# Ubersmith Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Ubersmith Software - reviews, pricing plans, popular comparisons to other Business Management products and more.

Source: https://www.capterra.com/p/116688/Ubersmith

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# 

 Ubersmith Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Ubersmith

## What is Ubersmith?

Ubersmith provides billing, device monitoring, and ticketing solutions that are open, scalable, and integrated. Headquartered in New York, Ubersmith is a business management software that serves multiple verticals including Data Center, Hosting, Cloud, ISP, and Telco companies. Organizations worldwide rely on Ubersmith to optimize and scale their operations. Our customers include Evocative, Newfold, WOW!, PhoenixNAP, 365 Data Centers, Digital Realty, Namecheap, SBA Communications, and NS1.

## What is Ubersmith used for?

[Subscription Management](https://www.capterra.com/subscription-management-software/)[Billing and Provisioning](https://www.capterra.com/billing-and-provisioning-software/)[Revenue Recognition](https://www.capterra.com/revenue-recognition-software/)

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1000

Per User, Per Month

Free trial  
available

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Do you work for Ubersmith?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ubersmith.com&name=Ubersmith)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Ubersmith

4.0 (2)

VS.

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

$1000

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (2)

Ease Of Use

4.0 (7,619)

Value For Money

4.0 (1)

Value For Money

3.8 (6,536)

Customer Service

4.0 (1)

Customer Service

3.8 (6,240)

## Ubersmith alternatives

Highest Rated

[4.7 (678)](https://www.capterra.com/p/162588/HoneyBook/reviews/)

Starting price

$36.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.2 (104)](https://www.capterra.com/p/131433/Chargebee/reviews/)

Starting price

$7188.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

[4.3 (8,385)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Starting price

$38.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/190778/QuickBooks-Online/)

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)

[4.5 (4,506)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

Starting price

$21.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/142390/FreshBooks/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Accounting Integration

Integrate with a third-party accounting system

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Ubersmith 38 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Gateway through which end users can view past bills and pay current invoices

Private online space that lets businesses securely share documents and provide information access to clients

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Business model where clients pay their lawyer a fee only if the case is won/settled successfully

Accept and process credit card transactions

Add customized logos and colors to align with company branding

Invoices that can be tailored according to company's branding, payment terms and personalized information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Store, manage, and track all electronic documents in a centralized location

Electronically collect payments for goods or services

Plan, manage, and track the financial activities of an individual or organization

Business model that charges based on the amount of time spent on an hourly basis

Create invoices from scratch or have recurring invoices

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and handle various international currencies

Create, send, and view electronic invoices

Accept, record, and reconcile financial transactions

Business model that bills clients an amount based on the project/task/job performed

Create, send, and track purchase orders and their statuses

Generate quotes or estimates for customers

Active reporting of data and metrics

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Calculation of consumption tax imposed on the sale of goods/services

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.5 (2)

3.5

Based on 2 reviews

## Pricing

Value for money

4.0 (1)

Free Trial

Basic

$1,000

Per User,Per Month

Value for money

4.0 (1)

4.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (1)

4.0

Based on 1 reviews

## User reviews

Overall rating

4.0

Based on 2 reviews

Filter by rating

5(0)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Sustaining Engineer

Internet

### "Ubersmith gets the job done for device and support management"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

November 7, 2019

It works. We use it. We will keep on using it because it does the job and is probably less painful and more full-featured than other options out there.

Pros

Need to manage a queue of incoming email requests? Have a fleet of servers and network devices across multiple datacenters that need documentation and management? Ubersmith will get the job done.

Cons

Some details like Custom information about a server are buried in a sub-menu. Some options are hidden in dropdowns. HTML formatted emails often come in garbled and require viewing an attachment

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Joseph B.

Engineer

Telecommunications

### "Complete tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 2, 2018

Excellent

Pros

allows the registration of individualized customers, the possibility of adding services and methods of varied and compatible payments is appreciated, the creation of tickets to each user is of great help.

Cons

I do not have bad experiences with this software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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