# Page 6 | Okta Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Okta the right Multi-Factor Authentication solution for you? Explore 937 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/119653/Okta/reviews --- Okta 4.7 (937) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Page 6 - Reviews of Okta ## Showing most helpful reviews Showing 126-150 of 937 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CS Chethan S. IT Financial Services Used the software for: 1-2 years ### "Reliable Identity Management with a Learning Curve" August 9, 2024 4.0 ’s intuitive design makes it easy to manage identities and access across the organization. Whether you’re dealing with SSO or MFA, the platform is straightforward for both admins and users. Pros has a user-friendly interface, making it easy for both administrators and end-users to navigate and manage identitie Cons Although has strong support, some users have reported slower response times or varying levels of support quality depending on the issue or support plan. Review Source FM Fabrizio M. Technical Support Engineer Information Technology and Services Used the software for: 1-2 years ### "Excellent IDP, long list of integrations and compatibility." August 7, 2024 5.0 Very solid IDP, friendly towards other platforms and is capable of using the most advanced security features out there. Pros Seamless integration with a wide variety of services, easy to install and setup in mobile devices. Cons Setting up SCIM may be difficult for beginners, but it just takes a little effort and time, the tool is worth it Review Source CC Chethan C. IT Financial Services Used the software for: I used a free trial ### "Comprehensive and Secure Identity Management with Okta" August 17, 2024 4.0 My experience with has been generally positive. The platform's strong security features, including multi-factor authentication and Single Sign-On, have greatly streamlined our identity management processes. Pros ’s platform is intuitive and easy to navigate, making it simple for both administrators and end-users to manage access. Cons can be expensive, especially for smaller organizations or those with a large number of users, making it less accessible for some businesses. Review Source MM Manish M. Senior IT Engineer Computer Software Used the software for: 2+ years ### "Intutive Identity provider" June 22, 2024 5.0 I have been using it for past few year and have been growing my skillsets as I go! It is very agile tool if your company is focused on automation and management of various software. Pros It is a multi-tasking tool that can be used for variety if things such as dynamic grouping, SCIM provisioning, SAML, user on/off boarding etc. The most powerful tool within is its workflows. Cons Pricing, its an expensive product and you rarely get any discounts. Alternatives considered [BetterCloud](https://www.capterra.com/p/139333/BetterCloud/)[Workato](https://www.capterra.com/p/148729/Workato/) Reason for choosing Okta Its ability to do the things better than any other product out in the market. We did a POC and we were extremely satisfied with the way works Review Source MJ Misty J. Senior Credentialing Coordinator Health, Wellness and Fitness Used the software for: 1-2 years ### "Okta Review" July 1, 2024 4.0 My overall experience with is that it has great portential but still has some bugs to work through. Pros I like its ability to store all of the links, usernames, and passwords so that I don't have to store them anywhere unsafe Cons I don't like that I am not able to add my own tiles to the dashboard but that may be the internal permissions set up by my employer. Review Source RC Rachel C. Customer Support Lead Real Estate Used the software for: 2+ years ### "Secure Tool Management Platform" June 20, 2024 5.0 Overall, it is a great tool that I have used in more than one company and can understand why it's used in a lot of tech companies. I would recommend this tool. Pros I love how easy is to use. Once you login, all the apps that you have access to are just a simple click away. It feels like an added level of security as I've tried to access some apps listed in Okta by just using the site's password and username, but was redirected to sign in through Okta instead. Cons Only real challenge is how often we are prompted to change our password. It can take some creativity to come up with new and unused passwords every couple months. (Although I fully understand and respect the frequent password changes as that is part of good security practices.) Review Source LW Loren W. Group IT Project Manager Retail Used the software for: Less than 6 months ### "Easy to implement" July 18, 2024 5.0 Fantastic, would recommend, the personnel made the process easy Pros The solution was easy to implement and the personnel were friendly Cons It took time to get all the working parties together at times Review Source MS Matt S. Senior IT Manager Computer Software Used the software for: 2+ years ### "Okta Review" November 27, 2023 5.0 Overall we have had very positive experiences with . Pros is incredibly versatile and checks all the boxes for our Identity and Access management, security and compliance needs. Product updates are frequent and there are so many different ways you can streamline onboarding, offboarding and general management. Cons Some of the reporting capabilities and logging were behind but they are catching up on this now. Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) We were using Google Workspace as our iDP but moved to for more functionality. Review Source LA Lani A. Team Leader Telecommunications Used the software for: 2+ years ### "Okta user as a team leader" March 10, 2024 5.0 Good but the security of it is better. Thank you for this. Pros It is very much secure and has a lot of feature Cons The authentication. sometimes the code is not being sent to the users which is very time consuming Review Source NK Nick K. CEO Information Technology and Services Used the software for: 2+ years ### "Best in class SSO solution, end to end solution to access." August 14, 2023 5.0 I have build end to end access control solutions in several times. It is best in class today. Pros has the most integration support, and a strong engine for building a closed loop access control story. From device trust to MFA login, from HRIS provisoning to app provisoning. It lets you build a complete access control story for your users/customers. Cons Customer support when things go wrong with integrations. Plenty of finger pointing without much effort to dig in. Switched from [OneLogin](https://www.capterra.com/p/114110/OneLogin/) Better data security and more integrations at the time. Review Source KK Kyle K. IT Security Specialist Financial Services Used the software for: 2+ years ### "Okta Review" June 6, 2023 5.0 Pros Single Sign-On, MFA support, ability to control access to applications that are integrated with . Also their wide array of integrations with other software. Cons It would be nice if they beefed up their password management features to rival vendors like CyberArk and Delinea. Review Source IB Ian B. NOC Manager Information Technology and Services Used the software for: 2+ years ### "Easily Manage Your Users Authentication With Okta" June 16, 2023 4.0 We really like using and have had great feedback from our clients. The authentication features allow us to protect our network and access to programs. Users have been able to easily adapt to single sign on. Pros Its easy for non-tech employees to setup and start using to access company sites. The administrator console allows our engineers to manage users settings and access. They have a great portal and the support and sales team have been great to work with. Cons has had times where it is down and users are not able to sign in. This has affected us during business hours and have a bit of an annoyance. Alternatives considered [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/) Reason for choosing Okta The cost analysis we did was a better fit for us to go with over Duo. We also are more familiar using it as a team. Review Source Han A. SDR Computer Software Used the software for: 6-12 months ### "Safe, Organized and Extensive" June 2, 2021 5.0 Excellent, you might end up needing a small team to manage all the permissions and access especially with compatible software but overall it's quite useful, and when and if the time comes where you need to lock someone out it makes it very simple. Pros Love this software it covers a lot of ground usually use it to manage my employee's access. Since you set up agreements and policies it's easy to then allow certain permissions and deny them if ever there be the need. Implementing it takes time I'll be honest be once all that is done when scaling a company it's a must-have tool. Cons I dislike the slow implementation, the additional information input, and the several access keys needed to even set up a process. One wrong letter here and there and you can lose an entire workday solving a small team's problem. Access and platform could be more user-friendly but overall it's great software and it's affordable/safe. Review Source SA Sahar A. Finance Officer Non-Profit Organization Management Used the software for: 2+ years ### "My Review about Okta " August 12, 2023 5.0 helps my organization to improve its security and meet our compliance requirements Pros I like most about , that its easy to use and it combines more than application with one password. And I like its multi-factor authentication feature which gives the applications I used more security and make sure no one can log in to my users. Cons I use at my job, I think its expensive if someone want to use it personally to secure their data. Review Source JPH Jean Pierre H. IT Operations Manager Computer Games Used the software for: 2+ years ### "Okta, the one provider that delivers" May 13, 2023 5.0 10/10 .I've worked at SMB, Large Enterprise and startups. I ALWAYS get if the org can afford it. There is really no "competition" that comes close to delivering a product as polished and easy to use as Okta. Pros does what Okta says it does, and delivers. Okta doesn't try to be like other competitors (if you can call them that in the space) and does IAM, SSO and Security. It doesn't do 15 things poorly, it does what it does better than anyone else on the market. Okta's support is also insanely good. I've had Okta support trouble shoot an application issue and figure it out before the actual application support even scheduled a call with me. If you want fast a great support, then you really need Okta. Cons For smaller organizations the price is higher than others that "offer more". I say offer more, because in reality you get subpar products bundled together that all "kind of" work. Really if your org can