# Starboard Suite Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Starboard Suite Software - reviews, pricing plans, popular comparisons to other Reservations products and more.

Source: https://www.capterra.com/p/120957/Starboard-Suite

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# 

 Starboard Suite Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Starboard Suite

## What is Starboard Suite?

Starboard Suite is the premier reservation system designed specifically for passenger vessel and watersports operators. Mobile-friendly online reservations are seamlessly integrated with your phone and walk-up bookings, so you can manage your entire business from a single dashboard. Support for electronic check-ins, gift certificates, employee scheduling, and much more. Customization, training and support are all included, as are free updates for as long as you're a customer.

## What is Starboard Suite used for?

[Reservations](https://www.capterra.com/reservations-software/)[Tour Operator](https://www.capterra.com/tour-operator-software/)

Overall rating

Based on 185 user reviews

Reviews sentiment

Positive

99%

Neutral

1%

Negative

0%

Starting price

$1

Usage Based, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Starboard Suite alternatives

Highest Rated

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

[4.8 (1,125)](https://www.capterra.com/p/138689/Booqable/reviews/)

Starting price

$29.00

Per User, Per Month

[4.8 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/)

Starting price

$79.00

Per User, Per Month

[4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$16.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/120957/Starboard-Suite/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Payment Processing

4.7 (23)

65.22% of 23 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Online Booking

4.8 (18)

88.89% of 18 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Booking Notes

4.8 (13)

38.46% of 13 reviewers that rated this feature as important or highly important

Keep notes on the specifics of a reservation including customer information and special requests

Customer Support

4.8 (13)

38.46% of 13 reviewers that rated this feature as important or highly important

Provide online support for your customers through live chat or help desk functionality

Reporting/Analytics

4.5 (13)

38.46% of 13 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Group Reservations

4.8 (12)

50.00% of 12 reviewers that rated this feature as important or highly important

The ability to reserve times in groups.

Starboard Suite 38 features

Define levels of authorization for access to specific files or systems

Allows businesses to offer customers reservations for a variety of activities.

Application programming interface that allows for integration with other systems/databases

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, update, and manage bookings, itineraries, and reservations

Keep notes on the specifics of a reservation including customer information and special requests

Track and manage schedules and meetings via an integrated calendar

Update and maintain information on inventory and rates to manage guest reservations in real time

Manage and track all internal and external communication conducted via calls, email, text, or chat

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Provide online support for your customers through live chat or help desk functionality

Add customized logos and colors to align with company branding

Import and export data to and from software applications

Pre-made examples and templates for emails

Plan an event's time and location

Global distribution system used by online travel agencies to track availability and manage reservations

The ability to reserve times in groups.

Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project

Book meetings and appointments through a website or digital platform

Sell multiple products or services together, as a set

Accept, record, and reconcile financial transactions

Track and manage the profit margin between the cost of a product and its selling price.

Tool used to determine accurate pricing and product eligibility for borrowers

Design, communicate, and distribute incentives to perform a specific action

Generate quotes or estimates for customers

Track/optimize rates in relation to usage

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Search and filter data across systems to locate required information by entering keywords or certain criteria

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Allows bookings to be made through a third party service

Set up connections to third-party platforms to improve business processes

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

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Features

4.6 (161)

4.6

Based on 161 reviews

## Pricing

Value for money

4.7 (130)

Basic

$1.00

Usage Based,Per Month

Value for money

4.7 (130)

4.7

Based on 130 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[

authorize.net](https://www.capterra.com/p/221412/authorizenet/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (171)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (171)

4.8

Based on 171 reviews

## User reviews

Overall rating

4.8

Based on 185 reviews

Filter by rating

5(141)

4(43)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

PF

Paul F.

CMO

Recreational Facilities and Services

### "OUTSTANDING - The Best In The Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 5, 2025

My experience has been awesome — even I can make changes without calling for backup! It’s simple, reliable, and built for folks who’d rather be running a boat than wrestling with a computer. Starboard Suite just makes life easier.

Pros

Starboard Suite has made running our fishing trips so much easier! Our customers love how simple it is to book online, pick their dates, and pay right on our website. Everything stays organized — passenger lists, payments, and schedules — all in one place. It saves us a ton of time and helps our crew focus on what we do best… taking people fishing on the GulfStar Endurance!

Cons

What I liked least about Starboard Suite: Can’t say there’s much to gripe about — and believe me, if there was, I’d find it. The system runs tight, smooth, and steady. It’s like having a good deckhand — does its job, doesn’t talk back, and keeps the operation running clean.

Switched from

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)

Customer Service, Ease of Use for Admin, and ease of use for customers

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 7, 2025

Thanks for taking the time to write a review, Paul! We're thrilled to have you on board!

SM

Samit M.

