# Less Annoying CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Less Annoying CRM the right Small Business CRM solution for you? Explore 653 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews --- Less Annoying CRM 4.8 (653) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Less Annoying CRM Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews SL Steve L Business Development RepresentativeBusiness Supplies and Equipment, 11 - 50 employeesUsed the software for: More than 2 years. “This service simply is fantastic for a sales rep. If you use a business card app, I use cam card, you can simply scan the card and synchronize and upload to LACRM.“ December 17, 2025 Violeta M Founder and CEOInternational Trade and Development, 2 - 10 employeesUsed the software for: Less than 6 months. “When we needed to look for a CRM we quickly became very frustrated with complex CRM systems and their high prices.“ February 23, 2026 KG Krista G VPConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “I really like the ability to assign tags/create groups withint the platform.“ April 23, 2026 JA Josh A Co-founder, VP of MarketingFood & Beverages, 2 - 10 employeesUsed the software for: 1-2 years. “System was too simplistic, didn't provide robust categorization, reporting and overall organizing leads, contacts, deals, etc.“ November 6, 2024 LC Lee C Sales Rep And ConsultantUtilities, Self-employedUsed the software for: More than 2 years. “I love how I can store all my leads and contacts in a really simple to use and functional database and for such a low monthly subscription from a cost perspective.“ June 12, 2024 CJ Chris J Managing PartnerFinancial Services, 2 - 10 employeesUsed the software for: More than 2 years. “My use case does not support a system-wide change.“ December 15, 2025 Pat W Sales administratorMedia Production, 11 - 50 employeesUsed the software for: 1-2 years. “Their customer support is also excellent—friendly, responsive, and genuinely helpful. If you’re looking for a CRM that keeps things straightforward while still giving you all the essentials to manage your business effectively, Less Annoying CRM is a great choice.“ November 26, 2025 KG Krista G VPConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “I do not like that Less Annoying does not have a legitimate work flow/project tracker.“ April 23, 2026 ## Showing most helpful reviews Showing 1-25 of 653 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chris G. Agent Insurance Used the software for: 1-2 years ### "Incredible Value For The Investment" May 11, 2026 5.0 Positive. It's easy to work with and the support is truly outstanding! I have been able to import a lot of contacts without a lot of hassle. I have never felt the system was insecure to use. Pros It's pretty intuitive and completely customizable. At first I thought for as little as they charge for a monthly subscription it would be bare bones but that is not the case at all. Cons I am not smart enough to really manipulate it to its full potential LOL! They need to incorporate AI to help the customer get the most out of customizing the functionality of the system. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) LACRM is much easier to use and manipulate and it's intuitive. Review Source Michael M. President Management Consulting Used the software for: 6-12 months ### "Finally a CRM System You Don't Need to be a Software Expert to Use" January 7, 2026 5.0 My overall experience is excellent. The product is easy to use, it does what I need it to do, support is great if you need it, and it provides excellent value to me for the money. Pros I was looking for a CRM that was simple to use. I signed up for several other products and they were all too complicated. Yes they have lots of bells and whistlers and may be great for big corporations but I found just simple tasks were too difficult to do. I almost had to be a software expert to make them work. Also, getting a person to help with some of these other products was not easy. With Less Annoying CRM I was up and running literally in minutes, loading in my contacts, creating fields and scheduling tasks. It was so easy I never even needed to use Help to figure out how to do things. The one time that I did need to call support, someone in the US answered immediately and gave me the information I needed. Cons I have not found anything that I don't like. It is working perfectly for me. It does everything that I need it to do. