# Page 3 | Eventzilla Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Eventzilla the right Event Management solution for you? Explore 392 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/117828/Eventzilla/reviews --- Eventzilla 4.4 (392) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Eventzilla ## Showing most helpful reviews Showing 51-75 of 392 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Founder and Manager Non-Profit Organization Management Used the software for: 2+ years ### "Great tool for organising events" August 31, 2018 5.0 We've used eventzilla to organise our national fundraising challenge events, allowing people to sign up for mountain climbs and pay for their ticket at the same time as accepting T&C's and finding out more information about the event. It was really easy to set up and to manage the event and much easier than dealing with hundreds of emails! Pros It's easy to use and simple to personalise the events to incorporate your own branding and design. The notification settings are also easy to adjust to suit and reporting works really well. There are a lot of functions for a simple looking interface. Cons Nothing, it all does what we want it to! Review Source KF Katie F. Director of Community Service Non-Profit Organization Management Used the software for: 1-2 years ### "Too Many Glitches and Poor Customer Service" October 22, 2019 3.0 Customer service is poor. They ignore your emails and requests. Pros I like that this program is somewhat easy to use. There are a lot of features. I especially like that you can clone an event rather than re-writing the entire thing for repeat eevnts Cons too many glitches. sometimes, I'm not able to type in the boxes and need to sign out in order for me to re-start. Sometimes, I'm not able to publish my drafts, or they publish and then unpublish themselves. My account has been suspended. Granted, they fixed it but they ignored my multiple emails asking why my account was suspended in the first place. I pay for this program and do not appreciate that you cannot get in contact with customer service on the phone. Review Source JF Jennifer F. Mom Used the software for: ### "Relatively easy to use. Your Eventzilla home page can provide you with lots of useful information!" November 14, 2015 5.0 I used Eventzilla for a 20 year Nursing School reunion. I am not a professional party planner, just a mere mortal with limited computer skills and a desire to see long-lost friends. This website was perfect for us! Attendees could easily pay with a credit card. You then have to set up an account with PayPal (or similar) to have the money deposited into that account. The Eventzilla fee was a dollar per ticket sold. The fee with Paypal was 2.9% of whatever you are charging for your "ticket" plus 30 cents. Setting up the website was fairly easy, although somewhat time consuming (as any website would be). You can get all sorts of helpful information from your home page about website traffic, aborted ticket sales, etc. If you are selling tickets to something and trying to make money doing so (not the case for me) I can see where this info would be very helpful. I did have to contact customer service one time. I was surprised that there is no phone number to call, only an email address. They did respond to my question quickly, and gave me the information I was looking for. My one complaint, is how the page looks where payment takes place. My attendees would decide how many tickets they were purchasing then click the next button. No prob. On the next page they would fill out their personal info so I would know who was purchasing the ticket, then click the next button. No prob. This next page shows a confirmation number with their name. Next to their name they are to pick a payment method (either Paypal or credit card). This payment area is not set up in a clear fashion. That, coupled with the confirmation number, meant quite a few people thought that they were good to go, but in fact, were not, because they hadn't paid! My suggestion is to NOT give a confirmation number before payment is received as well as revamp the look of the payment screen. Having said that, I would definitely use Eventzilla again. If they could fix the payment screen, they would be darn near perfect. Review Source VR Verified Reviewer Preschool Minister Religious Institutions Used the software for: 2+ years ### "Easy to use for different types of events" July 17, 2018 4.0 We have a midday event for moms and their children at our church. I needed a method to know who was coming each time so that I could plan appropriately for childcare. Eventzilla made this a simple process for me to set up and for our moms to use. Pros I liked being able to personalize my use of Eventzilla for different types of events. I work in church ministry and have used this for ticket sales and just simple registrations. It helped me tremendously to be able to build my own registration forms with specific questions based on the needs of the event. Cons It took me a little while to learn how to effectively use the waiting list feature with my sales and registrations. I would have a limited number of spots and needed an easy way for a customer to cancel their ticket and the next person on the waiting list to be notified. Review Source DS Denise S. Photographer Photography Used the software for: 2+ years ### "Almost perfect" July 21, 2018 3.0 It’s good but there a lot of room for improvement. Pros The interaction with PayPal is great and it allows folks to use their own credits cards to maximize points etc. Cons There is no way to create a reply email (like a thank