# Page 9 | Xero Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Xero the right Trust Accounting solution for you? Explore 3281 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/120109/Xero/reviews

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Xero

4.4 (3281)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 9 - Reviews of Xero

## Showing most helpful reviews

Showing 201-225 of 3281 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CJM

Colin James M.  
Finance convenor  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Xero review"

January 6, 2025

5.0

Extremely Positive. It is ideal for our golf club for processing and also payroll

Pros

The bank feed makes posting of transactions extremely easy and not time consuming. I also like the fact that we can have read only users.

Cons

There were no major issues for myself with zero

Review Source

SBB

Suzette Breaux B.  
AR, HR, PR  
Real Estate  
Used the software for: I used a free trial

### "Review for Xero"

August 4, 2025

4.0

Pros

The ability to test the product prior to signing up. The ability to integrate it with our payroll and contractor softwares.

Cons

It became a little difficult to set up on my own; however, they do have a support team that is able to assist.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing Xero

Free Trial and support that we were able to receive

Review Source

SF

Sarah F.  
Photographer  
Media Production  
Used the software for: 1-2 years

### "Pro Experience Review"

May 13, 2025

4.0

Xero is where I do all the invoices and keep track of who paid me and what’s still open. Took me a bit to learn how to use it but now it feels part of my routine.

Pros

I like that I can send professional looking invoices and it tells me when someone opened them. Also it connects with my bank so I don’t have to check things twice.

Cons

Sometimes it feels a bit slow or too many steps, but overall it’s doing what I need.

Review Source

ID

Irina D.  
CTO  
Information Technology and Services  
Used the software for: 2+ years

### "Must have tool"

April 28, 2025

5.0

Pros

Good use of AI and good user experience overall, can be a bit complicated at times

Cons

Some authentication issues, lack of user management, and can be a bit complicated to use at times

Review Source

DO

David O.  
Media Marketer  
Broadcast Media  
Used the software for: 2+ years

### "Covers all the bases of accounting "

December 1, 2024

5.0

It’s easy to use ,reports makes sense and reconciliation is a breeze.

Pros

I like it’s ease of tracking financial and for sending invoices. It easily imports transactions.

Cons

It is powerful in accounting services, nothing that I dislike towards it.

Review Source

MW

Matt W.  
Founder and Director  
Food & Beverages  
Used the software for: 1-2 years

### "Easy Accounts"

September 17, 2024

5.0

Easy to gain an understanding of with various help sections, and fully customisable in terms of invoicing and product management.

Pros

If fully utilised Xero is a very powerful business tool that can encapsulate everything financial - from integrated stock systems and product costing, to sales tracking and customer management.

Cons

The dashboard can be a little cluttered together - in some instances you need to click through a few hyperlinks to get to where you want to go.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Xero is a more powerful tool, as recommended by my accountant. A step up from QB which is easy for a small business to manage solo.

Review Source

LH

LAWRENCE H.  
DIRECTOR  
Retail  
Used the software for: 2+ years

### "TAKES TIME BUT WORTH IT"

March 8, 2025

4.0

Initially sceptical but getting more pleased each time we use it.

Pros

Once you are used to the tools available the site is easy to use

Cons

We would prefer telephone assistance to be UK based

Review Source

fJ

fiona J.  
audit  
Accounting  
Used the software for: 1-2 years

### "great accounting sotware"

January 28, 2026

5.0

xero is absolutely brilliant for small and medium businesses. wouldnt be without it, esspecially compared to sage

Pros

ease of use, user friendly, reports are in a really nice format to use. best accounting system out there

Cons

would quite like some more 'how to' guides and training sessions to fully utilise the software daily

Review Source

VS

Vicky S.  
Accounts Manager  
Construction  
Used the software for: 2+ years

### "Great.....thanks Xero"

January 7, 2025

5.0

Been using for 7 years, would recommend. Our accountants and us all have access which helps with year end.

Pros

Easy to use, lots of report options, direct bank link

Cons

Sometimes it can glitch and it has to be restarted, this may be an issue our end though and not all Xeros fault

Review Source

AS

Agaya S.  
HR administration  
Environmental Services  
Used the software for: 6-12 months

### "It ok but could be better "

April 6, 2025

3.0

Jelpful tool for calculating employee paychecks, but inaccurate

Pros

Calculation of payments by the program, automatic setting of taxes

Cons

Incorrect calculation of employee leave entitlements

Review Source

NN

Nick N.  
Owner  
Textiles  
Used the software for: 1-2 years

### "Xero makes money stuff simpler"

May 13, 2025

5.0

Pros

The dashboard looks clean and I can find what I need pretty quick, even if sometimes I click around too much before getting the thing I want.

Cons

It links with my bank and that part saves me hours, no need to add stuff by hand all the time. I’m not even a finance person but with Xero I feel like I got this handled.

Review Source

SM

Shaun M.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Xero Accounting Software Review"

September 11, 2024

5.0

Overall, Xero has been excellent at providing an accounting software system for small business clients that is user friendly and has excellent product support.

Pros

Xero offers excellent support resources and communicates regularly with customers, advising of product updates and features. Using Xero is easy and with the on-screen support Xero Central support feature, help is always at hand.

Cons

Xero is not scaled for manufacturing clients and lacks stock management capability. Larger clients may be looking for a more scalable solution with stock management and offline access.

Alternatives considered

[MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)[Odoo](https://www.capterra.com/p/135618/Odoo/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Xero

No. I'm an accounting software partner, so the more products I have access to the better.

