# Bookeo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Bookeo Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more. Source: https://www.capterra.com/p/117299/Bookeo --- # Bookeo Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Bookeo ## What is Bookeo? Simplify your appointment scheduling process with Bookeo, the powerful system designed to cater to your needs and enhance your customers' experience. Bookeo efficiently manages Appointments, Classes & Courses, Tours & Activities, ensuring seamless integration with your website. With features like easy rescheduling, staff rostering, auto calendar sync, email/text reminders, waiting lists, and secure online and on-the-go payments, Bookeo eliminates the hassle. Say goodbye to headaches and say hello to Bookeo with our free 30-day trial, no credit card required. ## What is Bookeo used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Reservations](https://www.capterra.com/reservations-software/) Overall rating Based on 103 user reviews Reviews sentiment Positive 81% Neutral 11% Negative 9% Starting price $14.95 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Bookeo alternatives Highest Rated [4.8 (1,135)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (3,628)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $28.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (608)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/117299/Bookeo/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Booking 4.6 (21) 85.71% of 21 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Calendar Management 4.3 (13) 76.92% of 13 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Mobile Access 4.3 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Confirmations/Reminders 4.1 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Payment Processing 4.4 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Booking Management 3.7 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Bookeo 142 features Define levels of authorization for access to specific files or systems Allows businesses to offer customers reservations for a variety of activities. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups A list of registered participants Automatically create schedules based on business needs or employee availability and qualifications Indication whether a resource is available or protected from allocation Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Monitor service demand and performance to plan for adequate resources that meet business needs Update and maintain information on inventory and rates to manage guest reservations in real time Create and schedule group classes, recurring appointments, and private sessions, etc. Online registration for classes Schedule in-person or online classes Electronic storage of stakeholder contact information Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients A way to visually represent data where different categories of items are marked with different colors Tracking, calculating, and paying commissions and earnings to employees Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Manage user consent requests and documents Centralized database of stakeholders and their contact information such as names, address, phone number etc. Financial system that helps create and manage physical/digital credit cards and track transaction activities Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Integration with third-party CRM systems Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Accept and process credit/debit card transactions Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Plan availability and assign specific time slots for driving appointments or training lessons. Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Electronically collect payments for goods or services Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Confirmation of the enrollment of a student in a course, class, activity, or program Manage the enrollment and onboarding of all new members and accepted applications A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Designed for dance studios For martial arts classes and studios Designed for medical spas Software to be used by music institutions Specific for use in spas and salons The software is designed for summer camps Designed for yoga and pilates studios Store, manage and track all forms in a centralized location Global distribution system used by online travel agencies to track availability and manage reservations Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Register a group/batch of attendees The ability to reserve times in groups. Automatically find mutually available meeting time slots across multiple calendars Compliant with HIPAA, which sets standards for sensitive patient data protection Transactions that typically involve face-to-face interactions between the payer and the payee Manage the instructor/teacher's schedule, tasks, responsibilities Automate workflows and trigger campaigns based on customer actions Accounts held by members of an organization Centralizing administrative & communication processes of an organization's members Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Access software remotely via mobile devices Manage and support multiple languages Manage and support multiple locations Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Book meetings and appointments through a website or digital platform Create new forms and/or use ready-made online form templates Accept and process online payment transactions Real-time registration over the web In-person, onsite registration Portal for parents to see and update childrens' info, track progress & more Online gateway through which parents and students can view material and communicate with teachers Accept, record, and reconcile financial transactions Tool used to determine accurate pricing and product eligibility for borrowers Design, communicate, and distribute incentives to perform a specific action Integrates with QuickBooks Track/optimize rates in relation to usage Ratings/Reviews Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Schedule repeating appointments based on a duration of time Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the