# Gradelink Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Gradelink Software - reviews, pricing plans, popular comparisons to other School Management products and more.

Source: https://www.capterra.com/p/118900/Gradelink-SIS

---

# 

 Gradelink Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 2, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Gradelink

## What is Gradelink?

NEW: See our redesigned parent and student portals! Administrators, help your private school save time, improve enrollment, and fulfill its mission. Attendance, communication tools, lesson plans, reporting, Google Classroom Integration, and more--all in one integrated platform that's easy to use. Gradelink is entirely internet-based, giving you and your staff the freedom to work anywhere. Plus, you'll enjoy personalized training and support at no additional charge. Visit the website to watch a demo.

## What is Gradelink used for?

[Student Information System](https://www.capterra.com/student-information-system-software/)[Gradebook](https://www.capterra.com/gradebook-software/)[School Management](https://www.capterra.com/school-administration-software/)

Overall rating

Based on 642 user reviews

Reviews sentiment

Positive

97%

Neutral

2%

Negative

0%

Pros & cons

Prompt and thorough customer assistance

Responsive and supportive staff team

Outdated and unintuitive interface design

Recurring glitches and interruptions

Starting price

$121

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Gradelink alternatives

Highest Rated

[4.8 (164)](https://www.capterra.com/p/135075/Classe365/reviews/)

Starting price

$100.00

Per User, Per Month

[4.5 (448)](https://www.capterra.com/p/133283/Alma/reviews/)

Starting price

Contact vendor for pricing

[4.7 (69)](https://www.capterra.com/p/33869/PraxiSchool/reviews/)

Starting price

Contact vendor for pricing

[4.8 (74)](https://www.capterra.com/p/197828/DreamClass/reviews/)

Starting price

$99.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/118900/Gradelink-SIS/alternatives/)

## Who uses Gradelink?

Based on Capterra reviews from the past 3 years

## Pros and Cons

Prompt and thorough customer assistance

98% positive reviews out of 318

Most reviewers appreciate customer support’s quick responses, helpful tutorials, and willingness to resolve concerns efficiently.

Jonie R

Administrative Assistant to Executive Director, 11 - 50 employees.

"responded quickly to my request for assistance, had the answers I needed, walked me through a specific set-up and actually took the extra time to make sure I had completed the set-up correctly! "

Outdated and unintuitive interface design

38% negative reviews out of 55

Some reviewers describe the user interface as dated, unintuitive, and sometimes confusing, requiring extra training or support.

Responsive and supportive staff team

98% positive reviews out of 46

Most reviewers describe staff management as highly responsive, knowledgeable, and patient, streamlining daily operations efficiently.

Beverly A

Administrator of Lighthouse Christian Academy, 2 - 10 employees.

"She not only has answers but is willing to take you by the hand to correct necessary areas, She makes you feel warm and fuzzy inside which is a testament to her care of and for her responsibility in the corporation. "

Recurring glitches and interruptions

42% negative reviews out of 48

Some reviewers report bugs and issues, including frequent timeouts, glitches, and occasional difficulties accessing or navigating features.

Accessible and knowledgeable technical support

97% positive reviews out of 29

Most reviewers find technical support consistently available, friendly, and effective in resolving issues and offering guidance.

Debbie B

Human Resources Office Manger, 11 - 50 employees.

"Technical support has always been responsive and solving our immediate problems and they offer insight on how to make our process better and time efficient with their processes."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Student Management

4.7 (98)

66.33% of 98 reviewers that rated this feature as important or highly important

Database of students to track personal information of individuals and families

Student Information/Records

4.6 (76)

75.00% of 76 reviewers that rated this feature as important or highly important

Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration

Attendance Tracking

4.7 (72)

73.61% of 72 reviewers that rated this feature as important or highly important

Track the attendance of specific individuals or groups

Parent/Student Portal

4.6 (62)

67.74% of 62 reviewers that rated this feature as important or highly important

Online gateway through which parents and students can view material and communicate with teachers

Admissions Management

4.4 (56)

62.50% of 56 reviewers that rated this feature as important or highly important

Handle the registration and admission process for existing and new students

Class Scheduling

4.3 (54)

64.81% of 54 reviewers that rated this feature as important or highly important

Schedule in-person or online classes

Gradelink 59 features

Handle the registration and admission process for existing and new students

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Creation, administration, and evaluation of assessments or tests

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Create, manage, and send invoices or bills to customers

LMS functionality built-in for content delivery

Manage cafeteria operations such as menu creation, payment processing, order intake, or vendor management

Track and manage schedules and meetings via an integrated calendar

Online registration for classes

Schedule in-person or online classes

Plan and schedule lessons and maintain students' behavior in the classroom

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Create, organize, and assign courses to users

Map out the subjects that comprise courses of study

Alter the layout and content of reports

Import and export data to and from software applications

Manage and store data in a database

Allow staff users to manage and track disciplinary interactions with students and to view individual student's discipline records

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Online portal where employees can access and track their own information

Manage the enrollment and onboarding of all new members and accepted applications

A list of events with their respective dates

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Automatically collect recurring fees or dues from members

Plan, manage, and track the financial activities of an individual or organization

The software is designed for classrooms

Software designed for higher education organizations

The software can be customized to be used in individual labs for different subjects

Using different formulas/functions to determine grades or scores for student's performance in various exams or assessments.

