# imc Learning Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is imc Learning Suite the right Learning Experience Platform solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/120513/The-Learning-Suite/reviews

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imc Learning Suite

4.1 (16)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of imc Learning Suite

Ease of use

3.8

Customer Service

3.9

## Showing most helpful reviews

Showing 1-16 of 16 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RH

Robert H.  
Manager Technical Service International and Training Coordinator  
Medical Devices  
Used the software for: 2+ years

### "Feedback 2024"

November 26, 2024

4.0

Good platform that allows you to realize most of the tasks. There are also regular new features that bring the system forward. However, for new admins or admins who do not work in the system on a daily basis, it is sometimes hard to manage. All established routines run smoothly.

Pros

As administrators, we have various options for adapting the system to our needs without the need for IMC support

Cons

The text/email editor (not full HTML; limitation of characters) is bad. A lot of manual work when IMC introduces a new feature that should be used for existing courses/learning paths.

Alternatives considered

[Docebo](https://www.capterra.com/p/127213/Docebo/)

Reason for choosing imc Learning Suite

The price model and the needed skills for adminsitration fit better for us

Review Source

AT

Aswin T.  
Project manager  
Machinery  
Used the software for: 2+ years

### "TRUMPF Feedback "

November 26, 2024

4.0

Overall the product is good to use for the Training Management. But there are lot of limitations and it is not easy to have a workaround or a competent business consulting or a bug fixed in a shorter time.

Pros

Good and supportive service desk. Account Management is very helpful and quick to respond in case of escalations or short term wishes.

Cons

Most of the changes are either rejected from the product management. There is no solution to change the language flag in the catalogue and also no solution to select multiple locations for the same course template. Expansion of booking form per course and adding it to the reports is not easy. The system does not identify the manager automatically and require them again to confirm the booking again even though they themselves booked it

Alternatives considered

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Reason for choosing imc Learning Suite

It is possible to customize in IMC based on Change requests for certain features.

Switched from

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

To have a single platform for all the learning needs

Review Source

CA

Christophe A.  
Learning and Development Advisor  
Logistics and Supply Chain  
Used the software for: 2+ years

### "IMC Learning Suite Review"

November 20, 2024

3.0

It's complicated ;-) It's complicated ;-)

Pros

Not so easy to answer this one... The basic features work OK, but that's about it.

Cons

\* The rather limited standard features \* The IMC servicedesk & ticketing system

Alternatives considered

[Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/)

Reason for choosing imc Learning Suite

I wasn't working at Cepa when this decision was made, so I don't know.

Review Source

BM

Benjamin M.  
Sr. Product Manager Eduction Platform  
Medical Devices  
Used the software for: 2+ years

### "Highly recommendable for complex LMS use cases"

October 17, 2024

5.0

We can recommend imc Learning Suite fully, especially when you have to cover a more complex use case with several different user groups, clients and you need sophisticated LMS features. If you have to cover a simple use case with one single target group (e.g. employees) and you do not need any special features, another LMS vendor can probably also do the job.

Pros

\* Very reliable implementation partner. Implementation project was delivered in time and on budget. \* Many, many useful out -of-the-box features available. Much more than many other LMS offer. \* High configurable LMS backend reduces need for customizations significantly. \* Broad range of APIs allow easy integration with other platforms \* Integration with IMC Express authoring tool allows easy translation and maintenance of courses. \* imc has a lot of experience with real global use cases incl. China and Russia. Other vendors were not able to cover such use cases because of missing data privacy features.

Cons

\* User experience is OK, but could be more user friendly and intuitive. \* Backend is very detailed and requires thorough user training.

Alternatives considered

[Adobe Learning Manager](https://www.capterra.com/p/145872/Adobe-Captivate-Prime/)[Docebo](https://www.capterra.com/p/127213/Docebo/)

Reason for choosing imc Learning Suite

Adobe Learning Manager is very few features and we would have had to custom build many features what would have cost a lot of money. Docebo had similar features like IMC Learning suite, but imc offered better implementation service, customer support and ultimately better value for money.

