# Page 7 | Okta Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Okta the right Multi-Factor Authentication solution for you? Explore 937 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/119653/Okta/reviews

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Okta

4.7 (937)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 7 - Reviews of Okta

## Showing most helpful reviews

Showing 151-175 of 937 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Kavindu Githsara K.  
System Specialist  
E-Learning  
Used the software for: 2+ years

### "Secure Your Digital Perimeter with Okta"

February 22, 2023

5.0

Overall, as a user of , I am very satisfied with the software. Its ease of use, security features, and access management capabilities make it an excellent solution for businesses of all sizes. While the cost may be a potential concern for some, the benefits that Okta provides are well worth the investment.

Pros

I find it to be a highly effective identity and access management solution. allows me to easily and securely access all the applications and systems I need for my job, from anywhere and on any device. I can use a single set of login credentials for multiple apps, which saves me time and ensures that I can keep my accounts secure. One of the key benefits of Okta is its ease of use. The interface is intuitive and user-friendly, and it’s easy to navigate to the applications I need. I appreciate the ability to quickly search for and find the apps I need, and I also find it helpful that I can customize the dashboard to show only the apps that are relevant to me.

Cons

One potential drawback of is its cost. The licensing fees for Okta can be quite high.

Review Source

Lizandro H.  
Sales Representative  
Internet  
Used the software for: 6-12 months

### "Time saving and efficient"

November 12, 2023

5.0

Pros

The easiness of just signing in with the single sign on function. Saving you time and still making sure the information was secure.

Cons

I did not encounter any problems with the software. No cons to mention at alll.

Review Source

QB

Quishea B.  
Intake Coordinator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great for MultiFactor Authenication!! I love it!!"

November 5, 2023

5.0

Pros

has been a game-changer for me, and here's why. First off, the "Multiple Authentication Methods" feature is a lifesaver. I can choose how I want to prove I'm me—whether it's a traditional password, a quick PIN, or even my fingerprint. It's like having a personalized security menu, and it makes me feel in control of my account's safety. The convenience doesn't stop there. Okta's single sign-on (SSO) is a time-saver. I log in once, and it's like having a magic key that opens all my authorized doors. No more juggling a bunch of different passwords. Plus, the security is top-notch. The platform is proactive with its threat detection, and with the "Multiple Authentication Methods," I feel confident that my accounts are locked down tight. Okta has definitely made my online life easier and more secure.

Cons

While has a lot of perks, there are a couple of things that bug me a bit. Firstly, the learning curve was a tad steep for me. Figuring out all the features and settings took some time, and I felt a bit overwhelmed initially. Another thing is that the platform can get a bit pricey, especially if you need all the advanced features. For smaller budgets, this might be a concern. Also, sometimes the push notifications for authentication can be a bit too frequent, making me feel like I'm confirming my identity more often than necessary. It's a minor annoyance but worth mentioning. Despite these quirks, Okta's security features and convenience still make it a solid choice for me.

Review Source

Trace McF J.  
Senior IP/MPLS Network Engineer  
Telecommunications  
Used the software for: 2+ years

### "Outstanding software to utilize"

November 26, 2022

5.0

It oversees SAML, Single Sign On, and other authentication methods. With less danger of password leaking, we can dramatically cut down on the time we invest logging into various platforms and products. It takes less training for new users and gives them fewer bookmarks to manage. I simply appreciated how easy it was to rapidly log into numerous applications using the same login credentials because it uses multifactor authentication. Additionally, it saves a lot of time and facilitates efficient work. As a cloud-based service, contains dictionaries that list the users who have access to certain applications. Thus, it is safeguarding my privacy.

Pros

I would like it if could make it simpler for other software suppliers to enable provisioning, as it greatly facilitates both the on-boarding and off-boarding of personnel as well as employee life cycle changes.

Cons

Organizations can swiftly use at low overall cost and huge scale due to the service's online system. When I wanted to connect to my company VPN or internal tools, Okta offered the finest security for business tool logins. It offers the best login password process with automatic updates and a 6-digit password system.

Review Source

Mauricio B.  
Software Support  
Banking  
Used the software for: 2+ years

### "Okta Acesso Seguro e Gerenciável"

September 23, 2022

5.0

O time de governança implantou o em uma semana e eliminou o uso de arquivos contendo senhas dentro dos terminais de trabalho e com isso está adequada as políticas lgpd.

Pros

A possibilidade de manter a senha de aplicativos legados salvos nele. A autenticação de dois fatores utilizando o push no celular (Android). Centralizar os apps e suas credenciais de acesso no .

Cons

Não tenho nenhuma observação negativa. Ele é seguro e prático.