rescheduling of appointments Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Process of planning, scheduling and executing the optimal and effective use of human capital across projects Allocate and manage resources, such as employees, equipment, facilities, and other assets Track and monitor reviews of products or services Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Reports specific to sales analysis for trends and strategies Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Reminders sent via SMS/text message Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Schedule shifts for staff/employees, track hours worked, and manage staff payroll Database of students to track personal information of individuals and families Gauge satisfaction and receive information for improvement and success Organizing a group of people to accomplish a task Create, save, and re-purpose templates for emails, forms, etc. Allows bookings to be made through a third party service Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Sell multiple treatments together as a set Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Allow organizations to streamline the check-in process for visitors. Record, update and manage waiting lists Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.2 (88) 4.2 Based on 88 reviews ## Pricing Value for money 4.1 (83) Free Trial [View pricing plan details](https://www.capterra.com/p/117299/Bookeo/pricing/) Bookeo Appointments $14.95 Other,Per Month It includes: - Consultant - Staff Login - Secure Data Protection - Automatic Backups - Website Integration - Secure Online payments - Automatic Updates Bookeo Classes & Courses $39.95 Other,Per Month It includes: - Teachers & Rooms - Track Registration Steps - Print Class Rosters - Send Notifications & Reminders - View & Manage Online Calendar - View Updated Payments in Real-Time Bookeo Tours & Activities $39.95 Other,Per Month It includes: - Guides & Vehicles - Manage Tour Calendar - Print Tour Manifest - View Reservations in Real-Time - Track Tour Attendance - Schedule Tours & Activities Value for money 4.1 (83) 4.1 Based on 83 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (91) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (91) 4.1 Based on 91 reviews ## User reviews Overall rating 4.3 Based on 103 reviews Filter by rating 5(59) 4(24) 3(11) 2(5) 1(4) Mentioned topic Sorted by most recent JP Jenny P. Owner Events Services ### "Bookeo a great booking system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 23, 2026 It has been great they have been a great help to my tour business. Efficient, capable and prompt in solving any problem that occured. Pros I must say that this is no reflection on your service which has been fabulous! All of the booking system and user interface was easy to use and there was always very prompt help by email It was a very secure system to use and great value for money for the booking management it provided. Cons The only reason I am not using it in the future is because my business is expanding and I will have three websites and multiple tours which I wish to have all on the same system. The system I have chosen has given me a free website free hosting and is offering connection to a choice of 2,400 re-sellers which will expand my business hopefully. otherwise I would not have left Bookeo. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 24, 2026 Thank you so much for your kind words, Jenny. We truly appreciate your feedback and are thrilled to hear Bookeo has supported your tour business so well. Congratulations on your expansion! We completely understand your need to manage multiple websites and tours under one system. Just to mention, we do offer a solution designed specifically for multi-branch and multi-website businesses, so we’d be happy to send you more information about this. While we don’t provide free websites or hosting, our plans are highly competitive and transparent. Many platforms that offer “free” websites and hosting offset this with customer commissions, which can reduce your revenue and lead to higher prices for your customers. Wishing you every success with your continued growth, and thank you again for being part of our journey! Regards Shannon MA MICHAEL A. CLERICAL Warehousing ### "BookeoHHHH!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 26, 2025 I definitely LOVE the new dashboard real time updates. It has been a game changer for me. Bookeo is definitely my pick. Pros I love the new real time dashboard. It tells me if someone is going to be late or if they rescheduled or cancelled their appointment. Cons I am not a huge fan of the social media integrations this year. I think that it distracts us when we are in our workplace. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 5, 2026 Hi Michael, Thank you for your review. I’m unclear about the comment regarding social media integration. The system does not include or display any social media content or feeds, and therefore does not distract staff. If you have any questions or need further clarification, please feel free to contact our Support Team. We’d be happy to help. Regards Shannon LD Leanne D. Project Manager Hospitality ### "Prompt and Detailed Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2025 Pros I have been using Bookeo for about 3 years now and every time I have a question, I am given support promptly with training links and examples. Cons Sometimes I wish they could do it for me, but ultimately, I like to learn the settings and I'm proud when I accomplish my goal. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2025 Hi Leanne, Thank you for your continued trust over the past three years. We’re glad our support, tutorials, and examples have been helpful, and we love hearing that you enjoy learning the settings and taking pride in your achievements. We’re always here to help when needed. Shannon Laurens V. Founder and manager Entertainment ### "So much better than other booking platforms" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 10/10 August 8, 2025 We have been using Bookeo intensively for almost a decade and I must admit I was starting to get a little frustrated with the shortcomings it does have. The outdated UI and the lack of support being my main grieves. Therefore we decided to move to another platform. I am writing this review and have awarded the 5 stars because after experiencing the difference with quite a few other platforms, my appreciation of what Duda does do, has grown immensely. We investigated tens of other possible platforms and have actually tried to startup in Bokun and FareHarbour, having spends weeks on configuring our tours there, and oh boy: is Bookeo heaven compared to them. Yes other platforms have support via live chat or phone, but the quality of it is just painful. You need every once of patience in you to try to explain even the most simple questions to some Google-Translated (from English!) off-shore support center that can never actually do anything. They're there, but they can't do anything Yes, other platforms have a better UI, but there's a big if: IF your product fits in their system the UI is better. For every 'out of the ordinary' flow it's worse though. Much, much worse. So extreme that after having spend weeks of our time and 100's of $ on subscriptions, we had to move away because the many workarounds were not manageable for our team anymore. And then Bookeo has strengths no one else has. The multi-language system is, although working with an outdated UI in the backend, very powerful. The flexibility on how to configure a tour seems endless. The resource-management, with individual accounts for our guides and the possibility for them to sync to their private calendars, is uncomparable with any other platform. And last, but definitely not least: the price. A flat rate 30$ per month. I mean, that's practically for free, especially in compare to other platforms where they charge 150$ per month PLUS a 3 tot 30 (!) % commission on all your sold tickets. Insane! Also a little shoutout to ChatGPT, who thanks to Bookeo's extensive help-fora is very able to play the role of a very knowledgable Duda Support Agent. It's a bit of a nightmare to navigate through the fora myself and translate articles to my situation, but ChatGPT does an excellent job of that. We love you Bookeo, I'm sorry we doubted you. Please don't leave us. Cons The UI is a bit outdated. This especially bugs me concerning the client-facing interface. There are some possibilities with editing the CSS, but it requires a CSS expert to deal with it. Alternatives considered [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Reasons for choosing Bookeo The list is very long: the price to start with, the resource management, capacity management, flexibility to configure tours, etc. We compared also with Viator and Bokun, but Capterra does not allow me to mention them here. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 12, 2025 Thank you for your candid review, Laurens. We truly appreciate you returning to Bookeo after exploring other solutions. It means a lot to us that you recognized the strength of Bookeo's features. We strive to provide software that’s not only powerful but also intuitive and reliable. Your renewed trust confirms we’re on the right track. If you ever need assistance, our team is always happy to help! Regards Shannon LA Laura A. Guest Experience Manager Leisure, Travel & Tourism ### "User-friendly booking, worth the effort." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 4, 2025 Overall very good bang for your buck, once installed was a much easier time dealing with reservations. Pros This booking and appointment management feature saves me hours a week. Booking is super simple for my guests and I feel secure with current setup. Cons Getting started gives a true learning curve and took some time debugging here and there. Otherwise it's good to go. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 6, 2025 Hi Laura, thank you for your great review. We're glad to hear that Bookeo is saving you time and providing a smooth experience for your customers: that’s exactly what we aim for. If you ever have suggestions or need assistance, don’t hesitate to reach out. We’re always here to help! Regards Shannon JC Jacqueline C. Founder Hospitality ### "Incompetent AND rude, now ghosting me entirely. " 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 April 12, 2025 The UI needs customer perspective. Key rule in UI dev is to use the customer language not the internal language and to test whether your target audience reads it the way you believe they should. If not, that's on you, not the customer. I wanted to put a cap on the total number of guests who can book for any tour. Their internal use of "bookings" refers to an individual customer not the setup of the ops by the customer. They still have refused to help me adjust and the UI is NOT intuitive. I have begged, pleaded, apologized...no luck. "It's on you to figure it out. As we have mentioned a number of times, we have already told you where it is on the management dashboard." etc etc. Rude, infantilizing and btw NOT intuitive, buried under an incomprehensible tab and setting I finally found it (I'm looking for shoes? Oh they're in the vegetables aisle, but you'll have to look under the fruit." REset the total number of guests allowed and guess what. Still allows over booking. AND no one will return ANY email yet. The worst. Ironic they started out as an escape room booking platform. That's truly all I want is to escape. Pros Nothing. Nada. Rien. Zip. Zero. Truly abysmal. Cons Customer service is only available during Australia business hours. Often hostile and rude "I sent you that answer in a previous email. You can just look it up." Well, I DID search before bothering you and it would've taken less time to resend than to scold...They always choose the latter. Then ghost you. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 16, 2025 Hi Jacqueline, After reading your review, I tried to understand what happened. I reviewed all the support tickets you submitted and the responses from our customer support team. I found 8 separate email threads containing numerous messages in which our team detailed the process for adjusting the number of participants permitted on a tour. Our customer support team consistently and repeatedly provided: - Step-by-step instructions on how to change the limit per tour - Screenshots captured from your dashboard, with the clickable buttons marked in red to indicate their positions. - Links to illustrated and detailed tutorials Additionally our support team never used the phrases you quoted in your review. Nothing even similar to that was ever sent by our team in any of our replies. Additionally, you mentioned in your review that customer service is only available during Australian business hours, which is incorrect. We offer customer support around the clock, 24/7. Regards Shannon MB Mitchum B. Personal Trainer Sports ### "Awesome Bookeo." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2025 Excellent product service i would recommend this product to other fitness instructors who i know. Pros What i like about Bookeo great system very helpful in helping me structure my fitness and personal training clients and classes. Payment features are very convenient for me in receiving payments from my clients i would recommend this system to persons who are in the fitness industry as me. Cons i have no problems with this product service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2025 Thank you so much for taking the time to leave such a wonderful review, Mitchum! We are thrilled to hear that Bookeo helps you manage your business scheduling and payments. Your kind words serve as a great testament to the effort and commitment we put in our software development and support. If you ever have any questions or need assistance, please do not hesitate to reach out to our Support Team. Regards Shannon AC Alexandros C. Data Analyst Internet ### "Decent user-friendly software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 7/10 January 31, 2025 Decent product, support needs improvement Pros High quality, good product and easy to use Cons Very poor customer support and I have experienced a lot of softwares' support Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 5, 2025 Hi Alexandros, thank you for leaving a review. We regret that our support did not meet your expectations. I wanted to understand the reasons behind your unsatisfactory experience, but I was unable to locate any inquiries submitted under your name. Regards Shannon AN Arial N. Hearing Care Coordinator Hospital & Health Care ### "Not worth the money" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 January 13, 2025 It has not been great, will not continue to use this app. Pros It is easy to sign up but I don't particularly enjoy the app Cons There is no free trial. SMS messages cost extra and there is no telephone support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 16, 2025 Hi Arial, thanks for sharing your feedback. We were surprised to read that there was no free trial. Bookeo offers a 30 day free trial to all our customers. No credit card is required to sign up for a free trial. Only when your trial period is about to expire, you will receive an email asking you to upgrade your plan to a paid plan. Although we provide technical support exclusively through email, our dedicated support team is available around the clock and responds swiftly to customers' requests. You can contact us anytime at support@bookeo.com. Regards Shannon AU Anonymous User CEO Maritime ### "Echoing the sentiments of other reviews as to poor support" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 17, 2024 Pros The monthly fee option was the most appealing as opposed to commission based. Cons I would echo the other reviews here who found the support staff condescending. I sent several emails and wasted hours trying to get a phone call with support or sales to iron out some issues and questions to no avail. They prefer to waste time by email instead when a quick phone call would suffice. Bookeo also do not do live one to one demos like most providers and refused all attempts at a phone call to find resolution. A terrible performer. There are better alternatives available Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 20, 2024 Hello, Bookeo differentiates itself from other platforms by offering several online Live Demos with pre-loaded sample data, all accessible directly on our website. We also offer a system for a low, flat monthly fee. Additionally, we offer a complimentary 30-day trial (no credit card required). In comparison, most of our competitors - that usually charge a % fee on bookings - do not provide free trials or self-service live demos, which limits businesses' opportunities to engage with the system directly. They typically rely on live demonstrations that are often followed by contracts, which restrict businesses from independently assessing their systems. We offer Sales calls if customers have general questions about Bookeo. It appeared that you had very specific and technical questions, therefore we asked you to send your questions by email. Unfortunately, we have not received further reply from you. Regards Shannon [View all Reviews](https://www.capterra.com/p/117299/Bookeo/reviews/) Popular comparisons [Calendly vs Bookeo](https://www.capterra.com/compare/117299-148036/Bookeo-vs-Calendly)[Vagaro vs Bookeo](https://www.capterra.com/compare/117299-153752/Bookeo-vs-Vagaro)[Acuity Scheduling vs Bookeo](https://www.capterra.com/compare/117299-191978/Bookeo-vs-Acuity-Scheduling)[Goldie vs Bookeo](https://www.capterra.com/compare/117299-268055/Bookeo-vs-Goldie)[Doctoralia for Specialists vs Bookeo](https://www.capterra.com/compare/117299-253301/Bookeo-vs-Doctoralia-Pro)[SimplyBook.me vs Bookeo](https://www.capterra.com/compare/117299-140086/Bookeo-vs-Simplybook-me) [Mindbody vs Bookeo](https://www.capterra.com/compare/40229-117299/MINDBODY-vs-Bookeo)[GlossGenius vs Bookeo](https://www.capterra.com/compare/117299-174830/Bookeo-vs-GlossGenius)[BookSteam vs Bookeo](https://www.capterra.com/compare/117299-133845/Bookeo-vs-BookSteam)[WellnessLiving vs Bookeo](https://www.capterra.com/compare/117299-145039/Bookeo-vs-WellnessLiving)[vcita vs Bookeo](https://www.capterra.com/compare/117299-142264/Bookeo-vs-Appointment-Scheduling)[Reservio vs Bookeo](https://www.capterra.com/compare/117299-130471/Bookeo-vs-Reservio)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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