# Page 2 | Okta Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Okta the right Multi-Factor Authentication solution for you? Explore 937 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/119653/Okta/reviews --- Okta 4.7 (937) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Page 2 - Reviews of Okta ## Showing most helpful reviews Showing 26-50 of 937 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AB Altay B. Athlete Sports Used the software for: 1-2 years ### "Secure, Reliable Identity Management with a Learning Curve" December 23, 2025 5.0 Overall, my experience with has been positive, with strong security and convenience outweighing the initial complexity and cost. Pros What I liked most about is how reliable and user-friendly it is for identity and access management. Single sign-on works smoothly and saves a lot of time by allowing access to multiple applications with one secure login. The security features, especially multi-factor authentication and centralized user management, are strong and give confidence that accounts are well protected. Cons On the downside, can feel complex to configure at first, especially for advanced policies and custom workflows. Some administrative tasks require a learning curve, particularly for teams without prior identity management experience. Review Source Marco C. Pre Litigation Legal Assistant Legal Services Used the software for: 6-12 months ### "EXCELLENT EMPLOYEE MANAGEMENT APP" December 20, 2025 5.0 It's an easy-to-use application that allows you to manage the entry and exit of large groups of people. It offers various verification methods that add extra security to the login process. Its interoperability across devices makes its level of compatibility unparalleled. Pros The easy password management and two-factor authentication they offer are great security features. In addition, it can be used on different devices simply by logging out on one, which adds versatility. Cons Sometimes, when the application is open on two computers simultaneously, it experiences technical problems and freezes on one machine, instead of the session closing on the other. Review Source JE Jeffrey E. Software Developer Computer Software Used the software for: 2+ years ### "Okta keeps our logins predictable and our support queue much smaller" November 13, 2025 5.0 The single sign on capabilities of allow us to streamline identity management and hence I need to spend less time dealing with password resets and access related issues which translates into less support tickets (to an extent). Onboarding (and off-boarding) users is also faster. On the whole automation has reduced much of the 'human' error in our day to day identity related processes and increases stakeholder confidence in access motivations. Pros I’m using for my daily life with both sso and mfa and as well as any other related provisioning across our org. It is also the only system I utilize for new hires or separations. I also like the hr integrations with our major cloud softwares because I only have to manually enter new hire onboarding information one time and then its all automated for the rest of their new hire process which really saves my time helps to clean my interface. Cons Custom app integrations and oauth configurations took me longer than expected and the admin console performance was also slow and it felt buggy when it should be snappier. I also get the sense that most of g suite could operate outside of g suite no matter how many apps. Review Source DP Dohee P. Exhibition Coordinator Government Administration Used the software for: 2+ years ### "What’s Good About Okta" October 7, 2025 5.0 It only requires a single set of credentials to access all the applications securely with the help of which saves time. Pros is a robust Identity and Access Management program that allows us (teams) to securely access applications without leaking sensitive information. Cons It is more than four years now and I have not come across challenges while utilizing on my user-end. Review Source IU Ikpa U. Ambassador Broadcast Media Used the software for: 6-12 months ### "Okta is a leading identity management solution " December 22, 2025 5.0 is a leading identity management solution that excels at securing access, reducing password-related support issues, and centralizing user access policies. It’s particularly strong for organizations that: Pros I like because it’s a very unique site for an authentic verification it’s very easy to manage and get worked pass through the active help of customer support if when needed, Okta is known for strong security, the fact that it allows to sing in to multiple applications with one set of credentials,it’s giving a 100/100 to me and I will highly root go okta. Cons Being honest without a doubt is very much flexible to use and recommended,it’s quit expensive in cost but worth every penny of it when being purchased. Although integrations, and automation often requires experienced IT staff and can take time. Review Source KM Konjengbam M. Business Development Representative Financial Services Used the software for: I used a free trial ### "Security With Okta" September 27, 2025 4.0 though sometimes gets frustrating in urgent works, I feel that the platform keeps security the top priority in an organization. Pros I love for the security it provides for various platforms. It ensures that not just anybody can browse the critical applications. It ensures security by imposing liability. The way it takes care of data security is amazing. Despite the high security provided by this platform to safeguard the integrity of the applications used in the workplace, It makes it easy for the ones who is allowed access to those application with merely a finger print and the key word which is dynamic in nature. The platform can also easily handle authorization of staff to utilized the application and can also decide the level of authorization to be provided