you) to a registration. Just a like box. I think this could be substantially better. Also the ticket limit is ridiculous. If you have an event with a limit of 10 spots, and you want to stagger payments (1/3, 1/3, 1/3) the system will show sold out when 10 payments are received. So 7 pay the first 1/3, 3 go to pay the second 1/3. When the 4th goes to make a second payment they get sold out. It’s forced me to go to invoicing through PayPal. Review Source JD Joseph D. State Director, HSHT Philanthropy Used the software for: 2+ years ### "Great tool for nonprofits" June 4, 2021 5.0 I keep using it, so it must be good. I've never felt the need to look for something else Pros Super easy to use and attractive & professional look for registrants Cons I haven't experienced any issues with eventzilla so far. It's done everything I needed it to. Review Source KH Kenji H. President Sporting Goods Used the software for: 1-2 years ### "Eventzilla in the lineup of other event software I've used" July 30, 2019 3.0 I use it to put together a luncheon at a trade show for 100+ people, twice a year. It works well enough, and seems to get good uptake. I'd like to have more design options and have the app auto-save my work. Creating a mobile app option would add value and make the platform stand out from competitors like Eventbrite, Eventbee and Cvent. Pros free access, seems to be working to improve each time I use it. Moving in the right direction. I also like the security feature built into the UX, where I'm prompted to create a password for registrants. Allows me to get creative w/o making it too difficult. Cons Many event-centric elements aren't even hinted at as on offer. It'd be a good way to monetize it better, to 'ghost' features like planning checklists, contact lists, design templates, and other key event organizing points. Having a wizard/AI would be amazing, since there are many types of events. Reason for choosing Eventzilla Easy to use and affordable Review Source Danielle S. Owner | Director | Designer Entertainment Used the software for: 1-2 years ### "Best entry-level ticket sales/reg platform online" November 27, 2018 5.0 We needed an online system to take hundreds of solo,duet, trio dance registrations for a video dance contest as well as to process ticket sales for the live event. We needed it to have low fees (or zero) as well as the ability to pass on fees to the customer. Eventzilla did all of this easily! From customizing the registration forms to processing refunds and exporting reports - it was a breeze! Pros Everything! Very user friendly interface, all of the basic features anyone would need and the price is right! Cons It would have been nice to be able to completely customize the ticket/reg main page a bit more. Review Source VY Vincent Y. Owner Hospitality Used the software for: Less than 6 months ### "Six Events Experience" May 14, 2019 4.0 Although this service will improve and has potential to be very good, I would recommend you look at other programs such as Eventbrite and take some notes from their business model. They are very efficient and work very seamless without lag. Although I like your event customizing much better than Eventbrite, the rest has been just off mark. Again, I am sure you will improve over time with feedback such as this. Pros Great promise with intuitive layout and customize able layout. Cons Reports and real time operation. When a report is ran, it should be able to be opened within a minute or less. Not be told that it will be emailed when ready. Sometimes it took a few minutes, other times, it took hours or never was emailed. Changes when customizing the event were not quick and sometimes had to wait 5 minutes or more for them to lock in, even after refreshing the cache. Payments would need to post before tickets were issued, and constant complaints from customers that would not receive their tickets and verified by us as well. Real time purchasing information was a let down as well as the app. Review Source KS Karyn S. Marketing Coordinator Education Management Used the software for: 6-12 months ### "Great event solution with robust features" January 17, 2020 5.0 This enabled us to look professional when ticketing for events and helped us keeping events organized and secure. Pros Eventzilla is a great solution for event management. The ticketing feature is awesome and the event tracking tools are very useful. It is easy to setup events and customize the event forms to capture the data you want from the guests. Admission at the door is easy using printed or mobile codes to scan. Cons I would have liked to be able to customize the confirmation email with the free version, but I am impressed with the solution overall. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Eventzilla Eventbrite was too costly for our basic needs. Switched from [Event Smart](https://www.capterra.com/p/176608/Event-Smart/) Eventzilla offered more of the advanced features we desired. Review Source Ellie B. Director of Development and Operations Non-Profit Organization Management Used the software for: 1-2 years ### "A better product than most, but still not complete" June 15, 2021 4.0 This is mostly positive. I wish there was a way to integrate zoom instead of paying extra to use their streaming services. That's not helpful. Pros It's easy to make free, paid and donation tickets, to add sponsors and speakers to an event. I like the options to be able to pass on the fees to the buyer. Cons When you're scheduling an email to attendees, you can't pick the time of day. It's also difficult to upload a banner image that fits for the event. I've never been