--- title: "TaxCloud Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TaxCloud Software - reviews, pricing plans, popular comparisons to other Sales Tax products and more." source_url: "https://www.capterra.com/p/119968/TaxCloud/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # TaxCloud Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TaxCloud ## What is TaxCloud? TaxCloud simplifies sales tax compliance for businesses of all sizes. With over 15 years of experience and trusted by 2,000+ customers, TaxCloud ensures you can calculate, collect, and file your sales taxes accurately across all 13,000+ US jurisdictions. Say goodbye to manual reporting and let TaxCloud handle your sales tax filing, saving you hours. Stay ahead of your economic nexus exposure, increase collection accuracy, and reduce audit risk with TaxCloud. Automate your tax reporting and filing to guarantee 100% compliance with all due dates and audit requests. As a Certified Service Provider approved by the Streamlined Sales Tax™ Governing Board, TaxCloud also offers free services within the SST states. Behind the TaxCloud platform is a dedicated customer support team that will act as your reliable advisor and supporter, guiding you through every phase of your partnership with us. Unlock the benefits of automated sales tax with a free 30-day trial of TaxCloud today. ## What is TaxCloud used for? [Sales Tax](https://www.capterra.com/sales-tax-software/)[Small Business eCommerce](https://www.capterra.com/small-business-ecommerce-software/) Overall rating Based on 74 user reviews Reviews sentiment Positive 58% Neutral 11% Negative 32% Starting price $19 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## TaxCloud alternatives Highest Rated [4.8 (3,969)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.6 (60)](https://www.capterra.com/p/110250/OnPrintShop/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [TaxDome](https://www.capterra.com/p/186749/TaxDome/) [4.7 (3,631)](https://www.capterra.com/p/186749/TaxDome/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/186749/TaxDome/) [View all alternatives](https://www.capterra.com/p/119968/TaxCloud/alternatives/) ## FAQs about TaxCloud Overview ### What problems does TaxCloud solve? TaxCloud solves the time-consuming work of calculating, tracking, reporting, and filing sales tax across multiple states and local jurisdictions. Ecommerce merchants, finance teams, and small business owners benefit from automated tax calculations, store or ERP integrations, organized records, and direct filing support that reduce manual compliance work and late-night reconciliation. Answer based on 25 reviews Overview ### Which roles and teams benefit most from TaxCloud? TaxCloud is most used by business owners, presidents, and managing directors who need sales-tax calculation and filing support without building in-house tax processes. Finance leaders and controllers use it to manage compliance records, while operations managers, web developers, and system administrators support tax configuration across ecommerce and business systems. Answer based on 71 reviews Overview ### What company size and industries is TaxCloud built for? TaxCloud is ideal for eCommerce businesses of any size, with small businesses comprising 89% of reviewers and retail representing 24%. It also serves midsize companies (9%) and enterprises (2%), with reviewer adoption in health, wellness and fitness (8%) and consumer goods (8%). Answer based on 73 reviews Features and Usability ### What are the key features of TaxCloud? TaxCloud includes core tax management centered on sales tax calculation, collection, and filing. Its differentiating capabilities include API and eCommerce integrations for connecting stores, marketplaces, and ERP systems. Reporting and transaction tracking support multi-state compliance, while taxability verification and exemption management help businesses apply the correct tax treatment. Answer based on 37 reviews Pricing ### How much does it cost and what fees or limitations are included? TaxCloud offers a Free plan, while Starter begins at $19/month and Premium at 79/month, with usage-based pricing. The Free tier covers nexus monitoring and one-state reports; Starter includes 100 orders and single-state filing, while Premium includes 200 orders and nationwide filing. A free trial is available. Reviewers cite price changes, duplicate charges, and slow support. Answer based on 23 reviews Integrations ### Which third-party tools and platforms does TaxCloud integrate with? TaxCloud integrates with 14 third-party tools, including reviewer-confirmed WooCommerce and Odoo. Its catalog also includes ecommerce platforms such as Adobe Commerce, BigCommerce, PrestaShop, Shopify, Squarespace, and Zen Cart, alongside accounting systems QuickBooks Online, Sage Intacct, and Xero. Amazon API Gateway, Stripe, and WebSell are also listed. Answer based on 21 reviews Getting Started and Support ### What training and onboarding options does TaxCloud offer? TaxCloud provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for learning features and reviewing setup steps as needed. Getting Started and Support ### What customer support options does TaxCloud offer, and how do users rate the experience? TaxCloud offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users report mixed experiences: some describe knowledgeable staff, helpful integration assistance, and continuity with support contacts. Others cite delayed or unanswered tickets and calls, limited follow-up, and difficulty resolving urgent account, billing, or technical problems. Answer based on 40 reviews Sales tax ### How well does TaxCloud handle multistate sales tax? TaxCloud calculates, tracks, and files sales tax for online sellers operating across multiple states and local jurisdictions. Small ecommerce teams value its time-saving automation, reporting, and direct filing support. Some businesses need more flexibility for changing point-of-sale locations, platform integrations, state licensing, and pricing or billing changes. Answer based on 25 reviews ## Features AI summary Based on 543 Sales Tax reviews Capterra data shows that buyers of sales tax software rank the following features as their top priorities: - **Sales Tax Management** (**61%** of reviewers rated this feature as critical) - **Tax Compliance** (**67%**) - **Tax Calculation** (**67%**) TaxCloud supports all three