# Page 7 | Eventzilla Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Eventzilla the right Event Management solution for you? Explore 392 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/117828/Eventzilla/reviews

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Eventzilla

4.4 (392)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of Eventzilla

## Showing most helpful reviews

Showing 151-175 of 392 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MB

Marissa B.  
Web Admin  
Sports  
Used the software for: Less than 6 months

### "If you need support, good luck."

December 24, 2018

4.0

We're actively looking into using Eventbrite. Having a pretty map isn't worth all this headache.

Pros

Being able to use an image in the seating reservation map

Cons

Their system had a bug where confirmed bookings weren't being marked as unavailable to new users, meaning every seat would open up for double booking after being purchased. After babysitting our event orders for duplicates and getting no response from support over the weekend, we finally got a response that they fixed it. So far they've offered no explanation and haven't actually fixed our existing orders being open to duplicates.

Review Source

CM

Christa M.  
Researcher  
Higher Education  
Used the software for: Less than 6 months

### "Great for easily organizing events"

May 24, 2019

4.0

Pros

I really liked the fact that Eventzilla allowed me to set up multiple events under one account so that registrants could see all of the events at once and choose the one that was best suited to their schedule. It also allowed registrants to be kept anonymous from one another, though the administrator had access to all the information.

Cons

Eventzilla was easy to use, but some of the links were cumbersome to navigate. It was not easy to change the theme and then update a description of the event and then change the location since these items were all different links that required multiple clicks. Sometimes I had to guess which link contained certain information so I spent a lot of time clicking the wrong links before I found where I wanted to be

Review Source

SMY

Susan M Y.  
Regional Trainer  
  
Used the software for: 2+ years

### "Great way to post available classes"

January 10, 2018

4.0

Pros

Usually easy to use. The copy feature saves me a lot of time when I have a repeat training in a different location.

Cons

The map feature does not always work. When I change the location of a training, sometimes the map still shows the original location.

Review Source

VR

Verified Reviewer  
Consultant engineer  
Automotive  
Used the software for: 1-2 years

### "Organize "

March 27, 2019

5.0

Pros

This software is very practical for any type of event . With this software everything become clear .

Cons

It would be better to have the possibilities to share big file ...

Review Source

PH

Pieter H.  
Owner  
Arts and Crafts  
Used the software for: I used a free trial

### "Event Planning and Marketing Software Review"

February 13, 2020

5.0

Overall, can help your small business with event planning and market details, but does create some unnecessary problems that hopefully can be fixed in the future

Pros

This software has great ticketing features, and the tracking tools that go with it are very helpful to gain demographic research for any event. The software is really easy to use, and definitely adds a lot of professionalism to any event you may have. Everything is very quick and straightforward; perfect for a small business.

Cons

Some customization features are missing, and sometimes some features don't always link properly. The hyperlink buttons to Paypal or Facebook would not work, and this in turn would time out customers who were attempting to pay for tickets. Customer service is capable, but has a long wait time.

Review Source

Ashia A.  
Founder  
  
Used the software for: Less than 6 months

### "It's good with the potential to be great."

June 12, 2018

4.0

Could use some work, but effective.

Pros

I used this for the first time creating an event page for a local fashion show. I used the Per Attendee version but they do have a free option if your event is free to the public. Overall, easy to understand.

Cons

The automated messages could be a whole lot better. It would also help to update the payments received options.

Review Source

Catherine K.  
Director  
Government Administration  
Used the software for: 2+ years

### "null"

April 19, 2017

4.0

Review Source

AD

Adrienne D.  
Marketing  
Accounting  
Used the software for: 1-2 years

### "For when you care about appearance and standing out"

July 17, 2018

5.0

Pros

Ability to beautifully embed auto-updated HTML on our website. Chose Eventzilla for attractiveness and ability to brand along with easy integration with MailChimp.

Cons

I wish there was more traffic from those browsing available events. EventBrite seems to do a better job. We've had some buggy issues that most of the time customer support would help via chat/email reasonably quickly.