Track student's scores and grades on course materials

Software designed for private/independent schools

Review or test a specific candidate's skills

Software designed for kindergarten through 12th grade schools

Tool for educators to create, organize, and manage class lesson plans efficiently

Access the system via a mobile application

Online calendar of upcoming events/activities viewable to members and visitors

Accept and process online payment transactions

Portal for parents to see and update childrens' info, track progress & more

Online gateway through which parents and students can view material and communicate with teachers

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Notifications that are delivered to users as soon as an event occurs

Ability to record, store, update, and retrieve information

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Create, manage, and distribute student reports that document their academic progress and achievements

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Software designed for school districts

Software designed for special education institutions

Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration

Database of students to track personal information of individuals and families

Create tools to measure student retention of learning material and lessons

Set up connections to third-party platforms to improve business processes

Export text transcripts for the chat between two or more individuals

Features

4.5 (602)

4.5

Based on 602 reviews

## Pricing

Value for money

4.7 (521)

Free Trial

[View pricing plan details](https://www.capterra.com/p/118900/Gradelink-SIS/pricing/)

Up to 50 Students

$121.00

Other,Per Month

It includes:

-   Unlimited personalized support via phone and email.
-   Training for all staff members.
-   Unlimited access to Gradelink’s help website with an extensive library of how-to articles and videos.
-   Automatic software updates.

51-100 Students

$164.00

Per Month

It includes:

-   Unlimited personalized support via phone and email.
-   Training for all staff members.
-   Unlimited access to Gradelink’s help website with an extensive library of how-to articles and videos.
-   Automatic software updates.

101-150 Students

$210.00

Per Month

It includes:

-   Unlimited personalized support via phone and email.
-   Training for all staff members.
-   Unlimited access to Gradelink’s help website with an extensive library of how-to articles and videos.
-   Automatic software updates.

Value for money

4.7 (521)

4.7

Based on 521 reviews

## Integrations

[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Google Classroom](https://www.capterra.com/p/186631/Google-Classroom/)[

Schoology](https://www.capterra.com/p/128481/Schoology/)[

PaySimple](https://www.capterra.com/p/146664/PaySimple/)[

ClassLink](https://www.capterra.com/p/31848/ClassLink/)[

Renaissance Star 360](https://www.capterra.com/p/175893/Renaissance-Star-360/)[

Renaissance](https://www.capterra.com/p/10005818/Renaissance/)[

FACTS](https://www.capterra.com/p/16845/FACTS/)

## Support, customer service and training options

Customer Service

4.9 (617)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (617)

4.9

Based on 617 reviews

## User reviews

Overall rating

4.7

Based on 642 reviews

Filter by rating

5(488)

4(135)

3(16)

2(1)

1(2)

Mentioned topic

Sorted by most recent

VC

Virgilla C.

Director

Education Management

### "Gradelink hits the mark!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 22, 2026

Overall, I am very pleased with this program and my experience with Gradelink. There is lots of help available when needed and the program provides lots of training and is easy to use.

Pros

So far, Gradelink has been very user-friendly and the implementation staff has been very helpful. Ther are lots on online tutorials available as well.

Cons

I don't really like the look of the product when signed in. The text looks very small. It's challenging when working on my laptop, but this is just a small issue compared to the ease of the product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 27, 2026

Good news, Virgilla! Our development team is hard at work updating Gradelink’s teacher and admin interface. Although we don’t have a release date yet, the new design will match the recently updated parent/student portal. A convenient way to stay informed on this and other helpful info is to subscribe to Gradelink News at gradelink.com/newsletter.

RM

Rosalinda M.

Secretary Front Office

Religious Institutions

### "KUDOS for GRADELINK"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 19, 2026

I am new to the school and new to using the Gradelink system. I adapted quickly and thank the customer service support team for their quick responses and help.

Pros

The Gradelink system is easy to navigate and use. I am in charge of attendance, report cards, and entering information for enrollment. When ever I am in a jam, there's always a quick response when I call or email. I sent an email this morning and the turn around time was 10 minutes, awesome. It' safe, secure and easy to use.