afford it, you'll have a top notch product with that is bar none. Alternatives considered [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[Rippling](https://www.capterra.com/p/172127/Rippling/) Reason for choosing Okta does SSO and IAM way better than Rippling or JumpCloud. Plain and simple its comparing a butter knife to a scalpel. Maybe you can only afford the butter knife, but really you want the scalpel 99% of the time. Review Source VR Verified Reviewer Senior Automation Engineer Computer Software Used the software for: 6-12 months ### "A very powerful Access Management Tool" February 26, 2023 4.0 I am very much satisfied with , it does what it should be very neatly , it is very much easy to use. Pros Single sign on is the most interested thing in this as a user , because of this we don't need to create password for different software and tools . very easy login . Cons I didn't find anything wrong with this tool. Review Source Mohamed E. Compliance Officer Consumer Services Used the software for: 2+ years ### "Best integrated interface and basket for apps " April 28, 2022 5.0 Overall can be considered one of the best apps for integrating the company software beside the pricing for OKTA and the customer support are highly standard Pros The best thing in that it allows to add all our apps and software in one interface with ease of access and login beside the high security of the Password management and mail verification , I can reach any app from OKTA interface easily Cons The tabs and buttons for accessing the apps need to be modified for new modern designs, however all the features are working perfectly ! Review Source Andy T. Technical Support Engineer Publishing Used the software for: 6-12 months ### "Okta is great for SSO, lifecycle management and more" December 6, 2022 5.0 has been a great SSO and MFA provider for all of our users. The adoption rate for our users was very high compared to other projects we've implemented. The dashboard is easy to use. The number of applications that are pre-built and available for use with SAML is impressive. The instructions for setting up the majority of new apps with SAML are amazing. And the ability to provision users to new apps from one place is a game changer. Pros It was nice to be able to give our users a single dashboard, with a single username and password, and a single method of authentication to give them access to all of our apps. It's also a single place to provision users for multiple applications. Cons The lifecycle management features and provisioning are really robust, but sometimes they can be challenging to set up. Occasionally there are features in automating these processes that seem logical but aren't available. Review Source QL Quang L. Senior Program Manager Defense & Space Used the software for: 2+ years ### "Okta for remote work" August 24, 2021 5.0 Experience has been very positive. I access most of the Apps in from home. For those Apps that I cannot access, I'll just wait until I come back to the office to use them, or bring my work laptop home. Okta has made working remotely more convenient. Pros Lets you access Apps without directly using VPN. This is useful for working remotely since you can use your personal computer to access the Apps instead of bringing your work computer home to access the Apps. All you need is username and password, and second authentication (if set up) to log into to access your Apps. Cons There are still certain Apps that need direct VPN in order to access remotely. For these Apps, you still need to bring home your work computer to connect directly to VPN to access them. If this limitation can be overcome, then would be fantastic for remote work; you no longer need to bring your work computer home. Review Source VR Verified Reviewer Senior Engineer Information Technology and Services Used the software for: 2+ years ### "Nice app to use for single Sign on perspective" February 9, 2024 5.0 Pros It is praised for its robust identity and access management solutions, streamlined user authentication, and comprehensive security features, making it a preferred choice for many organizations. Cons The complexity of 's interface and the learning curve associated with its implementation Switched from [Cisco AnyConnect](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/) Interface was very bad.Several times i faced problem while connecting. Review Source RC Ryan C. Head of IT Hospital & Health Care Used the software for: 2+ years ### "Okta improves your security posture and makes authentication to your tools near frictionless" October 25, 2022 5.0 They have continued to build a product that enables IT teams to manage employee identity. When we first deployed workflows, we knew that their product and engineering teams consulted with Corporate IT teams to build Workflows. So far, I have not seen them slowdown on innovation and iterating on their product(s) which is good for a customer like me. Pros \- Ease of use even for junior IT admins- Ease of deployment- Workflows extends your ability to automate user provisioning outside of regular SCIM options- Identity governance (IGA) is a game change in the IGA space especially if you're an existing Okta user. Workflows that can be built in Slack/Teams makes it much easier for your IT and Security teams- Setting up a new application that's part of their catalog takes minutes Cons Nothing of significance