# Okta Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Okta Software - reviews, pricing plans, popular comparisons to other Single Sign On products and more. Source: https://www.capterra.com/p/119653/Okta --- # Okta Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Okta ## What is Okta? Okta is the leading provider of identity for the enterprise. The Okta Identity Cloud connects and protects employees of many of the worlds largest enterprises. It also securely connects enterprises to their partners, suppliers and customers. With deep integrations to over 5,000 apps, the Okta Identity Cloud enables simple and secure access from any device. Thousands of customers, including Experian, 20th Century Fox, LinkedIn, and Adobe trust Okta to work faster, boost revenue and stay secure. ## What is Okta used for? [Single Sign On](https://www.capterra.com/single-sign-on-software/)[Multi-Factor Authentication](https://www.capterra.com/multi-factor-authentication-software/)[Authentication](https://www.capterra.com/authentication-software/) Overall rating Based on 931 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Pros & cons Comprehensive identity security platform Streamlined user management experience Mobile authentication challenges High cost for small businesses Starting price $6 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Okta alternatives Highest Rated [4.9 (4,658)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (138)](https://www.capterra.com/p/154900/Auth0/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (38)](https://www.capterra.com/p/233551/Jamf-Connect/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/119653/Okta/alternatives/) ## Who uses Okta? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive identity security platform 92% positive reviews out of 314 Most reviewers find security and access control robust, offering centralized authentication, granular permissions, and strong compliance. Mazen S Chief Compliance Officer, 51 - 200 employees. "What I appreciate most about Okta is its precision in managing access controls. Since we use adaptive MFA and context-aware policies, we govern access to huge security without disturbance to workflows." Mobile authentication challenges 37% negative reviews out of 87 Some reviewers describe mobile access as inconvenient, with frequent authentication issues and device-related login complications. Nitin H Associate technical support engineer, 1,001 - 5,000 employees. "Sometimes the mobile app is not responsive, I think there is a need to improve that when we login through notifications the app will not sync or detect this particular login so we have to switch over to manually typing the code which shows on the app." Streamlined user management experience 91% positive reviews out of 226 Most reviewers report ease of use through intuitive interfaces, automated provisioning, and simplified onboarding for users and admins. Andy T Technical Support Engineer, 51 - 200 employees. "The instructions for setting up the majority of new apps with SAML are amazing. And the ability to provision users to new apps from one place is a game changer." High cost for small businesses 60% negative reviews out of 48 Most reviewers indicate pricing is expensive, making advanced features less accessible for smaller organizations and startups. Chethan C IT, 2 - 10 employees. "Okta can be expensive, especially for smaller organizations or those with a large number of users, making it less accessible for some businesses." Extensive cloud integration options 98% positive reviews out of 55 Most reviewers describe cloud integrations as seamless, supporting diverse apps and simplifying centralized access management. Amany K Security Operations Manager, 51 - 200 employees. "What I love about Okta is the seamless integration of a lot of apps from cloud to premises-based." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Single Sign On 4.8 (243) 75.72% of 243 reviewers that rated this feature as important or highly important You benefit from seamless access to multiple apps with one login using Okta’s Single Sign On. Reviewers appreciate the convenience, time savings, and reduced password fatigue. Many users highlight easy integration with various applications and improved security through centralized authentication. Multi-Factor Authentication 4.7 (198) 69.70% of 198 reviewers that rated this feature as important or highly important With this capability, you add an extra security layer to your accounts. Reviewers find Okta’s multi-factor authentication flexible, easy to set up, and effective at preventing unauthorized access. Users value the variety of verification options and the peace of mind it provides. Access Management 4.7 (178) 67.98% of 178 reviewers that rated this feature as important or highly important Okta offers you centralized and flexible control over who accesses applications and data. Reviewers indicate it’s easy to assign roles, automate permissions, and restrict access based on user needs. Many users value the streamlined management and enhanced security for daily operations. Password Management 4.6 (171) 60.23% of 171 reviewers that rated this feature as important or highly important Okta helps you securely store, autofill, and manage passwords in one place. Some