# TaxCloud Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TaxCloud Software - reviews, pricing plans, popular comparisons to other Sales Tax products and more.

Source: https://www.capterra.com/p/119968/TaxCloud

---

# 

 TaxCloud Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TaxCloud

## What is TaxCloud?

TaxCloud simplifies sales tax compliance for businesses of all sizes. With over 15 years of experience and trusted by 2,000+ customers, TaxCloud ensures you can calculate, collect, and file your sales taxes accurately across all 13,000+ US jurisdictions. Say goodbye to manual reporting and let TaxCloud handle your sales tax filing, saving you hours. Stay ahead of your economic nexus exposure, increase collection accuracy, and reduce audit risk with TaxCloud. Automate your tax reporting and filing to guarantee 100% compliance with all due dates and audit requests. As a Certified Service Provider approved by the Streamlined Sales Tax™ Governing Board, TaxCloud also offers free services within the SST states. Behind the TaxCloud platform is a dedicated customer support team that will act as your reliable advisor and supporter, guiding you through every phase of your partnership with us. Unlock the benefits of automated sales tax with a free 30-day trial of TaxCloud today.

## What is TaxCloud used for?

[Sales Tax](https://www.capterra.com/sales-tax-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Small Business eCommerce](https://www.capterra.com/small-business-ecommerce-software/)

Overall rating

Based on 73 user reviews

Reviews sentiment

Positive

58%

Neutral

11%

Negative

32%

Starting price

$19

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## TaxCloud alternatives

Highest Rated

[4.8 (3,934)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (4,199)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.2 (2,007)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[TaxDome](https://www.capterra.com/p/186749/TaxDome/)

[4.7 (3,591)](https://www.capterra.com/p/186749/TaxDome/reviews/)

Starting price

$800.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/186749/TaxDome/)

[View all alternatives](https://www.capterra.com/p/119968/TaxCloud/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Tax Calculation

4.2 (20)

75.00% of 20 reviewers that rated this feature as important or highly important

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

Tax Compliance

4.2 (17)

76.47% of 17 reviewers that rated this feature as important or highly important

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

Tax Filing

4.1 (16)

68.75% of 16 reviewers that rated this feature as important or highly important

The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return

Shopping Cart

4.3 (12)

66.67% of 12 reviewers that rated this feature as important or highly important

Checkout of online store

API

4.9 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Reporting/Analytics

4.3 (7)

42.86% of 7 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

TaxCloud 44 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Generate one-off reports that meet information requirements

Verifies and confirms the accuracy of an address

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Track and manage adherence to policies for any service, product, process, or supplier

Software specialized for corporate use

Record customer information, purchase history, and other notes

Import and export data to and from software applications

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Graphical representation of data

Store, manage, and track all electronic documents in a centralized location

Transmit documents to regulatory authorities over the web

Reminders sent via email

Identify and track situations that legally reduce financial liability

Intended to be used by online stores

Designed for small businesses

Information, data and reports that are being tracked over time

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Access software remotely via mobile devices

Manage and support multiple locations

Manage multiple teams and operations from a central location

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Streamlining repetitive tasks and activities through automated and predefined workflows

Receive data and information in real time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

An order generated by a seller to a customer, containing details about products or services

Calculation of consumption tax imposed on the sale of goods/services

Checkout of online store

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Set up connections to third-party platforms to improve business processes

Track movement of transactions across accounts

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Get Advice

We can help you find the software with the features you need.

Features

3.4 (72)

3.4

Based on 72 reviews

## Pricing

Value for money

3.3 (67)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/119968/TaxCloud/pricing/)

Free

$0.00

It includes:

-   Unlimited CSV and data import transactions
-   Up to 1 Basic integration
-   Return-ready sales tax reports for 1 state
-   Economic nexus dashboard and alerts

Starter

$19.00

Usage Based,Per Month

It includes:

-   100 orders included
-   Up to 3 Basic integrations
-   Return-ready sales tax reports for all states
-   Single state filing
-   Email support

Premium

$79.00

Usage Based,Per Month

It includes:

-   200 orders included
-   Unlimited Basic integrations
-   Real-time tax calculations with address verification
-   TaxCloud API access
-   Nationwide filing and audit support
-   Streamlined Sales Tax discounts
-   Premium support

Value for money

3.3 (67)

3.3

Based on 67 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[

Odoo](https://www.capterra.com/p/135618/Odoo/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.0 (66)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.0 (66)

3.0

Based on 66 reviews

## User reviews

Overall rating

3.5

Based on 73 reviews

Filter by rating

5(29)

4(13)

3(8)

2(8)

1(15)

Mentioned topic

Sorted by most recent

MP

Mary P.

Sales and Partnership Executive

Computer Software

### "Solid Tax Automation / OMS & Ecommerce Partnership = Awesome Retailer Benefits"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 2, 2024

Pros

Ability Commerce elected to partner with TaxCloud to offer Ability OMS and Web Store clients great tax automation value. Ability Commerce clients love the value of TaxCloud vs. alternatives on the market. Per an Ability OMS client… “Huge time savings—managing sales tax went from two weeks a month to just one day.” Great application integration support. During the integration work by Ability Commerce to integrate Ability OMS with TaxCloud, our questions were responded to quickly by knowledgeable staff. Seamless integration between TaxCloud and Ability OMS ensures all transactions are covered. Productive partnership between TaxCloud and Ability Commerce from the start is a good thing for our mutual clients!

