# Less Annoying CRM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Less Annoying CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/118921/Less-Annoying-CRM

---

# 

 Less Annoying CRM Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Less Annoying CRM

## What is Less Annoying CRM?

BEST FOR 1-20 USER ACCOUNTS - We built Less Annoying CRM 17 years ago for the thousands of independent consultants, agents, and small business owners who are hitting the limits of their spreadsheets, but nowhere near needing the complexity of big CRMs. Less Annoying CRM is for you if you’ve ever wished you could attach a to-do list to a contact, keep all your notes and emails for a client in one place, or just get a simple nudge so a follow-up never slips through the cracks again. Everything you wish your spreadsheet could do, without the complexity of a bloated CRM. Get a simple contact list, a calendar that syncs with Google/Outlook, and easy lead tracking. What you won’t get are confusing features, surprise bills, or long-term contracts. Just one simple price ($15/month/user) with unlimited free phone and email support from real, happy humans. Start your no-hassle, 30-day free trial today—no credit card needed.

## What is Less Annoying CRM used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)[Contact Management](https://www.capterra.com/contact-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/)

Recognitions

Shortlist

Best ease of use

Best value for money

Overall rating

Based on 653 user reviews

Reviews sentiment

Positive

97%

Neutral

2%

Negative

1%

Starting price

$15

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   CRM / 2026
-   Contact Management / 2025
-   Inside Sales / 2025
-   Lead Management / 2025
-   Real Estate CRM / 2025
-   Sales Tracking / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Contact Management / 2026
-   CRM / 2026
-   Financial CRM / 2026
-   Form Builder / 2026
-   Inside Sales / 2026
-   Insurance CRM / 2026
-   Lead Management / 2026
-   Mac CRM / 2026
-   Online CRM / 2026
-   Predictive Lead Scoring / 2026
-   Real Estate CRM / 2026
-   Sales Force Automation / 2026
-   Sales Tracking / 2026
-   Small Business CRM / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Contact Management / 2026
-   CRM / 2026
-   Financial CRM / 2026
-   Form Builder / 2026
-   Inside Sales / 2026
-   Insurance CRM / 2026
-   Lead Management / 2026
-   Mac CRM / 2026
-   Online CRM / 2026
-   Predictive Lead Scoring / 2026
-   Real Estate CRM / 2026
-   Sales Force Automation / 2026
-   Sales Tracking / 2026
-   Small Business CRM / 2026

## Less Annoying CRM alternatives

Highest Rated

[4.7 (462)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.2 (1,307)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.2 (991)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.3 (6,977)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/118921/Less-Annoying-CRM/alternatives/)

## FAQs about Less Annoying CRM

Overview

### What problems does Less Annoying CRM solve?

Less Annoying CRM solves scattered client information, missed follow-ups, and messy scheduling by keeping contacts, notes, emails, tasks, and color-coded calendars in one simple system. Small businesses, consultants, real estate professionals, sales teams, and service-based teams use it to reduce manual admin, speed onboarding, and coordinate work across locations.

Answer based on 417 reviews

Overview

### Which roles and teams benefit most from Less Annoying CRM?

Less Annoying CRM is most used by small-business owners, presidents, CEOs, and managing partners who need a simple system to track leads, contacts, and follow-ups. Sales teams, account managers, agents, and office or operations managers use it to organize pipelines, manage client relationships, coordinate outreach, and keep daily work visible.

Answer based on 600 reviews

Overview

### What company size and industries is Less Annoying CRM built for?

Less Annoying CRM is for small businesses outgrowing spreadsheets, with 97% of reviewers from small businesses and Insurance the top industry at 11%. It also serves Management Consulting and Financial Services, each at 7%, while seeing limited adoption among midsize and enterprise companies at 2% each.

Answer based on 651 reviews

Features and Usability

### What are the key features of Less Annoying CRM?

Less Annoying CRM includes core contact management, sales pipeline tracking, task management, and calendar sync with reminders. Differentiating features include custom fields and customizable pipelines, email logging from external inboxes, shared calendars and contacts for team collaboration, plus reporting and data import/export for small-business CRM workflows.

Answer based on 290 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Less Annoying CRM starts at $15 per user/month for the Core plan, with a free trial and no setup costs. Core includes all features, free upgrades, 25GB storage per user, and unlimited contacts, fields, and pipelines. Reviewers often call the price affordable, though some note limited advanced CRM functions or needing an extra user for shared contacts.

