# Page 6 | Eventzilla Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Eventzilla the right Event Management solution for you? Explore 392 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/117828/Eventzilla/reviews

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Eventzilla

4.4 (392)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Eventzilla

## Showing most helpful reviews

Showing 126-150 of 392 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Race Director  
Sports  
Used the software for: 1-2 years

### "Solid Platform!"

May 14, 2019

4.0

Awesome. Called customer Service once when I was setting it up and they were great. Everything else was seamless

Pros

Simple to use and easy to navigate between features. I use it to organize local fun sports events. There are more robust platforms, but I find that they just overcomplicate what I need. The simple and affordable options that eventzilla offers are a better bet!

Cons

I would like to be able to add in additional demographics under each ticket. For example I want to sell a Ticket to a runner who wants to do one of three events that take place at the same time (a 5km,10km, and 1/2marathon). I then want to offer kids/ male/ female registration to each category and also collect their "age group" at the same time"

Review Source

VR

Verified Reviewer  
  
  
Used the software for: Less than 6 months

### "Got the job done"

May 17, 2017

4.0

Pros

With EventZilla I was able to create and event, and people were able to register fairly easily. I could get lists of registrants, and see what they paid. I could send them email with updated information. It also integrated quite well into my website.

Cons

I could not 1. format the email notices, and when they were sent, they were always centered. 2. use the social media option. I tried many times, but nothing seemed to work 3. I paid for the URL/Domain option, but it did not work.

Review Source

KG

Kim G.  
COO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "The Platform for Online Event Registration"

February 22, 2019

5.0

Our business, a mid-sized YMCA, did not have a user-friendly, secure way to accept credit card payments. Eventzilla is a game changer for us.

Pros

Eventzilla is user-friendly, easily customizable and offers a secure way to take credit card payments online.

Cons

Let me first say that this product is awesome! The only drawback for my business is that Eventzilla - as the name implies - is designed for events. We would love to be able to use this platform for all credit card transactions, including annual campaign donations, youth sports sign ups, membership payments, etc. The "Ticket" verbiage, which can't be modified, is awkward for purposes outside events. However, this is the best online registrations software we've found and we are very pleased.

Review Source

JT

Jonathon T.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Solid Value for the Price"

November 25, 2019

4.0

Pros

Eventzilla is has all the options I need for online event registration. But the best thing is probably the price. Especially when compared to Eventbrite. I like the white label options too.

Cons

It takes some time to figure you the admin interface. Certain elements of the front and backend feels a bit dated. I don't like how tiny and wide the details section is.

Review Source

Ken C.  
VP  
Financial Services  
Used the software for: I used a free trial

### "Another way to Get Tickets Without Finding out Their Fake"

December 29, 2018

3.0

My experience has so far been fine. I haven't used it as a default but some event organizers have chosen this platform, so I've had a chance to check it out.

Pros

The cloud based operation makes it less likely tickets will get lost, or in the worst situations (of which many of us have experienced) tickets that aren't actually real.

Cons

The Website is a little convoluted and pretty difficult to navigate. I think with a little work this can be a strong substitute for current hegemon of ticket brokers.

Review Source

KA

Kerry A.  
Program Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Works okay for free event registration platform"

July 17, 2018

3.0

We are switching to the CanadaHelps platform, since we are already clients of CanadaHelps for processing online donations. So far it's much more user-friendly.

Pros

Not a whole lot....but it was free, so we had hoped it would work for us since we do not charge our attendees a fee.

Cons

Wait list functionality was confusing. Also, when searching by name of registrant, it wasn't clear what the difference was between "Orders" and "Attendees". Lastly, our event was free, so the ticketing process threw off a lot of our registrants....they didn't understand why they needed a ticket.

Review Source

RW

ROBERT W.  
Vice President  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Satisfied"

November 26, 2020

5.0

Fine for our needs.

Pros

Suits our needs for ticket sales and renewing club dues on line.

Cons

Tried to use it for registering archers for shoots. It is not made for that.

Reason for choosing Eventzilla

Just found it on the internet

Review Source

JV

Joek V.  
Director  
Education Management  
Used the software for: 2+ years

### "Just works. Easy setup in minutes for both free and paid events."

July 25, 2017

5.0

Pros

The number one reason Eventzilla is way better than competition is the immediate availability of fees collected. This means you get your money while your making the costs, and not months later.

Cons

If you really want a con I can say that I would like the management of discount codes easier. The overview gives little information (ticket type / validity / discount offered)

Review Source

SQ

Shad Q.  
  
  
Used the software for: 1-2 years

### "Eventzilla is great"

April 29, 2017

5.0

Pros

Great event booking software. Easy to use and very helpful for organizing events! Easy to use, i like that you can clone events. I am excited to move to eventzilla payments as well.

Cons

Cons: nothing i can think of offhand. Maybe a bit better integration of the HTML for the event page build out.