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[FreeAgent](https://www.capterra.com/p/122008/FreeAgent/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Less Annoying CRM When I demoed the other products they were all too complicated. If I could be up and running in ten minutes, I didn't want to use them. Switched from [Act!](https://www.capterra.com/p/175860/Act/) ACT is too complicated and I could never get it running properly. Review Source KG Krista G. VP Construction Used the software for: 2+ years ### "Intuitive Easy to Use CRM" April 23, 2026 3.0 We have had a problem free experience. We have never experienced the website being down or losing information. It is reliable. Pros We use Less Annoying or contact management. I really like the ability to assign tags/create groups withint the platform. Cons I do not like that Less Annoying does not have a legitimate work flow/project tracker. You have to create a 'new contact' for a project, so the info fields are not really specific to projects. Review Source Stephen M. owner and travel consultant Leisure, Travel & Tourism Used the software for: 2+ years ### "Great value for the money." May 1, 2026 5.0 CRM is intuitive and easy to use. For the money, it is perfect for my needs. I have been able to customize it quite easily. Pros Less Annoying CRM is quite flexible and easy to use. It makes keeping track of all my travel sales a snap. Cons When looking at a specific client, I would like the option of only seeing items that are open by default. I should still be able to look at everything, bit those items that are closed, normally won't need to be seen again. Alternatives considered [Travefy Agent](https://www.capterra.com/p/148927/Travefy-Agent/) Reason for choosing Less Annoying CRM LessAnnoyingCRM was powerful enough for my needs, and less costly than 4 or five other systems, including ones not listed in this survey. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Needed something much more comprehensive than spreadsheets. Review Source CG Chris G. Business Intermediary Investment Banking Used the software for: 6-12 months ### "Perfect CRM for a small business!" April 10, 2026 5.0 Fantastic customer service. Super attentive and they was before I even signed up. The logic of the program is simple yet comprehensive to account for most business customer management. Pros Simple , perfect for my purposes and super helpful in person support. Really great small company customer oriented. Cons I really can’t find much. It met my needs more than anything else . Many competitors claim to be simple and they over complicate and never take a call. Anything I didn’t find desirable, which is just really how it displays visually in certain views, I could probably customize the program if I just took the time. I really love the program and can’t recommend it enough. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Reason for choosing Less Annoying CRM Everyone one of them that I looked at claimed they were simple and as soon as I did the demo I was overwhelmed if it weren’t for this product, I never would have even signed up to use a CRM Review Source VR Verified Reviewer Founder and CEO International Trade and Development Used the software for: Less than 6 months ### "Great find!" February 23, 2026 4.0 When we needed to look for a CRM we quickly became very frustrated with complex CRM systems and their high prices. We are so glad we found Less Annoying CRM that we highly recommend them to friends and colleagues. Pros Affordable price for a small firm like us, plus user friendly tools that are easy to manage. Also, something rare to find these days – excellent customer service where you can set up an appointment and talk on the phone with an advisor while you are both viewing your CRM online so that questions and problems are tackled with ease. Cons It would be great if they could add direct email marketing to their services. That way I could avoid using other services that are not so easy to manage as well as their reduce cost. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Very difficult to navigate their tools, most of which Iwe did not need. Review Source AD Adelita D. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Excellent CRM System" May 20, 2026 5.0 Love them. I refer people to them all the time. An excellent CRM choice if you're needing a gateway into finally actually having and using a CRM. Pros So easy to use, cost is great for a small business, and the team? Beyond amazing. They have an excellent personal touch and I never have ever felt like I am talking to a bot. In fact when I first signed up a member of their team personally reached out to me to see if I had been referred by someone else (which I had) because they didn't want either of us to miss our referral discount. Cons I wish there were a few more options on filtering and automations, which I understand why they aren't there due to this being as simple as possible for a CRM. Some of the filtering may be user issues haha. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Less Annoying CRM It was more affordable and I couldn't stomach paying too much as a small business. Review Source LP Lisa P. Realtor Real Estate Used the software for: 1-2 years ### "Just over a year and I'm still loving it! " May 21, 2026 5.0 I've really enjoyed using it! It's been just over a year and it has become a daily routine for me to log-in, check in with warm contacts, and organize tasks/information. I think the pricepoint is great for what you get, and the user experience and customer service are simple and easy. Pros I like how simple it is - no fluff or extra stuff like flyers or email campaigns. That's not what I wanted a CRM for. Just simply to organize contacts and make it easy to update them! Cons I'd like the ability to set recurring tasks. I have done some workarounds for it, but