to the staff with this platform. Cons When the work is urgent, this multi factor authentication becomes a little frustrating. Wish that could be done without entering key or maybe just a face scan. When there are many applications utilized by the organization, the dashboard may feel confusing. I also wish that the price is a little lower. The administrator needs to learn a lot as how to handle this platform to be very efficient using this platform. Review Source Aniket G. Software Engineer Information Technology and Services Used the software for: 6-12 months ### "Best SSO and MFA Solution for Software Engineer" June 15, 2025 5.0 My overall experience with is very good. okta has made seamless process to login multiple tools or application in my day to day life. The Single sign on and MFA provides a good security layer across the organization. It ran smoothly without any major issues. Pros Best part in is seamless Single Sign-On (SSO) experience. As a software engineer where you use multiple tools and applications. Using Okta with Mfa it adds extra security layer of Security. Cons The initial setup or integration is bit complex for beginners specially when you're not familiar with Identity access management . Review Source RK Raul K. Group Director of Technology Non-Profit Organization Management Used the software for: 6-12 months ### "Industry leading single sign on platform!" November 13, 2025 5.0 Industry leading single sign on platform with integrated security features such as multi-factor authentication. The platform also allows centralised provisioning and the deprovisioning of applications which provides a return on investment my helping to ensure leave her licenses are removed in a timely manner. Pros A highly customisable, user interface rich single sign on platform which helps staff to manage all passwords and authentication methods to many SaaS applications through one secure pain of glass. Cons Although not always commercially the most commercially viable solution, it provides great value for money due to the security, the functionality and excellent user interface the platform provides. Alternatives considered [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[Auth0](https://www.capterra.com/p/154900/Auth0/) Reason for choosing Okta provided the best user experience and functionality from all the SSO platforms that we reviewed. Review Source VR Verified Reviewer behavior stabilition aid Mental Health Care Used the software for: 1-2 years ### "quality of okta is excelent" January 20, 2026 5.0 Mi experiencia general con ha sido buena y productiva para realizar mi trabajo con la seguridad de tener privacidad en todo momento. Pros This application is easy to use. It is convenient for maintaining the privacy of each client and staff member. Cons Al comenzar a configurar la aplicación para usarla es un poco confuso para mi ya que no soy expecta en tecnología Review Source GC Garnet C. Technician Defense & Space Used the software for: 1-2 years ### "You're secure and safe with OKTA" June 19, 2025 5.0 Pretty simple, all of our workstation software applications were 2FA protected with , and we had to use the app to unlock our workstations alongside our passwords. Great service, I fully recommend. Pros Probably the best 2FA authenticator app I've used. It was comprehensive and trustworthy. The company I worked for integrated it in over Google Authenticator shortly after I started. Cons Depending on your networks security privileges, if you need to update your contact information or any other data, it was an extensive process to regain access to your account. It's a short term pain for being to access your station, but theres confidence is the defence and security you will have with this product. Switched from [Google Authenticator](https://www.capterra.com/p/253108/Google-Authenticator/) Heavier duty authentication protection. G.R.C compliant Review Source VR Verified Reviewer Director Computer Software Used the software for: 2+ years ### "Thanks for preventing me having to put that 16 char password in 100X's per day!" October 27, 2025 4.0 I have used at multiple organizations and find it a solid option for users, even when they have little experience. Pros is a great single sign on tool for the organization for creating an easy user experience for log in and app access with a branded and customized look. Cons In using for multiple SSO integrations with other products, it can be frustrating to determine where issues can be created when users have multiple aliases. Review Source Charlie L. Assistant Editor Entertainment Used the software for: Less than 6 months ### "A Great, Streamlined Onboarding and Verification Software" February 20, 2026 4.0 Overall, and their verification software was a great value for the money that provided a streamlined onboaridng process along with password management, smooth daily sign in, and allowed me to get right to work at the beginning of each day. Pros provided a clear and easy way to verify and streamline onboarding at one of my first jobs in Los Angeles. The user interface was clean and simlpe, the verification process allowed me to manage my passwords without worrying about data leaks, all without an insane learning curve. Cons While I only used for a short period of time, I think the one thing I'd build on would be the cloud integrations. While they exist, at the time Okta seemed just one step behind. Review Source ENM Edmin Nomer M. Benefits Consulting Analyst Health, Wellness and Fitness Used the software for: 1-2 years ### "Secured and Easy to use" April 18, 2025 5.0 One of the biggest wins for me has been how easy it is to use. Logging in once and then having access to everything I need has made my workday so much smoother. Plus, knowing that there are extra layers of security like the multi-factor authentication gives me a lot of peace of mind. It's not just about convenience; it's about feeling like my accounts