# Blue Link ERP Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Blue Link ERP the right Inventory Management solution for you? Explore 38 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/117577/Blue-Link-ERP/reviews --- Blue Link ERP 4.2 (38) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Reviews of Blue Link ERP Ease of use 4.0 Customer Service 4.6 ## Pros and Cons in Reviews CM Crysal M Director of SalesPharmaceuticals, 2 - 10 employeesUsed the software for: More than 2 years. “I like the ability to call the help desk whenever we have an issue. “ December 12, 2025 LB Lillian B CFOWholesale, 11 - 50 employeesUsed the software for: More than 2 years. “Pricing calculation is missing“ December 12, 2025 ## Showing most helpful reviews Showing 1-25 of 38 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Michael R. President Used the software for: 2+ years ### "Our experience with BlueLink has been nothing short of exceptional" April 27, 2018 5.0 Pros The most impressive part about BlueLink is not the software (more on that in a bit), but the people. When we did our due diligence in searching for a new accounting system, we narrowed our search down to three different providers. Each offered, for the most part, the same type of software and features that my company needed. What set BlueLink apart from the other two was the level of engagement we received from our initial phone call. We immediately felt at home and had not just the right software, but the right partner to grow our business. That partnership remains even stronger today. As to the software, the ERP interface is perfect for our wholesale distribution company. From tracking inbound ocean containers to automated reporting, BlueLink saves us both time and money. One area that has really stood out for our organization is the level of customization we have been able to implement over the past 24 months that has really helped us streamline our operations. This level of customization would not be possible without the partnership we have been able to build over the past few years. Cons BlueLink's software interface at times feels somewhat dated and can create some challenges in navigation. Their periodic updates have addressed many of these issues and has helped with additional drill-down capabilities. Database managment with our SKU count can be somewhat cumbersome and we have worked with BlueLink to help address and improve. Review Source Response from Blue Link Associates May 17, 2018 Thank you for this fantastic review, Michael. Our vision at Blue Link is to be the most valuable, important and trusted business partner in the eyes of our customers so we're beyond glad to hear that we have done just that. We have enjoyed getting to know you and your team over the years and hope to continue to our partnership for years to come! As for our user interface, Furniture Classics will be upgraded to our latest version (V14) at the time of your next maintenance date in July. You'll find that the new user interface is a lot sleeker and smoother to operate on. We can't wait for you to try out all the new bells and whistles! LB Lillian B. CFO Wholesale Used the software for: 2+ years ### "Challenges to move the next level" December 12, 2025 4.0 Great to work with, with an intuitive system for entering information. Customer Service is extremely helpful and patient. Our team is ready to advance to the next level of ERP and transition to a paperless workflow. Blue Link is demonstrating a strong commitment to innovation and continuous improvement. Pros Blue Link ERP is simple and easy to work with. All-inclusive in one ERP program and still has the possibility to innovate and improve. Cons No option to receive multi-PO in 1 receiving Reports are not flexible Reports export to Excell - need to much adjustment to make the report working Payables export to interface Printing export very slow Markon calculation is missing Pricing calculation is missing Report for Contract pricing with expiring date/ warning Pop ups -reminders Pop ups for example finished posting out of the blue link screen when using half screen. Alternatives considered [SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing Blue Link ERP the ERP programs did not comply with our needs Switched from [GreatPages](https://www.capterra.com/p/10003771/GreatPages/) Great Plain did not comply with our need Review Source Larry S. VP Operations Used the software for: 2+ years ### "The software does a good job handling inventory landed cost but the reporting side is not so good. " April 18, 2018 3.0 Pros Landed cost tracking is good. Fairly easy to use. Building pivot reports is ok, once you figure out the field names. (They are not consistently named across tables.) Cons Updates and software installation are a nightmare. Reporting is seriously lacking. You can tell programmers built the reports and not financial folks. The API is marginal. Review Source Response from Blue Link Associates May 17, 2018 Hi Larry, I wanted to personally