Reservation sales agent

Leisure, Travel & Tourism

### "A very solid software. "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

October 17, 2023

Pros

It's easy to use. The tours or events are well organized on the dashboard and can be modified easily. The calendar is the best feature of this software.

Cons

Only problem I have is with the payment system. Although it is easy to use there are certain types of payment methods that go through unverified. I may be wrong though since I experienced it only once.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 18, 2023

Samit, Thanks for writing a review! We're glad to hear that you're finding Starboard Suite well organized and easy to use! Regarding "unverified payment methods": 1. Credit card and gift certificate payments are automatically verified by the platform. 2. Though the platform allows you to process cash and check payments, it's not possible for us to verify electronically whether you actually collected the correct amount in cash or check, so you'll need to be sure that you collect those correct amounts from the customer. Please don't hesitate to reach out to our support team if you have other questions.

CK

Christopher K.

Tour Guide

Hospitality

### "Starboard Suite makes my job easier"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 7, 2023

Pleasant

Pros

Clear, concise scheduling and reservations. User friendly, straightforward application.

Cons

Have to refresh page often, does not update in real time unless you refresh page.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 12, 2023

Hi Christopher, Thanks for taking the time to write a review! We're glad to hear that Starboard Suite is making your job easier with clear, concise scheduling and reservations and our user friendly, straightforward application :)

RM

Ruby M.

Reservation Sales Agent

Retail

### "Starboard for a Reservation System"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 17, 2023

So far so good.

Pros

It is user friendly and it help that it easy to navigate.

Cons

Sometimes in the middle of transaction it hangs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 12, 2023

Hi Ruby, Thanks for writing a review! Glad to hear that you're finding Starboard Suite user friendly and easy to navigate! You noted that sometimes it seems to hang in the middle of a transaction -- that's not an issue that we're aware of, or that we've heard from others, so it sounds like it's your internet connection timing out. If you have other questions, please don't hesitate to reach out to our support team.

JS

Jennifer S.

Co-Owner

Maritime

### "Easy to use -- it seems they have thought of everything!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 3, 2023

The service has been great -- immediate answers to all my questions. The system is easy to use and I rely on it heavily to manage our reservations.

Pros

Customer support is A+. If I have any questions I can get a quick answer via live chat or a response the next day by email.

Cons

Onboard training -- is a bit like drinking from a firehose.

Reasons for choosing Starboard Suite

The previous owners were using it and were happy with it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 5, 2023

Jennifer, Thanks for taking the time to write a review! Glad to hear that our customer support has been A+ and that you're finding the platform easy to use. We look forward to working with you for many years to come :)

SA

Selena A.

Marine Naturalist

Maritime

### "Great! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 27, 2023

Amazing!

Pros

Starboard Suite is very user friendly. I appreciate how quickly I can navigate. Simple, fast and efficient.

Cons

I have only been using Starboard Suite for a few weeks. I don’t have anything negative feedback at this point in time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 31, 2023

Hi Selena, Thanks for taking the time to write a review! We're glad to hear that you're finding Starboard to be user friendly and easy to navigate. Wishing you a great rest of your summer!

ON

Osama N.

Marketing Coordinator

Events Services

### "Easy to use interface and integration"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 6, 2023

Pros

I like the way you can colour code all the tours and how easy it is to book different tours.

Cons

None that I have experienced so far. But I would recommend making some of the payment methods more efficient in collecting from groups.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MW

Maria W.

Gift Store Clerk and Ticket Office

Hospitality

### "All in one place"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 24, 2023

Very good.

Pros

I like that all of the services and charges, such as retail at the gift shop and booking wedding charters for the cruises, is all in one place

Cons

The con compliments what I like about it. It has many options and drop ones and navigation buttons but this can also be overwhelming at times, especially as one is learning how to use it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Samantha M.

Office Assistant

Recreational Facilities and Services

### "Starboard Review - Seabreeze Adventures Office Assistant"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 23, 2023

Pros

Bookings are organized well and easy to keep track of.

Cons

Sometimes it's unclear which information will save automatically and which need to be saved manually (e.g., notes)

Switched from

[Rezdy](https://www.capterra.com/p/122690/Rezdy/)

Price

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SC

Stephanie C.

Office Manager

Entertainment

### "Excellent Customer Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 3, 2023

Excellent - ease of use and very helpful customer support

Pros

easy to use, excellent customer support (I'm learning the program)

Cons

Cons - I cannot think of any cons with this product

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 15, 2023

Stephanie, Thanks for taking the time to write a review! We're glad to hear that you're finding our platform easy to use, and that our customer support has been so helpful :) Wishing you a wonderful summer season!

[View all Reviews](https://www.capterra.com/p/120957/Starboard-Suite/reviews/)

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