reviewers say password management is simple and secure, with strong policy enforcement and self-service resets. Users appreciate not having to remember multiple passwords and note the reduced IT workload. Data Security 4.7 (144) 68.06% of 144 reviewers that rated this feature as important or highly important With Okta, you gain robust data protection through strong authentication, encryption, and access controls. Reviewers appreciate how Okta safeguards sensitive information, prevents unauthorized access, and reduces breach risks. Some users mention Okta’s reliability and trustworthiness for keeping company data secure. Multiple Authentication Methods 4.7 (116) 68.10% of 116 reviewers that rated this feature as important or highly important Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics Okta 34 features Verify user access rights within systems to confirm each user has appropriate and authorized access to resources Regulate who can view information within the system Define levels of authorization for access to specific files or systems Okta offers you centralized and flexible control over who accesses applications and data. Reviewers indicate it’s easy to assign roles, automate permissions, and restrict access based on user needs. Many users value the streamlined management and enhanced security for daily operations. Integrates with Active Directory Application programming interface that allows for integration with other systems/databases Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Verify the identity of users/devices to enable secure access The system can automatically recognize a user and/or device Track and analyse user behavior within a system or network Track and manage adherence to policies for any service, product, process, or supplier Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation With Okta, you gain robust data protection through strong authentication, encryption, and access controls. Reviewers appreciate how Okta safeguards sensitive information, prevents unauthorized access, and reduces breach risks. Some users mention Okta’s reliability and trustworthiness for keeping company data secure. Passwords are stored in an encrypted format Management of rules, practices, and processes of a company Observe and track the demand, usage, progress or quality of a system, product, or user With this capability, you add an extra security layer to your accounts. Reviewers find Okta’s multi-factor authentication flexible, easy to set up, and effective at preventing unauthorized access. Users value the variety of verification options and the peace of mind it provides. Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics Okta helps you securely store, autofill, and manage passwords in one place. Some reviewers say password management is simple and secure, with strong policy enforcement and self-service resets. Users appreciate not having to remember multiple passwords and note the reduced IT workload. Create, manage, and track policies and procedures within an organization Control, monitor, and secure privileged accounts and their access to critical data and IT applications Trigger clickable pop-up messages Notifications that are delivered to users as soon as an event occurs View and track pertinent metrics to find patterns and gain insights from data Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties At least a username and password is required to access the system Online portal through which end users can access the system, manage tasks, or obtain information Enable end users to request access or request changes to their account privileges You benefit from seamless access to multiple apps with one login using Okta’s Single Sign On. Reviewers appreciate the convenience, time savings, and reduced password fatigue. Many users highlight easy integration with various applications and improved security through centralized authentication. Set up connections to third-party platforms to improve business processes Store, modify, and track user accounts and access in a centralized directory Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, modify, disable, or delete user accounts and their profiles across IT infrastructures Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system Get Advice We can help you find the software with the features you need. Features 4.6 (894) 4.6 Based on 894 reviews ## Pricing Value for money 4.5 (477) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/119653/Okta/pricing/) Starter $6.00 Per User,Per Month It includes: - Universal Directory - Workflows - 5 flows - Single Sign-On - Multi-Factor Authentication Essentials $17.00 Per User,Per Month It includes: - Universal Directory - Single Sign-On - Multi-Factor Authentication - Adaptive MFA - Workflows - 50 flows - Lifecycle Management - Access Governance - Privileged Access Value for money 4.5 (477) 4.5 Based on 477 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (496) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (496) 4.5 Based on 496 reviews ## User reviews Overall rating 4.7 Based on 931 reviews Filter by rating 5(684) 4(203) 3(39) 2(3) 1(2) Mentioned topic Sorted by most recent AU Anonymous User Manager Retail ### "Streamlined Access and Strong Security in One Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 