respond to your review as I am sorry to hear that your experience with us has not been first class. We strive to exceed our customers' expectations and your honest feedback will be very helpful as we work to improve our functionality and services. We really appreciate your support and help in making our product better. Sincerely - Mark Canes, Blue Link President. JE Jason E. President Wholesale Used the software for: 2+ years ### "Bluelink was the right choice for us " October 8, 2020 4.0 Bluelink has been very good to work with from management to the technical support team. They take a keen interest in our business and are always willing to work with us on any special needs or requests we may have. Pros We chose Bluelink due the fact that it is highly customizable to our specific needs. No other out of the box software package offered the ability to customize functions specifically for our company the way that Bluelink does. Cons The standard report templates are not all that useful. If you have staff on site that are proficient in excel and pivot tables, then the data can be extracted or Bluelink can create custom reports to address your needs. But some improvement in the standard reports can be made. Alternatives considered [Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Blue Link ERP We were looking for a solution that could be customized to fit our specific needs and requirements. We were very comfortable with the Bluelink team while we went through the evaluation process. Review Source MB Mary B. Admistration Consumer Goods Used the software for: 2+ years ### "Admistration" December 12, 2025 4.0 we have been with them for quite a while. they will program to fir your needs. things are working fine. Pros Very Responsive, they handle our issues fairly immediately. Also answer the phones. We get to personally know the techs names. Cons We had to lease the software after initially purchasing it for over 100,000 dollars. Each component is a separate charge Review Source CM Crysal M. Director of Sales Pharmaceuticals Used the software for: 2+ years ### "Quantum Rx Review of Bluelink" December 12, 2025 5.0 Bluelink has been amazing to work with . They tackle every issue presented to them. They have wonderful customer service. Pros I like the ability to call the help desk whenever we have an issue. I also like how easy the site it to navigate Cons I wish there was more of an opportunity to alter reports by adding additional information needed. For instance adding a date on a sales report. Review Source MH Marnie H. Admin Manager Machinery Used the software for: 2+ years ### "Keeps Improving with Us" November 1, 2023 4.0 We are pleased with the attentive customer service. We could use recommendations on how to keep improving with ongoing training suggestions (e.g. you know how we use the system, what training do you recommend for different members of the team?) Pros Bluelink has more features than we realized when we first set it up. As our needs expand, we have found Bluelink to be responsive to our needs with a real desire to help us achieve our goals. This is the kind of partnership that is critical for us to be effective, efficient and accurate with our data. Cons Sometimes the ability to get reports we want exported to Excel is difficult. We like to be as self sufficient as possible, but Crystal Reports are ridiculously complicated to try and modify. Some issues take a while to fix. Reason for choosing Blue Link ERP Bluelink was chosen before I started. Review Source Tal D. President & Founder Used the software for: 2+ years ### "Fantastic - perfect system, awesome customer service, great value - couldn't be happier" May 4, 2018 5.0 Pros Blue Link's system is easy to use and very intuitive once you under it and the multitude of features. The new interface is visually appealing and allows for an even better experience. Blue Link's customer support staff are fantastic and are always available to help and guide anyone from our team through both high level issues and minor details. Highly recommend! Cons No system is perfect, but for a small-to-medium size business like ours, it's pretty close. I would make sure, when the time is right, to upgrade to the larger server storage available, as sometimes we find our data (always at the wrong time) eats up the basic storage package that comes with Blue Link Review Source Response from Blue Link Associates May 15, 2018 Thank you so much for your kind words, Tal. We really appreciate you taking the time out of your busy schedule to share your experience and so glad to hear that you like our new user interface! We look forward to continuing to be a part of Oliberte's growth. CW Cory W. Director of Logistics Apparel & Fashion Used the software for: 2+ years ### "Garbage Beta Software " August 12, 2020 1.0 F-. I literally could not hate it more. Pros Literally nothing. I enjoy paying taxes more than using this POS software. Just opening it gives me anxiety. Cons Everything. It is slow, buggy, needs constant