Cons

So far, I haven't had an issue that hasn't been resolved with the help of a Gradelink Rep either by phone or email.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 26, 2026

We’re glad to hear you’re getting the hang of Gradelink, Rosalinda! We’re here when you need us, and you can also get answers anytime you’re in Gradelink by clicking on the question mark icon at the top of the screen

GC

Georgemay C.

Administrator

Education Management

### "Exceptional Customer Service with Agent"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 15, 2026

This experience reinforced my confidence in Gradelink, and I truly appreciate \[sensitive content hidden\] dedication and excellent support.

Pros

I had an outstanding experience with the Gradelink customer service representative, \[sensitive content hidden\]. He was professional, patient, and highly knowledgeable, taking the time to thoroughly understand my issue and resolve it efficiently. \[sensitive content hidden\] communicated clearly and courteously throughout the entire process and went above and beyond to ensure everything was handled correctly. He also took the initiative to demonstrate ways to make the most effective use of our plan, which was greatly appreciated. It is rare to encounter customer service that is both this responsive and genuinely helpful. Thank you \[sensitive content hidden\]! We appreciate ALL that you do.

Cons

would like to note one area for improvement in the overall support process. On a few occasions, I left voicemail messages and did not receive a return call, which was challenging given the time-sensitive nature of my issue. However, once \[sensitive content hidden\] recognized that I was attempting to make contact, he proactively returned my call and immediately provided exceptional assistance. I was working against a tight deadline to resolve a dead link and publish report cards, and his responsiveness at that moment was invaluable. \[sensitive content hidden\] took the time to help me identify the right questions to ask and clearly understand the issue I was experiencing, something I had struggled to articulate despite Gradelink’s many excellent training videos and resources, which I truly appreciate. His ability to quickly assess the situation, guide me through the solution, and offer helpful insights made a significant difference and turned a stressful situation into a positive experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 26, 2026

Thank you for your very well-thought-out review, Georgemay. We love knowing your experience has been outstanding!

NE

Nate E.

Teacher

Education Management

### "I like Gradelink."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 12, 2025

Very satisfied. This product fulfills all our needs at a far more reasonable price than its competitors. I still can't get over how good the customer service is.

Pros

Gradelink is simple to use. It does not over complicate things. Yet, it covers everything we need as a school. I almost forgot this. The customer service is unparalleled in the business world. It is absolutely fantastic. The response time is very short and the help is great.

Cons

The aesthetic is not great. I feel like the colors and overall theme could be modernized and improved. I would also love it if they made a feature where you could access one student and all his/her grades (and edit them). If a student is absent, it would be nice to enter all their missing grades in from one screen instead of having to click around.

Switched from

[PowerSchool](https://www.capterra.com/p/175664/PowerSchool/)

Too complicated. Too expensive. Too difficult to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 14, 2025

It’s rewarding to hear that your school is getting everything you need out of Gradelink, Nate! We also appreciate your feedback. We recently redesigned the parent and student portal with a fresh new interface. Our development team is now hard at work on redesigning other areas of Gradelink, so stay tuned for updates.

TS

Tara S.

director

Education Management

### "Please do NOT waste your time"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 8, 2025

My overall experience is horrible. There is zero support and understanding of what you are getting. I reached out for help multiple times.

Pros

I have ZERO pros. \[sensitive content hidden\] promised support that was NEVER given. I paid to enroll me and I never received support to make this work. Please do NOT trust this system.

Cons

There are no pros for GradeLink. This has been the most expensive product. There is no customer support. There is no clear understanding of what you are paying for. I paid for the enrollment package. I really thought my sales person, \[sensitive content hidden\] was trustworthy. He knew I was starting a nonprofit. He nor \[sensitive content hidden\] helped at all. My zoom call with \[sensitive content hidden\] was not soom at all. I never saw his face, however he logged into my computer for a minute but taught me nothing. I spent $1000 and have no program that works. Do not buy this. Go to Skyward or Powerschools.

Alternatives considered

[Skyward Student Management Suite](https://www.capterra.com/p/2185/Skyward-School-Management/)

Reasons for choosing Gradelink

I wish I had not chosen GradeLink. \[sensitive content hidden\] made me think it was worth it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 25, 2025

It’s unfortunate that you feel you have received zero value from Gradelink, Tara. We take all customer concerns seriously, and want to assure you that providing dedicated, comprehensive support is a top priority for us. Upon reviewing your account history, we do see a detailed record of multiple attempts by our support and billing teams to connect with you regarding your account. We understand that implementing new software, especially while launching a non-profit, can be challenging. This is why proper training and implementation are so critical. Our records show that our support rep was working diligently to connect with you and initiate this crucial setup. For clarification on what you’re paying for, please review your invoice, which provides a breakdown of your monthly fees. We would appreciate the opportunity to get this resolved. Please reach out to your support rep, and he’ll be happy to help.

