# Domo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Domo the right Business Intelligence solution for you? Explore 330 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/119119/Domo/reviews --- Domo 4.3 (330) [View alternatives](https://www.capterra.com/p/119119/Domo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Domo Ease of use 4.1 Customer Service 4.0 ## Pros and Cons in Reviews Intuitive interactive reporting platform 85% positive reviews out of 104 Most reviewers find the user interface straightforward, allowing seamless navigation, customization, and data manipulation for reporting. Muhammed S IT Director, 51 - 200 employees. "The interface looks great and is very suitable for users with little background in data tools." Slow and inadequate customer support 45% negative reviews out of 47 Some reviewers describe customer support as unresponsive, difficult to access, and often requiring additional payments for assistance. Steven E Owner, 51 - 200 employees. "Sadly, our service reps will not assist us with numerous questions to get our businesses integrated." Efficient real-time data visualization 93% positive reviews out of 67 Most reviewers indicate data visualization enables rapid, attractive, and accessible insights from diverse sources in real time. Ram D Chief of Party, 201 - 500 employees. "With Domo,it is simple to create stunning data visualizations in real-time." High and complex pricing structure 69% negative reviews out of 32 Most reviewers report pricing is expensive, unpredictable, and challenging for small businesses or organizations with limited budgets. Mac B BIM, 11 - 50 employees. "New pricing update based off token usage will be troubling." Collaborative dashboard sharing features 87% positive reviews out of 30 Most reviewers describe dashboards as easy to build, share, and customize for various teams and roles. William R Workforce Analyst, 5,001 - 10,000 employees. "I love the fact I can do a quick glance to get numbers for reporting on the dashboard" ## Showing most helpful reviews Showing 1-25 of 330 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nurul Iman A. Information Technology Assistant Banking Used the software for: 1-2 years ### "Data management using Domo" September 8, 2022 4.0 It gives a new way technique of data management and analysis. We are very happy with this software. Pros It's easy to customize and drive this program. Our consumers may access data from their mobile gadgets or any location with internet access. Tables and graphs are intuitively laid out for users. The drag-and-drop component makes it simple to assemble visualizations. Cons The execution and customer service have been a disaster. We used two separate advisors for the deployment but never used the solutions they suggested. Switched from [AccuRanker](https://www.capterra.com/p/149278/AccuRanker/) Domo has a better tools for our organization needs. Review Source VR Verified Reviewer Business Consultant Marketing and Advertising Used the software for: 1-2 years ### "Domo: Great Product at a Fantastic Price" November 29, 2022 4.0 Pros It was easy to use to import data and build data connectors. One person could manage the entire data structure and system fairly easily. Cons There are limitations to software when its easy to use. Domo is not an exception. Switched from [Amazon Redshift](https://www.capterra.com/p/227349/Amazon-Redshift/) The cost to manage Domo as well as the ease of use and reliability made the decision a no brainer. We cut the data and analytics budget by 75% by migrating to Domo. Review Source EB Eleanor B. Senior Specialist, Education Programs Non-Profit Organization Management Used the software for: 1-2 years ### "Nice to look at, not the easiest to navigate" May 27, 2025 2.0 Pros The data it puts out is fairly easy to digest, and you can make edits to the cards in real time. It's also easy to collaborate with colleagues on projects within Domo. Cons The interface itself isn't the most intuitive. Trying to navigate to different boards/projects can feel a bit jumbled at times. It can also be confusing figuring out how to request to join a card/project if you don't know who the owner is, or having to contact them outside the platform since the notification system doesn't always seem to... notify people. Review Source VR Verified Reviewer Head of Finance & Business Intelligence Leisure, Travel & Tourism Used the software for: 2+ years ### "Business Intelligence at the " May 1, 2020 5.0 Pros Domo enables as to give a live 360 degree view on our business and makes data accessible and visible to everyone in the company. It’s not just about visualization of KPIs and other data. You can take the data and turn it into actionable steps. Furthermore, the existing integrations that are available makes it easy to have all our data available in Domo and combine them. You can still see the start-up mentality and the new features and the speed that they deliver new features and product improvements is amazing. For us Domo is so much more than just about data - we have it part of our product development