# Page 5 | Okta Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Okta the right Multi-Factor Authentication solution for you? Explore 929 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/119653/Okta/reviews

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Okta

4.7 (929)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 5 - Reviews of Okta

## Showing most helpful reviews

Showing 101-125 of 929 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VL

Vinicius L.  
Software Engineer  
Computer Software  
Used the software for: 2+ years

### "Okta impresses by so many Integrations"

February 20, 2025

4.0

Okta was requested by one of my client to access their services, such as online office

Pros

Okta offers so many integrations and they work relatively smoothly.

Cons

It presentes issues a lot of times I tried to do the single-sign on through its UI.

Review Source

MP

Mateja P.  
Talent Acquisition Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Great product and a super friendly team."

August 28, 2024

5.0

I find Okta efficient, beneficial and easy to use while feeling confident that my information is secure.

Pros

Most important, Okta blends perfectly well with existing solutions bringing the best technology on the table. A platform that meets all our requirements exploring customer and workforce identity cloud.

Cons

Unfortunately, there are complaints that the software sends an error message even when you've entered the correct password.

Review Source

DT

Dharmarajan T.  
Digital marketing  
Information Technology and Services  
Used the software for: 6-12 months

### "Okta: A Powerful and Secure IAM Solution"

January 6, 2025

5.0

Okta excels at unifying access across multiple applications with features like Single Sign-On (SSO) and Multi-Factor Authentication (MFA), enhancing both security and user convenience.

Pros

User-Friendly Interface: The admin and user dashboards are intuitive, simplifying configuration and day-to-day operations.

Cons

Okta can be expensive, especially for small to mid-sized businesses or organizations.

Review Source

AS

Agam S.  
Key Account Manager  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Comprehensive Review of M-files"

August 22, 2024

5.0

Pros

I value Okta's capacity to improve security and simplify user access management. By doing away with the need for multiple logins the platforms single sign-on feature greatly enhances user experience and productivity. Also Sensitive data is protected and peace of mind is offered by Okta's sophisticated security features, which include adaptive authentication and multi-factor authentication . Because of the platforms integration features, I effortlessly control user access across multiple apps and makes sure that everyone on my team has the right permissions to do their jobs well.

Cons

Complexity of managing and configuring the platforms especially for large organizations with intricate identity and access requirements.

Review Source

NA

Nora A.  
Chief Legal Officer  
Information Technology and Services  
Used the software for: 1-2 years

### "Effective Identity Control and Compliance with Robust Security"

September 13, 2024

5.0

Okta has surely upgraded our identity management by a notch with their product, which integrates well and really provides proactive customer support. Despite initial setup challenges, it proves to be the winner for legal professionals who seek success in both security and compliance. It does instill confidence that one's data is secure and allows our team to be productive and compliant.

Pros

I really like the granular control over user permissions that Okta gives us; it makes all the difference for data security and compliance. Integration with our legal technology stack has really minimized workflows and audits. Advanced multi-factor authentication and single sign-on capabilities lock up the platform securely and in user-friendly ways. More impressive, Okta easily flexes towards compliance of ever-changing regulations and management of diverse application access.

Cons

More support during the onboarding phase would be helpful.

Review Source

cS

chethsn S.  
IT  
Financial Services  
Used the software for: 1-2 years

### "Streamlined and Secure, but with a Learning Curve"

August 30, 2024

5.0

Overall, my experience with Okta has been positive, particularly in how it streamlines identity and access management across the organization. The platform's user-friendly interface makes it easy to manage users, and the integration capabilities with various applications simplify the process of connecting different systems. The security features, especially multi-factor authentication (MFA), provide peace of mind, knowing that access to sensitive data is well-protected.

Pros

Okta supports a wide range of integrations with various applications and services, simplifying the process of connecting different systems within an organization.

Cons

Okta can be expensive, especially for smaller organizations or those with a large number of users. The pricing model can be a barrier for some businesses.

Review Source

PGD

Pablo Gutierrez D.  
Director  
Financial Services  
Used the software for: 2+ years

### "Clever ideas and captivating results,Okta is a must- to -have software."

August 18, 2024

5.0

Their customer service is top notch. A five star experience just as we expected.

Pros

Okta's ease of use and it's comprehensive features makes it our number one choice. Very flexible and automates workflows. Okta has been of great help to us due to it's ease of intergrations with MDM platforms for assessing devices. No other identify management tool that matches it's flexibility,go for it.