that's one feature that would be great. Switched from [MoxiEngage](https://www.capterra.com/p/173358/MoxiWorks/) I was not happy with the functionality or user friendliness Review Source Michael L. Partner Executive Office Used the software for: Less than 6 months ### "Working with LACRM" May 25, 2026 5.0 LACRM is the software tool that requires the fewest clicks for my daily work. It offers customization, for example through custom input fields. The app starts up and runs smoothly, without lag. Support is focused and responsive, although it is rarely needed. Pros LACRM is very easy to use and not overloaded with features. API access is included in the subscription. Cons I cannot really find things I don’t like. One feature I would appreciate: An expand function in the activity report, expanding all email texts. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) LACRM is much easier to use. LACRM offers access to the API. Review Source Bob B. Executive Director Investment Management Used the software for: 2+ years ### "Highly satsified user for 10 years" April 18, 2026 5.0 Love the platform - LACRM provides the all functionalty needed by my small business and at an affordable price. Pros I have used LACRM for ten years, and for two different small businesses. I always feel a little joy when I open the app; it's like connecting with a good, long-time friend. LACRM is easy to configure to capture the information needed for my business. And as I have said many times, the LACRM's tech support is more responsive and helpful than any other app I have ever used. And LACRM easily syncs with Mailchimp, my go-to marcom platform. Cons I can think of a few enhancements that might be nice to have, but my business operates just fine without those. Review Source RR Robert R. Owner E-Learning Used the software for: Less than 6 months ### "The best CRM in the world" January 24, 2025 5.0 The best CRM for small businesses. I have been looking for a long time and testing various CRMs a lot and I am glad that I have finally found the perfect CRM Pros Very intuitive and dedicated to solo entrepreneurs Cons It would be nice if it was possible to add personal notes in an independent area, but I know that the company constantly listens to its customers and is working on further improvements Switched from [MiniCRM](https://www.capterra.com/p/232891/MiniCRM/)[Pipeline CRM](https://www.capterra.com/p/75608/PipelineDeals/)[OnePageCRM](https://www.capterra.com/p/157679/OnePageCRM/) Too complicated and extensive for an independent entrepreneur Review Source LV Luan V. Technical Import Sales Representative Industrial Automation Used the software for: Less than 6 months ### "Less Annoying CRM is Truly Geat!" September 19, 2024 5.0 My overall experience is that they are friendly, low priced for high quality system, easy to understand software, highly customizable pipelines and almost everything can be customized. Great Experience! Get this CRM for your small business. Pros I like the simplicity and the customizability of the CRM. Easy to work with. But what truly sets them apart BY FAR against competing software is their on point, friendly and USEFUL staff service. There are actual people that speak with you and digest your problem and sort it out. Would recommend above others. Cons No system is perfect, ever, but with the help of their friendly staff they sort out the problems I can't sort out and they fix what they can. Alternatives considered [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Reason for choosing Less Annoying CRM Too expensive and complicated. Staff not so welcoming and not so easy to customize Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) LACRM is way better suited, more equipped, better priced, friendlier staffed, easier to use for our purposes. Review Source JD Julian D. Founder Marketing and Advertising Used the software for: 6-12 months ### "Truly less annoying" August 28, 2024 5.0 A well-rounded CRM for everyday use that improves my ability to keep track of clients without getting in the way of productivity. Pros It's actually less annoying than any other CRM I've tried. It lets me keep track of my activity and clients without adding a lot of steps to my workflow and getting in the way of productivity. Cons There could be more 3rd party integrations. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Pricing and ease of use are the main reasons. Review Source HP Heather P. Insurance Agent Insurance Used the software for: 1-2 years ### "I highly recommend LACRM" August 2, 2024 5.0 customer service with LACRM is excellent. Anytime you have a question they are very prompt to respond and a great positive attitude! Pros LACRM is very user friendly and easy to customize the fields that you need Cons no cons. The only feature that I would love to see in the future would be the capability to make calls from the crm Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) User friendly and offered all the features that I needed Review Source RM RYAN M. REALTOR Real Estate Used the software for: Less than 6 months ### "LACRM REVIEW" July 29, 2024 5.0 CANT SPEAK HIGHLY ENOUGH OF THE CRM PROGRAM AND THE TECH