# Page 7 | New Relic Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is New Relic the right Application Performance Management solution for you? Explore 195 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/118128/New-Relic/reviews --- New Relic 4.5 (195) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 24th, 2026 # Page 7 - Reviews of New Relic ## Showing most helpful reviews Showing 151-175 of 195 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jiří B. Cofounder Information Technology and Services Used the software for: 1-2 years ### "null" September 25, 2015 4.0 Review Source Sean F. Sr. Systems Engineer Automotive Used the software for: 1-2 years ### "null" February 15, 2016 5.0 Review Source Paul H. VP Procurement - Technology - (Interim) Financial Services Used the software for: 1-2 years ### "null" January 6, 2016 5.0 Review Source Jason A. Senior Web Developer Computer Software Used the software for: 1-2 years ### "null" November 19, 2015 4.0 Review Source VR Verified Reviewer Software Engineer Computer & Network Security Used the software for: 1-2 years ### "New Relic is a great way to track user activity!" September 25, 2018 4.0 Pros I like how clean the UI is. It's simple, and the many dashboards you can create allow an easy way to display all the data you're collecting Cons I wish that it did not use NRQL, and instead used just some other standard SQL. NRQL has a lot of limitations in getting your dashboards to show up exactly how you want Review Source VR Verified Reviewer Senior Delivery Specialist - Innovation Lab Human Resources Used the software for: Less than 6 months ### "Useful analytics for UI and API performance" July 31, 2019 3.0 Analytics for the performance of EC2 servers running PHP code and Angular frontend applications. Pros The graphs and the basic analytics for an application are very useful to see how a server is performing and if there are any hiccups. Very clean interface. Cons A bit hard to navigate around the application but once on the page you desire, things are simpler. Also, the setup documents are a bit scattered and require a lot of reading in order to understand what to do and where. Review Source AM Ahmed M. Lead developer Used the software for: 6-12 months ### "Simply extremely useful" May 16, 2018 5.0 Pros Ruby developer? Can't dispense New Relic! It's a great, user friendly, and full of features analytics software. It's very easy to set up and gives you accessible yet rich information about how your app works Cons I didn't like the mobile app. I also find the price a bit of a turn-off, even though its not excessively expensive Review Source VR Verified Reviewer Software Engineer Retail Used the software for: Less than 6 months ### "New Relic Review" April 29, 2019 5.0 Overall experience using New Relic has been really good. I would definitely recommend it to my colleagues. Pros My personal favorite feature is the weekly summary or report for traffic and issues. Provides visualization to monitor the application performance. It provides thorough alerts and emails. Cons Setting up alerts can be a little tricky at first, it has a steep learning curve. Fine tuning of monitors can involve some considerable efforts. Review Source BK Billy K. Marketing Associate Used the software for: 1-2 years ### "Great platform to see server stats at a glance" June 14, 2018 4.0 The benefits we receive from New Relic allows us to make sure our server is always performing at where it should be. Pros I love that New Relic allows my team to debug any site/server outages at a fleeting glance. Our favorite part about New Relic is the page speed insights. This allows us to make sure our servers are running at its peak performance at all times. Cons There are a lot of different portals on the new relic, it can get overwhelming if you don't know what you're looking for or where to look. Review Source TB Terence B. Software Developer Information Technology and Services Used the software for: ### "The X Ray you'd want for your web app" December 13, 2016 5.0 I highly recommend you try out New Relic. New Relic takes out the guess work on where the bottlenecks of your web app are located. If you can afford it, go with the PRO subscription as the thread profiler feature is just awesome. Pros Thread Profiler, Apdex, Key Transactions monitoring Review Source DL Derrick L. Application Consultant Used the software for: 1-2 years ### "Helping dev team to stay on top" April 13, 2018 5.0 Pros Installation process is easy and it was no difficulties along the way. The interface is very intuitive & friendly. Cons Android/iOS app is quite buggy, so checking performance on the go is quite troublesome. Price is quite steep, basically doubles the cost of a server. Review Source BT Brice T. Strategic marketing officer Banking Used the software for: 1-2 years ### "Good software because there are none drop " December 17, 2022 5.0 Pros Simple, easy to use and with an understandable dashboard and easy to put on the cloud Cons Apart from the price I have no problem with this software Review Source Paul M. Computer Software Used the software for: ### "Amazing service" May 4, 2014 5.0 I've only used the trial so far but it has been great. I'm using Azure worker roles and it has been good to work with so far. Pros \- Great customer support - Powerful customization of metrics Cons \- Azure support for the name of the apps is a bit lacking Review Source DP David P. Svc Del Mgr Retail Used the software for: 1-2 years ### "Important tool" January 17, 2017 4.0 New relic is an important tool for us, providing clear accurate data, quickly, and from any location. Pros SImplicity Cons Cost model Review Source VT Virgymar T. Senior Developer Information Technology and Services Used the software for: 2+ years ### "Near-zero installation analytics