support and tickets are never handled appropriately. I feel like this company is an actual scam selling people beta software that they know is not complete or fully functional. Stay away at all costs. Review Source Response from Blue Link Associates September 3, 2020 Hi Cory, Thank you for taking the time to share a review about your experience using our software. We are disheartened to hear that you have not had a good experience working with Blue Link. We pride ourselves on a great software product and personalized experience, so this situation caught us off guard and we would love to learn more about what specifically happened. Our Customer Service Manager has reached out to touch base and continue this conversation offline to learn more about how we can make things right. Best Regards, Samantha Hornby, Director of Marketing VR Verified Reviewer Information Technology and Services Used the software for: ### "Great software and support!" May 6, 2015 4.0 We were a small organization on the food industry when we implemented Blue Link Solutions early 2000's and the system accompanied our growth over the last 14 years. This is a great product for the small to medium size enterprise, as it can facilitate the needs of such an organization. It is very user friendly system and not difficult to understand even if you are a first time user. One of the things we like most about Solutions is the versatility and customizability of the product. Review Source TB Tahseen B. VP Used the software for: ### "Great ERP software for Industrial Products Company" July 16, 2013 5.0 After much research to find the right ERP system for our industrial products company we decided to switch to Blue Link Elite. One of the founders, Mark Canas was instrumental in our decision process. He did several demos to ensure that the software would meet all of our needs and also added some custom features so the system would fit our business model. The technical team led by Darren Myher helped ensure a seamless transition from Quick Books to Blue Link and while we had some small issues along the way (which is to be expected for such an undertaking) the team was always available for questions. I would highly recommend this software. We are using the hosted version and have not had any issues with connection or down time. And not having to host the server in house has enabled us to focus on growing our business instead of dealing with IT issues. Review Source Response from Blue Link Associates July 16, 2013 Thank you for your kind words Tahseen. It has been great working with you! LH Lisa H. Accounting Administrator Used the software for: ### "Great product and excellent support" October 1, 2010 4.0 I would definitely recommend Blue Link Elite software to anyone! Pros \- Highly customizable to suit your companies needs - Personal touch with support - basically a dedicated contact to deal with any issues who knows your business and your needs. - Helpful knowledgeable staff Cons haven't found one yet Review Source AD Arnold D. President Used the software for: ### "Does the job and hence we are satisfied with the product." October 28, 2008 4.0 Does the job and hence we are satisfied with the product. Pros Able to custom if need be. Cons At this time cannot think of any. Review Source MS Mark S. Managing Director Transportation/Trucking/Railroad Used the software for: 2+ years ### "20 YEARS and still going strong" November 13, 2020 4.0 Integration of custom documentation required for transportation both domestic and international shipping, scheduling assets and drivers plus creating a specific platform and controls for our storage division... Pros FLEXIBILITY...assist us as our business has evolved. Blue Link has a solid base and their development team tailors custom specifications to our unique needs. to assist us as our business has evolved. Cons Updates require special attention...This is more an issue due to the unique aspects of our custom specs. Upgrading the base app is smooth Review Source TB Tahseen B. Vice President Used the software for: 2+ years ### "Great software for inventory management" April 27, 2018 5.0 Pros The reason we chose Blue Link is that we could customize lots of things that are specific to our business and operation. We also wanted a hosting option so we could get away from needing an in house server. Their staff (both tech support and sales) is very knowledgeable and I often turn to them for advice on how to manage aspects of my business. Cons As a hosted customer I wish my contract included some basic tech support and I would not have to pay for support hours for simple questions or small problems we may encounter from time to time. Review Source Response from Blue Link Associates May 17, 2018 Thank you, Tahseen for your wonderful review. We're so fortunate to have a talented team to be able to customize features for our customers! It's important to us that all aspects of your business are implemented perfectly to help you remain competitive in the industry