Review Source

Paul B.  
Cyber Security Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Powerful and flexible identity management"

April 6, 2023

5.0

stands out for its flexibility and high levels of identity management security. It fits very well into the enterprise infrastructure and the centralized administration process facilitates secure access to applications and cloud environments.

Pros

It is easy to manage user access to applications. Offers a very fast and secure login that simplifies access to the application stack, access notification arrives instantly. It has excellent customization options that enhance its ability to adapt. Enables you to create integrations that strengthen security, drive operational processes and strengthen automation.

Cons

This solution provides robust identity management. Initial setup is cumbersome and time-consuming.

Review Source

Camila B.  
Regional Director for APAC, Sales. General Sales Director Foodpanda/ Delivery Hero APAC  
Internet  
Used the software for: 2+ years

### "Helpful and robust identity management software "

November 25, 2022

5.0

The platform's interaction with Microsoft Active Directory is one of its better features, in my opinion. Since practically everything in our organization currently uses AD, Okta seamlessly connects and assists us in managing granular user identities. We can automate a lot of the onboarding and off boarding processes thanks to this, which saves time.

Pros

offers a straightforward, easy-to-use, yet effective SSO protection cover for all business or work related logins. With okta verification, no trespassers or unauthorized individuals can log in or access my workspace or data. It increased security and verification by one level. I enjoy how easily I can access all of my application in one location. I also find that to be ok. I have security and privacy thanks to Okta.

Cons

It doesn't work well mobile devices; I'm having some trouble using the lifecycle Management platform on my phone; maybe, this problem will be fixed soon. If it gave slightly easier configurations and substantially more customization choices, the user interface would be greatly enhanced.

Review Source

VR

Verified Reviewer  
Talent Acquisition Partner  
Computer Software  
Used the software for: 2+ years

### "Useful but so frustrating"

September 26, 2022

3.0

It's been a frustrating journey to say the least. I've heard that it's better to use if you implement it at the very beginning, but can be frustrating if you switch over to it later. My experience has been the latter, so if you're interested in it, just be aware of that.

Pros

It's nice that all my passwords are managed by one software. And the app is somewhat useful as well.

Cons

I'll consistently get locked out of the software, and since everything is tied to it, all my other software as well. This has caused me to lose tons of time during work hours that I can't get back.

Review Source

AO

Andrew O.  
IT Manager  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Okta leads the way in SSO and controlled access"

December 19, 2022

4.0

leads the way in SSO and controlled access Allowing users a hybrid experience for work which is safe and secure

Pros

Once setup, administration is easy and user management is simpleCompany portal is a great feature to manage user accessMFA and SSO does what it meant to do very well

Cons

The product does take some initial setting upThe product has many features that can seem very confusing and the price goes up with each of the features you need significantly for each user

Alternatives considered

[Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

Review Source

Mo F.  
DevOps Engineer  
Financial Services  
Used the software for: 2+ years

### "A great add-on to application development"

February 12, 2022

5.0

Pros

The best feature was the Sign-in widget which was used as all the application's sign-in page and served by an AWS Lambda function without issues. The registration (onboarding) flow was easy for users to follow. Integrations to in house developed application + AD was easy to implement. Reporting to see which users were internal vs external made it easy for us to implement different password policies. We were also able to integrate with other clients that were already using Okta for SSO.

Cons

In my opinion the API rate limiting tiers are expensive to operate at scale.

Alternatives considered

[Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)[SecureAuth Workforce IAM](https://www.capterra.com/p/155861/SecureAuth-IdP/)

Reason for choosing Okta

Development and customization were better.

Review Source

Lisa H.  
Senior QTC Engineer  
Pharmaceuticals  
Used the software for: 2+ years

### "A user friendly way to seamlessly move through work!"

March 5, 2024

5.0

Pros

I love having all of my applications saved in one location so I can easily launch my applications without having to re-enter my log in credentials. I love that saves my passwords for me and will update the saved password as needed.

Cons

There are times my saves applications that I don't need or what to be saved. However, they are easily removed.

Review Source

DJD

David Jonathan D.  
CSR  
Telecommunications  
Used the software for: 6-12 months

### "My Okta Review as a daily user"

January 13, 2024

5.0

Good, using it for work where we can access multiple apps

Pros

Can use multiple application for , has good security

Cons

the required changing of password every 3 months

Review Source

VR

Verified Reviewer  
Project Manager  
Computer Software  
Used the software for: 2+ years

### "OKTA-for Everything"

November 3, 2022

4.0

Product support is good. 4 out of 5.Ease of Use.API are readily available to integrate with other application.Maintaince is easy.