process and have a lot of operational processes built on data transformations that we built in Domo. Cons DOMO is very costly compared to other BI tools, especially when you want to have separate user accounts for each user and do not share accounts among users. Other than that Domo worked already most of the cons that I had in the beginning. Alternatives considered [Looker](https://www.capterra.com/p/169053/Looker/)[Sisense](https://www.capterra.com/p/86955/Sisense/)[Tableau](https://www.capterra.com/p/208764/Tableau/)[Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) Reason for choosing Domo Great product development and new features. Awesome customer service and implementation help. Ease of use Switched from [Zoho Analytics](https://www.capterra.com/p/129749/Zoho-Analytics/) Zoho only offered limites features compared to Domo and didn't cover all of our uses cases. Furthermore, it required a lot of manual work for updating data as well as getting in data. Review Source JK Joy K. Account Coordinator Pharmaceuticals Used the software for: 1-2 years ### "Work can be stressful - but DOMO can help!" March 11, 2025 5.0 My overall experience with DOMO is a pleasant one. I have all my main filters saved so I am able to dwindle down to my saved features and I get right to my answer. This help a lot because I work on a lot of accounts so it is tedious work. But DOMO allows me to effectively and efficiently move my workload along! Pros I use DOMO frequently for my job to collect data metrics. I like how easy it is to access DOMO. It's easy to filter down to the exact metric you are looking for down to the date, metric and number amount. I also like how easy it is to export the file into a Microsoft Excel pdf. When I need to send me findings, I always need to attach the DOMO report which is easy to download. Cons DOMO can be a bit confusing and overwhelming to use when you first look at it. But this is because of how detailed it takes you when you are searching for your data. Once you get the hang of it and know how to save your filters, it is a piece of cake to utilize and is very effective. Review Source YM Yogesh M. Sr. Data Specialist Retail Used the software for: 2+ years ### "Good Data Visualization Platform" January 17, 2025 4.0 Pros It provided a good and easy to manipulate data visualization platform. Cons Etl functions and heavier dashboards slowed the entire page down and was difficult to work with Review Source GB Gideon B. Customer Manager Media Production Used the software for: 1-2 years ### "Experience with Domo software." January 13, 2025 5.0 My fast hard experience with Domo has been remarkable. The software is very standard. Pros Software is easy to learn and set up. It does not require training. Domo software provides reliable digital solutions that saves time and resources. Cons The software has delivered according to expectations. Review Source OB Olivia B. Subrogation Specialist Law Practice Used the software for: 2+ years ### "DOMO is Great! " January 2, 2025 4.0 Pros I like the numerous reports you can run. There are reports for each department and it is customizable which is great. Cons It does not update in ream time. This is frustrating when we have deadlines and need accurate information. Review Source DM Deborah M. Administrative Assistant Non-Profit Organization Management Used the software for: I used a free trial ### "DOMO Highly Recommend" December 5, 2024 5.0 Superb! Excellent! Top Notch, Good Visuals Pros Domo is the platform for us! It has all the capabilities we were looking for all in one. Cons Onboarding was a little harder than we thought but well worth it! Review Source AT Adrianna T. Operations Food & Beverages Used the software for: 1-2 years ### "Domo Product " November 2, 2024 4.0 Pros That it has multiple forms to showcase data and selections to create reports. Cons It was simple in many functions and we only displayed it for day to day sales tracking. Review Source MK Mariia K. Lead software engineer Computer Software Used the software for: 2+ years ### "DOMO covers BI needs of my team, excited to see new updates and product development" June 19, 2024 3.0 Pros As a person who mostly works with ETL and Data visualization I can say that cards and dashboards approach allows developer/analyst to visualize and analyze data, but business users will find it complicated. Working with various data sources, scheduling pipeline updates and reports, setting up alerts, and managing data lineage is easy. Cons Writing and debugging SQL code in ETL pipelines is complicated and long process. Cards are not very responsive to resizing. DOMO has similar to Tableau LOD calculations, but they are not as flexible as DAX. Review Source MD Matthew D. Business Intelligence Analyst Staffing and Recruiting Used the software for: 2+ years ### "Strong BI cloud platform" June 19, 2024 4.0 Pros The flexibility to quickly alter datasets via magic ETL, beast modes, views and control the data being exposed to dashboards. Cons Sometimes it can take a bit longer to acheive a task in comparison to competitors like