SUPPORT IS AMAZING. HAVE REFERRED THEM OUT TO MULTIPLE COMPANIES TOO. Pros EASE OF USE AND TECH SUPPORT IS AMAZING. MOST CRMS ARE VERY DIFFICULT TO USE WITH TONS OF BELLS AND WHISTLES THAT ARE NOT NEEDED JUST COMPLICATE THINGS. THIS WORKS PERFECT FOR OUR BUSINESS Cons CANT REALLY COME UP WITH ANY NEGATIVES. THEY WERE AS GOOD AS THEY ADVERTISED FROM DAY 1. Switched from [MoreSolds](https://www.capterra.com/p/130640/MoreSolds/) CUSTOMER SERVICE WAS AWFUL AND SITE WAS FAILING Review Source RH Robert H. Operations Manager Oil & Energy Used the software for: Less than 6 months ### "EXCELLENT CRM PLATFORM with TOP SHELF SUPPORT" October 29, 2021 4.0 We are extremely pleased with this system. It helped our company achieve professional CRM functionality without major expense or long term contractual obligation Pros LACRM does exactly what we need without a complicated training curve or major customization. The Customer support team is fantastic. They are friendly, knowledgeable and responsive when the need for consultation arises. A very professional CSR team that understands their Clients needs and steps up to technical challenges. Cons I would like to see a better style home page with graphic interface with optional widget type display options and/or ability to see our Company Logo or Brand on the Home page Alternatives considered [Method CRM](https://www.capterra.com/p/130389/Method-CRM/) Reason for choosing Less Annoying CRM The ability to implement a no frills cloud based contact management system with easy to customize fields. Allows our Team to easily maintain sales objectives, activity oversight and pipeline opportunity metrics without sophisticated training element. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) We were unsuccessful attempting to integrate Salesforce Review Source EC Elvira C. Co-founder and General Manager Facilities Services Used the software for: 2+ years ### "Great way to stay organized " June 24, 2025 5.0 It is user friendly and love the response of the team. Love to be able to access on the go. Even deleted item by mistake can be recovered. Pros Makes our life easier, at work and when traveling. Use the up almost every day, can take the date anywhere on the globe. "well if we have internet service" Cons Can not think of anything, don't have any complains, I guess I don't like that is making me write 100 characters... Review Source CM Chris M. Sr. Account Executive Printing Used the software for: 2+ years ### "Looking for a simple, easy to use, low cost CRM for your small business? This is it!" March 25, 2025 5.0 Pros This is a very simple, easy to set up and use CRM. Is it Saleforce? No. And that is where its strength lies. Support is super friendly and responsive. If you are looking for a no-nonsense, solid, basic CRM, LACRM is the one for you! Cons Nothing really. If I have any issues, LACRM is quick to solve. Alternatives considered [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/) Reason for choosing Less Annoying CRM ease of setup and use, cost was a factor Review Source JW Joel W. CEO Pres Insurance Used the software for: 2+ years ### "The Little CRM that CAN Do It!!!" November 14, 2024 5.0 As I said we are totally satisfied and I would say we have been using this CRM for at least the last 8 years. It is easy to use and the fact that you can save emails and pdf's to the client's account is extremely useful and this feature has saved my bacom more than once!!! Pros The Less Annoying CRM is a very robust software package. We like it because it is user friendly and thus earns its name ... Less Annoying CRM. It will do far more than what we use it for but we keep learning about new components and placing them into use. We are very satisfied. I have used it for several companies and currently are using it with two of my companies. I highly encourage you to explore this amazing CRM ... kind of like "the little CRM that could"!!! Cons I am sure I should have some things to discuss here .... but I don't!!! Review Source RD Richard D. Managing Director Education Management Used the software for: 1-2 years ### "A great CRM for a small-start up or solo practitioner!" January 16, 2025 4.0 Extremely positive experience with Less Annoying CRM. As their same suggests, this CRM is truly "less annoying" to learn and navigate. It's easy to learn and use, reasonably priced, and not overly engineered. It's a great CRM for a small start-up or solo practitioner. Pros Easy to use. Not overly engineered. Great for a small start-up or solo practitioner. Reasonably priced. Cons As our small start-up grew, we needed additional track features and file management. We had to move on to another CRM. Review Source CG Carlos G. Associate Project Manager Commercial Real Estate Used the software for: 1-2 years ### "Associate Project Manager" October 23, 2024 5.0 LACRM is a great tool and very easy to use. Therefore loved it. Pros Being able to organize my Tenants and Vendors by region by creating groups. Cons lot of manual input. But once information is in, it is a great tool. Review Source HS Herbie S. MD Online Media Used the software for: 1-2 years ### "Cost effective and easy to use. The CRM