Review Source

LM

Lynne M.  
Event Chairperson  
Non-Profit Organization Management  
Used the software for: 2+ years

### "User Friendly"

July 20, 2018

4.0

We've used it for multiple events with success and will continue to do so.

Pros

Eventzilla makes setting up events easy.

Cons

Sometimes guests who are purchasing tickets have a problem following directions and end up with incomplete orders so maybe that process needs a bit of attention.

Review Source

MY

Mark Y.  
owner  
Entertainment  
Used the software for: 2+ years

### "One more area for additional names."

February 19, 2019

4.0

It does the trick for now.

Pros

I always have a guest with the person who is attending the events but it has a place for registration for one and not their guest. It just has a plus one.

Cons

It was ok, I just think it should be easier for the guest name to be added.

Review Source

TL

Tania L.  
Administration  
  
Used the software for: 1-2 years

### "Many Thanks Eventszilla !!"

June 29, 2016

5.0

Easy set-up to follow, love the template and preview pages, easy to export names, good stats recorded, prompt customer ticket service.

Pros

Quick and easy, like using link to go to a full blown events info page Like feature that can have ticket order holder and then they individually add the ticket attendee

Cons

Couldn't switch off "View Other Events" button. Didn't wish for one group to see another event, wanted to keep them quite separate.

Review Source

Jonathan R.  
Medical Student  
Higher Education  
Used the software for: 6-12 months

### "Similar to a lot of other event planners"

August 25, 2019

4.0

Pros

Easy to use to register at some conferences that I have attended as a medical student. Allows you access and build schedules of the events so that the user has quick and easy access to see the events/registration/etc.

Cons

Not unique. I felt it was similar to every other event app/product.

Review Source

LG

Lila G.  
Development Director  
Hospital & Health Care  
Used the software for: 6-12 months

### "Streamlined our Special Event"

November 19, 2019

5.0

Overall we had a good experience with Eventzilla in managing our special event. Tickets were emailed to purchasers, reminders automatically sent for outstanding purchases

Pros

Instant reports on tickets sold, data available, email updates

Cons

Had to upgrade for what seems like it should have been included in basic software package

Reason for choosing Eventzilla

Cost savings was probably the biggest factor in choosing Eventzilla

Review Source

SR

Sue R.  
Business owner  
Apparel & Fashion  
Used the software for: Less than 6 months

### "A must have, personal or business event planning"

December 7, 2019

5.0

This software is quite good for managing events of all kinds, tracking sales of tickets, people and multiple events. Quick set up, accepting payments, payment integration with easy payment for customers, the ability to track traffic to your site. Overall it made planning and executing an event easy and organized everything into one place.

Pros

Ease of use, customization options, use online or in person. It was so easy to organize, plan and manage however many people were involved.

Cons

It could use a multi function search options. Managing a large amount of people can get tricky. It could use columns you can itemize like a pivot table or Access. No phone support and when you addin the payment fees with your other payment site fees it can get pricey.

Review Source

Anna M.  
Pavement Analysis and Design Engineer  
Government Administration  
Used the software for: 6-12 months

### "Efficient way to register people for events"

December 5, 2018

4.0

Pros

Easily and efficiently send event invites to large numbers of people, allowing rapid response and simple recording. Great for any size of groups, for casual events.

Cons

I would like this to sync with Outlook more easily to add calendar events automatically when people reply to an invite.

Review Source

WM

Ward M.  
Owner  
  
Used the software for: 2+ years

### "I have used eventzilla many times and it always works great."

August 31, 2017

5.0

Pros

Nicely laid out to get all the issues worked out before you go live. The email notifications are informative without being a burden.

Cons

I would like to be able to see all the attendees details easily- not just after downloading the .csv file.

Review Source

RM

Ronald M.  
Electronic Services Librarian  
Hospital & Health Care  
Used the software for: Less than 6 months

### "We use it to provide event registration for free workshops. Overall it has worked fairly well for us"

November 14, 2017

4.0

It gave us a free and relatively easy way to register workshop attendees for the free library workshops we offer hospital staff, students, and volunteers.

