# Real-Time Labor Guide Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Real-Time Labor Guide Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more.

Source: https://www.capterra.com/p/118918/Real-Time-Labor-Guide

---

# 

 Real-Time Labor Guide Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 4, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Real-Time Labor Guide

## What is Real-Time Labor Guide?

To us, mechanics are like Repair Artists. You deserve more than the minimum bare bones time given by the manufacturer - times that don't reflect the real conditions you face on a daily basis. The factory and manufacturer times are from tests performed on their own brand new cars using specialty tools in a perfect environment. You know (and we know) that in the real world repairs just aren't that easy.

## What is Real-Time Labor Guide used for?

[Auto Repair](https://www.capterra.com/auto-repair-software/)

Top alternative

Featured

Overall rating

Based on 80 user reviews

Reviews sentiment

Positive

85%

Neutral

8%

Negative

8%

Starting price

$17.5

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Real-Time Labor Guide?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.autolaborexperts.com&name=Real-Time Labor Guide)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Real-Time Labor Guide

4.3 (80)

VS.

[4.6 (600)](https://www.capterra.com/p/201737/ARI/reviews/)

Starting Price

$17.5

Per User, Per Month

Starting Price

$39.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (80)

Ease Of Use

4.5 (600)

Value For Money

4.5 (73)

Value For Money

4.7 (562)

Customer Service

4.4 (67)

Customer Service

4.6 (530)

## Real-Time Labor Guide alternatives

Highest Rated

[4.8 (742)](https://www.capterra.com/p/216500/Autoleap/reviews/)

Starting price

$199.00

Per User, Per Month

[4.2 (258)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/)

Starting price

$109.00

Per User, Per Month

[4.8 (162)](https://www.capterra.com/p/153469/Shop-Ware/reviews/)

Starting price

$249.00

Per User, Per Month

[4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/)

Starting price

$199.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/118918/Real-Time-Labor-Guide/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Labor Rates

3.7 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Track, manage, and standardize customer rates for services performed by technicians

Service History

3.6 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Track work performed and resources used for past customers, sites, or assets

Alerts/Notifications

3.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Billing & Invoicing

4.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Quotes/Estimates

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

VIN Lookup

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history

Real-Time Labor Guide 20 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Create, manage, and send invoices or bills to customers

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Import and export data to and from software applications

Estimate expected cost based on various factors before a project begins

Track and manage inventory levels to maintain proper supply

Report on the allocation and distribution of labor costs across projects

Track, manage, and standardize customer rates for services performed by technicians

Track parts inventory levels and manage re-stocking

Accept and process customer payments for products or services using hardware and software

Generate quotes or estimates for customers

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Track work performed and resources used for past customers, sites, or assets

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Allows fleets and service businesses to track information about their vehicles.

Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history

Creating, assign, and track jobs and/or tasks for work orders

Features

4.2 (78)

4.2

Based on 78 reviews

## Pricing

Value for money

4.5 (73)

Free Trial

[View pricing plan details](https://www.capterra.com/p/118918/Real-Time-Labor-Guide/pricing/)

Real-Time Labor Guide / Real-Time Pro / ShopDriver Elite

$17.50

Per User,Per Month

It includes:

-   Accessible From Any Device
-   Create Combination Jobs
-   Create Estimates & Invoices
-   Customizable Manufacturer List & Labor Rates
-   Full Pricing Flexibility
-   Labor Times for Different Vehicles
-   Regular Updates

Value for money

4.5 (73)

4.5

Based on 73 reviews

## Integrations

[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

iCloud](https://www.capterra.com/p/204717/iCloud/)[

Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)[

360 Payments](https://www.capterra.com/p/177326/360-Payments/)

## Support, customer service and training options

Customer Service

4.4 (67)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (67)

4.4

Based on 67 reviews

## User reviews

Overall rating

4.3

Based on 80 reviews

Filter by rating

5(46)

4(22)

3(6)

2(3)

1(3)

Mentioned topic

Sorted by most recent

SA

Sayyed A.

Project Coordinator

Information Technology and Services

### "Useful Tool with Some Rough Edges"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

December 15, 2025

Overall, it’s a solid and practical system once you’re set up, especially for managing schedules and invoices. With fewer bugs and a smoother learning process, it could be excellent.

Pros

Real-Time Labour Guide does a great job with Invoice Management and Appointment Scheduling, and the Security gives confidence when handling sensitive data. Mobile Access is handy on the go.

Cons

There’s a noticeable Learning Curve, and I ran into a few Bugs and Issues that slowed things down. Customer Support is helpful, but responses can sometimes take longer than expected.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Christopher P.

Service manager

Automotive

### "Labor guide with invoicing not bad"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

December 7, 2025

I was happy for the first month. I needed something that had more integration and more functionality. Even though those things cost more money with another company, that’s where I went.

Pros

Someone offered me the opportunity to take my Shop to the next level from paper invoices and calculator to something that did most of the work for me. It’s really inexpensive. I would say it’s cheap and it works for a start up shop which is what I used it for. Only a few months so I could get off the ground.

Cons

Invoices are tough to find once finalized for warranty. They are there you just have to do an irregular search.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BC

Brenda C.

