# ProcessMaker Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ProcessMaker Software - reviews, pricing plans, popular comparisons to other Workflow Management products and more. Source: https://www.capterra.com/p/118311/ProcessMaker-BPM-Software --- # ProcessMaker Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ProcessMaker ## What is ProcessMaker? ProcessMaker's low-code intelligent automation platform empowers organizations to design business processes in seconds—no experience necessary. ProcessMaker effortlessly automates mission-critical processes, capitalizes on the next generation of AI-powered innovation, and unlocks the full productivity of your skilled workforce. The platform offers a range of free trials to showcase ease of use and technical innovation. ## What is ProcessMaker used for? [Workflow Management](https://www.capterra.com/workflow-management-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/)[Low Code Development Platform](https://www.capterra.com/low-code-development-platform-software/) Overall rating Based on 174 user reviews Reviews sentiment Positive 91% Neutral 7% Negative 1% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ProcessMaker?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.processmaker.com/&name=ProcessMaker) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ProcessMaker 4.5 (174) VS. [4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price Contact vendor Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (174) Ease Of Use 4.5 (18) Value For Money 4.2 (104) Value For Money 4.3 (15) Customer Service 4.2 (164) Customer Service 4.4 (17) ## ProcessMaker alternatives [4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.5 (2,246)](https://www.capterra.com/p/146136/Lucidchart/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (249)](https://www.capterra.com/p/137206/Caspio/reviews/) Starting price $540.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.8 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Forms Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Store, manage and track all forms in a centralized location Task Management 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Approval Process Control 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage the process of evaluating documents or requests submitted for approval Graphical Workflow Editor 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, design and modify the flow and processes of tasks in a project Mobile Access 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Reporting/Analytics 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data ProcessMaker 39 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Define and maintain business rules that determine workflow capabilities and criteria Track and manage schedules and meetings via an integrated calendar Provides a channel for team members to share media files, communicate, and work together Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Alter the layout and content of dashboards Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Graphical representation of data Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Store, manage and track all forms in a centralized location Create, design and modify the flow and processes of tasks in a project Access software remotely via mobile devices Drag and drop/visual interfaces that allow non-tech users to build without writing code Document any changes or proposed changes made to business processes or workflows Visually identify, define, and map all details and relationships surrounding business process models and elements Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Search and filter data across systems to locate required information by entering keywords or certain criteria Allow users to access multiple services after entering their login credentials once Create, manage and track all task activities and progression Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Alter the default workflow to meet your organization's needs Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (115) 4.3 Based on 115 reviews ## Pricing Value for money 4.2 (104) ### Starting price Contact vendor for pricing Free trial available [View all Pricing Plans](https://www.capterra.com/p/118311/ProcessMaker-BPM-Software/pricing/) Value for money 4.2 (104) 4.2 Based on 104 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Joomla](https://www.capterra.com/p/161648/Joomla/)[ Drupal](https://www.capterra.com/p/119594/Drupal/)[ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[ Zimbra Collaboration Suite](https://www.capterra.com/p/60349/Zimbra-Collaboration-Suite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (164) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (164) 4.2 Based on 164 reviews ## User reviews Overall rating 4.5 Based on 174 reviews Filter by rating 5(97) 4(62) 3(13) 2(2) 1(0) Mentioned topic Sorted by most recent Tobel A. IT technician Law Practice ### "ProcessMaker Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 February 16, 2022 low code made work easy for me, you need no advanced IT knowledge to get along with this software since the software can handle backend connections and manage exceptions without any input from users needed. Pros The API integration is amazing, different software from different developers collaborating in the most efficient and effective way. Cons unable to locate the email feature in process maker4 of which i was using in version3. can't get this change right. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Artemio E. Owner Computer Software ### "Dgital Transformation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 23, 2021 Pros We start with version 3.x, easy to implement Cons Version 4.x had a paradigm shift, which makes deployment and development difficult Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Muhammad Adil M. Technical Analyst Information Technology and Services ### "ProcessMaker" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 17, 2021 Overall a good product for its productivity and highly trained support staff. User interface for administration and users is easy to learn. Pros For integration workflows it is the best tool in market. Quick and fast working model and you can have finished your tasks in a jiffy. Documentation is complete and elaborative for PHP and JavaScript. Cons Debugging is bit tricky and not so good integrated module for third party. Local training is not available like other products in market Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EU Elvis U. Business Analyst Insurance ### "My experience using ProcessMaker Workflow Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 February 28, 2021 My experience so far with ProcessMaker has been positive but there is still some room for improvement. Pros One thing I like about ProcessMaker is that it can be accessed over the internet by using a token, making it possible to work from anywhere. Cons One thing I do not like about ProcessMaker is that it is still very much human cerntered. This can be taken care of if an automation feature is added. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EE ELIZABETH E. Digital Compliance Officer Banking ### "Making Processes Easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 28, 2021 Its an excellent software in general. I dont need papers anymore and has made working from home even more fun. Pros First of, I love that it can be designed not to require VPN access before you can use. I work from home and can easily access the company's processmaker when i want to submit my weekly and monthly reports. Cons I feel the software is too flexible that the processmaker team makes changes almost everyday. Human intervention makes using the software stressful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Nothando M. Business analyst Banking ### "Great Workflow Solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 February 6, 2021 Overall, i was satisfied with the level of productivity i got from using this software alone. Especially in a small/medium company. I have to say that I really did not experience any unforeseen crashes, the software also responds quite well to changes ( except upgrades, it was terrible), the workflows have to be checked after each upgrade because sometimes, they break. Pros I used ProcessMaker for a year but in 2 different companies and under 2 different licences and the following features were the most appealing to me. 1. The layout was familiar from the word go - ProcessMaker utilizes an almost email like generic layout which made it easy for me to understand it, use it and implement it. There is a section for drafts and even one for inbox. 2. Allows easy tracking and workflow management because of how the folders are split out hence a positive addition for the business as a whole - you are able to view due dates at first glance, see prioritized tasks and have a real time snapshot of where your project is.. 3. It is not the hardest tool to use, in fact it's actually quite easy - ProcesMAker actually utilizes the drag and drop feature that is a very familiar feature as computer OS systems also have it, using it for the first time does not feel like it's the first time. 4. Since it's a cloud software, you can access all your data on several devices and different locations as long as you have a connection. This is very convenient. I also noticed that sometimes, I did not have to be logged into the company network to access my data. 5. It works well, smoothly and feels good to use. Cons I think the license is a bit expensive and if the company is big then this is a revenue drain. The problem is that the license is on a per user basis. A product that requires so many licenses ultimately slows down the business, spare licenses would help alleviate this problem but I have not seen the initiative yet. Performance of individual users within the software is also greatly affected by how hard it is to create reports, a user needs to take time and understand the software before he/she can perform reports. The user interface, even though familiar , feels a little bit outdated and could use an upgrade or a make-over. Lastly, when you run into issues, customer support is not the best, could be improved. Broken workflows area a lot to fix and usually happen after a system upgrade, this could be improved. Alternatives considered [Nintex Process Platform](https://www.capterra.com/p/141379/Nintex/) Reasons for choosing ProcessMaker The company eventually decided to adopt ProcessMaker for a limited amount of time. Ultimately settling on Power Automate because of the license issue and customer support problems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Jeremy C. Product Assessment Specialist Biotechnology ### "ProcessMaker" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 8, 2020 Pros Flexibility of software for custom process solution Cons Some bugs, but were addressed by customer support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TS Tyler S. Assistant Director, Enterprise Applications Information Technology and Services ### "Great workflow product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2020 Very good so far. I'm really looking forward to rolling out across our University. Pros API Integration was a must-have for us. Our previous workflow product did not have API integrations and thus, could not execute commands to other systems. Cons Steep learning curve. Still requires IT intervention (milage may vary from company to company) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RB Rachel B. Business Process Improvement Manager Banking ### "Easy to Configure and Great Support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 1, 2020 Pros Really easy to build and configure - even for someone with no coding experience. Great customer service. Cons Missing certain features. Difficult to build PDF outputs for retention in our systems. Support from our sales engineer has been top notch Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PE Pius E. Technical Account Manager Banking ### "Feedback on purchase and installatio of ProcessMaker BPM Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 July 1, 2020 Experience is good so far but requires training of users which could have come helpful with license purchase - additional approval to fund training of users is being sought to bridge this gap. Pros Contracting process and support for onboarding Easy of setup Cons Scarce local support Training credits not available with purchase as with other solution providers such as IBM, Microsoft etc. Alternatives considered [Oracle Business Process Management](https://www.capterra.com/p/156563/Oracle-BPM-Suite/) Reasons for choosing ProcessMaker Proven reference site in similar local companies Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/118311/ProcessMaker-BPM-Software/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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