# Page 6 | Xero Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Xero the right Trust Accounting solution for you? Explore 3282 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/120109/Xero/reviews

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Xero

4.4 (3282)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 6 - Reviews of Xero

## Showing most helpful reviews

Showing 126-150 of 3282 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DE

Dr.Enoch E.  
Facilities Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "XERO REALLY SERVES THE PURPOSE "

January 24, 2025

5.0

Ive been using Xero for 2.5 years now snd so far so good The platform is intuitive and easy to use Highly recommend

Pros

Xero is very easy to use I like thd fact that you can manage your invoices easily with xero Its customer care services are on top notch

Cons

Xero is a pocket friendly app to use I have no complaints about xero it is genuinely the best

Review Source

JJ

Joyce J.  
News Correspondent  
Broadcast Media  
Used the software for: 2+ years

### "A Fine And Easy To Use Platform "

December 10, 2024

5.0

It saves time a lot because I can integrate it and use it to cover my financial solutions.

Pros

It has an active customer support team. It is an easy to use software and it has a user-friendly interface. It is a simple platform to use. It is an all-in-one platform that I use to manage my financial payment solutions.

Cons

It has nothing that seems to be wrong with Xero.

Review Source

DM

DANIEL M.  
Technical Engineering Director  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "xero software zero problems."

November 19, 2024

5.0

I have manage our Holiday Requests, Salaries, P&L, and quotations through XERO for over 3 years now and yet to have any issues with this platform. Salaries are all paid as expected and we can manage the business effectively because of this platform.

Pros

As a Director within my business, XERO gives me realtime information that allows me to manage the expectations of our shareholders using the accounting programme within XERO accounting reports.

Cons

The API feed to the banking page can often be slow and doesn't accurately show the latest figures. But as far as a quick glance goes this is an adequate tool.

Review Source

dS

david S.  
owner  
Information Technology and Services  
Used the software for: 2+ years

### "A fantastic online accounting platform"

February 14, 2025

5.0

I use Xero on a daily basis for managing my accounts and I also integrate it with my bank so that I can easily reconcile payments with the business bank accounts.

Pros

I love how easy it is to manage my accounts using Xero and also how easy it is to link the accounts with my accountant for further processing.

Cons

The monthly usage fee is a little high but I think it is still great value for money.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Excel involved a lot of manual processing and xero makes everything a lot more streamlined, also my accountant wanted me to use it so they could more easily access my accounts in realtime.

Review Source

AR

Ana R.  
Booking Executive  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Xero is every fine-tuned tool for accounting and monitoring expenses."

November 11, 2024

5.0

Xero has become a perfect fit for our accounting needs and more so controlling our finances and monitoring our cash flow. Xero has made it easy to manage our expenses which allows us to match our expenditure with the available budget. Its efficiency in financial reporting has enabled us to measure our financial health position and guide us on how to keep it as strong as possible.

Pros

Xero offers receipts capturing functions that makes it easy to track our expenses. It also has easy to use budgeting tool that help us create accurate budgets for our projects. Xero offers easy to use invoicing tools that enable us to draft up-to-detail invoices for collecting payments. The reporting tools provide us with detailed financial reports that assist us to evaluate where our business stands financially. Xero superior security functions gives our sensitive financial data top-notch security and privacy.

Cons

We have found nothing about Xero that is off the mark. It has served us so perfectly so far.

Review Source

tR

tania R.  
Office Admin  
Civil Engineering  
Used the software for: 2+ years

### "Xero is number 1"

September 29, 2025

5.0

the overall experience is 100% positive from its ease of use to its support and it provides our business with an easy weekly payroll payment

Pros

Xero is our number one payroll system that we have used. it is value for money has great customer services support and is easy to use.

Cons

I can say anything bad about Xero. It is really easy to use and I haven't had issues when using it weekly

Review Source

GN

Grace N.  
Volunteer  
Religious Institutions  
Used the software for: 2+ years

### "Xero: AP/AR/GL Automation Program"

November 14, 2024

5.0

Matching payments before sending to vendors has reduced financial errors via early detection of discrepancies.

Pros

Xero automates over 78% of manual repetitive accounting tasks such as AP,AR and GL which saves time and improve productivity leading to high performance and ROI.

Cons

The back-up reporting on the previous version wasn’t easy to filter - kudos to the vendor for updating it.

Review Source

VR

Verified Reviewer  
Manager  
Child Day Care Services  
Used the software for: 1-2 years

### "Xero to Hero"

February 6, 2025

4.0

It has been thorough and efficient which has helped me run my business

Pros

Zero has helped me manage my funds effectively

Cons

It can be difficult to integrate other forms of banking and credit card management

Review Source

dM

david M.  
Manger  
Airlines/Aviation  
Used the software for: 1-2 years

### "Happy customer"

March 24, 2026

5.0

My expeirence has been wonderful the value is definitely there, and im happy with everything they provide.

