# Okta Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Okta Software - reviews, pricing plans, popular comparisons to other Single Sign On products and more. Source: https://www.capterra.com/p/119653/Okta --- # Okta Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 12, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Okta ## What is Okta? Okta is the leading provider of identity for the enterprise. The Okta Identity Cloud connects and protects employees of many of the worlds largest enterprises. It also securely connects enterprises to their partners, suppliers and customers. With deep integrations to over 5,000 apps, the Okta Identity Cloud enables simple and secure access from any device. Thousands of customers, including Experian, 20th Century Fox, LinkedIn, and Adobe trust Okta to work faster, boost revenue and stay secure. ## What is Okta used for? [Single Sign On](https://www.capterra.com/single-sign-on-software/)[Multi-Factor Authentication](https://www.capterra.com/multi-factor-authentication-software/)[Authentication](https://www.capterra.com/authentication-software/) Overall rating Based on 943 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Pros & cons Comprehensive identity security management Streamlined user management experience Inconvenient mobile authentication process High cost for smaller organizations Starting price $6 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Access Governance / 2026 - Identity Management / 2026 Our "Best of" badge program showcases products with the highest ratings... ## Okta alternatives [4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (4,818)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (142)](https://www.capterra.com/p/154900/Auth0/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (38)](https://www.capterra.com/p/233551/Jamf-Connect/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/119653/Okta/alternatives/) ## FAQs about Okta Overview ### What problems does Okta solve? Okta solves password sprawl, insecure app access, and slow user provisioning by centralizing logins, enforcing MFA, and automating onboarding and offboarding across cloud and internal apps. IT teams, security admins, remote employees, and compliance-focused organizations benefit most from fewer access tickets, tighter permissions, and safer access from anywhere. Answer based on 690 reviews Overview ### Which roles and teams benefit most from Okta? Okta is most used by IT administrators, engineers, and security-focused technical teams that manage identity, access controls, and single sign-on across business applications. It also benefits software developers, sales teams, recruiters, and customer support staff who need fast, secure access to tools, smoother onboarding, and fewer login-related disruptions. Answer based on 915 reviews Overview ### What company size and industries is Okta built for? Okta is built for enterprises first, with 37% of reviewers from enterprise companies, followed by midsize businesses at 32% and small businesses at 31%. It serves software-focused organizations most often, led by Computer Software at 17%, Information Technology and Services at 13%, and Financial Services at 6%. Answer based on 939 reviews Features and Usability ### What are the key features of Okta? Okta includes core identity and access features like single sign-on, multi-factor authentication, password management, and secure login across web and mobile apps. Differentiators include user provisioning and deprovisioning, Active Directory integration, customizable access policies, and a self-service portal for faster onboarding, access requests, and account recovery. Answer based on 427 reviews Pricing ### How much does it cost and what fees or limitations are included? Okta starts at $6/user/month for the Starter plan, while Essentials costs 17/user/month; a free version and free trial are available. Reviewers often call pricing high for small teams, noting costs can rise with advanced features, scale, customization, and setup complexity, though some still find it cost-effective. Answer based on 81 reviews Integrations ### Which third-party tools and platforms does Okta integrate with? Okta integrates with Gmail, Google Workspace, Microsoft 365, Slack, BambooHR, Zoom Workplace, Salesforce Sales Cloud, and Jira. Reviewer mentions also show connections to Box, Jamf Pro, Datadog, and 8x8 Work. These span email and productivity, HR, communications, CRM, device management, and logging tools. Answer based on 100 reviews Getting Started and Support ### How easy is it to onboard and train a team on Okta? Okta is easy for most end users and new hires to adopt quickly, often with minimal training. It offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers say admins usually need more time for setup, policies, integrations, and advanced configurations, especially without prior identity management experience. Answer based on 21 reviews Getting Started and Support ### What customer support options does Okta offer, and how do users rate the experience? Okta offers email/help desk, FAQ/forum, phone support, 24/7 live rep, and chat. Users often describe support as responsive, skilled, and helpful, with strong ownership of issues and useful community resources. Some report slower replies for urgent or complex cases, uneven experiences across teams or plans, and occasional setup-related frustration. Answer based on 132 reviews Security ### How does Okta handle data security and access control? Okta uses single sign-on, multi-factor authentication, adaptive MFA, context-aware policies, role- and group-based access controls, device trust, Active Directory integration, encryption, event logs, and automated provisioning and deprovisioning to protect data and control access. Setup and policy configuration can be complex, and some users report occasional authentication friction or limited biometric options. Answer based on 427 reviews ## Who uses Okta? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 142 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 142 reviews IT & Software Development 29% IT & Software Development 29% Administrative 14% Marketing 12% Sales & Business Development 9% Others 36% Top industries Based on 142 reviews Information Technology and Services 48% Computer Software 18% Hospital & Health Care 12% Transportation/Trucking/Railroad 12% Other 10% ## Pros and Cons Comprehensive identity security management 92% positive reviews out of 329 Most reviewers find security and access control robust, with centralized identity management, SSO, and adaptive MFA. Mazen S Chief Compliance Officer, 51 - 200 employees. "What I appreciate most about Okta is its precision in managing access controls. Since we use adaptive MFA and context-aware policies, we govern access to huge security without disturbance to workflows." Inconvenient mobile authentication process 37% negative reviews out of 87 Some reviewers report mobile access requires frequent phone authentication, causing inconvenience if devices are unavailable. Nitin H Associate technical support engineer, 1,001 - 5,000 employees. "Sometimes the mobile app is not responsive, I think there is a need to improve that when we login through notifications the app will not sync or detect this particular login so we have to switch over to manually typing the code which shows on the app." Streamlined user management experience 91% positive reviews out of 237 Most reviewers indicate ease of use through intuitive interfaces, automated provisioning, and simplified onboarding processes. Julie L Director, 1,001 - 5,000 employees. "I have used Okta at multiple organizations and find it a solid option for users, even when they have little experience." High cost for smaller organizations 58% negative reviews out of 53 Some reviewers feel pricing is expensive, especially for small businesses or those needing advanced features. Chethan C IT, 2 - 10 employees. "Okta can be expensive, especially for smaller organizations or those with a large number of users, making it less accessible for some businesses." Extensive cloud integration options 97% positive reviews out of 61 Most reviewers describe cloud integrations as seamless, supporting numerous apps, SaaS, and on-premises systems. Amany K Security Operations Manager, 51 - 200 employees. "What I love about Okta is the seamless integration of a lot of apps from cloud to premises-based." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Single Sign On 4.8 (251) 76.49% of 251 reviewers that rated this feature as important or highly important Okta offers seamless single sign-on, letting you access all your work apps with one login. Users think it saves time, reduces password fatigue, and is easy to set up. Many appreciate its broad app integrations and say it simplifies daily workflows. Multi-Factor Authentication 4.7 (203) 69.95% of 203 reviewers that rated this feature as important or highly important With multi-factor authentication, you get an extra layer of security for your accounts. Reviewers indicate it’s easy to set up, flexible with various verification methods, and helps protect sensitive data without complicating the login process. Access Management 4.7 (185) 69.19% of 185 reviewers that rated this feature as important or highly important With Okta’s access management, you can easily control and monitor who accesses which applications and data. Reviewers appreciate the granular permission settings, centralized management, and how it helps prevent unauthorized access while streamlining user provisioning and compliance. Password Management 4.6 (178) 61.80% of 178 reviewers that rated this feature as important or highly important Okta gives you secure password management, letting you store, autofill, and reset passwords easily. Some reviewers find it simplifies credential handling, enforces strong policies, and reduces IT workload, though a few mention frequent password changes can be inconvenient. Multiple Authentication Methods 4.7 (119) 68.91% of 119 reviewers that rated this feature as important or highly important You benefit from multiple authentication methods, such as SMS, app push, and biometrics. Reviewers appreciate the flexibility and security, noting it’s easy to use and supports various options, though some mention occasional inconvenience when switching devices. Data Security 4.7 (147) 68.71% of 147 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Okta 34 features Verify user access rights within systems to confirm each user has appropriate and authorized access to resources Regulate who can view information within the system Define levels of authorization for access to specific files or systems With Okta’s access management, you can easily control and monitor who accesses which applications and data. Reviewers appreciate the granular permission settings, centralized management, and how it helps prevent unauthorized access while streamlining user provisioning and compliance. Integrates with Active Directory Application programming interface that allows for integration with other systems/databases Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Verify the identity of users/devices to enable secure access The system can automatically recognize a user and/or device Track and analyse user behavior within a system or network Track and manage adherence to policies for any service, product, process, or supplier Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Protect sensitive data for digital privacy Passwords are stored in an encrypted format Management of rules, practices, and processes of a company Observe and track the demand, usage, progress or quality of a system, product, or user With multi-factor authentication, you get an extra layer of security for your accounts. Reviewers indicate it’s easy to set up, flexible with various verification methods, and helps protect sensitive data without complicating the login process. You benefit from multiple authentication methods, such as SMS, app push, and biometrics. Reviewers appreciate the flexibility and security, noting it’s easy to use and supports various options, though some mention occasional inconvenience when switching devices. Okta