Tableau. Review Source JB James B. Account Manager Security and Investigations Used the software for: 2+ years ### "Domo makes it easier" June 19, 2024 5.0 Exceptional tool where I could find up to date information Pros Synchronized data makes it easier to analyze between the modules Cons It took a while to master it but when you master it becomes super fun Review Source WR William R. Workforce Analyst Automotive Used the software for: 1-2 years ### "Domo Review" June 19, 2024 4.0 Pros I love the fact I can do a quick glance to get numbers for reporting on the dashboard Cons I have to wait until a team fixes domo data in order for me to review reporting. Review Source VB Vincent B. Business Analyst Computer Software Used the software for: 1-2 years ### "Gets the job done" November 29, 2022 4.0 We use Domo as a central place to process and visualize data from a number of internal sources. Almost no one outside of our BI team ever visits Domo. But I use it every day to monitor, analyze, and pull insights from our data sets. I found it easy to learn and while it's not without limitations, it's a very powerful tool that's crucial to my work. Pros It's very easy to get data into Domo, clean, process, and visualize it. No code required and fairly easy to use and maintain. Cons Getting data out of Domo is challenging. It's expensive overall, and features like visualization hosting are extremely expensive. Review Source JW John W. Data Developer Education Management Used the software for: 2+ years ### "Easy to learn and get value out of right away" November 29, 2022 4.0 Overall, the experience was positive. When I go into the office, I see Domo pages and charts all over the place. Many different teams are using Domo for their specific interests. Pros To get started with Domo is a very smooth learning curve. You don't need to be an expert to start getting value right away. Both the technical side and the casual users were able to take advantage of Domo immediately. Cons We had some small hiccups with performance that we needed help with. On occasion we had slower than expected response times from Domo support. Switched from [Looker](https://www.capterra.com/p/169053/Looker/) Looker was limited, we can do more with Domo Review Source DC Dylan C. Data Analytics Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Domo is intuitive, modern, and helps your business monitor KPI's" November 30, 2022 5.0 Domo has become critical for managing our business and has provided us real time visibility into all areas. Pros I liked that you didn't have to have a developer background to effectively use the tool. Everything is laid out and simplified in a way that allows you to create visualizations in a user friendly way. Cons There aren't many cons but some of the pre-built connectors don't work as intended and it's the responsibility of the vendor to fix. Review Source VR Verified Reviewer Project Leader Management Consulting Used the software for: 6-12 months ### "There are MUCH better options" April 27, 2020 2.0 I have personal experience with several of Domo's competitors as an analytics consultant. None of the Storage/ETL/BI use cases I can think of would I put domo in my top 3 options. I have found it to be subpar in data warehousing, query editing, and data visualization which from what I can tell is the majority of its functionalities. Pros This product provides a web-based hub for your data and visuals that centralizes where your team focuses to interact with their data. The ETL tools provide an easy to use low/no code interface to build simple queries. Cons Where Domo has removed complication (I assume to ease the use) they have dramatically limited this software capabilities in comparison to competitors. limitations include: - No ability to build visuals based on multiple tables - No ability to build filtering capabilities across tables - No ability to build relational models with existing tables - All "scripting" capabilities are glitchy and limited in their capabilities - Poor/nonexistent version control options - Compute resources are not brokered well and during high traffic times we can have dataflows run for up to 2 hours My worst experience with domo was with their customer service/integration team. One of their prebuilt integrations to a popular Web App, which domo is responsible for maintaining and servicing, has never functioned properly with our domo instance. The support case has been open for nearly a month and has just been escalated to someone that appears to know how to read the code I have been sending them to trouble shoot THEIR integration. They have promised resolution timelines twice and are now 2 weeks behind their initial promise. Review Source AS Ajay S. Business Systems Admin Information Technology and Services Used the software for: 2+ years ### "Domo Review" July 5, 2023 4.0 Overall I feel this tool is powerful enough for the mid tier SAAS industries for their dashboard/reporting needs. Pros It has good number of connectors to all the enterprise applications.Very powerful ETL tool to migrate data from spreadsheets. Cons