Pros

Xero is sweet ive been using for a few months now and am super impressed with Xero would recommend to anyone that asks.

Cons

Their customer service can be a little faster but for the most part i have no real hard issues that i can think of

Review Source

MI

Muresan I.  
Consultant  
Insurance  
Used the software for: 2+ years

### "Xero is the way to go. A very resourceful tool for accounting and financial management."

November 4, 2024

5.0

It has been a satisfactory overall experience with Xero. Getting to utilize Xero powerful functions has helped us get a much better control over our financial activities. Xero also has enabled us to learn better and more efficient ways of handling our finances through accurate budgeting and expenses tracking.

Pros

The financial reporting features that provide eye-opening insights about where our organization stands financially. Xero has budgeting and expenses tracking tools that help us manage and properly utilize our financial resources. Xero has very advanced data security features that keep our sensitive financial data secure from unauthorized access. It offers outstanding bookkeeping tools that allows us to keep all financial documents and receipts organized for easier referencing.

Cons

Xero has exhibited no cons so far. All things about it are in perfect shape and there been no complaints about it.

Review Source

EB

Ellie B.  
Business Operations and HR Support  
Hospitality  
Used the software for: 1-2 years

### "Efficient and effective accounting software that is competitively priced"

May 29, 2025

4.0

Overall, Xero is a great and efficient accounting software. It is competitively priced and is visually appealing compared to other, similar, software.

Pros

Xero is a great accounting software for streamlining invoicing and bank reconciliation. Both inputting and exporting invoices is incredibly user friendly.

Cons

The reporting on Xero is somewhat limited and can be quite longwinded to narrow down exactly what it is you're trying to find.

Review Source

NM

Natasha M.  
Founder  
Retail  
Used the software for: 6-12 months

### "Best Accounting Software"

December 8, 2024

5.0

My overall experience with xero has been fantastic. It takes the stress of my workload and its just so seamless. Also my accountant gets all the information from one place so it makes filling out my SA Assessment returns so much easier.

Pros

As a small business owner who has never used xero before, i like the features it provides. I like how you can connect your bank statements to xero which makes reconciling transactions easier. Its seamless and you dont have to manually go in and pull the transactions across. Also i love how you take a photo of your receipt and input that into xero.

Cons

Nothing really, I like all features. The only small thing i would say is i wish we didnt have to use the authenticator, but other than that i dont have any cons.

Review Source

EL

Emma L.  
Domestic Cleaning  
Consumer Services  
Used the software for: 2+ years

### "Happy xero customer"

March 2, 2025

5.0

As a cleaning business for 4 years i have used this spftware every single day, my accountant uses this software so it gpes relaly well for both parties to intertwine

Pros

Xero has been my go to software for 80% of my business and i absoljtely love it

Cons

I do wish it was a bit cheaper. The more employees i have the more expensive it gets but it is worth it

Review Source

AB

Ashlee B.  
Operations Manager  
Financial Services  
Used the software for: Less than 6 months

### "So good! Don't hesitate. "

November 25, 2025

5.0

It was easy to use, it looks nice. The reconciliation is awesome and the reporting looks very clean.

Pros

I don't even know where to begin. Xero has exceeded every expectation I had for an affordable accounting software. It is so easy to use, the customer support is open late. I once submitted a ticket late at night and got a call within 10 minutes. The reporting is awesome and I love looking at our Profit and loss.

Cons

The conversion balance was a little hard to get the hang of, but I was able to call support and they walked me through it.

Review Source

HA

Haithem A.  
NA  
Government Administration  
Used the software for: 2+ years

### "Easy and convenient to use"

May 26, 2025

4.0

Good experience, easy to navigiate through the portal once you beome familiar with the layout of it.

Pros

The way it is built to make it easier to search of clients and invoices, great way of ammending invoices

Cons

As a user i have limited access, but when it comes to downloaidng statements can be confusing apecially for clients.

Review Source

JS

Jarden S.  
Grounds and Facilities Maintenance  
Consumer Services  
Used the software for: Less than 6 months

### "Love Xero - great reporting"

January 27, 2026

5.0

Pros

Easy to use, I love that you can modify the dashboard and tailor it to your business needs. The reports generated are some of the best we've seen.

Cons

Haven't really encountered anything negative to say about Xero just yet - even with the importation of data

Switched from

[Reckon One](https://www.capterra.com/p/154538/Reckon-One/)

Reckon was messy and we had heard great things about Xero

Review Source

HT

Helen T.  
Business Adminsitrator  
Financial Services  
Used the software for: 1-2 years

### "Xero - Revolutionising invoicing "

March 31, 2025

5.0

Very positive and has taken a lot of the back office administration from the day to day.