and we are glad you find our staff to be a great resource for your company. Thanks for being a great customer! DI Daniela I. VP Consumer Goods Used the software for: 2+ years ### "ERP of choice!" March 30, 2017 5.0 We have been using BL for a number of years now. We have a quite integrated platform, connecting our inventory management, warehouse management, accounting, CRM, website platform, and EDI relationships. Working quite closely with the team at BL has been very enjoyable and progressive. BL has supported our business through new developments and custom coding as we have grown over the years. Pros All of our daily business activities are stored in once central place. We use multiple external services and they all work with BL. There has always been a team of people on BL side to help, support or customize any of our needs as we grow. Remote Desktop connection allows us access to our system from anywhere in the world. Our data is stored on an external server, which keeps our business safe. Cons Visual appeal could be upgraded, and this update is coming soon according to BL. Review Source MT Miriam T. Fsr/teller Accounting Used the software for: 2+ years ### "Excellent erp software, the best" November 29, 2018 5.0 Pros I love their new release especially the dashboard that integrate with sql reports. It gives a great perspective on daily operations and sales, and super easy to use and accurate. The software ensures that all our accounting stays in balance and integrates with all kinds of other softwares like fedex, tax calculators, provide EFT and EDI and also provide API for web services. Plus, The customer service team is very responsive and knowledgeable, can answer any questions quickly and friendly. Cons I have no complaints with the software. It’s excellwnt and I would recommend it. Review Source PG Peter G. Head of Finance & Procurement Logistics and Supply Chain Used the software for: 2+ years ### "Top notch ERP/WMS solution with exceptional customer service!" May 17, 2018 4.0 Overall, Blue Link is a superior ERP/WMS solution for small - mid sized companies for a very reasonable cost. Pros Like any great ERP system, it incorporates all the key components (purchasing, inventory, sales, finance, etc) to facilitate an error free environment. The team at Blue Link are always ready to help should the need arise. Due to the nature of our business, we have completed multiple custom projects and the Blue Link team made them very easy to incorporate into the base app. Cons We also run the WMS that Blue Link offers. I would have liked to see the WMS incorporated into the ERP as opposed to a stand alone solution. By no means am I suggesting it is flawed, but because of the custom work we have implemented, we do encounter small issues on the rare occasion. Review Source TC Tim C. Bus Dev Mgr Oil & Energy Used the software for: 2+ years ### "Not the software for us" May 16, 2018 2.0 Pros The only real upside to this product for us is the ownership and staff. They are great to deal with and try their best to resolve our issues. However, the software just has too many shortcomings. Cons It is not user friendly, it is not intuitive, it lacks efficient functionality, for us it is quite slow and it as of yet it is not web based. Review Source Response from Blue Link Associates June 4, 2018 Hi Tim. We appreciate your honest feedback. I’m glad to hear you’ve had a good experience with our customer service as we really try to make an effort to get to know our customers and their unique needs. Blue Link ERP was built with the unique needs of distributors in mind, however we take your comments seriously and will keep them in mind as we continue to improve and develop our system. We’re only a phone call away if you have any other questions or concerns. Best, Mark Canes, Blue Link President. PS Peter S. CEO Food & Beverages Used the software for: 2+ years ### "Just about the best and only option" March 6, 2017 4.0 If you're looking for an ERP what you're really looking for is a company to partner with and with Blue Link you're in luck. Blue Link is designed such that we have yet to find a something they cannot do. Add to this their excellent people and you have a winning recipe. Pros It does everything. The team is responsive and very capable. Cons Unless you yearn for a dated Window's user experience is tough to come up the learning curve on Blue Link. However, it's important to caveat that Blue Link would likely not be as customizable if it did have a slick UX. It takes a little time but once you understand Blue Links priority on functionality over form you'd likely not want to change anything. Review Source SB Shielya B. Accounting Manager Consumer Goods Used the software for: Less than 6 months ### "Don't wait to change your software!" December 1, 2016 5.0 From the moment I contacted BlueLink ERP the experience was professional, truthful, and fun! Michael Benedict, our initial contact, spoke with our team on numerous occasions to determine our EXACT