# Page 9 | Okta Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Okta the right Multi-Factor Authentication solution for you? Explore 937 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/119653/Okta/reviews --- Okta 4.7 (937) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Page 9 - Reviews of Okta ## Showing most helpful reviews Showing 201-225 of 937 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Product Design Broadcast Media Used the software for: 6-12 months ### "Great MFA" September 7, 2021 5.0 great that it doesn't disclose what you are authenticating Pros Most banks and services use mfa, and 2factor. but they identify who / what you are authorizing. doesn't. If you have criminals trying to access your logins. Okta gives 1 major step of security above the other. s Cons nothing, it's fine. it ticks all the boxes for what i need. Switched from [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) had to, but microsoft allowed users to access my account. and when i tried to contact them to have this stop microsoft didn't bother to do anything. Review Source Pie O. Premium Support Outsourcing/Offshoring Used the software for: 2+ years ### "Very Safe and Secure" January 2, 2023 5.0 For single sign-on, I use . So far, this application has been quite helpful for us. We use a variety of tools, programs, and applications that are mentioned or added under Okta, which provides us with a seamless login process. ... Okta offers a seamless login and connectivity experience. Pros is highly helpful for protecting the tools, and its integration with O365's Best MDM services and Best MFA Cons Sometimes it disconnects in the middle of verifying but when refreshed all good. Review Source VR Verified Reviewer CTO Retail Used the software for: 1-2 years ### "Excellent Identity provider " October 3, 2022 5.0 The experience is quite good, and user management is very easy Pros is very to use, it's very easy to create user, add them to application/group and put in place a very good identity management system Cons The search engine : I don't understand with a software of this quality, the search engine is inefficient.The search is made only on exact terms, with an input in the exact order. It can be difficult to find a software or a person if you do not know the exact spelling Alternatives considered [Auth0](https://www.capterra.com/p/154900/Auth0/) Review Source Ryan M. Senior Research Analyst E-Learning Used the software for: 2+ years ### "OKTA works well within my organization to keep data safe" August 31, 2022 5.0 Very positive. I really like it and I feel that my data are safe behind the wall Pros I like that everything is connected to it. There are a lot of different applications that I use for work and is the way that I sign into all of them. This limits the number of passwords that I have to keep track of even though OKTA does provide a useful password manager functionality as well Cons It is a little inconvenient when it is time to get a new phone but no more than expected Review Source MM Miguel M. IT Manager Marketing and Advertising Used the software for: 2+ years ### "Okta is the best identity management system out there" February 21, 2023 5.0 has allowed us to manage access in an efficient and secure way. Pros What we value the most about this tool is how we can securely provide access to our employees to any system with single sing on and multifactor features. How we can organize any apps and manage accesses. Cons We have had no issues so far with , the system has worked properly so far for us. Review Source VR Verified Reviewer Sales Engineer Information Technology and Services Used the software for: 1-2 years ### "Great IAM and MFA solution" December 16, 2021 5.0 is a simple but complete and smart solution that helps us rule the access at the applications both from inside and outside the network and authorize the access with many factors and different features. Pros Easy to implement with apps and network, a lot of multi factors authenticators and always available. More than 7000 connectors out of the box and easy to make a custom one with many protocols. User-friendly interface and easy to use by anyone. Cons It lacks in Priviledge access management and it's expensive, but it is worthy. Review Source NK Naleen K. Analyst Information Technology and Services Used the software for: 2+ years ### "Good alternative for Microsoft authentication" March 9, 2023 5.0 Pros Great single sign-on Service and a replacement for Microsoft’s multi-factor authentication. Cons It is a little bit difficult to integrate with Microsoft’s application. Review Source KJS Karlo James S. costumer service Computer Networking Used the software for: Less than 6 months ### "Okta Verified" December 8, 2022 4.0 Amazing and very friend tool we're used everyday on our workplace. Pros is easy tool to use for a company or group because its a user friendly tool and easy to use. Cons the least that I like for this tool is every month or e months you need to change your password or update it and sometimes it makes you confused and forgot what is your new password that you input. Review Source JO Jonnel O. Customer service representative Education Management Used the software for: 6-12 months ### "Recommended its very easy to use" October 17, 2023 5.0 My over all experience on was very satisfied Pros On our job we need this because we need to pull up our resources using this and it was very easy and helpful Cons I like it than the other because its very safe to use Reason for choosing Okta Because we need this on our job and i recommend this. Review Source Max B. Solutions Architect Computer Software Used the software for: 2+ years ### "Top tier identity provider" May 18, 2021 5.0 is our go-to identity provider for clients and plays nice with most other software tools that leverage external identity providers. Pros makes it very easy to get started with an identity provider. It has comparable or superior features nearly all other identity providers on the market. The ability to create a