are well-protected. Setting things up wasn't too complicated either, especially with how well it seems to connect with all the different apps we use. It’s great having everything managed in one place – it just makes things less chaotic. While I know some people might mention the cost, for me, the time it saves and the security it provides feel totally worth it. Maybe the initial setup took a bit of getting used to, but once everything was in place, it’s been smooth sailing. The login process is secure, which is what matters most, even if it adds a step or two. Overall, I'm genuinely impressed with . It's made managing access so much easier and has definitely boosted my confidence in our security. It's been a solid and dependable tool for me. Pros I love that it offers an option to authenticate logins thru my phone via face recognition/finger print scan Cons Honestly, my experience with has been really positive. So far, I haven't run into any snags using it, which is a huge plus. Ever since we started using it, I've found it to be consistently reliable and, most importantly, it feels really secure. Review Source BW Betsy W. Head of operations Telecommunications Used the software for: 1-2 years ### "Great security" December 7, 2025 5.0 Great experience no major setbacks , good security and customer identity. Multi factor authentication is so important to us Pros Ease of use even for non IT teams, secure and one click SSO which saves time inputting passwords. Automatic bug detection and any other threats. Offers customers identification with customized login experiences Cons Customer support teams always sow whenever we need help and this is risky for our organisation as our security is concerned Review Source AG Anne-Lise G. HRBP Food & Beverages Used the software for: 6-12 months ### "Okta is part of my daily life at work" January 25, 2026 5.0 is comparable to Duo Security, which I used with another employer. Okta is reliable and user-friendly. No complaint from this user! Pros Once is installed on your mobile device, it's really a breeze to get the dual-factor authentication done. Cons I have to authenticate myself 20 times a day, but that's probably the point of this security feature. Having facial recognition does make the process a lot smoother. Switched from [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/) it was a Corporate decision, I had not decision power in this Review Source JD Jane D. Operations Manager Information Technology and Services Used the software for: 1-2 years ### "Easy SSO and Better Access Control for Daily Operations" December 2, 2025 4.0 has made our daily operations smoother by giving us one secure login for all our apps. It reduced support work, made onboarding faster, and added solid MFA protection for important systems. The setup took some effort at first, especially when connecting different apps, but once everything was in place, it has been reliable and easy for our team to use. Pros simplifies daily work by handling all logins in one place, speeding up onboarding and improving security with MFA. It also connects well with the main tools we use across the business. Cons The initial setup needed careful testing, and some admin features take a little time to learn, especially if you're new to identity management. Review Source Scott McChesney S. Principal Scientist Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Turn the dreams of a secure workspace into reality with Okta, a mighty product for security." March 10, 2025 5.0 has enabled us to keep all our sensitive data and information secure and private to only those with the right authorization. It has given us a very solid experience that made it easy to keep all resources and data in our workspace safe. Okta has made it easy to setup access controls with features like biometrics and multi-factor authentications. Pros has a single sign-on feature that help us to have quicker access to our systems by doing away the need to keep typing in the password. Okta allows us to automatically locks out any malicious sign in attempts. It allows us to set up biometric authentications that makes it easy and quick to access our systems. Okta advanced security features like multi-factor authentication help us to keep our data protected by preventing any unauthorized accesses. Cons has given us no issues so far. It responds so well to our needs and we have not had any challenges to report. Review Source DM Direzione M. Automotive Product Development Engineer Automotive Used the software for: 2+ years ### "Okta delivers a premium and secure digital experience that enhance our product development allowing us to focus on delivering premier vehicles " March 5, 2025 5.0 has streamlined our lifecycle management processes. It's adaptive MFA provide us with an easy to.use granular security controls which we use to manage access to sensitive development tools and data. Seamless integration of Okta with Slack and Office365 has enhanced our team collaboration and productivity. Okta has automated our onboarding and onboarding processes allowing our engineers to have access to tools, apps and systems as they join or leave projects. This automation has significantly reduced manual tasks and improved the efficiency of account management enabling us to focus on product development Pros I highly appreciate the SSO functionality. It consolidates identity management and allow us to access a wide array of portals, apps and services using a single login. Everything from online vehicle configuration tools, race tracking and heating car seats we are able to provide a consistent login for all devices. also provide us with an email based OTP authentication which eliminate the need for traditional password and instead provide a quick and secure login experience. Additionally, Okta monitors our devices constantly from the moment any user logs in and ensure the device is secure before allowing the user to