Cons

Okta does it's best and it's prices are affordable.

Review Source

LM

Latoria M.  
Singer Songwriter and Author  
Entertainment  
Used the software for: 6-12 months

### "Great Third Party Resource for Financial Transactions"

March 12, 2025

5.0

I have used it as a third party program for many financial transactions and it has kept my information safe from breeches.

Pros

I liked the anonymity that okta offers in regards to sensitive personal information between financial accounts.

Cons

I dont like that it can be difficult to connect certain types of accounts at times.

Review Source

GR

Gibran R.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Elevate your brand into new height of classiness by using Okta."

August 14, 2024

5.0

With Okta I can connect to an existing relational database. I have been fond of Okta, I will choose it over and over again.

Pros

Has very incredible features and it's ease of use is on another level. It provides strong authentication and authorization and provides the highest level of security. A very reliable and trustworthy software when it comes to delivering secure products. This is an interesting software that you ought to try.

Cons

Unfortunately no cons for Okta, it amazing.

Review Source

PM

Pape M.  
IT Assistant  
Mental Health Care  
Used the software for: 1-2 years

### "Robust application to manage identity and login details"

August 18, 2024

4.0

Excellent identity management platform to protect and store all my login details securely.

Pros

Authentication and SSO module helped me to quickly access to account for different website and application. Securing username and password on their cloud storage ensure my identity is protected from identity theft and phishing attack since the software will also verify website validity before letting me to login.

Cons

I used to have access problem to my account and the system keep rejecting my authentication. All is fine after customer support agent helps me with the issues and I never happen again after that.

Review Source

MM

Meghna M.  
Content Specialist  
Information Technology and Services  
Used the software for: I used a free trial

### "Seamless, Secure, and Scalable"

January 6, 2025

4.0

My overall experience with Okta has been excellent. It is a comprehensive platform that offers innovative features and prioritizes data security and privacy. The tool makes everything easily accessible and manageable.

Pros

The platform comes with strong integration capabilities and an intuitive user interface

Cons

The tool has a steep learning curve and high in cost.

Review Source

ME

Maria E.  
Product Systems Assistant  
Law Practice  
Used the software for: 1-2 years

### "Identity and password management by Okta is excellent"

August 16, 2024

5.0

My experience with Okta has been quite good and has saves my time resetting password that I forget.

Pros

Okta make it easy for me to expediting login process to my various account. I only need one primary login details and from it, it will store and remember all other username and password for each software that I have. I like it because I will not have to remember manually all my account login details anymore.

Cons

The process to add each login details from different website and software is lengthy and boring.

Review Source

LM

Loïc M.  
President  
Renewables & Environment  
Used the software for: 6-12 months

### "Great value for the money."

August 19, 2024

5.0

IAM system of its kind. We can quickly and accurately verify a person's identity.

Pros

Best platform employees to access their organization's resources like apps, files and data.

Cons

User-friendly, cost effective and secure software. This makes it perfect for us.

Review Source

RB

RICK B.  
GENERAL MANAGER  
Automotive  
Used the software for: 2+ years

### "Effortless sign on"

August 27, 2024

5.0

Pros

Able to Sign on effortlessly using Okta and its trustworthy sign on portal.

Cons

None of the times has it failed in signing me on

Review Source

CC

Celine C.  
Global Mobility Associate  
Management Consulting  
Used the software for: 2+ years

### "Safe and comfortable "

August 26, 2024

5.0

Pros

It is incredibly safe and comfortable to use my passwords with Okta whenever needed.

Cons

Nope I do not forecast problems while using Okta.

Review Source

CS

Chethan S.  
IT  
Financial Services  
Used the software for: 1-2 years

### "Reliable Identity Management with a Learning Curve"

August 9, 2024

4.0

Okta’s intuitive design makes it easy to manage identities and access across the organization. Whether you’re dealing with SSO or MFA, the platform is straightforward for both admins and users.

Pros

Okta has a user-friendly interface, making it easy for both administrators and end-users to navigate and manage identitie

Cons

Although Okta has strong support, some users have reported slower response times or varying levels of support quality depending on the issue or support plan.