Pros

Ease of set up, recurring invoicing, automatic chasing. Use of different invoicing and headers.

Cons

The email address the invoices are sent from a generic email address which some companies reject

Review Source

CN

Cherryl N.  
On-line marketing  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Accounting software for a business "

March 23, 2025

4.0

It has helped me in bill management and gives me finance reporting for my business

Pros

It is user friendly easy to navigate helps reduce errors can be accessed from anywhere with Internet

Cons

The subscription price can be overwhelming at times

Review Source

JC

Joseph C.  
Operations Assistant  
Broadcast Media  
Used the software for: 2+ years

### "Xero A Multi-Purpose Platform "

January 21, 2025

5.0

Xero is multi-purpose platform that is always reliable.

Pros

I love Xero for it is good for invoice management, inventory control, expenses management & billing. It has easy to use tools.

Cons

I find Xero to be good and not to have dislikes.

Review Source

CM

Chris M.  
Founder and Principal Consultant  
Biotechnology  
Used the software for: Less than 6 months

### "Easy to Use"

June 2, 2025

5.0

Sign up was easy. Migration from old CFM worked well with templates. Onboarding call was very helpful to catch a few mistakes.

Pros

Easy to use. Interfaces with Gusto and Harvest, which is perfect. Intuitive interface and easy to learn.

Cons

Fits the needs of my small business perfectly at a good price. More interfacing with other softwares would be nice but I'm sure that will come.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing Xero

Price and integration with Gusto, used for payroll.

Switched from

[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

Poor functionality, glitchy, and low support.

Review Source

PJ

Pius J.  
Accountant  
Religious Institutions  
Used the software for: 2+ years

### "Accounting with Xero is Amazing"

October 30, 2024

5.0

Pros

Xero is the most iconic tool that I have ever used. I like that it offers a wide range of online accounting tools such as AP, AR, GL and payment matching in one place.

Cons

Whenever I face issues, the vendor technical team is rapid in resolving the bug - currently, there is no daunting aspect.

Review Source

MS

Misha S.  
COO  
Management Consulting  
Used the software for: 6-12 months

### "Great Software for Small Businesses"

April 17, 2026

5.0

I have had good experience so far. They have great customer servive and the GUI is very constructive

Pros

I believe that it is highly intuitive software that helps my business stay productive. It is software that really helps you understand the basic building blocks of your business

Cons

It is restrictive in terms of providing all of the benefits of the financial umbrella. I would like an all-in-one solution

Review Source

MH

Martin H.  
Payroll Manager  
Accounting  
Used the software for: 1-2 years

### "Simple to use"

February 25, 2026

5.0

Generally very good. I've not experienced any issues in my day to day processing with Xero apart from a delay receiving a code on occasion.

Pros

It's is really easy to navigate and use. Invoicing is made simple for everyone involved in all departments involved.

Cons

Sometimes I need to wait for a while before my authentication code comes through, delaying my login.

Switched from

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)

Cost and ease of use made the switch compelling

Review Source

AD

Andrew D.  
CFO  
Wireless  
Used the software for: Less than 6 months

### "Simple, but COA edit issues"

May 24, 2025

4.0

It’s fine, but for long term use, being unable to update my COA might be a deal breaker. By year end, I may want to make many edits, but that won’t edit my transactions. Boo

Pros

Simple, easy to use. I like how everything is segmented throughout the software intuitively. I would love to see invoices and quotes segmented by product

Cons

If I edit my chart of accounts, it does not update my transactions. So I have to find and recode, but I am unable to do that if I use the auto tax.

Switched from

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Intuit has handcuffs and does not integrate very well

Review Source

ET

Elayna T.  
President  
Individual & Family Services  
Used the software for: 6-12 months

### "Xero review"

October 29, 2024

4.0

Just be aware of the small print. Dont get locked out of your own business software

Pros

I like the software, it offers just about everything youd need to keep your financials in order and even offers end of year reports for the irs ( very important) and keeps you alerted on your quaterly tax payment schedule, among other thing. You can link your bank and reconcile your spendatures and tuck each transaction into its proper tax-non tax catagory, plus other deductions such as depreciation of your vehicles for tax writeoffs, and many more...

Cons

.however. the quoted price on the promotion was way far from the price i was charged for this product. Also i missed my payment by two days and all my information, everything i had documented, reconciled, entered, invoices, reports, EVERYTHING was being held for ransome and untouchable till i paid my inflated price. Its was an eye opener. When running a business, be careful what product you choose, for me. I cant be locked out of my accounting software for any length of time when it comes to my business. Just food for thought. I know zoho has been the best alternative app for free even. And it offers the same services xero does for half the price. No gemics

Alternatives considered

[Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/)

Reason for choosing Xero

I did at first but choose zoho instead. I dont need my financial software locking me out of my business account. Zoho doesnt do that. Ever

Review Source

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