Review Source

AA

Amy A.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "We use eventzilla for over 100 events each year. It's easy to set up events and to register!"

June 1, 2017

4.0

Pros

Duplicating/cloning past events to save on time for setting up new events. Being able to export name badges, attendee lists, etc is awesome.

Cons

Would like the events on dashboard (past and present events) to be searchable. Also would prefer the most current events show up at the top of the dashboard rather than the bottom.

Review Source

cC

chris C.  
\--  
Financial Services  
Used the software for: Less than 6 months

### "a little frustrating"

April 29, 2017

2.0

Pros

How about: it's less expensive than Eventbrite? But then it discourages my prospects from buying, so not even a lesser cost qualifies as something I like "most"

Cons

many times when prospects click on the link, it does not process correctly. The more motivated prospects then email or call and tell me that it is not working and send a check instead. Of course it does work, you just need to repeat click, but that's not how other packages work. I don't hear from the less motivated prospects

Review Source

Response from Eventzilla

May 2, 2017

Hi Chris, We are sorry to hear about your experience. We reviewed your event and found a few incomplete transactions. A small percentage of transactions fail, when the credit card is invalid or when the user closes the browser window before completing the transaction. If this happens, they can use an alternative payment option or try registering again for the event. If you face a similar issue in the future, please send a note to help (at) eventzilla (dot) net and we are here to assist you. Thanks again for choosing Eventzilla and we are looking forward to assist you with registrations for your future events. Thanks Eventzilla Customer Success Team

CR

Coy R.  
Founder  
Consumer Electronics  
Used the software for: 2+ years

### "Eventzilla works great for my small events "

July 17, 2018

5.0

Pros

Being able to track ticket sales in the app.

Cons

I wish you didn’t have to enter an email address for every person in your party when purchasing multiple tickets.

Review Source

ES

Ericus S.  
Administrator  
Entertainment  
Used the software for: 6-12 months

### "Eventzilla is the app to organize your events"

July 17, 2018

5.0

We were able to utilize the tickets. But we only used the free version so we couldn't take advantage of some features. Still, it allowed us to organize the invites and monitor them as well.

Pros

It was mostly easy to use. And it had that limited free version that we tried out for our event. It really helped us with the event and showed me how useful the features are.

Cons

Payment options weren't easy to understand. Then again, I'm from the Philippines so the system here is expectedly different from other countries.

Review Source

KH

Kerri H.  
Volunteer  
Entertainment  
Used the software for: 1-2 years

### "Eventzilla review"

November 6, 2018

5.0

My experience was easy. I truly have no complaints. Using this software made the event planning experience a lot less stressful.

Pros

I knew nothing about Eventzilla before I used it. I found it very easy to learn, very easy to use and the data that I was able to see was exactly what I needed to manage my event.

Cons

It was a little tough to navigate to the place where I could see total site views. If total site/event views were easier to navigate to, then there would be no cons to the software.

Review Source

CE

Cara E.  
Marketing Coordinator  
  
Used the software for:

### "Troublesome with Questionable Customer Service"

October 30, 2015

3.0

Some credit card transactions were rejected. We still aren't certain why. And, customer service was scarce and hardly accessible and when they were, they were very quick to claim the issue was completely on our side. The user-interface could definitely use some updating as well.

Review Source

Response from Eventzilla

November 9, 2015

Hi Cara, Sincere apologies for the inconvenience. Please note that credit card transactions are directly handled by the selected payment gateway(s) (PayPal, Stripe, Authorize.net etc). And there are a variety of reasons why these transactions could fail, but almost in all circumstances, these do not have anything to do with Eventzilla. We have put together a couple of articles in our knowledgebase explaining some of the most common reasons for declined transactions, which might be useful: http://community.eventzilla.net/knowledgebase/articles/768645-why-did-my-paypal-payment-fail-understanding-pa http://community.eventzilla.net/knowledgebase/articles/326161-some-common-paypal-error-messages I have also reached out to you directly to discuss this further.

Lasse Nordvik W.  
Principal Solutions Architect  
Information Technology and Services  
Used the software for: I used a free trial

### "A Great tool to handle registration and information about your event"

March 15, 2020

5.0

It was easy to set up, easy to configure and to keep it up to date.

Pros

As a usergroup administrator, Eventzilla is a great tool to organize meetups. Both as a registration tool, but also a tool to keep attendees up to date on the event. The mobile app is also super useful as a tool to scan the attendees and keeping track of how many there are at each event.

Cons

As a non profit org, I would love to see more features in the free version.

Review Source

BC

Brittney C.  
General Manager  
Real Estate  
Used the software for: 1-2 years

### "Great event planning platform"

May 17, 2019

5.0

Pros

I love the widgets the software offers. It’s an easy way for us to display our event calendar on out website. We use 2 widgets. The upcoming events widgets and the event calendar widget. Even though we’ve tried using other platforms for sharing our events, Eventzilla has the best free event calendar widget that is compatible with our website. Love it!