Switched from

[Adobe Connect](https://www.capterra.com/p/203963/Adobe-Connect/)

Not a real LMS and we need full LMS capabilities for on-demand learning.

Review Source

HZ

Hans Z.  
Expert  
Insurance  
Used the software for: 2+ years

### "Almost everything is possible, with a little time and some money"

November 26, 2024

5.0

If you got the idea of the system, it's easy to explore new features and use them.

Pros

An Admin is allowed to do so many things without a consultant. You're able to configurate almost everything. For every purpose the system can be used. If something's missing, im-c will create it.

Cons

Create your own guidelines for functions you don't use so often. Although the habndling is the same on every page (exept Channels) some features need special knowledge.

Alternatives considered

[Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/)

Reason for choosing imc Learning Suite

Better consultans, better support, more flexibility

Switched from

[IBM Cognos Analytics](https://www.capterra.com/p/240583/IBM-Cognos-Analytics/)

IBM Workplace collaborative learning is not in List Less support, less functionalities, no changes possible.

Review Source

FC

Fredrik C.  
System manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Uppsala kommun"

November 19, 2024

4.0

Great and powerful tool. When you understand it is works great.

Pros

The flexiblity and the great support team

Cons

New features cost money. They should be included as updates. Some things is hard to set up for users that is not in the system everyday. More manuals and helptexts.

Alternatives considered

[eLysa Grade](https://www.capterra.com/p/238311/eLysa-Grade/)

Reason for choosing imc Learning Suite

You won the procurement because you have a wide system

Review Source

MF

Michael F.  
IT-Specialist for Content Solutions - Intranet and E-Learning  
Financial Services  
Used the software for: 2+ years

### "A valuable reliable and comprehensive software product in the cloud"

October 15, 2025

4.0

imc Learning Suite is a comprehensive product. It can deliver support for every learning scenario I could imagine. It's an expert system where you should have a certain kind of knowledge to feel comfortable to work with. Customer Support: In every case imc was able to support and help us with our needs and questions fast and qualified. We love the setup in the cloud and the reliability of the system. The performance and speed or the system are just what we expect of a professional solution. It's possible to work with different interfaces. We are using a secure connection to a mirrored DB and REST interfaces. With that you have flexible ways of getting to the learning data to support e.g. learning analytics.

Pros

It's a Swiss army knife revolving around learning in a company context. The size of the company doesn't matter. The customer support lets you feel valuable as a customer, and answers fast an qualified. The Learning Suite delivers a lot of value for your money.

Cons

I don't like the old data model (database) on which imc's product is based on. We had several times where we were not able to understand the logic in the database. The reason is that there are not relations defined between the tables. Knowing how the DB model works is important if you want to create and maintain your own reports.

Review Source

RS

Reto S.  
Trainer  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Learning Suite for Metrohm"

February 5, 2025

4.0

A powerful platform that can be tailored to many specific wishes just with the configuration, without (expensive) additional scripts. The administration of courses can easily be shared among multiple users. The platform is well received in our company.

Pros

Ease of use in the backend (toolbar, search, functional reference). Versatility of the platform, which is enabled e.g. by several group types, or by classification, or by flexible permission settings.

Cons

In-built editors are limited: I miss an html editor for booking mail texts, and I miss the ability of inserting hyperlinks to a course description.

Review Source

SL

Stephan L.  
Manager Academy  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "My feedback on IMC"

May 15, 2025

4.0

The IMC learning suite is a solid tool to do nearly all kinds of tasks important for our work.

Pros

Performance - anything is possible, all data are easy accessible (Excel). Usability is good. Never had severe problems.

Cons

Pricing, Training for Admin is OK, but could be better organized (who needs which piece of information).