Pros

Ease to use and the API are readily available. The SSO part is so nice and you can use for multiple devices. one more feature that i like is Enable passwordless authentication into anything. admin work is simple here.

Cons

as of now we are using this software for good. not sure any problem we are facing with the same. Most of the time we are getting support from the team faster and the problem resolution/ turnaround time is good.

Alternatives considered

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[LastPass](https://www.capterra.com/p/151988/LastPass/)

Reason for choosing Okta

ease of support and product review and stability.

Review Source

SB

Santosh B.  
Software Engineer  
Automotive  
Used the software for: 2+ years

### "Excellent Authentication Tool - Okta"

July 7, 2022

5.0

\- The overall experience with is excellent as it is used on every day cadence by all the users in the company for various reasons.

Pros

\- is the most efficient and critical application that we use every day and every moment for single-sign-on authentication, password management - Okta is integrated with Salesforce and all applications to perform some business automations accordingly without having the user to login multiple times into multiple applications - Okta has a very good features OOB which are used by enterprise customers at a wider range

Cons

\- The pricing for can be more affordable when compared to other alternate solutions in the market - The UI can be more customized and add more OOB features to integrate and build custom APIs - The support can be more responsive on critical issues at all times

Alternatives considered

[OneLogin](https://www.capterra.com/p/114110/OneLogin/)

Reason for choosing Okta

\- The pricing was better when compared to other alternative products in the market - The customizations available in are more wider than other products

Review Source

Shari G.  
Management Consultant Lead  
Consumer Services  
Used the software for: 1-2 years

### "One Of If Not The Best Authenticator and Sign On Software"

May 9, 2022

5.0

Pros

My company incorporated into our daily workflow and everything has been a breeze since. No need to type in my password every time I'm logging in or worry about security breaches because Okta saves it all. It has a plug in which makes it even more accessible as you can log into another software without going through the hassle of getting to another page and signing in. It also only requires on log in session so you needn't constantly have to resign into it every time you need to get to another software. The phone's app UI is sleek and modern and receives the authentication requests very fast. You can also add your personal websites that use multifactor authentication to it.

Cons

No cons to be completely honest. And that's the reason why my company has incorporated it into a lot of things.

Switched from

[LastPass](https://www.capterra.com/p/151988/LastPass/)

was far more dependable and less of a nuisance with their alerts.

Review Source

AL

Alfazar L.  
Call center  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "The experience that i had in okta "

October 27, 2023

5.0

I don't have any problem using this and i will highly recommend this

Pros

All feature was very nice and awesome you can feel that this is perfect for you its very easy to understand

Cons

There is no missing because for me its easy to navigate and use also very detailed when it comes to information

Review Source

Gideon A.  
Information Security Analyst  
Banking  
Used the software for: 2+ years

### "Okta Review"

June 1, 2023

4.0

Pros

Single Sign-On (SSO): offers a robust SSO solution that allows users to access multiple applications with just one set of credentials. This eliminates the need for users to remember and manage multiple passwords, enhancing convenience and productivity while improving security.

Cons

User experience limitations: While provides a user-friendly interface, some users may find the user experience less intuitive or visually appealing compared to other identity and access management solutions. The customization options for the end-user interface may be limited, potentially impacting branding or user adoption in specific scenarios.

Review Source

Kedar Mendhurwar C.  
Sr. IT Security Architect  
Telecommunications  
Used the software for: 2+ years

### "Okta SSO"

November 5, 2020

5.0

If cost is not an issue, this is should be the tool to go to. This is one of the best IAM tools present out there.

Pros

The deployment and app integration with is fairly simple. The tool is very admin friendly and user friendly. It's due to it's ease of use and wide variety of features that it offers, it is one of the best IAM tools and regarded as one of the best SSO solutions out there. The SSO integration is very simple and straightforward with most of the apps and most of the vendors that support SSO integration with Okta. The option to have an independent directory as well as an option to integrate with your existing directory works quite well. Other features such as life cycle management, Directory service and threat management make it a complete package. If cost is not an issue, this is should be the tool to go to. The documentation is very clear and the supoort is very responsive. The deployment takes less than 3 months.

Cons

The only downside is the cost which is much higher as compared to its competitors

Alternatives considered

[OneLogin](https://www.capterra.com/p/114110/OneLogin/)[Auth0](https://www.capterra.com/p/154900/Auth0/)

Reason for choosing Okta

Because of its wide range of compatibility and ease of use.

Review Source

VR

Verified Reviewer  
Sr. Software Engineer  
Automotive  
Used the software for: 2+ years

### "Okta simplifies access management for all your provisioning needs"

July 22, 2023

4.0

Very positive. There have been few issues where I needed to reach out to support teams and even fewer issues that were undocumented.