Review Source

DD

Don D.  
Naples Property Investor  
Real Estate  
Used the software for: 1-2 years

### "Effective credential management "

August 30, 2024

5.0

Pros

I like Okta for its effective credential sign in system which is fool proof. I also like the frequest patch updates.

Cons

The customer service needs to resolve tickets at the earliest.

Review Source

DS

Domenico S.  
IT assistant  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Single sign-on accelerate my login process"

August 12, 2024

5.0

It make my work easy and I can quickly access to my work account.

Pros

Enhance security and protection for my access and profile in workplace. I can access my work software from my personal device without worrying about cyber attack or identity theft as my information is protected by Okta.

Cons

It takes time to setup every login information that I have into one single sign-on.

Review Source

FM

Fabrizio M.  
Technical Support Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Excellent IDP, long list of integrations and compatibility."

August 7, 2024

5.0

Very solid IDP, friendly towards other platforms and is capable of using the most advanced security features out there.

Pros

Seamless integration with a wide variety of services, easy to install and setup in mobile devices.

Cons

Setting up SCIM may be difficult for beginners, but it just takes a little effort and time, the tool is worth it

Review Source

MM

Manish M.  
Senior IT Engineer  
Computer Software  
Used the software for: 2+ years

### "Intutive Identity provider"

June 22, 2024

5.0

I have been using it for past few year and have been growing my skillsets as I go! It is very agile tool if your company is focused on automation and management of various software.

Pros

It is a multi-tasking tool that can be used for variety if things such as dynamic grouping, SCIM provisioning, SAML, user on/off boarding etc. The most powerful tool within Okta is its workflows.

Cons

Pricing, its an expensive product and you rarely get any discounts.

Alternatives considered

[BetterCloud](https://www.capterra.com/p/139333/BetterCloud/)[Workato](https://www.capterra.com/p/148729/Workato/)

Reason for choosing Okta

Its ability to do the things better than any other product out in the market. We did a POC and we were extremely satisfied with the way Okta works

Review Source

RC

Rachel C.  
Customer Support Lead  
Real Estate  
Used the software for: 2+ years

### "Secure Tool Management Platform"

June 20, 2024

5.0

Overall, it is a great tool that I have used in more than one company and can understand why it's used in a lot of tech companies. I would recommend this tool.

Pros

I love how easy Okta is to use. Once you login, all the apps that you have access to are just a simple click away. It feels like an added level of security as I've tried to access some apps listed in Okta by just using the site's password and username, but was redirected to sign in through Okta instead.

Cons

Only real challenge is how often we are prompted to change our password. It can take some creativity to come up with new and unused passwords every couple months. (Although I fully understand and respect the frequent password changes as that is part of good security practices.)

Review Source

VR

Verified Reviewer  
Senior Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Nice app to use for single Sign on perspective"

February 9, 2024

5.0

Pros

It is praised for its robust identity and access management solutions, streamlined user authentication, and comprehensive security features, making it a preferred choice for many organizations.

Cons

The complexity of Okta's interface and the learning curve associated with its implementation

Switched from

[Cisco AnyConnect](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/)

Interface was very bad.Several times i faced problem while connecting.

Review Source

CC

Chethan C.  
IT  
Financial Services  
Used the software for: I used a free trial

### "Comprehensive and Secure Identity Management with Okta"

August 17, 2024

4.0

My experience with Okta has been generally positive. The platform's strong security features, including multi-factor authentication and Single Sign-On, have greatly streamlined our identity management processes.

Pros

Okta’s platform is intuitive and easy to navigate, making it simple for both administrators and end-users to manage access.

Cons

Okta can be expensive, especially for smaller organizations or those with a large number of users, making it less accessible for some businesses.

Review Source

MJ

Misty J.  
Senior Credentialing Coordinator  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Okta Review"

July 1, 2024

4.0

My overall experience with Okta is that it has great portential but still has some bugs to work through.

Pros

I like its ability to store all of the links, usernames, and passwords so that I don't have to store them anywhere unsafe

Cons

I don't like that I am not able to add my own tiles to the dashboard but that may be the internal permissions set up by my employer.

Review Source

LW

Loren W.  
Group IT Project Manager  
Retail  
Used the software for: Less than 6 months

### "Easy to implement"

July 18, 2024

5.0

Fantastic, would recommend, the personnel made the process easy

Pros

The solution was easy to implement and the personnel were friendly

Cons

It took time to get all the working parties together at times

Review Source

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