Review Source

KK

Kevin K.  
Consumer Experience Manager  
Consumer Goods  
Used the software for: 1-2 years

### "Keep track of learning progress"

October 28, 2025

4.0

We used the learning suite for our international sales people. The learning courses are helping to keep track.

Pros

Overview of statistics and learning progress of specific target groups. Good possibility of learning courses

Cons

Getting target group on the platform with required login. Today it needs to be whenever, wherever. Mobile ready usage of training content

Review Source

RB

Raimund B.  
Technischer Trainer  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Auch ein LMS lernt nie aus."

November 13, 2024

4.0

Pros

Der hohe Grad an Grundfunktionen aber auch die Flexibilität selber Veränderungen und Anpassungen vornehmen zu können.

Cons

Die Vorteile können auch Nachteile sein wenn es keine Hilfe oder manchmal auch einen Wizard für Funktionen gibt.

Review Source

SG

Simone G.  
Organisation  
Wholesale  
Used the software for: 2+ years

### "Organisation ZehnderAkademie"

November 27, 2024

4.0

Wir haben eine gute Zusammenarbeit mit imc - vielen Dank!

Pros

Das Gesamtpaket gefällt uns gut. Wir sind zufrieden.

Cons

Sobald sich die Anzahl der Kursvorlagen erhöht, wird die Übersicht unübersichtlich.

Review Source

AD

Alena D.  
Specialist of training  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "big space for improvemnet"

December 5, 2024

3.0

its working, but with a lot of issues which are repeated

Pros

automatic correspondence, reporting is ok

Cons

many bugs, mistakes which were not explained. long time of response to reported issues

Review Source

AE

Andreas E.  
Strategischer Einkauf  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Produkt leider nicht auf dem Stand der Technik"

November 26, 2024

3.0

Sehr träge in der Umsetzung von Ideen, es fehlt der Wille das Produkt weitervoran zutreiben. Wir sind kurz davor ein neues Produkt zu evaluieren.

Pros

Produkt ist eine gute Basis für die Unterstützung der Ausbildungsabteilung.

Cons

Produkt weisst Sicherheitstechnische Mängel auf, wurde durch BugBounty Programm geprüft. Keine Änderung geplant.

Review Source

JE

Jamie E.  
Consultant  
  
Used the software for: 6-12 months

### "Excellent user interface, broad and deep functionality out-of-the-box, very configurable & flexible"

November 25, 2017

5.0

Pros

A really comprehensive and professionally built suite of eLearning capabilities that can be adapted (and re-adapted) to fit any organisation - the more complex the need the better it performs against alternative options. The ability to easily setup individual/groups, programs with a variety of different types of profiles, and the management of all of this is a key differentiator. All the new types of eLearning capabilities like micro-learning, gamification, badges, continuous personal development, \`and Learning Management , proof of competency, and a load more features besides that are configurable \`out-of-the-box. Because IMC also offer customised courseware and great off-the-shelf content through partners, makes managing the whole eLearning so much easier to do. The new \`process guide toolkit that is scheduled to be released soon promises to be a major advantage as it offers context-sensitive \`just-in-time guidance and help at the point of need will be invaluable for complex and constantly changing requirements.

Cons

The service locally is good and very responsive, but the need for special bespoke features and customisation that needs to be done in the Germany HQ can be a bit slow. The backend activities relating to configuring all the rich functionality was quite cumbersome up to recently, but I understand the new version with a more intuitive GUI is supposed to fix this. The system documentation - which is a symptom of the back end was a bit ordinary, but I understand the new \`process guide software toolkit will significantly reduce the need for the document.

Review Source

EH

Elisabeth H.  
Hr manager  
Pharmaceuticals  
Used the software for: 1-2 years

### "Best lms and great team "

June 18, 2019

5.0

Pros

Absolutely customizable and amazing functionalities. Nice look and feel

Cons

Nowadays i am absolutely happy with imc

Review Source

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