Billing Clerk

Automotive

### "Making Us Competitive in Real Time"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 28, 2025

Updated guides to keep us competitive in a large market without shorting ourselves.

Pros

Being competitive with labor rates and not under-charging for services.

Cons

Sometimes it was hard to get the market we are in just right compared to places less urban than us.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jesse E.

Owner- Master Mechanic

Automotive

### "Exactly What I Needed"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 16, 2023

Pros

I love everything about Real-Time Labor Guide and wouldn't trade it for any of its competitors.... ever.

Cons

There's literally nothing I can think of that is wrong with this software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Maurice S.

Owner

Automotive

### "Good entry level product"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

March 2, 2023

Pros

Cheap.Easy to use.Cloud based.Great for small startups

Cons

No QuickBooks integration.No way to “offload” transactions.Product is stagnant, no significant features added for year.Not very scalable It is easy to out grow the product which is sad.We will have to go to something else soon if we can not find a way to integrate with accounting software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Moises Javier L.

MUD LOGGER

Oil & Energy

### "Lamejor aplicacion de mecanica"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 10, 2022

Pros

La explicación de mecánica es impresionante

Cons

Me gustaria que tenga una alarma para kilometrajes que uno necesite que le avisen un mantenimiento

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HG

Harold G.

owner

Automotive

### "owner"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 1, 2022

terrible

Pros

nothing the labor time is wrong , if you are a shop you will go broke with this labor time

Cons

pricing, you will get screwed, on real time labor guide

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KL

Kameron L.

Business Center

Automotive

### "Horrible customer service beware new customers"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 31, 2022

Labor guide appears to be a little low in labor times across-the-board

Pros

The pricing is about the only thing on the plus side for the software Customer service is not existent to say the least

Cons

Customer service not their software shut down over the weekend nobody to answer the phone calls or respond to emails customers standing in my shop waiting for invoicing software to come up and never happens horrible experience I recommend staying away from this company due to lack of customer service over the weekends I recommend staying with more reputable companies that have 24 hour customer service

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JA

John a z.

ownef

Automotive

### "basic good quality"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

July 22, 2021

fair

Pros

ease of billing.license plate to vehicle id

Cons

lookup history is ineffective .mileage maintaince. mileage lookup too vague or non existent wish it had more features such as digital inspections.almost no updates.wouldn't mind paying more for better features

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CL

Charles L.

Owner

Automotive

### "Great pic for small shops"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

September 16, 2020

Needs more features in an additional tier or al a cart add ons. I use this daily, incredibly easy to generate accurate quotes, but a POS system its not...yet.

Pros

Overall the product is very useful. The are very few products for small guys to get away from paper & get access to labor guides. Ive tried all of the $20-$50 monthly options as I wanted a cloud based system that I could work with from anywhere regardless of platform. I really think this has helped me attract more business & close more sales due to accurate quoting. Lets face it people want professional & accurate quotes up front...and when they come back to pickup they dont want surprises either- this gains trust. In this regard RT has actually made me more money & makes things more efficient. How can a small shop justify $100-250 per month for Shop Management? Well theres not much out there that will get you running for sub 100 much less the $25/month I promise ya!

Cons

Now for the downsides...Im anxiously awaiting some upgrades- another tier for those of us wanting AR & Inventory, regardless of the info page here there is no inventory- nada. This needs to be fixed. The Customer owed balance needs to me on the main page so you know what folk are due/overdue at a glance instead of drilling into each work order & clicking thru to the end- its ridiculous to have to do that. Multiple tech assignment would be super helpful as well- each labor line should have ability to assign more than one all of the techs- not just one. Adding part vendors on the fly would be nice too but thats nit pickin. We need inventory Customer AR (and report) as well as Quickbooks online integration. I should be able to use this software to see what oil & filters I have on hand at least! All that said, they promise more soon & are adding payment processing- I really hope its soon!

Switched from

[Workshop Software](https://www.capterra.com/p/131987/Workshop-Software-Online/)

To get the features from Workshop it gets pretty expensive...when you pay that kid on money you expect it to be stable & not glitchy. Had my request & complaints not went ignored for days I may have stayed longer & dealt with it, as there is alot of promise for Workshop. Though when I tried RT & actually saved a ton of time & money & wasnt bogged down with glitches I was sold on RT. WS had many half baked feature sets that were there but didnt work fully only to get aholt of some one and be prodded into spending more $$...then when had to sort out billing errors with overseas CS, thats it Im done!

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

[AutoShop](https://www.capterra.com/p/35810/AutoShop/)

[Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/)

[AutoRepair Cloud](https://www.capterra.com/p/147213/AutoRepair-Cloud/)

Reasons for choosing Real-Time Labor Guide

Ease of use, price & stability

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/118918/Real-Time-Labor-Guide/reviews/)

Popular comparisons

[ARI vs Real-Time Labor Guide](https://www.capterra.com/compare/118918-201737/Real-Time-Labor-Guide-vs-ARI)

[AutoLeap vs Real-Time Labor Guide](https://www.capterra.com/compare/118918-216500/Real-Time-Labor-Guide-vs-Autoleap) 

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