of the features reviewers value most: **Sales Tax Management**, **Tax Compliance**, and **Tax Calculation**. Combined, these capabilities help businesses manage tax obligations more accurately, stay current with filing requirements, and calculate sales tax correctly across transactions, allowing teams to reduce manual work and handle tax processes with greater confidence. Sales Tax Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Calculation of consumption tax imposed on the sale of goods/services Tax Compliance 4.2 (17) 76.47% of 17 reviewers that rated this feature as important or highly important Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Tax Calculation 4.2 (20) 75.00% of 20 reviewers that rated this feature as important or highly important Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Tax Filing 4.1 (16) 68.75% of 16 reviewers that rated this feature as important or highly important The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return Shopping Cart 4.3 (12) 66.67% of 12 reviewers that rated this feature as important or highly important Checkout of online store API 4.9 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases TaxCloud 36 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Address Validation: Verifies and confirms the accuracy of an address - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customer Accounts: Record customer information, purchase history, and other notes - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Reminders: Reminders sent via email - Exemption Management: Identify and track situations that legally reduce financial liability - For eCommerce: Intended to be used by online stores - For Small Businesses: Designed for small businesses - Historical Reporting: Information, data and reports that are being tracked over time - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Real-Time Data: Receive data and information in real time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Shopping Cart: Checkout of online store - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Tax Filing: The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction Tracking: Track movement of transactions across accounts - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Features 3.4 (72) 3.4 Based on 72 reviews ## Pricing Value for money 3.3 (67) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/119968/TaxCloud/pricing/) Free $0.00 It includes: - Unlimited CSV and data import transactions - Up to 1 Basic integration - Return-ready sales tax reports for 1 state - Economic nexus dashboard and alerts Starter $19.00 Usage Based,Per Month It includes: - 100 orders included - Up to 3 Basic integrations - Return-ready sales tax reports for all states - Single state filing - Email support Premium $79.00 Usage Based,Per Month It includes: - 200 orders included - Unlimited Basic integrations - Real-time tax calculations with address verification - TaxCloud API access - Nationwide filing and audit support - Streamlined Sales Tax discounts - Premium support Value for money 3.3 (67) 3.3 Based on 67 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Odoo](https://www.capterra.com/p/135618/Odoo/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Sage Intacct](https://www.capterra.com/p/76/Intacct/) ## Support, customer service and training options Customer Service 3.0 (66) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (66) 3.0 Based on 66 reviews ## User reviews Overall rating 3.5 Based on 74 reviews Filter by rating Counts reflect reviews available in this feed. 5(29) 4(14) 3(8) 2(8) 1(15) Mentioned topic Recent reviews first, then most helpful Forest P. COO ### "Amazing WooCommerce Integration at a Much Lower Cost Than Taxjar" 4.5 November 6, 2026 The mess with state taxes! Pros Integration has been amazing and the woocommerce plugin operates seamlessly so far. Also much cheaper overall than Taxjar! Cons Some issues with getting things turned on while on trial. The rep resolved it. PP Production planner Production planner Used the software for: 3-5 years ### "Great Tax service group" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 3, 2023 I have been using tax cloud and still am for over 4 years now they have great Service great prices and good work Pros Very easy to use 100% accurate inexpensive is an expensive cost for my company Cons Didn't merge with any other software for inventory management PR Programmer Programmer Used the software for: 3-5 years ### "Inexpensive Sales Tax Compliance, Great for Developers" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 16, 2023 Very positive experience, it's easy to talk to the same people any time you have an issue, and not be bounced around through different employees. Pros As the sole developer in a small ecommerce shop, I was in charge of selecting a company to handle our sales tax compliance. I like TaxCloud because they are inexpensive and also because their API is not needlessly complex. Everything is straight forward and we haven't had any problems in the two years we've been using them. Cons Nothing in particular, and I don't have any major complaints. WD Web Developer Web Developer Used the software for: 3-5 years ### "Slow/Poor Customer Support" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 4, 2018 Pros We have liked how easy it is to calculate shipping in our WooCommerce store when their Simple Sales Tax plugin is not having compatibility issues. Cons Our organization has been using TaxCloud for tax calculations over the past few years in conjunction with the free Simple Sales Tax plugin for WordPress. The original developer of the plugin did a good job of keeping it up to date with the changes in WordPress and WooCommerce. Then TaxCloud acquired the plugin and now dealing with customer support for the plugin is a nightmare. As others have said, support typically takes over a week to respond to tickets, even urgent ones. There was a recent software incompatibility with Simple Sales Tax and WooCommerce that took nearly two weeks to get addressed and resolved. The first person who replied, Stephen, obviously didn't read the ticket and provided a "solution" that was unrelated to the software plugin issue. The support staff later replied saying that he would provide an update once they had an action plan to fix the plugin issues but that reply never came. Eventually, they finally fixed the plugin issues