trial account to quickly test and assess its feature set is also a huge plus. Cons is great but the feature set and documentation can be overwhelming. For experienced IT folks its fairly straightforward to implement but for new users unfamiliar with identity management, the huge feature set and breadth of documentation can be a bit intimidating. Alternatives considered [Microsoft Azure](https://www.capterra.com/p/16365/Azure/) Reason for choosing Okta is best of breed Review Source Tamas Hunor D. IT Solution Engineer Media Production Used the software for: 1-2 years ### "Best security combined with reliability" July 19, 2022 5.0 Overall we are happy with and the solution that it provides for us. We went through external penetration testing and they couldn't get into our systems. The UI is pretty straightforward, with a lot of guides and docs to integrate with services. I wish some features (like deploying a link as an app) would be more visible or documented. Pros Because is a well-known, widely used product we can easily integrate it with a lot of different applications. Cons Some use cases like integrating with Filemaker require extra purchase which is kinda painful. (considering our user base, which is around 40 users daily) Sometimes we have trouble resetting the passwords because the links don't work. Review Source vM vasil M. Telecom Architect Computer Networking Used the software for: 2+ years ### "Okta" July 21, 2022 5.0 we primary choose for MFA to increase security for users and SSO to integrate with multiple providers and applications . Pros Very rich feature set with multiple options for MFA and SSO.Policies are very easy to configure . Logging is very useful .It was very easy integration with our F5 SSL VPN. Cons almost nothing probably most secure solution on the market. Alternatives considered [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)[RSA SecurID](https://www.capterra.com/p/172820/RSA-SecurID-Access/) Reason for choosing Okta Simplicity and reach features Switched from [RSA SecurID](https://www.capterra.com/p/172820/RSA-SecurID-Access/) Cloud based feature rich and very easy to config and integrate with your infrastructure Review Source VR Verified Reviewer Lead Training and Support Specialist Marketing and Advertising Used the software for: 2+ years ### "Great tool for giving end users access" February 12, 2019 4.0 we use this for so much, a user wants to access an email account or group, give them a chicklet for it, it allows for much better sharing of items and greater control over the access as well which is great. Pros I love this tool. No longer have to risk giving out passwords to account. I can just give my user access to an account and then assign them chicklets to access account, software, groups and so forth, without them ever having to know the password to them. It works well and is fairly easy to use and set up users. The AD tie in is nice and helps in making it easier to add users to your account. Put yourself at ease and give OKTA a real look you will not be disappointed. Cons i would say adding users can seem a bit tricky and odd if you don't do it all the time, it could be a little clearer on adding users into your account. but other than that its pretty solid software Review Source VR Verified Reviewer Senior solution engineer Internet Used the software for: 1-2 years ### "Okta, the easy authenticator" October 5, 2022 5.0 Pros It's easy to use and works in a split second. Cons Nothing to complain about, never had issues about it. Review Source dsB dakshina singh B. Software Engineer II Information Technology and Services Used the software for: 2+ years ### "Review - OKTA" September 22, 2022 5.0 The overall is smooth and highly recommended. Pros The best part about the is Authentication part. It is fast, works with low internet connectivity and without any company portal application (in case you are using the okta verify the application. Other than that, okta is secure medium password management. I appreciate the stability they provide, easy to use and very very flexible. You have option to keep multiple ways for authentication and in case you got stuck, recovery/reset of password is very easy Cons I have not come across any single point which can be LEAST LIKElY. Review Source KM Kyle M. Art Director Computer Software Used the software for: 1-2 years ### "Password Management made easy!" May 11, 2022 5.0 Overall, I am very pleased with this product. It takes away the risk of losing passwords or creating weak passwords that could be compromised. It also allows out IT department to easily have access and data into every app we are using, should there ever be a problem or issue they need to address. Pros We are company that uses a ton of third party softwares and services, all requiring unique, secure passwords. It would be impossible for me to manage all of these quickly without . I love the general interface and how easy it is to safely log into whatever site I need to. Cons This is a small UX issue, but when I am logging into and I have to go through the SMS authentication, I think it would help make for a better experience (and less confusing) if the "Enter Code" input field and "Send Code" button were reversed in how they are oriented on the page, since the function of Sending the codes ALWAYS precedes the action of inputting the code. Review Source TH Taja H. Fan Service agent Apparel & Fashion Used the software for: 2+ years ### "Okta is pretty useful" December 13, 2022 5.0 Pretty good so far Pros The authentication process and verification process that it goes through. Cons There is not much that I am not satisfied with. Review Source VR Verified Reviewer Infrastructure Manager Construction Used the software for: 1-2 years ### "Great User Experience and Easy Administration" May 24, 2017 4.0 Pros Our users save minutes every single day, no longer repetitively typing and re-typing their directory password. When we have had issues with applications, their support has been extremely responsive. They also take what the