Answer based on 134 reviews

Integrations

### Which third-party tools and platforms does Less Annoying CRM integrate with?

Less Annoying CRM integrates with 10 third-party tools and platforms, including Mailchimp, Google Calendar, Microsoft Outlook, Gmail, Google Contacts, Zapier, Calendly, and CallHippo. Reviewer mentions center on email and calendar connections, while the catalog also shows support for phone, scheduling, and lead capture tools.

Answer based on 116 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Less Annoying CRM?

Less Annoying CRM is generally quick to onboard, with live online sessions, webinars, documentation, and video tutorials that help teams get started fast. Reviewers say nontechnical users, small teams, and single users often learn it in a day, while admins and users exploring deeper customization or integrations may need more time.

Answer based on 76 reviews

Getting Started and Support

### What customer support options does Less Annoying CRM offer, and how do users rate the experience?

Less Annoying CRM offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users describe support as fast, personal, and easy to reach, with real people answering questions, offering training and setup help, and maintaining continuity when another team member steps in.

Answer based on 290 reviews

## Who uses Less Annoying CRM?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 127 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 127 reviews

Sales & Business Development

23%

Sales & Business Development

23%

Administrative

18%

Entrepreneurs/ Owners

18%

Consulting

16%

Others

25%

Top industries

Based on 127 reviews

Financial Services

32%

Insurance

23%

Marketing and Advertising

16%

Construction

16%

Other

13%

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Contact Management

4.9 (189)

73.02% of 189 reviewers that rated this feature as important or highly important

With this capability, you can centralize all client details, track communications, and access records from any device. Reviewers appreciate how it streamlines follow-ups, improves team collaboration, and makes it easy to organize, categorize, and retrieve contact information quickly.

Lead Management

4.7 (145)

64.83% of 145 reviewers that rated this feature as important or highly important

Less Annoying CRM offers tools to track, nurture, and update leads throughout the sales process. Some reviewers find it easy to import, monitor, and organize leads, and they value the clear status tracking and reminders for timely follow-ups.

Sales Pipeline Management

4.6 (119)

59.66% of 119 reviewers that rated this feature as important or highly important

This aspect helps you visualize and manage each stage of your sales or project process. Reviewers indicate it’s customizable, easy to use, and valuable for tracking progress, assigning tasks, and keeping all relevant information accessible for better prioritization.

Task Management

4.7 (107)

68.22% of 107 reviewers that rated this feature as important or highly important

With task management, you can set reminders, track deadlines, and organize to-dos. Some users say it’s straightforward and effective for staying organized, but a few mention they’d like more automation, prioritization options, and better integration with other tools.

Contact Database

4.8 (98)

84.69% of 98 reviewers that rated this feature as important or highly important

It gives you a simple way to store, organize, and access all client data in one place. Users think it’s easy to set up, navigate, and adjust, and they value grouping, quick searching, and the ability to manage multiple client relationships efficiently.

Interaction Tracking

4.8 (119)

66.39% of 119 reviewers that rated this feature as important or highly important

Track interaction history by documenting conversations for contacts

Less Annoying CRM 93 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Continuous profile-based stream of news and activity

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Assign issues and tasks based on availability or required skills

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Notifications/alerts for upcoming events or tasks

Manage and track all past and future calls.

Manage various distribution channels, build relations with channel partners, and track their performance

Manage contact details and communication with clients

Match clients or tenants with suitable properties based on their specific requirements, preferences and budget

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Tracking, calculating, and paying commissions and earnings to employees

It gives you a simple way to store, organize, and access all client data in one place. Users think it’s easy to set up, navigate, and adjust, and they value grouping, quick searching, and the ability to manage multiple client relationships efficiently.

With this capability, you can centralize all client details, track communications, and access records from any device. Reviewers appreciate how it streamlines follow-ups, improves team collaboration, and makes it easy to organize, categorize, and retrieve contact information quickly.

Track, store, and access client contracts or licenses

Create, edit, convert to and from PDF files

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Visualize and analyze customer experience across all touchpoints and channels

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import, collect, and capture data from multiple sources

Import and export data to and from software applications

Ability to handle large datasets

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Defines specific deal parameters to negotiate and secure deals

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Track delivered, received, and opened emails

Manage or track sales completed by field teams/employees

Public or private sharing of digital files such as documents, audio/video, images, and more

Financial services institutions such as traditional banks, hedge funds, investment banks, and insurance agencies.