for SMEs" December 15, 2024 4.0 Simply this, It works and is easy to use. Pros Easy to use. Cost effective. Doesn't have all the bells and whistles of the well known and ultra expensive market leaders, but these bells and whistles are hardly ever used, so who cares! Cons Perhaps the user interface could be a bit more intuitive. Review Source BS Bruce S. Executive Producer Entertainment Used the software for: 2+ years ### "A Big Help" August 30, 2024 5.0 I have recommended this platform to the regular readers of my Substack publication. We all have too much on our plate to remember; Less Annoying helps me keep track of my priorities - even when I forget! Pros I like what comes with the platform. It is owned, managed, and run by people that are passionate about their product. More companies should take a page from their playbook. Cons It is easy to under utilize it. (Eight ) Review Source DW Dee W. Director Education Management Used the software for: 2+ years ### "Nothing on the market compares" December 20, 2023 5.0 Absolutely fantastic. They managed our migration with ease - I didn't even have to get my hands dirty. It's an absolute bargain, but don't let the price make you think this isn't amazing quality. If you have a business based on selling appointments for services, this is the absolute best CRM on the market. I love that I can colour code appointments and that has been built into our processes, so anyone can look at the diary and at a glance see what's been booked, what's been offered, who is delivering what. I love that when there is a customer service need, if the first person you were talking to is on leave, then someone else reads it and follows up - you don't have to start all over again explaining, and that is a shockingly rare thing, even with massive businesses like bank. I recommend this to everyone I come across because it is so flexible and so affordable. Pros When we had a catastrophic failure with our previous CRM, we could not find anything in a comparable price range that would serve our needs. We need a cost effective, reasonably flexible diary that's a easy on the eye, and accurate logging of records. Someone recommended LACRM and it was 1/3rd of what we had been paying previously. Not only did the team manage the migration of our crucial client history info, but also the customer service is personal, accurate and timely. I could not believe this was a fraction of what we'd previously been paying for awful service. Cons Initially I thought it was a shame we can't send and receive emails from within the CRM itself, but the email logging works really well to be honest because I have multiple email addresses and domains in order to manage multiple projects. So the relevant correspondence can be filed accurately. I guess I'd like to be able to offer my team the option to log in and look at the diary without being able to have access to everything. Maybe you can - I haven't asked to be fair. One tiny thing is that I would like recurring appointments to display slightly differently in a customer record, but it's really a small thing. Review Source DF David F. Counselor Financial Services Used the software for: 1-2 years ### "Sensible and gets the job done" September 14, 2020 5.0 It has been so easy to use and work with the product representatives that there has not been any negative or horror story. The experience has been great and it has provided exactly what we have needed. One especially important and useful feature is the ability to email into a client record from an external email client system simply by including the appropriate assigned email address for our company's database as an addressee on a message. That way, those communications get added to a client record as the system recognizes instantly what record to associate it with and who the sender is and who the receiver is. Pros For any small enterprise to recognize the importance of simply keeping track of people (clients) and being able to find them and associate information with them without a lot of hassle or a steep learning curve, this is an excellent choice. Learning it was easy, importing existing clients in was a breeze, and customizing it is straightforward. Cons Anything felt lacking has been reported to our representatives at the company and they have always taken every bit of input seriously, either (1) understanding and explaining or recommending a better or an alternative way to accomplish the objective, or admitting that something was not possible, (2) adding it to or confirming it is on an existing timeline for revision, or (3) demonstrating how to perform the task if it wasn't already visible or obvious in the current version. Although not a pressing current issue, one item that needed improvement was clear separation and labeling of each individually different email address when importing data (not allowing separate fields for standard differentiation of "work," "personal," or "other" email address for an individual, while it seemed to be possible for phone numbers. Reason for choosing Less Annoying CRM Great ease of use and extremely reasonable cost. 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