Cons

It’s not a site I ever hear about people using to browse through events. So it’s a great platform for sharing an event link with invitees but not so much if you want outsiders to see your event and rsvp without first having been sent a link to the event.

Review Source

EI

Emoniel I.  
Physician  
Hospital & Health Care  
Used the software for: 1-2 years

### "Eventzilla reveiew"

May 6, 2022

5.0

Great software that allows for easy managing and registering events and associated updates!

Pros

Very easy to sign up, register, and track event updates without being overwhelmed or bloated with unnecessary features.

Cons

Doesn't seem to be utilized as universally as one would expect.

Review Source

Melanie G.  
Director of Sales  
Hospitality  
Used the software for: Less than 6 months

### "Great for planning small events!"

December 4, 2019

4.0

I've enjoyed learning to use Eventzilla. My team has quickly learning to use the software with little to no issues.

Pros

Eventzilla allows us to easily event plan and manage 30+ small events per season. Our team has encountered very little issues learning the software.

Cons

We've encountered a few bugs with integrating social media and different website links to event pages, but have resolved quickly.

Review Source

VR

Verified Reviewer  
Business Owner  
Religious Institutions  
Used the software for: Less than 6 months

### "Eventzilla youth event review"

October 30, 2018

3.0

Average. The apps kept crashing during check in process making it quite hard to check in 600 people. Quite hard to make one of discount codes.

Pros

That I could embed into a website for ease of use.

Cons

No at the door ticket sales and forms to allow for custom questions at the door. Not being able to use a credit card without using an external payment processing system which you have to pay for as well.

Review Source

AK

Arundhishaan K.  
Student  
Religious Institutions  
Used the software for: Less than 6 months

### "Eventzilla User Experience"

March 1, 2019

5.0

We organize student programs coming from different universities. So we need to collect their contact details and check regular attendees of our programs. Getting the consolidated report was very useful. If there was a way to compare my events and filter the common attendees by some unique number or email ID would be great.

Pros

The ease of use. The features were sectioned nicely and not many unwanted features crowding the platform. So it was quick to learn and create an event.

Cons

I didn't send the tickets with the reminder for the event when it was sent a few hours before the event. I expected them to scan their tickets on their phones if not manually I would check them in. Since they bought the tickets long back they had to dig through their inbox to get it. So, along with the reminder I would suggest it should send the ticket as well with the QR code.

Review Source

SH

Selena H.  
Outreach Coordinator  
Mental Health Care  
Used the software for: 2+ years

### "Good for automating reminders"

March 6, 2019

4.0

It's nice being able to set registration limits, and have the event details in one place. It's also great having automated reminders sent.

Pros

I like the way that you can automatically send an event reminder to people in advance of the event. It helps cut down on people forgetting and missing the event.

Cons

It's not as smooth as it could be to use. It looks a bit clunky. It could also be easier to export the registrants when printing out a sign in sheet, for example.

Review Source

PP

Patricia P.  
volunteer  
Research  
Used the software for: 1-2 years

### "Easy to use for community"

February 26, 2019

5.0

Love eventzilla and there customer support. very helpful!!

Pros

I could copy an event from the past year and use it for the same event this year.

Cons

For a program that requires parental permission and parent and child info, some of the registration (for free version) was difficult to move through.

Review Source

DA

David A.  
Manager  
  
Used the software for: Less than 6 months

### "It was a nice look and feel, but not an ideal platform to organize a company internal event."

November 14, 2017

3.0

Pros

The configuration of the welcome page was good and that the attendees do not need to create an account.

Cons

Capturing question is everything but ideal, and is currently the showstopper for more. I wanted a rather simple setup: - Will you come alone or will you bring your spouse - Will you use the bus offered to and from the location and how many will join the bus - Any special meals your or your spouse required - I/we will not join but still let you know that I'm not coming Therefore I made a selection for 1 or 2 tickets. But since all questions are populated to both tickets, everything thereafter is just a mess to cleanup. And double registration is not prevented.

Review Source

Response from Eventzilla

November 15, 2017

Hi David, Thanks for taking the time and share your feedback. We work on continuously improving our product to match our customer needs, and we are going to address the pain points you had mentioned in your review here. We will follow-up when these enhancements are rolled out in the coming weeks. Thanks again and we hope to win your confidence for your next event.

EK

Erin K.  
Travel Agent  
Consumer Services  
Used the software for: 1-2 years

### "Eventzilla"

October 9, 2019

4.0

Overall, I don't have a problem using this software.

Pros

I like that my coworkers and/or friends can easily set up events using this software. Makes things a lot easier.

Cons

This software does not look super pretty. I feel like a lot of events in my area are not on this program.

Review Source

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