Intended to be used by insurers

Operate/access software on iPad Devices

Operate/access software on Mac Devices

For realtors, real estate investors, property managers, and other real estate professionals.

Designed for small businesses

Primarily serving startup companies

Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system

Store, manage and track all forms in a centralized location

Track interaction history by documenting conversations for contacts

Create landing pages or online forms designed to capture new leads and prospects

Manually or automatically assign leads to sales reps

Automatically identify and save contact information of potential customers

Less Annoying CRM offers tools to track, nurture, and update leads throughout the sales process. Some reviewers find it easy to import, monitor, and organize leads, and they value the clear status tracking and reminders for timely follow-ups.

Engage with a lead throughout the sales process by actively providing information

Score a lead on their quality or likelihood to buy based on certain behaviors

Divide leads into buckets based on predefined criteria and routing rules

Manage contacts across multiple mailing lists

Access software remotely via mobile devices

Track all opportunities for potential sales and convert them into recurring revenue

Organize and manage the accomplishments and development of employees or performance of applications or systems

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals.

Arrange tasks based on the level of priority or urgency

Present a catalog of inventory that customers can view

Tools designed to streamline the process of lead generation and management for sales teams

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Define, track, and/or automate sales activities and sales processes

This aspect helps you visualize and manage each stage of your sales or project process. Reviewers indicate it’s customizable, easy to use, and valuable for tracking progress, assigning tasks, and keeping all relevant information accessible for better prioritization.

Reports specific to sales analysis for trends and strategies

Search and filter data across systems to locate required information by entering keywords or certain criteria

Group leads or contacts based on their specific characteristics

Share contacts with other applications like Gmail and CRM

Allow users to access multiple services after entering their login credentials once

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

With task management, you can set reminders, track deadlines, and organize to-dos. Some users say it’s straightforward and effective for staying organized, but a few mention they’d like more automation, prioritization options, and better integration with other tools.

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Web form that allows users to enter data that is sent and processed for different reasons

SaaS, web-based, online deployment

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (582)

4.5

Based on 582 reviews

## Pricing

Value for money

4.9 (537)

Free Trial

[View pricing plan details](https://www.capterra.com/p/118921/Less-Annoying-CRM/pricing/)

Core

$15.00

Per User,Per Month

It includes:

-   Unlimited Contacts and Companies
-   Unlimited pipelines
-   Email logging
-   User permissions
-   Unlimited custom fields
-   25GB of file storage per user
-   Task management
-   Mobile access
-   All features & free upgrades
-   Forms

Value for money

4.9 (537)

4.9

Based on 537 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Calendly](https://www.capterra.com/p/148036/Calendly/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[

CallHippo](https://www.capterra.com/p/159578/CallHippo/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (596)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (596)

4.9

Based on 596 reviews

## User reviews

Overall rating

4.8

Based on 653 reviews

Filter by rating

5(542)

4(93)

3(13)

2(1)

1(4)

Mentioned topic

Sorted by most recent

Ty K.

Commercial Mortgage Broker

Financial Services

### "Excellent CRM, Easy to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2026

My overall experience has been very good and I plan to use LACRM for many year to come. I would highly recommend it to others.

Pros

It is easy to use, and I was able to customize everything specifically for my business without having to pay someone to do it. I also like the intake form that I was also able to set up on my own and use it with my website. The pipelines and opportunities were also easy to set up. In addition, it is an excellent value compared to other systems I looked at. The other systems were too complex and were not easy to use. There are so many great features that make LACRM very easy to use.

Cons

I wish I could send an email to a group (such as lenders) for my deals directly through the system without having to use a 3rd party. I am currently using another system to do this. If this was possible, it would help a lot since I use LACRM for everything else.

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reasons for choosing Less Annoying CRM

I researched using Google and ready good reviews about LACRM. I tried it and agree with the reviews.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Michael L.

Partner

Executive Office

### "Working with LACRM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 25, 2026

LACRM is the software tool that requires the fewest clicks for my daily work. It offers customization, for example through custom input fields. The app starts up and runs smoothly, without lag. Support is focused and responsive, although it is rarely needed.

Pros

LACRM is very easy to use and not overloaded with features. API access is included in the subscription.

Cons

I cannot really find things I don’t like. One feature I would appreciate: An expand function in the activity report, expanding all email texts.