19, 2026 Overall, my experience with Okta has been positive. The platform provides a reliable and secure way to manage user access across multiple applications, with features like single sign-on and multi-factor authentication making day-to-day use much more convenient. It has helped streamline onboarding and improve overall security within the organization. While there is a learning curve when it comes to setup and administration, and some configurations can be complex, the platform’s scalability, strong integrations, and consistent performance make it a valuable solution for identity and access management. Pros What I liked most about Okta is its strong security and ease of access management combined in a single, cloud-based platform. Features like single sign-on and multi-factor authentication make it much easier for users to securely access multiple applications without juggling credentials, while still maintaining a high level of protection. I also appreciated how it centralizes user management, allowing IT teams to automate provisioning and streamline onboarding, which improves overall efficiency. The platform’s scalability and reliability stand out as well, making it suitable for growing organizations, and its flexibility in integrating with a wide range of applications adds to its overall value. Cons What I liked least about Okta is that its interface and administrative setup can feel complex, especially for new users or smaller teams without dedicated IT support. While the platform is powerful, configuring policies, integrations, and workflows often requires a deeper level of technical knowledge than expected. Additionally, troubleshooting issues can sometimes be time-consuming, particularly when dealing with authentication errors or integration mismatches. There are also occasional concerns with pricing, as costs can add up quickly depending on the features and scale needed. Overall, while Okta is highly capable, the learning curve and complexity can be a drawback. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Student Helper Education Management ### "Okta is a good management platform. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 1, 2026 Overall, I can look past the cons because it stays secure. Okta is a great way to manage single sign on and I like it. Pros Okta helped keep our data secure. The MFA system was great and easy to user. Getting users set up was easy too. Cons I had a few cons, it was sometimes really slow and sometimes the "keep me logged in" feature did not work. I get the 2FMA things but why have the option if it does not work? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Charlie L. Assistant Editor Entertainment ### "A Great, Streamlined Onboarding and Verification Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2026 Overall, Okta and their verification software was a great value for the money that provided a streamlined onboaridng process along with password management, smooth daily sign in, and allowed me to get right to work at the beginning of each day. Pros Okta provided a clear and easy way to verify and streamline onboarding at one of my first jobs in Los Angeles. The user interface was clean and simlpe, the verification process allowed me to manage my passwords without worrying about data leaks, all without an insane learning curve. Cons While I only used Okta for a short period of time, I think the one thing I'd build on would be the cloud integrations. While they exist, at the time Okta seemed just one step behind. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MG Michael G. Partner Computer & Network Security ### "Great integration and ease of use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 16, 2026 Pros The ability to integrate with all of our cloud offerings as well as our on prem installed software. The integration and ease of use makes it an Easy go to solution. Cons Some of our on prem tools did t have documentation on how to integrate but we were able to figure it out with the support Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG Anne-Lise G. HRBP Food & Beverages ### "Okta is part of my daily life at work" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 25, 2026 Okta is comparable to Duo Security, which I used with another employer. Okta is reliable and user-friendly. No complaint from this user! Pros Once Okta is installed on your mobile device, it's really a breeze to get the dual-factor authentication done. Cons I have to authenticate myself 20 times a day, but that's probably the point of this security feature. Having facial recognition does make the process a lot smoother. Switched from [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/) it was a Corporate decision, I had not decision power in this Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User IT Director Hospital & Health Care ### "Top Notch IAM Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 22, 2026 Our overall experience has been almost 100% positive, which is unusual, but refreshing. As a non-profit, Okta offered us a fantastic discount and several hours of free implementation services under their Okta for Good program. The service has been 100% solid and the utilization of their Lifecycle Management using our HR system as a source has greatly improved