# Kommo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Kommo Software - reviews, pricing plans, popular comparisons to other Lead Management products and more. Source: https://www.capterra.com/p/120048/amoCRM --- # Kommo Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Kommo ## What is Kommo? Kommo is the world's first messaging-powered CRM. Multi-channel communication lets you converse through messengers, emails and calls from a single app. Now every interaction with your customers can be a personalized one-on-one dialogue. Plus managers love our powerful analytics, reporting and automation tools.It's the perfect messenger-based sales solution for entrepreneurs and SMBs. ## What is Kommo used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Sales Force Automation](https://www.capterra.com/sales-force-automation-software/) Top alternative Featured Overall rating Based on 198 user reviews Reviews sentiment Positive 85% Neutral 8% Negative 7% Pros & cons Extensive third-party integrations Comprehensive sales tracking tools Slow and ineffective support Starting price $15 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kommo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.amocrm.com/&name=Kommo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kommo 4.3 (198) VS. [4.4 (18,770)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $15 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (196) Ease Of Use 4.0 (18,105) Value For Money 4.3 (174) Value For Money 4.0 (12,793) Customer Service 4.1 (184) Customer Service 4.1 (14,024) ## Kommo alternatives [4.5 (4,455)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (6,968)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (727)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (1,297)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/120048/amoCRM/alternatives/) ## Pros and Cons Extensive third-party integrations 84% positive reviews out of 31 Most reviewers describe seamless integration with various tools, APIs, and social networks, improving business efficiency. Slow and ineffective support 49% negative reviews out of 47 Some users report customer support is difficult to reach, slow to respond, and often unhelpful resolving issues. Diego D SEO, 1 employee. "This demonstrates a lack of consideration for customers who rely on the system to function properly." Comprehensive sales tracking tools 86% positive reviews out of 28 Most reviewers find sales management features streamline lead tracking, automate workflows, and enhance sales analysis. Osiel S Assessor em Vendas, 2 - 10 employees. "Using Kommo has been very positive, providing an easy-to-use and effective platform to consolidate communication with customers and streamline sales processes, although the price can be a little high."" Intuitive and adaptable interface 96% positive reviews out of 24 Most users report the user interface is straightforward, easy to learn, and accelerates team adoption. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 3.8 (35) 65.71% of 35 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Lead Capture 4.3 (28) 85.71% of 28 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Lead Management 4.3 (28) 75.00% of 28 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Interaction Tracking 4.0 (23) 69.57% of 23 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Alerts/Notifications 3.9 (16) 56.25% of 16 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Third-Party Integrations 3.8 (16) 62.50% of 16 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Kommo 138 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention System that automatically dials calls Track visitors'/audience's responses across web pages and other optimized content Capture contact information by scanning a physical item and having the system automatically extract data from the scan Track all information required to develop and sell lots in housing projects Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Manage and track all past and future calls. Record the audio of phone conversations for quality assurance purposes Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage various distribution channels, build relations with channel partners, and track their performance Communicate using direct chat or messages within the system Identify customers at risk of migration and activate strategies to retain them Track all company interactions with current clients Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Tracking, calculating, and paying commissions and earnings to employees Manage and track all internal and external communication conducted via calls, email, text, or chat Configure existing workflows to meet your organization's needs Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Integration with third-party CRM systems A collection of customer information such as contact details, demographics, previous interactions, etc. Initiate interactions with customers by proactively starting conversations or providing informational content Visualize and analyze customer experience across all touchpoints and channels Process of dividing