app" February 7, 2017 4.0 We have been using New Relic for a while now, and it has become an indispensable tool for optimizing the performance of our apps. New Relic's Apdex feature allows us monitor end users experience at a glance. Pros Fast to deploy, great analytics out of the box Cons Can be overwhelming at first; there's just too much going on at once Review Source KW Kevin W. Web Developer Wine and Spirits Used the software for: 2+ years ### "Was awesome...when they had a free plan" November 16, 2018 4.0 Pros Incredibly useful for server admins and devs to debug application performance and server resources. Intuitive interface makes it very easy to get around. A boat load of features--more than I could probably ever use Cons They did away with their free plan and made it hard for a independent dev like myself to afford. Review Source ES Elaine S. Web Developer and User Interface Specialist Education Management Used the software for: ### "Not for those on a lean budget" July 18, 2017 5.0 Pros New Relic provides ways to visualize and quantify almost any aspect of your website or app's performance. Once you tweak the settings you can filter down to just the information you want to know currently, and it's easy to focus on high-traffic pages to get the most bang for your buck when using the data to optimize your site. Cons It's not immediately intuitive. It took a couple of product demos to start to understand how everything is organized. Go in expecting everything to be clickable, and that will help you more than anything. The price ended up being the biggest downside. Review Source SG Stephane G. Programmer Media Production Used the software for: 2+ years ### "New relic is amazing" September 12, 2018 4.0 Pros Very useful to help debug complex application. You can have an eagle view of what is going on in your software and easily see where most of your problems are. Cons You will have to install an agent on every system in order to start monitoring your applications. Review Source VR Verified Reviewer Backend Developer Used the software for: Less than 6 months ### "Reliable tools to monitor your application." June 24, 2018 5.0 Pros It is a well known software so everyone have heard about it and probably use it. And also there are a lot of tutorials from the website or from community. So it is now very had when you have a problem. Cons Nothing to dislike from New Relic, but I've heard my team lead to complain about it's pricing. But there are free trial available. Review Source US Udbhav S. Researcher Research Used the software for: Less than 6 months ### "One of the best for Log Management " August 19, 2021 4.0 Pros Ease to control, Integration available with the existing system, Open with cloud management like Azure Cons Need to work on Infrastructure mode, In addition enable python scripting Review Source VR Verified Reviewer Software Developer Computer Software Used the software for: 6-12 months ### "Great dashboard with some nice insights from a birds eye view." October 19, 2019 5.0 Pros I love that it gives you a nice overall analysis of what's happening with your application. I like that it gives you that data on a dashboard with some graphs so that you can see exactly where it's going up on down in performance, overall great product. I absolutely love it. Cons There isn't really something that I can add here Review Source VR Verified Reviewer Arquiteto de infraestrutura Used the software for: 2+ years ### "Monitor you environment using cloud infrastructure" January 7, 2018 5.0 Helped us to quickly find what was happening in our environment sometimes. Really easy to setup and quickly found what was happening. Pros Monitor basic infrastructure; Monitor your Java/.Net applications, EXTREMELY easy; Find easily errors and relations between problems, and quickly find the root cause Cons Depending of your environment or security level you need, maybe cloud option is a problem. That's the only trouble. Review Source KV Kevin V. Software Architect Internet Used the software for: 2+ years ### "Decent application monitoring" July 11, 2017 3.0 Able to get a nice view into database queries that would be hard to track otherwise. Pros The Application Monitoring and ability to dive into poorly performing database queries would be the highlight of New Relic. Reasonably easy to dig into details of stack traces. Cons The price is very expensive, customer support can be a mixed bag. User interface is hard to get around. Mobile app could use some work. Review Source Sarah C. Speech Language Pathologist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Helpful and organized" July 9, 2021 4.0 New Relic was a very useful, organized app--I just wish there had been a few more monitoring features available or a way to integrate a custom monitoring function. Overall thought, a great product. Pros Node based graph view of all interconnected apps was helpful in organizing my data and applications. It was very easy to get alerts and customize notifications and logs all from one singular place! Made me more efficient. Cons There weren't any good ways to manage and monitor the runtime memory of each app, which was a frustrating feature to be missing since it would have required an entirely new app and defeated the purpose of New Relic Review Source RK Ryan K. Used the software for: 2+ years ### "Deceptive Billing Practices" September 14, 2016 3.0 They have very deceptive billing practices. I agreed to a 12 month term, kept the product for 2+ years before cancelling. Upon cancellation I was charged three months fee because the product had "auto renewed" for a third year. My sales rep had told me it was a one year contract, no mention of anything auto renewing. I would have gone back to new relic but not after this. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.