needs, he wanted to make sure that everything we needed specifically was something that his team could do. There was never pressure for us to buy, and no false promises. The transition team took over after we made the decision to go with BlueLink ERP and that was another great experience. Most everything was done remotely prior to going live. Mike Miner came to our business for two weeks, we did one week of training, and went live the second week. I have been through numerous software changes and this was BY FAR the easiest, most efficient and painless transition that I have been through. It has been smooth sailing since and we love the system. Pros The A/R, A/P, G/L and the Bank Management modules are very user friendly. We are a small warehousing/manufacturing company and the inventory management/purchase order system was the main reason that we selected BlueLink and it has proven to be everything that we had hoped. Their Support Team is awesome and very prompt with responses. Cons We have a very complicated salesman commission structure with three levels, and there has been a little difficulty in processing commissions. However, this is a minor issue in relation to the "entire package". The package was customized for us and overall it works well. Review Source MP Martha P. CEO,CFO Used the software for: 2+ years ### " Blue Link ERP is a WONDERFUL Company! Our Business has been using this software for over 5 Years!" April 27, 2018 5.0 Pros Great Customer Support - they are always available whenever you need them! Extremely Reliable & user friendly program - Maintenance Free- gives you time to grow your business without having any software issues. Always incorporating upgrades to improve the program Cons All Reports have to be custom made - however they always have provided whatever reports necessary upon request Review Source Response from Blue Link Associates May 17, 2018 On behalf of Joanne and the rest of the Blue Link team, thank you so much for your review, Martha! As you know we're always making updates and improvements to our software and we're looking forward to seeing how they will benefit Unique Salon Concepts in the future! BZ Boris Z. C.F.O. Logistics and Supply Chain Used the software for: 2+ years ### "Versatile ERP" May 9, 2018 5.0 The entire Blue Link team understands the demands and challenges of wholesale distribution. Pros Strong focus on the accounting side. Very good at inventory control and detailed custom reporting. Integrates seamlessly with various platforms including EDI and all the major freight carriers. A responsive support team. Cons What I like least about Blue link are the updates, but it is mainly due to the highly customised, hosted environment that we require. Review Source Response from Blue Link Associates May 22, 2018 Thank you so much for your fantastic review, Boris! We are so fortunate to have such supportive customers and look forward to continuing to be a part of Kidcentral Suypply’s growth! WD Wayne D. IT Specialist Used the software for: ### "Former ACCPAC ERP 500 client" August 30, 2011 5.0 We have now had enough time with this software to get a full appreciation of it. We are very happy with our choice of Bluelink and know this will be the central application of our business operations for many years to come Pros There is a serious need for an ERP package to have enough flexibility to be customizable to a variety of business environments. Right out of the box Bluelink is so feature rich that most companies can get their needs met by this software package. But part of the beauty of Bluelink is their ability to fine tune the application for those who require unique situations addressed. Our particular situation had some major personal needs that were quite readily handled by the programming expertise of the Bluelink support staff. It was a refreshing change from our previous software company. The entire staff from the owner to the support staff are always pleasant and curtious to deal with. They are genuinely concerned that your experience with their application is satisfactory and positive. Cons The only sour note we had was the speed in handling some support issues. This was more or less I believe a manpower issue. When a surge of service requests come in it's sometimes a matter of setting priorties. But to Bluelink's credit they made every effort to rectify this upon us explaining our dilema. Review Source CD Connor D. Operations Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Extremely Statisfied Business Owner" May 23, 2017 5.0 Overall very satisfied customer of nearly 3 years now! Pros We were switching ERP systems and implementing a website integration at the same time. BlueLink staff were great in making this as seamless as possible during the transition. They provided a rare combination of technical experience and practical insights for our online distribution company. I have had very timely and affordable ongoing support moving forward. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.