customers into groups based on common characteristics Provide online support for your customers through live chat or help desk functionality Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Import and export data to and from software applications Ability to handle large datasets Protect sensitive data for digital privacy Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Graphical representation of data Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Model the varying behavior of a system over time through diagrams Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Monitor and record expenses such as purchases or charges incurred Manage or track sales completed by field teams/employees Caters to sales teams Form predictions based on past and present data/trends Store, manage and track all forms in a centralized location Allows employees to set and manage work or career related goals Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids Organize, prioritize, and manage incoming communications Track interaction history by documenting conversations for contacts Allow the audience to interact or engage with the content Incorporation of a chat or messaging system within an organization's internal communication infrastructure Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Visualization tool to organize and optimize tasks and track their status at every stage of workflow Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Route and distribute your leads to third party buyers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Score a lead based on quality or likelihood to buy/convert based on predetermined criteria Divide leads into buckets based on predefined criteria and routing rules Ability to chat online in real time Automate workflows and trigger campaigns based on customer actions Database of members to track personal information of individuals and families Access software remotely via mobile devices Access the system via a mobile application Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Collect information from multiple sources Manage and handle various international currencies Manage and support multiple languages Generate personalized communications upon request to meet customer needs Track all opportunities for potential sales and convert them into recurring revenue Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals. Predict future data based on historical data sets Arrange tasks based on the level of priority or urgency Streamlining repetitive tasks and activities through automated and predefined workflows Present a catalog of inventory that customers can view Plan and coordinate all the resources, costs and time needed to execute assignments Create proposals based on costs of labor and materials Tools designed to streamline the process of lead generation and management for sales teams Analyze and gain insights into data in real-time Notifications that are delivered to users as soon as an event occurs Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Ensure that quotes/invoices are correct before sending to customers Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Share contacts with other applications like Gmail and CRM Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Apply statistical/mathematical models to sets of data Attach digital tags to documents and assets for identification, search, or monitoring purposes Identify a list of target accounts that marketers want to turn into customers Create, manage and track all task activities and progression Track and manage the scheduling of tasks Create, save, and re-purpose templates for emails, forms, etc. Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Transfer queries and organize messages between agents Review data from past periods to reveal recurring tendencies and predict future performance Interact with data visualization elements, such as charts and graphs, to drill down into data Manage volunteer information and direct volunteer resources Web form that allows users to enter data that is sent and processed for different reasons SaaS, web-based, online deployment Seamlessly integrates with 3rd party websites An extended application or connector that enables users to perform additional services with their current set of tools Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (162) 4.3 Based on 162 reviews ## Pricing Value for money 4.3 (174) Free Trial [View pricing plan details](https://www.capterra.com/p/120048/amoCRM/pricing/) Base $15.00 Per User,Per Month It includes: - 12,500 contacts per user - 100 custom fields per user - Unified inbox - Customizable sales pipelines - Task management - Messenger apps - Live chat - Data backup Advanced $25.00 Per User,Per Month It includes: - 25,000 contacts per user - 200 custom fields per user - No-code Salesbot - Pipeline automation - Triggered SMS & emails - Create user teams - Enable/block IP addresses Enterprise $45.00 Per User,Per Month It includes: - 50,000 contacts per user - 400 custom fields per user - Advanced client profiles - Set field permissions - User activity log - Periodic data backup - Bot AI power-up Value for money 4.3 (174) 4.3 Based on 174 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (184) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (184) 4.1 Based on 184 reviews ## User reviews Overall rating 4.3 Based on 198 reviews Filter by rating 5(118) 4(51) 3(15) 2(6) 1(8) Mentioned topic Sorted by most recent JE Jane Eyre B. Saúde Health, Wellness and Fitness ### "Kommo avaliação " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 April 15, 2026 Pros A integração com o instagram e whatsapp ajuda muito no dia a dia, todos os leads centralizados em um só lugar fica mais fácil de realizar o atendimento. Cons Diferente de outras plataformas que podem ser pagas mês a mês, Kommo exige pagamento de assinaturas semestrais e anuais antecipadas. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Vinicius G. Analises Farming ### "Avaliação Kommo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2026 Pros as automações da kommo agilizam o primeiro contato com o cliente então é possível entender o que o lead procura de forma automatizada, com isso ganhamos tempo e etapas! Cons Nao tenho pontos negativos para falar da empresa, todas as experiências foram extremamente agradáveis. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JG Jacqueline G. Cabeleireira Health, Wellness and Fitness ### "Excelente CRM focado em conversação e WhatsApp" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2026 "A minha experiência tem sido muito positiva. O Kommo transformou a forma como lidamos com os clientes, centralizando todas as conversas num só lugar Pros O que mais me agrada no Kommo é a integração fluida com o WhatsApp e outras redes sociais. A interface visual do pipeline de vendas é muito intuitiva, facilitando a gestão de leads sem que nada se perca Cons curva de aprendizagem para configurar as automações mais avançadas pode ser um pouco acentuada no início Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG Antonio G. Gerente de comunicação interna Marketing and Advertising ### "A melhor plataforma pra gerenciar vendas e clientes por mensagem" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 1, 2026 No geral, foi muito positiva. A plataforma cumpre bem a proposta de centralizar a comunicação e facilitar a gestão de vendas, especialmente para quem conversando muito com clientes, como é o meu caso. Apesar de ter um pouco de dificuldade no início, logo me acostumei e vi que é uma ferramenta bem completa e intuitiva, o que melhorou muito os resultados do meu negócio. Pros Foi a centralização de todos os canais de comunicação, como WhatsApp, e-mail, Instagram, tudo em um único lugar. Isso facilita muito o meu gerenciamento de conversas com os clientes. Cons O que menos gostei foi que algumas automações podem ser difíceis de configurar no início, especialmente para usuários sem muita experiência com CRM. Mas apesar disso, o suporte com o cliente é bem rápido e tira qualquer dúvida, ficando fácil de aprender. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Especialista em Marketing Marketing and Advertising ### "CRM completo para gerenciar vendas e conversas com clientes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 12, 2026 Minha experiência geral com o Kommo foi positiva. A plataforma ajuda a organizar melhor os contatos e acompanhar cada etapa do processo de vendas, o que torna o relacionamento com os clientes mais eficiente. A possibilidade de centralizar mensagens e gerenciar leads em um único sistema facilita muito o trabalho da equipe comercial e melhora o acompanhamento das negociações. Pros Gostei principalmente da integração com diferentes canais de comunicação, como WhatsApp, Instagram e outros mensageiros, que permite centralizar todas as conversas com clientes em um único lugar. O funil de vendas visual também facilita muito o acompanhamento dos leads e das oportunidades de negócio. Além disso, as automações e bots ajudam a agilizar respostas e organizar o fluxo de atendimento, o que melhora a produtividade da equipe. Cons Em alguns momentos a configuração de automações pode ser um pouco complexa, principalmente para quem está começando a usar a plataforma. Também senti que algumas funcionalidades exigem um tempo de aprendizado para aproveitar todo o potencial do sistema. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 13, 2026 Olá, Agradecemos por compartilhar sua experiência com a Kommo! Ficamos muito felizes em saber que nossa plataforma tem contribuído para o seu trabalho. Seu feedback é muito importante para nós e nos motiva a continuar aprimorando nossas soluções para oferecer a melhor experiência possível. Atenciosamente, Equipe Kommo LF Lais F. Assistente de recursos humanos Health, Wellness and Fitness ### "Excelente solução para automação de vendas" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2026 Minha experiência geral tem sido muito positiva. O Kommo facilitou bastante a gestão de leads e o acompanhamento das oportunidades de vendas. A plataforma é intuitiva, ajuda a automatizar processos e melhora a comunicação com os clientes, principalmente através das integrações com mensageria. No geral, é uma ótima ferramenta para equipes que querem organizar e otimizar o processo comercial. Pros Interface simples e fácil de usar, automação eficiente de vendas e ótima integração com WhatsApp e outras ferramentas. Ajuda bastante a organizar leads e acompanhar todo o funil de vendas em um só lugar. Cons Algumas funcionalidades mais avançadas podem levar um tempo para aprender no início, e certas integrações ou personalizações exigem configuração extra. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 13, 2026 Olá, Agradecemos por compartilhar sua experiência com a Kommo! Ficamos muito felizes em saber que nossa plataforma tem contribuído para o seu trabalho. Seu feedback é muito importante para nós e nos motiva a continuar aprimorando nossas soluções para oferecer a melhor experiência possível. Atenciosamente, Equipe Kommo Iago P. Socio Online Media ### "Nota 5 Melhor Plataforma!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2026 foi muito boa! a Plataforma de prospecção ajuda de mais em meus negócios! N vivo mais sem Kommo! obrigado! Pros CRM para Whats! isso ajuda de mais a entrar em contato com os clientes e gerenciar minhas lojas e negocios Cons Nada. o site ajuda de mais em tudo que preciso, e pode apostar que utilizarei mais vezes, mt bom tudo! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 13, 2026 Olá, Agradecemos por compartilhar sua experiência com a Kommo! Ficamos muito felizes em saber que nossa plataforma tem contribuído para o seu trabalho. Seu feedback é muito importante para nós e nos motiva a continuar aprimorando nossas soluções para oferecer a melhor experiência possível. Atenciosamente, Equipe Kommo AB Amanda B. Administrador Cosmetics ### "Avaliação Positiva Kommo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2026 Pros No meu uso diário do Kommo CRM, o que mais gostei foi a praticidade. Ele reúne todas as conversas com clientes em um só lugar e deixa o funil de vendas bem visual, o que facilita muito a organização e o acompanhamento dos leads. É simples de usar e agiliza bastante o trabalho no dia a dia. Cons Um ponto negativo do Kommo CRM é que algumas automações e integrações mais completas exigem configuração e, às vezes, ferramentas extras, o que pode dificultar um pouco para quem está começando. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 13, 2026 Olá, Agradecemos por compartilhar sua experiência com a Kommo! Ficamos muito felizes em saber que nossa plataforma tem contribuído para o seu trabalho. Seu feedback é muito importante para nós e nos motiva a continuar aprimorando nossas soluções para oferecer a melhor experiência possível. Atenciosamente, Equipe Kommo AU Anonymous User Learning Designer E-Learning ### "Ótima centralização de comunicação" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 3, 2026 No geral, minha experiência foi ótima, muito agradável, achei que ajudou muito no meu processo diário. Consegui organizar o fluxo dos meus leads e acompanhar o contato com os clientes de forma fácil e prática. Pros O que eu mais gostei no Kommo é que ele me permite manter todas as conversas no mesmo lugar. A possibilidade de centralizar conversas de WhatsApp, Instagram e outros canais é muito útil, porque melhor a organização dos leads e evita que eu perca oportunidades de vista. Além disso, a interface visual é clara e qualquer um pode usar. Cons Apesar de simples, alguns recursos são avançados e exigem um maior conhecimento da ferramenta e maior tempo para configuração. Pode ser desafiador no começo. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 13, 2026 Olá, Agradecemos por compartilhar sua experiência com a Kommo! Ficamos muito felizes em saber que nossa plataforma tem contribuído para o seu trabalho. Seu feedback é muito importante para nós e nos motiva a continuar aprimorando nossas soluções para oferecer a melhor experiência possível. Atenciosamente, Equipe Kommo BH Bruno H. Analista de contas medicas Health, Wellness and Fitness ### "Boa ferramenta para organizar atendimentos" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 3, 2026 Minha experiência geral com o Kommo foi positiva. O sistema é bem organizado e facilita o controle dos atendimentos e dos leads em um só lugar. As automações ajudam bastante no dia a dia e tornam o processo de vendas mais eficiente. No começo pode ser um pouco difícil de aprender todas as funções, mas depois que se acostuma a usar, ele se torna uma ferramenta muito útil. Pros O que mais gostei no Kommo foi a centralização de todas as conversas (WhatsApp, Instagram e Telegram) em um único lugar, o que facilita muito o atendimento e evita perder mensagens. Cons O que menos gostei no Kommo foi que algumas configurações podem ser um pouco complexas no começo, isso me afetou de inicio Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 13, 2026 Olá, Agradecemos por compartilhar sua experiência com a Kommo! Ficamos muito felizes em saber que nossa plataforma tem contribuído para o seu trabalho. Seu feedback é muito importante para nós e nos motiva a continuar aprimorando nossas soluções para oferecer a melhor experiência possível. 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