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

LACRM is much easier to use. LACRM offers access to the API.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LP

Lisa P.

Realtor

Real Estate

### "Just over a year and I'm still loving it! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 21, 2026

I've really enjoyed using it! It's been just over a year and it has become a daily routine for me to log-in, check in with warm contacts, and organize tasks/information. I think the pricepoint is great for what you get, and the user experience and customer service are simple and easy.

Pros

I like how simple it is - no fluff or extra stuff like flyers or email campaigns. That's not what I wanted a CRM for. Just simply to organize contacts and make it easy to update them!

Cons

I'd like the ability to set recurring tasks. I have done some workarounds for it, but that's one feature that would be great.

Switched from

[MoxiEngage](https://www.capterra.com/p/173358/MoxiWorks/)

I was not happy with the functionality or user friendliness

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AD

Adelita D.

Founder

Marketing and Advertising

### "Excellent CRM System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2026

Love them. I refer people to them all the time. An excellent CRM choice if you're needing a gateway into finally actually having and using a CRM.

Pros

So easy to use, cost is great for a small business, and the team? Beyond amazing. They have an excellent personal touch and I never have ever felt like I am talking to a bot. In fact when I first signed up a member of their team personally reached out to me to see if I had been referred by someone else (which I had) because they didn't want either of us to miss our referral discount.

Cons

I wish there were a few more options on filtering and automations, which I understand why they aren't there due to this being as simple as possible for a CRM. Some of the filtering may be user issues haha.

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reasons for choosing Less Annoying CRM

It was more affordable and I couldn't stomach paying too much as a small business.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Chris G.

Agent

Insurance

### "Incredible Value For The Investment"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 11, 2026

Positive. It's easy to work with and the support is truly outstanding! I have been able to import a lot of contacts without a lot of hassle. I have never felt the system was insecure to use.

Pros

It's pretty intuitive and completely customizable. At first I thought for as little as they charge for a monthly subscription it would be bare bones but that is not the case at all.

Cons

I am not smart enough to really manipulate it to its full potential LOL! They need to incorporate AI to help the customer get the most out of customizing the functionality of the system.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

LACRM is much easier to use and manipulate and it's intuitive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Stephen M.

owner and travel consultant

Leisure, Travel & Tourism

### "Great value for the money."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 1, 2026

CRM is intuitive and easy to use. For the money, it is perfect for my needs. I have been able to customize it quite easily.

Pros

Less Annoying CRM is quite flexible and easy to use. It makes keeping track of all my travel sales a snap.

Cons

When looking at a specific client, I would like the option of only seeing items that are open by default. I should still be able to look at everything, bit those items that are closed, normally won't need to be seen again.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Needed something much more comprehensive than spreadsheets.

Alternatives considered

[Travefy Agent](https://www.capterra.com/p/148927/Travefy-Agent/)

Reasons for choosing Less Annoying CRM

LessAnnoyingCRM was powerful enough for my needs, and less costly than 4 or five other systems, including ones not listed in this survey.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KG

Krista G.

VP

Construction

### "Intuitive Easy to Use CRM"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 23, 2026

We have had a problem free experience. We have never experienced the website being down or losing information. It is reliable.

Pros

We use Less Annoying or contact management. I really like the ability to assign tags/create groups withint the platform.

Cons

I do not like that Less Annoying does not have a legitimate work flow/project tracker. You have to create a 'new contact' for a project, so the info fields are not really specific to projects.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Bob B.

Executive Director

Investment Management

### "Highly satsified user for 10 years"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 18, 2026

Love the platform - LACRM provides the all functionalty needed by my small business and at an affordable price.

Pros

I have used LACRM for ten years, and for two different small businesses. I always feel a little joy when I open the app; it's like connecting with a good, long-time friend. LACRM is easy to configure to capture the information needed for my business. And as I have said many times, the LACRM's tech support is more responsive and helpful than any other app I have ever used. And LACRM easily syncs with Mailchimp, my go-to marcom platform.

Cons

I can think of a few enhancements that might be nice to have, but my business operates just fine without those.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CG

Chris G.

Business Intermediary

Investment Banking

### "Perfect CRM for a small business!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 10, 2026

Fantastic customer service. Super attentive and they was before I even signed up. The logic of the program is simple yet comprehensive to account for most business customer management.

Pros

Simple , perfect for my purposes and super helpful in person support. Really great small company customer oriented.