our workflow. Pros It's quite easy to use. It's widely compatible with a wide range of services. Support, the few times that we've needed them, have been responsive and quite helpful. We've worked with their Professional Services team on a couple of occasions and found them to be extremely competent and great to work with. They communicate well on service interruption issues or upcoming events that may impact our service. Cons There hasn't been much not to like, at least for what we use it for. If I have a complaint, it's that their logs can be a bit difficult to decipher, but part of that is because we don't need to do so all that often. Alternatives considered [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/) [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/) Reasons for choosing Okta Ease of use as well as price (due to heavy non-profit discounts). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User behavior stabilition aid Mental Health Care ### "quality of okta is excelent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 20, 2026 Mi experiencia general con Okta ha sido buena y productiva para realizar mi trabajo con la seguridad de tener privacidad en todo momento. Pros This application is easy to use. It is convenient for maintaining the privacy of each client and staff member. Cons Al comenzar a configurar la aplicación para usarla es un poco confuso para mi ya que no soy expecta en tecnología Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GP Giovanni P. IT Manager Hospitality ### "Probably the best SSO" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 January 10, 2026 Pros It has multiple working integrations available and a nice guide to make them work, it allows multi-property segmentation Cons The cost is VERY high, and sometimes the support is not fast in providing solutions. Moving users from one site to another is complicated Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Altay B. Athlete Sports ### "Secure, Reliable Identity Management with a Learning Curve" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2025 Overall, my experience with Okta has been positive, with strong security and convenience outweighing the initial complexity and cost. Pros What I liked most about Okta is how reliable and user-friendly it is for identity and access management. Single sign-on works smoothly and saves a lot of time by allowing access to multiple applications with one secure login. The security features, especially multi-factor authentication and centralized user management, are strong and give confidence that accounts are well protected. Cons On the downside, Okta can feel complex to configure at first, especially for advanced policies and custom workflows. Some administrative tasks require a learning curve, particularly for teams without prior identity management experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IU Ikpa U. Ambassador Broadcast Media ### "Okta is a leading identity management solution " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 22, 2025 Okta is a leading identity management solution that excels at securing access, reducing password-related support issues, and centralizing user access policies. It’s particularly strong for organizations that: Pros I like okta because it’s a very unique site for an authentic verification it’s very easy to manage and get worked pass through the active help of customer support if when needed, Okta is known for strong security, the fact that it allows to sing in to multiple applications with one set of credentials,it’s giving a 100/100 to me and I will highly root go okta. Cons Being honest without a doubt okta is very much flexible to use and recommended,it’s quit expensive in cost but worth every penny of it when being purchased. Although integrations, and automation often requires experienced IT staff and can take time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/119653/Okta/reviews/) Popular comparisons [Rippling vs Okta](https://www.capterra.com/compare/119653-172127/Okta-vs-Rippling)[LastPass vs Okta](https://www.capterra.com/compare/119653-151988/Okta-vs-LastPass)[Cisco Duo vs Okta](https://www.capterra.com/compare/119653-228827/Okta-vs-Duo-Security)[Microsoft Entra ID vs Okta](https://www.capterra.com/compare/119653-219692/Okta-vs-Azure-Active-Directory)[Auth0 vs Okta](https://www.capterra.com/compare/119653-154900/Okta-vs-Auth0)[JumpCloud Directory Platform vs Okta](https://www.capterra.com/compare/119653-175092/Okta-vs-JumpCloud-DaaS)[WatchGuard AuthPoint vs Okta](https://www.capterra.com/compare/119653-186563/Okta-vs-WatchGuard-AuthPoint) [OneLogin vs Okta](https://www.capterra.com/compare/114110-119653/OneLogin-vs-Okta)[miniOrange vs Okta](https://www.capterra.com/compare/119653-158608/Okta-vs-miniOrange)[Conecta Suite vs Okta](https://www.capterra.com/compare/119653-253083/Okta-vs-Conecta-Suite)[Jamf Connect vs Okta](https://www.capterra.com/compare/119653-233551/Okta-vs-Jamf-Connect)[Keeper Security vs Okta](https://www.capterra.com/compare/119653-144637/Okta-vs-Keeper)[NordPass Business vs Okta](https://www.capterra.com/compare/119653-203254/Okta-vs-NordPass)[Ping Identity vs Okta](https://www.capterra.com/compare/119653-131419/Okta-vs-PingOne)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)