BC

Barbara C.

Principal

Education Management

### "Outstanding"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 5, 2025

My experience has been excellent and I'm really satisfied with both product and support services. Parents too can keep up with grades and progress easily. They are alerted when students receive a poor grade. Texting and emailing between teachers and parents is also easy and timesaving for faculty.

Pros

Their system is seamless, very user friendly, and fits your budget. \[sensitive content hidden\], our assigned representative in Customer Service, is always available. My questions are always answered professionally and if I run into a snag, she is always able to guide me through adjustments or changes to be made.

Cons

There really isn't anything negative I can say about Gradelink. My experience is such that I would recommend the program to any school.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 14, 2025

We love that you’ve had such a great experience, Barbara, and we’re honored by your recommendation!

GS

Grace S.

Administrative Assistant

Education Management

### "Excellent Customer Service Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 27, 2025

The overall experience with Gradelink has been great! It meets our needs as an organization, and I cannot praise their customer support enough for the prompt response and efficient help.

Pros

Customer support was great! \[sensitive content hidden\] helped me tremendously on a report I needed, and was able to help me customize it.

Cons

There are no cons for me so far. If I am unable to find something and it isn't on the support link, the customer service email will help on the same day.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 5, 2025

We’re happy that your experience with Gradelink has been so good, Grace! And we promise to do everything we can to keep it that way.

AU

Anonymous User

Head of School

Education Management

### "Great customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 23, 2025

This is our first year, and while GL does not quite function as we would like, we are grateful for great technical support, which makes day-to-day challenges so much easier.

Pros

Our school's tech support representative \[sensitive content hidden\] has been excellent. He has been quick to respond, giving very specific and helpful responses.

Cons

Being an international school, we would love to see Gradelink address differing time zones within a system and combine semester-long classes with year-long classes within the class schedule feature.

Alternatives considered

[Classter](https://www.capterra.com/p/155900/Classter/)

Reasons for choosing Gradelink

It appeared to have more features we were looking for such as class attendance, family portal, and Google Classroom integration.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 24, 2025

Thank you for your feedback! We appreciate it because learning about our school’s needs plays a vital role in our ongoing product development.

JW

Jennifer W.

Office Manager

Education Management

### "Great Job,\[sensitive content hidden\]"

5.0

Overall Rating

5.0

5.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

September 18, 2025

Pros

\[sensitive content hidden\] did an awesome job helping me problem solve an issue I was having. I am so grateful for his patience, kindness and knowledge.

Cons

I didn't like having to send an email after I tried to call. I waited about an hour for a call back for an issue that I was really needing to resolve quickly. Once the call came, however, I got all the help I needed. I also really wish the system/program was more intuitive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 24, 2025

We’re always happy to help, Jennifer! We respond as quickly as possible; however, call volume sometimes prevents our support reps from being immediately available. For instant answers 24/7, please click on the question mark icon at the top of the screen in Gradelink to access the free help website. You’ll find articles, screenshots, and videos on a wide range of topics.

NM

Nicole M.

Executive Assistant

Education Management

### "Great fit for a small school"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 29, 2025

It's been a good fit for our small school, just starting. Families find it easy to navigate. it was easy to get started.

Pros

It's a reasonable price point & offers a lot of helpful features. The customer service is helpful & quick to respond.

Cons

It takes a lot of time to set up on our side of things. The videos are out of date & have a different look & settings.

Alternatives considered

[Mail Assure](https://www.capterra.com/p/178413/Mail-Assure/)

Reasons for choosing Gradelink

price & options. features. price was the main option.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 5, 2025

We’re glad you’re off to a great start, Nicole! We look forward to working with you and your school for many more years to come.

[View all Reviews](https://www.capterra.com/p/118900/Gradelink-SIS/reviews/)

Popular comparisons

[Alma SIS vs Gradelink](https://www.capterra.com/compare/118900-133283/Gradelink-SIS-vs-Alma)[PraxiSchool vs Gradelink](https://www.capterra.com/compare/33869-118900/PraxiSchool-vs-Gradelink-SIS)[iGradePlus vs Gradelink](https://www.capterra.com/compare/118900-121762/Gradelink-SIS-vs-iGradePlus)[Classe365 vs Gradelink](https://www.capterra.com/compare/118900-135075/Gradelink-SIS-vs-Classe365)

[Classter vs Gradelink](https://www.capterra.com/compare/118900-155900/Gradelink-SIS-vs-Classter)[Pikmykid vs Gradelink](https://www.capterra.com/compare/118900-165709/Gradelink-SIS-vs-PikMyKid)[MySchool vs Gradelink](https://www.capterra.com/compare/114989-118900/MySchool-vs-Gradelink-SIS) 

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