gives you secure password management, letting you store, autofill, and reset passwords easily. Some reviewers find it simplifies credential handling, enforces strong policies, and reduces IT workload, though a few mention frequent password changes can be inconvenient. Create, manage, and track policies and procedures within an organization Control, monitor, and secure privileged accounts and their access to critical data and IT applications Trigger clickable pop-up messages Notifications that are delivered to users as soon as an event occurs View and track pertinent metrics to find patterns and gain insights from data Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties At least a username and password is required to access the system Online portal through which end users can access the system, manage tasks, or obtain information Enable end users to request access or request changes to their account privileges Okta offers seamless single sign-on, letting you access all your work apps with one login. Users think it saves time, reduces password fatigue, and is easy to set up. Many appreciate its broad app integrations and say it simplifies daily workflows. Set up connections to third-party platforms to improve business processes Store, modify, and track user accounts and access in a centralized directory Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, modify, disable, or delete user accounts and their profiles across IT infrastructures Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system Get Advice We can help you find the software with the features you need. Features 4.6 (906) 4.6 Based on 906 reviews ## Pricing Value for money 4.5 (488) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/119653/Okta/pricing/) Starter $6.00 Per User,Per Month It includes: - Universal Directory - Workflows - 5 flows - Single Sign-On - Multi-Factor Authentication Essentials $17.00 Per User,Per Month It includes: - Universal Directory - Single Sign-On - Multi-Factor Authentication - Adaptive MFA - Workflows - 50 flows - Lifecycle Management - Access Governance - Privileged Access Value for money 4.5 (488) 4.5 Based on 488 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (507) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (507) 4.5 Based on 507 reviews ## User reviews Overall rating 4.7 Based on 943 reviews Filter by rating 5(689) 4(209) 3(40) 2(3) 1(2) Mentioned topic Sorted by most recent MB Mohammed B. Researcher Research ### "Reliable Identity and Access Management Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 18, 2026 Okta has been a reliable identity and access management platform. It improves security, simplifies user authentication, and integrates well with many business applications. Pros Okta simplifies identity management with secure single sign-on, user access control, and integrations. Cons Initial setup can be complex, and advanced features may require additional configuration and cost. Update these Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Arnold D. Senior executive Information Technology and Services ### "Improving Security and Productivity Across the Organization" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 9, 2026 Overall, my experience with Okta as a Senior Executive at iQor has been very positive. The platform has played an important role in strengthening how we manage identity and access across a large and distributed workforce. It has helped simplify access to essential applications while maintaining a strong security foundation. Pros What I liked most about Okta was how it made security feel seamless rather than burdensome. As a Senior Executive at iQor, I appreciate solutions that not only strengthen security but also improve the employee experience, and Okta does both very well. The single sign-on feature significantly reduced the frustration of managing multiple passwords and gave employees faster access to the applications they use every day. At the same time, the platform's multi-factor authentication capabilities provided an added layer of protection without disrupting productivity. Cons While my overall experience with Okta has been positive, one aspect I liked least was that the initial setup and integration process could be complex, especially when connecting a large number of applications and systems. As a Senior Executive at iQor, I understand that enterprise-grade security solutions require careful planning, but implementation can take significant time and coordination across teams. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VS Victoria S. Project specialist Market Research ### "Okta for security" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 9, 2026 We used Okta for secure sign-ins and passwords management on our corporate computers. Easy to use and to ensure security. Pros Okta is very easy to use. It is another security layour that helps avoid any kind of data breach, insecure connections, etc. Okta automatcially suggests to update the apps in a timely manner. Cons I haven't noticed anything in particular that I wouldn't like about Okta. It works as expected and surves its purpose. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Sigit A. Quality Assurance Engineer Information Technology and Services ### "Essential SSO for navigating multiple testing environments" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 8, 2026 Okta is a massive time-saver for QA workflows. It provides the strict security our organization needs without acting as a bottleneck when I need to quickly jump between Jira tickets, code repositories, and different test environments to verify a bug. It securely handles the access so I can focus on testing. Pros I constantly switch between Jira, staging servers, CI/CD pipelines, and various testing tools throughout the day. Okta makes this seamless with reliable Single Sign-On (SSO). It completely eliminates the need to manage and cycle credentials for every internal tool. The Okta Verify push notifications make MFA fast, so logging into a new testing environment or authenticating via an Ubuntu terminal doesn't break