Pros

is so easy to use with our Office 360 suite and dashboard apps (Splunk, New Relic, PagerDuty). We have internal teams that use it for SSO auth across our application ecosystems, and we use both the web and mobile apps for day-to-day access. I use multi-factor authentication and the setup is simple.

Cons

There are occasional redirect bugs and session logouts, but it's not that much of a hassle

Review Source

LS

Lora S.  
Civil Structural Engineer  
Architecture & Planning  
Used the software for: 2+ years

### "The best application to secure and protect logins for all our applications"

December 21, 2022

5.0

has helped us with simple steps to secure the required logins for our applications, thus ensuring that our applications and data are avoided from being infiltrated.

Pros

It is really great to have the system, as the user only needs to log in once to be able to access all his applications from one place, which I find very effective, especially when they do not use many applications to complete their tasks. I really appreciate how Okta allows me to customize the tabs, so that I can quickly and easily get into the application I need. I really appreciate the notifications that Okta issues when logging in, where you must enter the code to complete the login process, as this process makes me feel safe.

Cons

I do not think there are negatives to discuss, as is low cost and easy to set up and use, and the notification system is distinctive, and also the layers of protection that it provides to users are strong and reliable.

Review Source

Yevheniya S.  
QA Lead  
Computer Software  
Used the software for: 2+ years

### "I am amused with the SSO feature and how it saves my time"

April 28, 2023

5.0

I recommend using this excellent security tool as it has a lot of integrations for 2FA and provides my company with a wide range of configurations that could be customized on the unit/division level.

Pros

The most important feature for me as a user is a single sign-on option. I should pass the auth flow dozens of times on a daily basis to various services and platforms configured on my projects.In addition to this, from the security perspective, the login and the password are not saved on my work PC, so if I had to use the standard auth flow with credentials filling, it will be very painful to repeat it so many times daily.The SSO helps me to pass the authentication just using my phone, it is very handy!I can verify my identity by clicking the button on my smart watches, or I am able to confirm the 2FA with my cell number usage.

Cons

The token expiration time can be variative from time to time.

Review Source

Kaitlyn D.  
Coffee Processing Intern  
Food & Beverages  
Used the software for: 1-2 years

### "Useful, but sometimes difficult to access"

May 19, 2022

4.0

helps protect my information and keep my passwords protected.

Pros

I love how protected my information and accounts are. I feel extra safe with 's multiple authentication sign-ons.

Cons

Sometimes, I can't even access my own account because the multiple authentication sign-ons claim its not actually me should I accidentally mistype my password since I don't login that often. It can just be frustrating having to wait to try again.

Switched from

[Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)

Different job uses different softwares.

Review Source

AM

Akmal M.  
IT Support Technician  
Financial Services  
Used the software for: 1-2 years

### "Okta - Your Company best choice/solution for secure SSO and App integration."

January 18, 2024

5.0

Overall experience is good, almost to none downtime with . Would recommend it for any sized companies.

Pros

Awesome solution for a secure SSO and app integration for all of our apps.

Cons

So far, none about . Okta maybe just need to improve a bit on the customer service SLA's.

Review Source

SB

Sanchit B.  
Software Engineer  
Computer Software  
Used the software for: 2+ years

### "Enterprise grade and a pleasure to use!"

November 4, 2022

5.0

Much better than competitors and cost effective to boot, we'll be sticking with along with their several other happy customers

Pros

\- Extremely secure- Support for multiple MFA methods- Verify takes away the pain of entering codes and lets you allow sign ins with the push of a button- Extremely rich API support- Cost efficient- Takes away the need to remember passwords for individual applications- Excellent customer support

Cons

\- UI feels a little dated, even after the recent refresh. Still intuitive, just not that pleasing to look at- Creating a scoped API key requires logging out and logging back in with reduced permissions

Alternatives considered

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[OneLogin](https://www.capterra.com/p/114110/OneLogin/)

Reason for choosing Okta

Simplicity and ease of use, cost

Review Source

Anthony A.  
Software Engineer  
Semiconductors  
Used the software for: 1-2 years

### "Offers multiple, customizable access management options"

August 20, 2022

5.0

This is an easy to use platform that integrates easily with other applications, is well supported and provides a secure authentication process with the ability to create our own policies.

Pros

Features a customizable and easy-to-use dashboard that facilitates user login. Enables effective role management and optimizes the management of the entire user identity lifecycle. It offers the advantage of having access to business resources centralized in a robust, customized security and access control system.

Cons

Although this platform offers reliability and ease of access and identity management. I would like its user interface to be a bit more modern and visually pleasing.

Review Source

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