Cons

Nothing here! We would love to see TaxCloud add automation for Canadian tax, etc. We look forward to it being a future roadmap item for consideration.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RM

Ricki M.

owner manager

E-Learning

### "hiring your company was great"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

November 28, 2023

Pros

We have only hired Taxcloud as our sales tax representative. We have not used the service as of yet

Cons

That I got this review before even using taxcloud. And that taxcloud sent us a monthly bill for October and we were still in the process of signing up.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 29, 2023

Thanks for taking the time to leave us a review! The feedback is appreciated. We apologize that this request came a bit too soon and will keep that in mind for the future. For any billing concerns, please contact service@taxcloud.com. Our team is happy to help.

EH

Emma H.

School Accounts Manager

Arts and Crafts

### "Tax Cloud "

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

November 28, 2023

Pros

It is easy to enter in an address and retrieve the tax rate for that destination, on the tax rate page. This helps us when entering in a manual order and we need the correct tax rate. The overall look and layout of Tax Cloud is more pleasing to the eye than our previous system.

Cons

It is hard to navigate and find transactions that have been uploaded. Additionally, it is not listed in full page that you can search under all transactions. You must click the month and filter before you search for the transaction. When uploading a transaction, it asks for the same information multiple times. This is the same for when you are uploading a tax exempt document. It is time consuming to enter in the same information over and over again. Lastly, when entering in a transaction it will have you fill out the information page by page. It would be easier if all information requested was listed in one web page without having to hit "next". From time to time, a mistake will be entered and you have to back track a lot to fix it. If it were on one page I could scroll up.

Switched from

[Avalara](https://www.capterra.com/p/75673/AvaTax/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 29, 2023

Thanks for taking the time to leave TaxCloud a review! The detailed feedback is helpful and has been forwarded to our product team. With our recent investment, we're working hard behind the scenes to improve our product and make it easier to use.

JG

Jeremy G.

Owner

Machinery

### "Customer Service"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 28, 2023

I entered the information wrong and that was my fault. I needed help on changing this information and your customer service refused to help because I haven’t paid. If I don’t know if this isn’t going to work correctly then I am not going to pay for the product yet.

Pros

Didn’t get to try this out and I have NO Pros

Cons

Customer service is non existent unless you purchase maybe. I don’t know because I couldn’t get ANY help and was told I didn’t have a paid plan and refused to help.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 4, 2024

I'm genuinely sorry to hear about the challenges you faced with our service and apologize for any inconvenience caused. At TaxCloud, we aim to provide excellent support to all users, regardless of their subscription status. I'm investigating the issue to understand what went wrong during your interaction with our team and would appreciate the chance to make things right. Please reach out to our Director of Customer Support, Horst, at hbauer@taxcloud.com. If possible, share details like the date or representative names to help us address this internally. Thank you for bringing this to our attention, and I hope we can regain your trust.

JH

Jennifer H.

office manager

Machinery

### "Tax Cloud"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

August 23, 2023

As long as we have full exemption or fully taxable everything is great. it gets a little wonky with partial exemption.

Pros

makes the reporting and collection process easy with our ERP system

Cons

We are unable to manage our partial exemption customers

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 29, 2023

Thanks for your thoughtful review and for providing feedback! I

AD

Aimee D.

Office Manager

Construction

### "Great service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 28, 2023

Pros

I like being able to calculate my sales tax accurately.

Cons

I feel like some of the older features were more user friendly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 29, 2023

Thank you for taking the time to leave a review and share feedback!

SK

Sue K.

CFO

Food & Beverages

### "Do not recommend"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 30, 2023

Terrible

Pros

Nothing really. It was an overall very bad experience.

Cons

Tax Cloud was inaccurately calculating our taxes. Customer Service to try to get this corrected was basically non existant.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 2, 2023

Hi Sue - I'm sorry to hear TaxCloud didn't work out for you. We would love to hear more about your experience to see if we can make things right. Feel free to contact our Senior Product Manager, Kaylie at Khorsley@taxcloud.com

NS

Neha S.

Operations

Consumer Goods

### "Good"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 18, 2023

Pros

We integrated TaxCloud with our ERP and have never had to be concerned with sales tax again - as long as you keep the states updated it is pretty hands off.

Cons

Sometimes with the integration with our ERP we have noticed conflicting sales taxes

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 2, 2023

Thank you for taking the time to leave a review and provide us with feedback!

DT

David T.

Controller

Retail

### "peachtrader"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

May 16, 2023

na

Pros

the customer support and responsiveness.

Cons

i dont have any major complaints about taxcloud

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 29, 2023

Thank you for taking the time to leave us a review! Your feedback is appreciated.

JK

James K.

Manager

Retail

### "Not good for Florida"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 15, 2023

Long and drug out frustration

Pros

None. The most important need did not work even with 2 months trying to fix.

Cons

Does not work for split rate calculation for Florida precious metalsCharge for use even though they never got the software to work

Reasons for choosing TaxCloud

Did not use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 2, 2023

Hi James - I'm sorry that TaxCloud didn't meet your business needs. We would love to hear more about your experience to see if we can make things right. Feel free to contact our Senior Product Manager, Kaylie, at Khorsley@taxcloud.com

[View all Reviews](https://www.capterra.com/p/119968/TaxCloud/reviews/)

Popular comparisons

[TaxDome vs TaxCloud](https://www.capterra.com/compare/119968-186749/TaxCloud-vs-TaxDome) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)