but it simply took much longer than it should have. They recently changed their prices for the monthly package (we pay the fee because we don't allow them to file our tax returns for us). With the price increase evidently came no improvement in customer service. We're strongly considering switching to another tax services provider that has a better track record of actually helping customers, especially paying ones. This review is not unfair and is an accurate representation of our experience with the company. DO Director of Church Multiplication Director of Church Multiplication Used the software for: 3-5 years ### "Solid plugin with woocommerce" 4.0 March 20, 2018 Pros It was a bit difficult to setup, but once I got it going, it provides me with solid reporting every month. Cons It's a straightforward plugin as I use it with wordpress and woocommerce. Honestly, the biggest con is that the setup process wasn't easy. I also wish that I could download past invoices from the website, but currently it's only being emailed to me. DO Director of Ecommerce Director of Ecommerce Used the software for: Less than 1 year ### "Stay Away - better options available" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 4, 2019 overcharged by $1k over the course of 2 months and refuse to talk to me, answer the phone or resolve the issues. They will change your subscription and there is no way to revert. Waited on hold twice for over 15 mins The website portal does not work and often results in just a blank screen Pros the tax rates calculate accurately that is the only good thing Cons customer service is non-existent and unresponsive BO Business Owner Business Owner Used the software for: 1-3 years ### "stay away from this company" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 15, 2021 Pros nothing positive to say. they are the biggest mistake I've ever made for my small business startup. Cons they've had technical issues from their end, and despite admitting to it, its been over 1 year and i am still chasing after my refund. They charged over $300 within my first two months into launching my own business as a "late payment fee" eventhough there is nothing wrong with the credit card I've had on file...which suddenly they started charging $10 to this year without me signing off and agreeing to such thing. They are NOT free. I didn't pay a monthly fee last year and suddenly they claim "we sent communication about our policy changes, we now charge $10 a month". An email that most likely landed in junk email because i was complete unaware. I never approved or agreed. and i've barely made any sales due to covid to begin with! This company has been nothing but a HUGE headache, i am so full of regret for ever signing up with them. Waiting on a close to $400 refund...STAY AWAY FROM THEM! OW owner owner Used the software for: Less than 1 year ### "Ripped Off" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 28, 2021 Horrible. I'm not the only one saying it I find out too late. Wish I'd looked first. Pros I liked it \*at first\* before they changed their pricing tiers. They had a free option and a paid option. I tried the paid option and it worked wonderfully at first. Cons After the payment plans changed - maybe they also changed hands - everything went downhill. The tax system stopped collection. I was getting charged $30 a month for their "free" service but having to do all of the work myself anyway. Have been trying to successfully stop their charges and get it through their heads I've closed my account for more than 2 months now with no success. And NOW they're charging me a "rejection fee" because I've had to stop their activity directly at my bank. They do not answer emails, they will not acknowledge the account is closed. If I had a lawyer, I would already have called them over this just to make a point. ES E-commerce Specialist E-commerce Specialist Used the software for: Less than 1 year ### "It had everything to be a great tool, but not! " 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 October 30, 2018 It had everything to be a great tool for taxCloud compliance however customer service is almost non-existent and with the amount of bugs that it has it would help to get a hold of someone faster. It takes weeks to get someone on the phone. Taxes were filed late, late fees letters arrived, etc. Maybe they should have waited to launch this after this was at least at a good use level and just a few bugs. I feel like I'm paying to test their system. Pros Easy to integrate. Streamline states is a big advantage. Cons NO CUSTOMER SERVICE and MANY BUGS to fix. Jennifer M. Clinical Hypnotherapist Used the software for: Less than 1 year ### "Such A Disappointment" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 23, 2019 Awful. I don't like to write negative reviews. I always thing that they will probably do better next time. I'll find out, I'm sure, because I cannot close my account. I was so excited about the service.I filled everything out, I added my bookkeeper, I read a bunch of great information, learned about a few of the states and their the tax laws. When I realized that I couldn't take out my information, i spent the next week playing phone tag with a very nice gentleman who assured me that everything would be fine. That I could leave my account the way it is. And, I could decide if I needed them after April 15th. (I'm in California and do not need their services.) I was so upset when I realized that I was charged twice in just a few weeks and my account was not finished, not live, my account was not published. It's going on two months and I still have an account. Pros The concept is wonderful, your account is easy to understand, the map and sales tax information is great. Cons Beware of the free trial: I was charged twice. If your account is unfinished (not published) you will still be charged. If you enter your information in, you are unable to delete it. You may replace it with something else, another address or credit card, but you are unable to take it out completely. Customer service takes a bit of time getting back to you with zero follow up. It's unfortunate, this is a fabulous idea and such a disappointment. [View all Reviews](https://www.capterra.com/p/119968/TaxCloud/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [TaxDome vs TaxCloud](https://www.capterra.com/compare/119968-186749/TaxCloud-vs-TaxDome)