able to do it without wasting a large amount of time resizing again and again. Switched from [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) functionality Review Source VR Verified Reviewer Environment Manager Financial Services Used the software for: 2+ years ### "An essential tool for any community organisation" July 18, 2018 5.0 Pros Eventzilla allows community groups to easily organise public events and bring people together. It's simple layout and ease of use means different members of the community can help to organise events and many more to book. Cons There isn't a lot to dislike about Eventzilla - it's never let me down. Review Source MB Matthew B. Events, Communications and Technologies Manager Retail Used the software for: 2+ years ### "Easy To Use" October 28, 2019 5.0 Definitely useful to help organize your next event. Pros Super user friendly and you are able to track all components of your event in one app. Plus, having the convenience of paying through the software for your event tickets is helpful. Cons I think better integration with social media. Review Source Neal M. Owner/Broker Used the software for: 1-2 years ### "Love Eventzilla--easy to use and we use it weekly to keep track of registration for events" July 24, 2018 5.0 I can send out weekly class events with this product and it tracks registration, confirmation, and final head count for the class. Pros It tracks the number of people who register for our classes we offer. We love the ability to "Clone" repeated events so we don't have to type in repeated information. Cons Any event that requires online payment was a little difficult to set up because it goes through a third party site. Review Source DS Denise S. Owner Used the software for: 2+ years ### "The software has gotten better over time. It is not the most intuitive but it certainly gets the job" July 5, 2017 5.0 Pros I am able to imbed registration linking on to my website. And it works well with PayPal. It isn't hugely expensive. Cons That the software doesn't recognize ticketing levels correctly. For example if you have a max registration of 10 and you have deposit, 1sr installment and 2nd installment registration ticket levels, the system will show sold out when 7 deposits, and 3 1st installments are made even though there are 3 spaces left. This is very annoying. Review Source AK Adam K. Used the software for: ### "Ups and Downs." November 2, 2015 3.0 We have used Eventzilla for 3 years to run an event, we have been able to take a selection of data, adapt and run the registration process and keep up to date with managing payments and our attendees. For 2 years it was a superb system, we had no problems it all ran incredibly smoothly. This year however approximately a third of our orders, did not receive their tickets, we had to talk to a huge number of people and assure them they had tickets for the event. Their email addresses given were correct, and the emails hadn't been caught by a Spam filter. Technical glitches occur, it's understandable, we contacted Eventzilla and informed them of our problem, and were dealt with in the most infuriating and asinine way possible. We were informed that it was our fault attendees weren't receiving emails and they were being sent to the order email address, we explained we understood this, and that the emails weren't being delivered there, we supplied evidence of the orders who had failed to receive contact, and were told that the Eventzilla system showed them having been delivered. There was no suggestion of where these emails were going to, no interest in trying to help us resolve this issue, no acknowledgement of any fault on behalf of Eventzilla, the stark comparison between faultless service 2 years previously and nothing but problems this year was extremely apparent. We will not be using again. Review Source Response from Eventzilla November 9, 2015 Hi Adam, Please accept our sincere apologies for the inconvenience caused. We are committed to providing the best level of support to our customers and we will ensure that this issue is investigated thoroughly. I will also reach out to you directly to discuss further. KW Kira W. Founder Non-Profit Organization Management Used the software for: 6-12 months ### "Great alternative to EventBrite" July 20, 2018 4.0 Overall I like EventZilla better than EventBrite. Not only for the cost (we are an official non-profit and giving even a small % is a lot to us), but also for the number of features that we get for that cost. Additionally, adding different types of tickets is really helpful because we can accommodate certain scenarios with our students without having to manually manage different, common ticket scenarios (e.g., reduced cost). Pros I used EventBrite, but switched to EventZilla and continued to use EventZIlla because I feel the following is a better value for my money: - Seemingly more features - More customization of my event - Better admin/management features of the individual events as well as the account as a whole - Analytics on events Cons \- Setting up the payment was a little bit "round about" in understanding how to do so - Refunding/Canceling orders was confusing. The help document did not provide enough clarity. - Inability to transfer registrations between events without refunding money. Review Source Response from Eventzilla July 23, 2018 Thanks Kira for sharing your feedback. We are thrilled to have you on-board. Our product management team will review the items you had mentioned on your review and add it to your continuous improvement roadmap. Thanks again. - Customer Success Team @Eventzilla GU Gerald U. CEO