my focus or slow down my workflow. Cons Managing test automation accounts can be a headache. Handling or bypassing MFA for service accounts or automated test runs (like Python scripts interacting with secure APIs) often requires complex workarounds or constant back-and-forth with the admin team. Additionally, if session timeouts are set too aggressively by IT, it can unexpectedly boot you out during long exploratory testing sessions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KF Kevin F. Generalist Information Services ### "Okta Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 6, 2026 Pros It is easy to use and you can always get help from their customer service. The software is user friendly and it's great value for your money. Cons Sometimes you have to wait for customer service to get back with you, but that's normal for all software. Since their IT and customer service teams are busy, be patient and you will get help. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AT Ankith T. Software Engineer Information Technology and Services ### "Great Tool for Managing Users Access Securely" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 2, 2026 My overall experience with Okta has been very positive. It simplifies password management, user access and employee onboarding with improving security across organization. The platform is easy for everyday users and managing application access is much more efficient than using seperate login system. Pros What I like the most about Okta is how easy it makes user access and password management. The Single Sign On feature saves time beacause I only need one login to access multiple work applications. Customer support has also been helpful when assistance was needed. Cons The main drawback is that some administrative settings can be difficult to understand for new users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SF Sarah F. Insurance Prior Authorization Specialist Hospital & Health Care ### "Okta Is Amazing!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2026 My overall experience with Okta is amazing, I like how easy it is to use, but also knowing my privacy and security won't be compromised. Pros My favorite thing about Okta is the password management and the ease of the use. The customer support is always amazing as well. Cons My least favorite thing about Okta is the fact that the value for the money is a bit costly but also worth it to me. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Mary S. Library Education Management ### "Very Mid Okta" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 May 19, 2026 My overall experience is mediocre. When it works, it is fine; when it doesn't, it is extremely wasteful of my time. Pros I like that when it works well it is easy to use. Codes are easy to copy paste into login screens. It's fine. Cons The time gap between when a code is needed and when it is sent is way too long. Often the login times out before the code is received. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MV Manuel V. POD Coordinator Hospital & Health Care ### "Simple and reliable for everyday access management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 4, 2026 Overall, my experience with Okta has been pretty positive. It makes logging into work apps much easier and saves time day to day. Once everything is set up, it runs smoothly and feels reliable. Pros What I liked most is how simple it makes logging in. Single sign-on saves a lot of time, and I don’t have to deal with passwords as much. The dashboard is clean and easy to navigate, so finding apps is quick. Overall, it feels reliable for everyday use. Cons What I liked least is that it can feel a bit clunky at times, especially when something doesn’t sync right and you get locked out. Also, some setup steps aren’t very intuitive, so it can be frustrating if you’re not super familiar with it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Hadi B. Product Coordinator E-Learning ### "A Secure and Reliable Identity Platform for Modern Teams" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 23, 2026 In general, Okta has remained a reliable and safe identity platform couple with a user-friendly experience for user management across the company. By setting up a single authentication system in my work in technical product support, it is easier to get along with users and support staff. Besides the security aspect, it also makes it convenient for users to log in to crucial applications. Yes, some advanced features need technical skills for configuration, but after doing all the groundwork, Okta is known for giving a steady and smooth identity management experience. Pros Okta helps in providing a secure and smooth identity management experience probably by making user authentication and access control much less of a chore across various systems. The Single SignOn mechanism is dependable, and the range of compatible applications and setups is quite large, which means less time in preparation of new applications. Besides, the admin console is simple and offers great transparency to user activities, security events, and lifecycle management. Besides providing excellent round-the-clock support, automated provisioning and deprovisioning help in cutting down the manual working hours drastically while at the same time ensuring compliances are maintained. Cons Some areas of configuration can be overwhelming especially when it comes to working on advanced policies or custom integrations. It might require strong technical background to resolve SSO problems and in some cases the material provided might be aimed at those who are more familiar with the identity protocols such as SAML or OAuth. Pricing could be a factor if an organisation carries out multiple operations and hence needs several addons. Even though reporting is up to the mark, it cannot be said to be as versatile as the specialized analytic tools. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/119653/Okta/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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