I feel we have less dashboard/card customizations compared to Tableau and also the user interface of dashboard builder is not that good for basic users. Alternatives considered [Tableau](https://www.capterra.com/p/208764/Tableau/) Reason for choosing Domo Price Review Source AY Amit Y. Software Engineer Computer Software Used the software for: 2+ years ### "Best tool for data visualization and ETL." November 29, 2022 4.0 Pros Best thing about Domo is data preperation and data visualization on the single plateform and makes very efficient to work and very easy to connect data to visualization just import data and prepare and go on you don't need to worry about refresh data domo will take care those things we just need to focus on the productivity instead of setting up things. Cons In the data preperation there is a option view this is good option but if we want to edit already created view then it doesn't let you change that easily specially when we use group by in view. Review Source VR Verified Reviewer EHS&Q System Coordinator Consumer Goods Used the software for: 2+ years ### "Domo for the win!" November 29, 2022 4.0 Pros The ability to quickly connect various data sources and generate reports with ease. Cons The DDX bricks have an inherent limit to the maximum number of rows it can retrieve, this is not cool. I've had to create ETL's to whittle the results down enough to use the dataset in my DDX brick. Review Source PJ Patrick J. Specialist II (Engineer) Automotive Used the software for: 1-2 years ### "Great with a dash of salt" November 29, 2022 5.0 Overall experience is good. Just need more training options for specific subjects. Update the developer site. Pros Very powerful and very flexible software. Lots of options to get data into Domo and to manipulate it. Cons Training/Learning. I have to search all over the web to learn how to do things. When I work with Domo developers I'm told the training material is out-of-date and I should be doing something another way. (I appreciate the honesty of the developers, just not the out of date training material). Need some kind of tier training system. Not every user needs all the nitty-gritty details, but others like myself who have to work daily in domo need better understanding of the details. Review Source JC Jessamy C. Technical Product Owner Transportation/Trucking/Railroad Used the software for: 2+ years ### "Good BI tool" November 30, 2022 5.0 It's been really easy to share dashboards and manage access, and the chat feature is handy. Pros I am a consumer of Domo visualizations, and also have built quite a few of them. My previous experience was with Tableau, but I was able to step into Domo fairly easily. They have good documentation, and I was able to figure out how to present data the way I wanted without too much headache. I really like Domo's tools for arranging a dashboard. Cons The average user is not going to be able to create their own visualizations. I think this is pretty typical of BI software - it's almost always going to be fairly complex Review Source CH Carl H. Acquisitions Manager Real Estate Used the software for: 1-2 years ### "Absolutely vital tool for data analysis!" May 1, 2020 4.0 I've been very, very happy with what we get out Domo. It allows our small team to be able to make decisions and perform at a level that that far surpasses even that of mid to large size organizations. Domo is a powerhouse in the realm of data manipulation and analysis and I can't imagine being without it! Pros Everything that allows us to import or connect to data and perform data analysis. The graphs, charts and filtering tools are amazing, and the new (beta) feature to save filter sets has been an incredible time-saver, as well as giving us greater insight into different views of our data so that we are then able to take a wider range of actions and not miss some information that would've otherwise not been visible or buried within other information. Cons How much screen real estate is occupied by various things, leaving only a small amount of space for previewing cards. Going into full-screen has it's own limitations, so perhaps a "Theater Mode" view that minimizes unnecessary information to allow a larger view of the core content. I also do not like that its not possible to scroll left and right within card previews, requiring them to be opened to be able to do so. Finally, performance can sometimes be an issue, but I think that's more related to the enormity of data we are processing at any given moment more so than an issue with the product or the hosting servers. Review Source VR Verified Reviewer data analyst Accounting Used the software for: 2+ years ### "Business intelligence solution" November 15, 2022 5.0 I'm not complaining apart from the price ofcourse Pros Domo is an excellent tool for creating high quality dashboards. the documentation is excellent Cons There is no free version and the subscription is very expensive Alternatives considered [Geckoboard](https://www.capterra.com/p/153066/Geckoboard/) Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.