Review Source

JG

Jeff G.  
Head of Finance  
Oil & Energy  
Used the software for: 6-12 months

### "Best for experienced accountants."

October 11, 2024

3.0

Easy to setup. We never had trouble with Xero. We liked being able to easily customize reports.

Pros

Easy, simple interface. No multi-layer menus or hard-to-find commands. Easy to find options and customize.

Cons

The product is meant for more advanced accountants. It doesn't lead you through accounting procedures like QuickBooks. Xero is meant for experienced accountants.

Review Source

nN

never N.  
Accountant  
Accounting  
Used the software for: 1-2 years

### "Xero product rating"

November 5, 2024

5.0

l have used xero for the past 5 years in both work and private

Pros

its cloud based accounting system and can be used as long as you have the internet

Cons

when electricity is off or no network work cannot be done

Review Source

SB

Steve B.  
CTO  
Computer Software  
Used the software for: 2+ years

### "Great API and Support"

January 10, 2025

5.0

Excellent. The Xero Partner Engineer that assisted us was superb.

Pros

Xero has the best API for integration with other software or building bespoke routines or Apps.

Cons

Use of the Payments API can be a little expensive if you need to add more than 25 clients or your client has 2 or more uncertified apps connected.

Review Source

aD

alison D.  
Managing Director  
Dairy  
Used the software for: 2+ years

### "Xero review"

November 21, 2024

4.0

I have been using Xero for 6 years now and generally I am pleased

Pros

It links to my CRM and is generally easy to use

Cons

Some reports are not easy to use and there could be more detail in the reports

Switched from

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)

was not compatible with crm via api and more reporting features on xero

Review Source

RB

Raj B.  
Coaching Director  
Sports  
Used the software for: 1-2 years

### "Xero Review"

August 26, 2025

5.0

Overall a great experience, have had no issues with it overall, it does the job we need well and have used it for years

Pros

It is easy to use, i find the invoicing quite helpful, and also adding in new staff is very easy. The invoices are clean also

Cons

Can find it a bit laggy, could have a more aesthetic UI, maybe an easier way to do multiple invoices at a time

Review Source

KP

Koshi P.  
Director  
Wholesale  
Used the software for: 2+ years

### "SME Owner - New Zealand"

November 14, 2024

5.0

Very good, especially once you use the power of the reports and all.

Pros

We used to use MYOB but found that Xero is much better in terms of the reporting and ease of use.

Cons

Inventory could be improved but it is really an accounting software so a very minor issue.

Switched from

[MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)

We were recommended to by our accountant and are very glad to have done so.

Review Source

RF

Robert F.  
Sales Representative  
Food & Beverages  
Used the software for: 6-12 months

### "Simple to send invoices"

May 13, 2025

5.0

Xero is good for invoicing and small accounts we manage outside the main system. Easy to check payments or set reminders

Pros

I mostly use it between appointments when I need quick info. Smooth and great interface, works well on mobile

Cons

Would be better with more options to separate products or apply discounts, but for light use it does the job.

Review Source

PB

Pernia B.  
Advisor to the Digital Marketing Team  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Greatest of All Times (GOAT) OAT (Online Accounting Tool)"

September 30, 2024

5.0

Pros

Xero enables me to create and customize invoices without involving manual workflow which also reduce errors.

Cons

I have had a remarkable experience with Xero without facing bugs.

Review Source

SS

Sandeep S.  
Director  
Construction  
Used the software for: 2+ years

### "Xero Review by Girik Groupd of companies"

October 8, 2024

5.0

It is very easy to use with various reports to help understand the position of your company. Due to the bank feeds it is extremely easy to reconcile all transactions. Also you can do VAT submissions directly from the system which saves so much time. Year end submissions take so less time as everything is already ready to go at the end of the year.

Pros

The ease of use and the integration with all major banking system.

Cons

We are using Xero for nearly 15 of our companies. We would like to get bulk discount for being a loyal customer.

Alternatives considered

[Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/)

Reason for choosing Xero

Xero seemed easier to use. Was most cost effective also.

Review Source

OG

Onyango G.  
Journalist  
Broadcast Media  
Used the software for: 1-2 years

### "The Best Financial Management Platform "

October 28, 2024

5.0

I proud to be working with Xero for they are trusted by clients all the globe.

Pros

Xero's software is wonderful it has made doing business easy. I also love Xero because it has made financial services simple and also easy to manage.

Cons

Xero is expensive but it delivers to my needs.

Review Source

BS

Bruce S.  
Administrator  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Easy to use system with good functionality"

April 14, 2025

4.0

Does exactly what we need it to for our invoicing system / quoting

Pros

Easy to use and straightforward to navigate even for anyone without accountancy background

Cons

Nothing that has become apparent although we only use the basic functionality

Review Source

AB

Agustina B.  
Administrador  
Hospitality  
Used the software for: Less than 6 months

### "Simple and easy"

May 22, 2025

5.0

It's fine because is simple and easy but it has many things to become more functional and efficient.

Pros

I like the most to be simple I have options to move forward. I don't have to go to dashboard to start a task

Cons

Sometimes is slow and I would change that every time a draft a bill or invoice it finished going to the business page. Should stay in the same user page

Review Source

SE

Shannon E.  
Owner  
Retail  
Used the software for: 6-12 months

### "It does what it says"

October 18, 2024

5.0

Xero has been fairly straight forward to implement and use.

Pros

Does what it says it does in a usable manner

Cons

Cost is higher than I would like at a small business level when additional CRM is required to operate.

Alternatives considered

[MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)

Reason for choosing Xero

Accountant requested Xero so we went with it.

Review Source

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