community builds as custom applications and will roll those into the app library as they put polish on them and make them ready for prime time. Cons The only downside to is cost. We know these systems are not cheap and Okta is one of the premium models for sure. We decided that with a system which was so user intensive and users had to touch many times per day for logging into applications, we were not willing to sacrifice usability for what came down to not a lot of money. I will tell you that the list pricing on their website is very negotiable. If you can find some other customers to talk pricing to you you'll know that good deals are there if you work it correctly with your account team and their sales cycle. Review Source VR Verified Reviewer Math Teacher E-Learning Used the software for: 2+ years ### "Easy option for multifactor authentication " September 23, 2022 5.0 Overall, I use for multifactor authentication. It is simple and easy to use to keep my accounts safe Pros I like that is a quick and easy way to keep my accounts safe. The notification comes immediately and it is a quick one click to say "yes, its me" to login. Cons I cant think of anything I don’t like about this software - it is simple and easy to use Review Source VT Vishnu T. Customer Service Agent Computer Games Used the software for: 1-2 years ### "OKta the one stop solution for all your tools and password related problem" January 4, 2023 5.0 Pros It's fairly easy to deploy and integrate an app using . The programme has excellent admin and user friendliness. It is one of the best IAM tools and one of the top SSO solutions because of how simple it is to use and the diversity of capabilities it provides. Most apps and most providers that allow SSO interaction with Okta have very basic and straightforward SSO connectivity. Both the option to create a separate directory and the option to merge with your current directory function pretty nicely. It is a comprehensive product when combined with additional capabilities like threat management, Directory service, and life cycle management. This should be done even if cost is not a concern. Cons The item takes some underlying setting up the item has many elements that can appear to be exceptionally confounding and the cost goes up with every one of the highlights you want fundamentally for every client Review Source VR Verified Reviewer Data Steward Information Services Used the software for: 1-2 years ### "Consistent and Dependent software" December 27, 2022 5.0 Once was integrated in my company workflow. Managing signing into accounts for clients became easier to keep track of and update for daily use Pros Set up was efficient, can be used to authenticate and manage the passwords of several accounts. Multifactor authentication worked within seconds of attempting to log in. Cons It can be hard to troubleshoot what's wrong if any part of the sign-in process does not work as intended Review Source Piyush A. Senior software engineer Computer Software Used the software for: 2+ years ### ""Okta " Name is enough for security." April 30, 2022 5.0 Our company is using this product for 4 years and especially I think you should use this software. Pros \- What I like the most is that provides strong security for connecting technology with SSO. - Provides two factor authentication. - User friendly UI so easy to use. - More secure and stable so don't be afraid about the security. - Remember passwords and easy to manage. - About API: Clear and clean documentation for implementing Okta Rest API to use in other software. Cons \- UI needs to be improved for mobile devices. - Complex role management. Review Source MD Megan D. MSP Sales / Admin Security and Investigations Used the software for: 1-2 years ### "Okta Multifactor authentication " October 16, 2023 4.0 is a quick & easy to use and it great to use when working remotely Pros \- The app is easy to use, especially to accept access so that you can use the VPN when working from home . Cons \-The location provided isn't accurate , when showing where someone has tried to log on the location never matches where you are. Review Source Owen F. System Administrator Construction Used the software for: 1-2 years ### "Okta - Easy on IT, Easy on End Users" May 11, 2017 5.0 Pros is intuitive to manage. It packages a lot of components into a single pane of glass (unlike, say, Microsoft's solution which requires a bunch of disparate systems). You get a log of value for your money. The support and development teams are responsive. The support for single sign-on to non-SSO apps with the browser plugin is very helpful. The product looks nice, and is easy for end users to use. The Okta Application Network has far more apps total, with SAML support, and with provisioning support than the competitors. Cons Their MDM solution (OMM) is very basic, and slow to develop more features. It would be nice if you could deploy any mobile app you wish, not just the ones associated with catalog apps. OMM should really support enterprise wireless profiles as well. The browser plugin for IE sometimes misbehaves, and upgrading it doesn't always go as smoothly as it should. Review Source ED Edrick D. Process Associate Human Resources Used the software for: 6-12 months ### "Good Quality" June 11, 2021 4.0 My overall experience in this app is fairly well. There are a number of times I got frustrated using it but most of the time it is working just fine, as it is supposed to work. Pros The feature that I liked the most is the multi-factor authenticator. There are three factor/ways to authenticate which are SMS, call and through their mobile App. I also liked that it is very easy to reset the factor for authenticator, password, and unlock account. Cons There are a number of instances that for the multi-factor authenticator, SMS and call authenticators fail. System generated passwords are very complex and the users who need the password reset can hardly grasp it if provided verbally or through phone. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.