Pros

I like how it can be integrated into your own website. I like that it is free (mostly) if you don't charge for the event.

Cons

I wish we could customize it more without paying the extra price. I would particularly like to be able to customize the confirmation/reminder e-mails to add the venue room number and change the contact name. Some users claim they are not getting the reminder e-mails.

Review Source

VR

Verified Reviewer  
Program Development Administrator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "User friendly, clean design"

December 7, 2018

5.0

Generally, Eventzilla was a great event planning and registration tool. Fees were somewhat high, but typical and expected for one of these services. WePay sent monthly payouts rather than a single payout after our event, which would have been preferable.

Pros

It was very easy to navigate and layouts were aesthetically pleasing.

Cons

The ticketing fees and using WePay for payouts.

Review Source

JS

Justin S.  
Admin Asst  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Good product; if only it were more customizable! "

December 3, 2019

4.0

We've had our kinks in using the software but overall it does what we need it to do. If they could just work out the few other kinks I've mentioned, it would be excellent!

Pros

I like the fact that I can communicate with all registered attendees at the click of a button!

Cons

Needs to be more customization -- even the Pro lacks what I would think are easy to implement customization (i.e. name badges: doesn't allow for much versatility when customizing. I can only customize it with the template they give which isn't all that great) Also in a recurring event, I can't sell out one particular date without completely messing up the other dates -- you can see where this could lead to overbooking

Review Source

PB

Paula B.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great product "

August 5, 2019

5.0

Pros

I liked how easy it was to update my event or make changes to it

Cons

Not being able to locate a customer service number to talk to a human if I had issues.

Review Source

Dr Amy H.  
Director  
  
Used the software for: Less than 6 months

### "Excellent Customer Service"

November 29, 2017

5.0

Pros

It had all the features I was looking for and seemed easier to use than Eventbrite (which I have used before).

Cons

There's nothing I didn't like! There's a few features that aren't available on the 'free' events part of the site, but work quite well on the paid events.

Review Source

KS

Kyle S.  
  
  
Used the software for:

### "Great core functionality and a little rough 'round edges"

March 27, 2017

3.0

We hosted a two-day event using Eventzilla. Our registration and check-in processes were greatly refined. That's a big deal when you're hosting 1,800 people! This product is a work in progress, though, and it shows through in the details. The site is frequently slow. Typos are frequent (this is a big deal when it's public facing), and the manual check-in process is agony to use with a list size of over 1,000 (no search function is provided). Overall it's a great concept still lacking in some execution.

Review Source

Response from Eventzilla

March 28, 2017

Hi Kyle, We appreciate your feedback. The search function for the check-in screen is in our immediate roadmap and most likely it will be released in April. We make product upgrades every other week, and we hope to offer a great experience for your next event. Thanks again for choosing Eventzilla for your event registration needs. Customer Success Team @Eventzilla

Krista H.  
Therapist  
Individual & Family Services  
Used the software for: Less than 6 months

### "Beautiful"

April 2, 2019

4.0

Pros

I find the interface of the program beautiful. It quickly and flawlessly creates sites for making events. I ran a big event and used this the whole way through. It is handy to see who is coming, a list of no shows and tips to eliminate.

Cons

It took a bit to set up a design but otherwise the system is great.

Review Source

VR

Verified Reviewer  
Impact Associate in Media and Communication  
Marketing and Advertising  
Used the software for: 6-12 months

### "very good"

April 11, 2017

5.0

Pros

its good and useful for me as i have used only for some events. interesting... useful to collate the contact details ..

Cons

some features need to update.. and it trouble things come up again again as name and contact number. lets update the message sending in this

Review Source

JS

Jennifer S.  
Yoga Instructor, Event Planner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Eventzilla for Yoga Retreats"

December 29, 2018

5.0

Pros

This software is easy to use and my clients navigated it with ease.

Cons

Eventzilla recently had a huge increase in their prices. Because of that my company had to stop using their software.

Review Source

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