Cons

I really can’t find much. It met my needs more than anything else . Many competitors claim to be simple and they over complicate and never take a call. Anything I didn’t find desirable, which is just really how it displays visually in certain views, I could probably customize the program if I just took the time. I really love the program and can’t recommend it enough.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Reasons for choosing Less Annoying CRM

Everyone one of them that I looked at claimed they were simple and as soon as I did the demo I was overwhelmed if it weren’t for this product, I never would have even signed up to use a CRM

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Christopher A.

Owner

Insurance

### "Incredibly powerful yet amazing value for a CRM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 28, 2026

LACRM has been fantastic to use and work with. As noted above I love their documentation, and the API as well. It's been rock solid for me and is an incredible value as well. On top of that their customer service is top notch and very fast. The few times I've had questions about how best to do something, or specifics about the API, they've provided expert support very quickly.

Pros

LACRM is super powerful, but simple to use. It is extremely flexible and easy to build to work well with your specific needs in mind. The API documentation is great, and has allowed me to easily use LACRM as the core source of truth, but interact with that data from other applications.

Cons

Honestly there's nothing I do not like about LACRM. I'm required to enter at least 100 characters here, but I have had no problems or frustrations.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Needed better reliability, more features

Alternatives considered

[Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reasons for choosing Less Annoying CRM

Much more user friendly, far better value

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[Salesforce Sales Cloud vs Less Annoying CRM](https://www.capterra.com/compare/61368-118921/Salesforce-vs-Less-Annoying-CRM)[HubSpot CRM vs Less Annoying CRM](https://www.capterra.com/compare/118921-152373/Less-Annoying-CRM-vs-HubSpot-CRM)[Zoho CRM vs Less Annoying CRM](https://www.capterra.com/compare/118921-155928/Less-Annoying-CRM-vs-Zoho-CRM)[Bigin by Zoho CRM vs Less Annoying CRM](https://www.capterra.com/compare/118921-204998/Less-Annoying-CRM-vs-Bigin-by-Zoho-CRM)[Dynamics 365 vs Less Annoying CRM](https://www.capterra.com/compare/118921-157279/Less-Annoying-CRM-vs-Dynamics-365)[eWay-CRM vs Less Annoying CRM](https://www.capterra.com/compare/118921-152769/Less-Annoying-CRM-vs-eWay-CRM)[Kylas Sales CRM vs Less Annoying CRM](https://www.capterra.com/compare/118921-210630/Less-Annoying-CRM-vs-Kylas)[Odoo vs Less Annoying CRM](https://www.capterra.com/compare/118921-135618/Less-Annoying-CRM-vs-Odoo)[Pipedrive vs Less Annoying CRM](https://www.capterra.com/compare/118921-132666/Less-Annoying-CRM-vs-Pipedrive)[EngageBay CRM vs Less Annoying CRM](https://www.capterra.com/compare/118921-178819/Less-Annoying-CRM-vs-EngageBay-Marketing)

[Nutshell vs Less Annoying CRM](https://www.capterra.com/compare/118921-144340/Less-Annoying-CRM-vs-Nutshell)[Ploomes CRM vs Less Annoying CRM](https://www.capterra.com/compare/118921-207290/Less-Annoying-CRM-vs-Ploomes)[Act! vs Less Annoying CRM](https://www.capterra.com/compare/118921-175860/Less-Annoying-CRM-vs-Act)[ActiveCampaign vs Less Annoying CRM](https://www.capterra.com/compare/79367-118921/ActiveCampaign-vs-Less-Annoying-CRM)[Brevo vs Less Annoying CRM](https://www.capterra.com/compare/118921-132996/Less-Annoying-CRM-vs-brevo)[Bitrix24 vs Less Annoying CRM](https://www.capterra.com/compare/113540-118921/Bitrix24-vs-Less-Annoying-CRM)[Mailchimp vs Less Annoying CRM](https://www.capterra.com/compare/110228-118921/MailChimp-vs-Less-Annoying-CRM)[monday CRM vs Less Annoying CRM](https://www.capterra.com/compare/118921-245800/Less-Annoying-CRM-vs-Monday-CRM)[Insightly vs Less Annoying CRM](https://www.capterra.com/compare/118921-130671/Less-Annoying-CRM-vs-Insightly)[OpenCRM vs Less Annoying CRM](https://www.capterra.com/compare/118921-129881/Less-Annoying-CRM-vs-OpenCRM)