as they continue to innovate and release new features. Review Source AW Andualem W. Researcher Biotechnology Used the software for: 2+ years ### "Streamlining User Management" March 12, 2023 5.0 As a user of software, I can say that it has been a great tool for streamlining user management within our organization. Pros 1.Easy to use: 's interface is user-friendly and intuitive, making it easy to navigate and manage user accounts.2.Single sign-on: With Okta, users only need to remember one set of login credentials for multiple applications, which saves time and reduces the risk of security breaches.3.Customizable: Okta can be customized to fit the unique needs of your organization, including branding and access policies.4.Integrations: Okta integrates with many popular business applications, including Microsoft Office 365, Salesforce, and more. Cons 1.Price: can be expensive for small businesses or organizations with limited budgets.2.Support: While Okta's support team is generally responsive, some users have reported long wait times for support tickets. Switched from [OAuth Platform](https://www.capterra.com/p/211710/OAuth-Platform/) I've decided to switch to for my IAM needs. With Okta, I can manage my user identities and access in a centralized way, improving my overall user experience and providing a higher level of security. Additionally, I'll be able to enable single sign-on (SSO) functionality across different applications, making it easier and more efficient to access the tools and resources I need. Overall, I believe that Okta will provide a more robust and scalable solution for my IAM needs compared to using OAuth on its own. Review Source MSB Mahipal Singh B. Senior Software Engineer Information Technology and Services Used the software for: 2+ years ### "Okta Review" August 17, 2022 5.0 My overall experience with is too good. It helps my organisation to provide the access of any new software or platform to their employees easily and users can login that platform from Okta. Pros Single Sign On is the best feature which i liked most about this software. It helps organisation to provide the access of a particular platform to their employees and they can login from this platform without asking new credentials to login. It also helps user to not remember different credentials for different platform for login. Cons As of now, I don't have anything which I don't like about this software. Review Source DC David C. Internal Audit Banking Used the software for: 1-2 years ### "User Friendly" March 17, 2022 5.0 makes work easier. I will admit that I was skeptical when IT announced the use of a new software, but I am pleasantly surprised and a little impressed by the ease of use and the usefulness of the product. Pros The product is seamless with your processes. I log in to once in the morning and I can move from software to software or website without stopping to remember a password, or waste time resetting a forgotten password. I forget how manual those processes are until I have to wait for a co-worker to log in to a software. I have converted my team and they have started asking me more questions about other things because I am so "expert" in OKTA. I love it. Cons Right after implementation I had to wait for IT to add some "tiles" for the software I wanted to use. Not long after though I realized I could add the URL and the password to the favorites and use the web version of the software while waiting for IT. (There isn't much that I don't like about the software.) Review Source David R. Senior Engineering Manager - Pricing Services OPAS Internet Used the software for: 2+ years ### "Single sign-on done right" July 29, 2019 5.0 We were trying to solve a ubiquitous problem - how to use cloud/saas services within an enterprise and keep control of the authentication to them all. gives us a centralized place to manage those passwords, automates the integration of Active Directory authorization and authentication, and it also helps employees discover what services are available to us. Pros Have you ever heard someone with this "great" idea? "I'm going to make a webpage that has all your links. When you click them, it'll authenticate for you". It sounds great, but in reality it's extremely hard to do. Securely storing passwords, integration with enterprise systems, centralized management of the lists of links, etc. And, if you do one thing wrong, you can compromise the security of literally millions of logins. seems to have conquered the problem. It's central management is wonderful. New employees login for the first time and immediately have dozens of applications available to them. New applications are all managed through our Active Directory groups. It has a great chrome extension that gives you access to your links from your toolbar. The smartphone app, Okta Verify, is fast and works well. Cons At work, I use 3 servers within . One for our "corporate" servers, one for "production" and one for our parent company. The chrome extension only shows the links from the most recently accessed. So, I end up having to use the web pages, even with the extension. Also, having multiple Okta servers doesn't work well with LastPass and other password managers. They see all my servers as the same host. But, I have different passwords. So, I basically just turn off password management for Okta. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.