access downstream apps. I love that Okta has enabled us to customize our login pages to ensure consistent brand recognition. Supporting security and compliance is crucial to.our company and it ensures all our measures are up to standard Cons We really love because it has introduced us to a new era of enhanced security, streamlined access management and 100% compliance. Review Source Sentela M. Quality Control and Sample Coordinator Consumer Goods Used the software for: 1-2 years ### "Coffee processing is evolving and so are our security strategies.Okta aid in user identity management, safeguarding business data and IT environment " March 6, 2025 5.0 Since the deployment of , our quality control and sampling processes have been revolutionized and we now get to savour efficient operations because Okta allows us to quickly access tools and system without the hassle of logging in repeatedly. Integrating Okta with our coffee factory systems synchronize our data , devices and apps enabling us to effect an efficient access control and identity management approach that comprehensively protect all aspects of our digital workspace using a single platform. This help maintain the consistency and quality of coffee which is critical Pros automated access management has helped streamline the process of managing user access control which is paramount for maintaining the integrity of our quality control processes. Okta integrates seamlessly with our factory systems which enable us to effortlessly manage user access between different applications saving us time and boasting our digital workspace security. The SSO feature is our cornerstone for seamless access of multiple apps and it reduce the need for multiple logins and passwords. Lastly Okta provide us with robust encryption and authentication protocols which ensure that only authorised persons have access to sensitive information and systems thus enhancing the security and of our quality control processes Cons meet all our digital identity needs so we have no complaints about it's functionality. This platform constantly updates it capabilities providing us with innovative and scalable features. Review Source VR Verified Reviewer Coordinator Sports Used the software for: 2+ years ### "Good to have and easy to use" August 26, 2025 4.0 Good for security, easy to learn, great for password management and overall security. Would recommend for a large business. Pros Very fast and good for security. Appreciate the Apple Watch functionality, as it makes things easier and quicker. Cons Sometimes gets stuck in a loop and doesn't send notification, which locks you out for a short while, but that isn't common. Review Source SC Sadie C. Network Security Engineer Information Technology and Services Used the software for: 6-12 months ### "Strong Access Control and Easy SSO for Better Security" December 3, 2025 5.0 gives us a clean way to control who can access our systems and how they log in. SSO reduces password problems across the network, and MFA adds solid protection for sensitive areas. It also helps us track login activity more clearly, which supports our security checks. The setup took planning, but once everything was configured, it worked smoothly. Pros cuts down on password issues, adds reliable MFA, and makes it easy to manage user access from one place. It also works well with our security tools, which helps with monitoring and investigations. Cons The setup and policy tuning take time, especially when connecting many apps. Some advanced settings also require a bit of learning in the beginning. Review Source LH Lily H. Cloud security Engineer Facilities Services Used the software for: 1-2 years ### ""Secure and Powerful Identity Management but Takes Time to Learn"" December 17, 2025 4.0 It is a secure, reliable, and powerful identity management tool, best suited for organizations that need strong security. However, it requires time to learn and is not cheap my overall experience is positive... Pros Its a strong security and authentication features. It supports multi-factor authentication (MFA), single sign-on (SSO), and biometric verification, which makes login very secure. Once set up properly, it works smoothly and saves time because users don’t need to log in again and again to different apps. Cons The learning curve is high, especially for beginners.Initial setup and configuration can feel confusing and complex without proper documentation or experience. Also, pricing is expensive for small businesses or individual users.. Review Source CBP Caesar Bryan P. Senior Platinum Desk Transportation/Trucking/Railroad Used the software for: 2+ years ### "Okta Everyday" October 3, 2025 5.0 Overall I can say that is excellent in terms of a one stop shop to all the apps that I need in my work. Pros What I like about is that all the apps that I need at work are here and it's a one stop to all apps. Cons As of now I don't have any dislike about as all the apps that I need I have access to it. I more likely like it Review Source GP Giovanni P. IT Manager Hospitality Used the software for: 1-2 years ### "Probably the best SSO" January 10, 2026 4.0 Pros It has multiple working integrations available and a nice guide to make them work, it allows multi-property segmentation Cons The cost is VERY high, and sometimes the support is not fast in providing solutions. Moving users from one site to another is complicated Review Source MS Miranda S. IT Tech I Health, Wellness and Fitness Used the software for: 1-2 years ### "Not bad at all, would recommend " June 9, 2025 4.0 Overall, not a bad product, I would recommend it. We use it with an EMH and it works nearly perfectly. Pros Easy to use, integration was very simple, very reliable when set up and maintained. Really no complaints Cons Sometimes you have to manually sync it when integrated with your Windows AD as it will sometimes not auto update Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.