Entertainment Used the software for: 2+ years ### "5 stars all the way..." March 22, 2017 5.0 I recommend big time... What a great service and easy to use. Further, you get your cash NOW, no need to wait at the end of the event. Customer support is awesome. Bang for the buck... Pros Everything... Cons Need french version option upon registration Review Source Response from Eventzilla March 25, 2017 Hi Gerald, Thanks for choosing Eventzilla for your event registration needs. Great feedback about displaying the language selection option on registration. We plan on implementing you feedback in the next release. Thanks again. Customer Success Team @Eventzilla Susan D. CIO (Chief Idea/Implentation Officer) Computer Software Used the software for: Less than 6 months ### "Event Management Multi-Tasking Support" August 21, 2018 5.0 Fast, intuitive setup; great support from CHAT; lot of great features... so far, so good! Pros I was looking for software that would support multiple events (workshops and webinars) and allow me to manage complex registrations (several promo codes) as well as send reminders to attendees without me having to remember. This system solved that. I got up and running within a couple of hours setting up 4 events. Had a few questions but CHAT support addressed them the next day. So, it supports complex needs yet is fairly intuitive to use. Cons Like anything, I'd like to get the "biggest bang" for my buck. It is less expensive per ticket sold than Eventbrite but since I am just starting, have yet to see how it is "in action". At a certain point, I'd prefer to pay by subscription rather than per ticket if sales increase. Review Source CH Cindy H. Owner, Mental Health Counselor Education Management Used the software for: 2+ years ### "It has worked wonderfully for my business." November 23, 2017 5.0 This software is excellent for our purpose. Easy to edit, delete, clone, do attendance. The mobile app is excellent. I have had no changes that I could not figure out. It is very user friendly! Pros It is so easy to modify and add to! When I have to delete and re-enter due to a typo, it is very simple to edit. Very user-friendly! Love the mobile app. It is so handy when doing attendance. I really like all of it. Review Source JS Jason S. Treasurer Non-Profit Organization Management Used the software for: 6-12 months ### "Eventzilla" August 4, 2016 4.0 We used the software for about 1 year, as a registration method for a large convention. Overall, the software works well, but there are some flaws, especially with payment methods offered. Pros Ease of tracking total numbers of registrants. The ability to download as an excel file at the end, to manipulate into the sign-in sheets that worked best for us. Cons The payment methods offered were limited, and not customizable. Also, PayPal was the "online payment method", but PayPal has serious issues with anyone trying to use their cell phone to pay (instead of a laptop/pc). Also, if someone needed a registration modified (name changes, email changes, etc.) it was extremely time consuming and frustrating to do. Review Source Jeffrey A. Marcom Manager Marketing and Advertising Used the software for: 1-2 years ### "Super Affordable Event Management System" August 21, 2018 5.0 If you're running free or mid-to-high cost events, Eventzilla is perfect. If you're running low-cost events, their cut may prove to be too much. Pros There are a LOT of event managements systems out there. But none quite as affordable as Eventzilla. If your event is free? Eventzilla is free. After that, they only charge a dollar per attendee if you have a paid event. Point is, it's ridiculously well-priced. You just can't beat it. Cons If your event doesn't cost very much per person, a dollar is a huge cut. Also, searching through multiple events' registrations could be way easier than it is. They make it a bit complicated to find specific registrations. Review Source CH Carol H. PresidEnt/CEO Non-Profit Organization Management Used the software for: 2+ years ### "Eventzilla Review - Springboro Chamber of Commerce" July 17, 2018 5.0 Excellent system, we have used for about 4 years. Pros Ease of use, fast response time, immediate posting, easy to clone events and copy events, edit events and use to register for our members. Cons I dislike sometimes that the system is down during the week. I understand sometimes maintenance has to be done, just wish it would be done in the evenings, or on the weekends. Review Source JG Jonathan G. Principal Non-Profit Organization Management Used the software for: 2+ years ### "Check out Eventzilla - it is excellent and affordable" October 1, 2020 5.0 I found Eventzilla after trying its main competitor - and seeing how expensive they were! Now, I am hooked. Pros So easy to use, cost is significantly less than the main competition, a great option for your organizing your events! Cons Nothing comes to mind - it has everything you need in an event platform. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Eventzilla Cost was the main factor. Review Source VR Verified Reviewer Used the software for: Less than 6 months ### "Great." April 10, 2017 5.0 Pros Money is deposited daily. We were concerned because some services hold money up to 5 days after the event, but we needed to pay our venue on the day of the event. Eventzilla transferred funds each day, so we were able to easily pay our venue. Cons Navigating the site wasn't as simple as it could have been. You had to go to "Edit event" in order to see the emails of the attendees which seemed like a weird place for it. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.