# Citrix DaaS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Citrix DaaS Software - reviews, pricing plans, popular comparisons to other Desktop as a Service (DaaS) products and more.

Source: https://www.capterra.com/p/116275/XenDesktop

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# 

 Citrix DaaS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on December 16, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Citrix DaaS

## What is Citrix DaaS?

Citrix builds on their long-standing partnership with Microsoft and offers multiple VDI deployment options for Citrix solutions on Microsoft Azureincluding virtual apps, desktops, data and networking. Customers can provision and deliver workloads on Microsoft Azure cloud platform, reducing overall IT costs and increasing efficiency, or choose to deploy VDI with Citrix Cloud services on Microsoft Azure.

## What is Citrix DaaS used for?

[Desktop as a Service (DaaS)](https://www.capterra.com/daas-software/)[Virtualization](https://www.capterra.com/virtualization-software/)[VDI](https://www.capterra.com/vdi-software/)

Top alternative

Featured

Overall rating

Based on 154 user reviews

Reviews sentiment

Positive

85%

Neutral

12%

Negative

3%

Pros & cons

Versatile virtual desktop experience

Secure and flexible remote access

Frequent glitches and instability

Starting price

$10

Per User, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Citrix DaaS

4.3 (154)

VS.

[5.0 (21)](https://www.capterra.com/p/147724/Open-Virtual-Desktop-Enterprise/reviews/)

Starting Price

$10

Per User, Per Month

Starting Price

$8.55

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (154)

Ease Of Use

5.0 (1,928)

Value For Money

4.0 (105)

Value For Money

4.8 (1,575)

Customer Service

4.2 (109)

Customer Service

4.9 (1,547)

## Citrix DaaS alternatives

[4.6 (10)](https://www.capterra.com/p/154190/Nerdio/#reviews)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[5.0 (2)](https://www.capterra.com/p/247620/Thinfinity-Workspace/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[0.0](https://www.capterra.com/p/235626/Thinfinity-Remote-Dekstop/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Microsoft Azure](https://www.capterra.com/p/16365/Azure/)

[4.6 (1,943)](https://www.capterra.com/p/16365/Azure/reviews/)

Starting price

$31.39

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/16365/Azure/)

[View all alternatives](https://www.capterra.com/p/116275/XenDesktop/alternatives/)

## Pros and Cons

Versatile virtual desktop experience

94% positive reviews out of 32

Most users report virtual desktop provides seamless, portable access to applications and desktops anywhere.

Perla A

Costumer Service representative, 1 employee.

"I loved how it smoothly transitioned from my work computer to the virtual destop on the work computer keeping both data separate but corelated."

Frequent glitches and instability

85% negative reviews out of 41

Most reviewers describe bugs and issues like lag, connection drops, and slow performance as recurring frustrations.

Secure and flexible remote access

95% positive reviews out of 22

Most reviewers indicate remote desktop enables secure, reliable access to work resources from any location.

Dayane C

Atendimento, 11 - 50 employees.

"a great desktop server for accessing the company's remote area."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Desktop/Application Virtualization

4.6 (31)

64.52% of 31 reviewers that rated this feature as important or highly important

Platform to achieve application and desktop virtualization

Single Sign On

4.5 (19)

52.63% of 19 reviewers that rated this feature as important or highly important

Allow users to access multiple services after entering their login credentials once

Application Management

4.8 (16)

56.25% of 16 reviewers that rated this feature as important or highly important

Track, manage and store the applications of potential future members, customers or candidates

Access Controls/Permissions

4.6 (14)

71.43% of 14 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Remote Access/Control

4.7 (14)

71.43% of 14 reviewers that rated this feature as important or highly important

Access work applications remotely, for when working away from the office and/or traveling

Admin Console

4.5 (11)

45.45% of 11 reviewers that rated this feature as important or highly important

Interface for configuring and monitoring the system.

Citrix DaaS 28 features

Define levels of authorization for access to specific files or systems

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Interface for configuring and monitoring the system.

System alerts about the need to escalate an issue or request

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Verify the identity of users/devices to enable secure access

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Identify component attributes like servers, hardware, software, and manage relationships across all services

Desktop-as-a-service provider

Creates virtual version of end user's desktop environment or operating system

Platform to achieve application and desktop virtualization

Plan and implement business continuity measures in case of unforeseen events

Find & retrieve relevant data or documents

Observe and track the demand, usage, progress or quality of a system, product, or user

Support multiple types of devices

Create, manage, and track policies and procedures within an organization

Access work applications remotely, for when working away from the office and/or traveling

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Set and monitor service level agreements to ensure timely response and resolution

Allow users to access multiple services after entering their login credentials once

Set up connections to third-party platforms to improve business processes

Features

4.3 (154)

4.3

Based on 154 reviews

## Pricing

Value for money

4.0 (105)

Free Trial

[View pricing plan details](https://www.capterra.com/p/116275/XenDesktop/pricing/)

Citrix DaaS Standard

$10.00

Per User,Per Month

Citrix DaaS Advanced Plus

$13.00

Per User,Per Month

Citrix DaaS Premium

$20.00

Per User,Per Month

Citrix DaaS Premium Plus

$23.00

Per User,Per Month

Value for money

4.0 (105)

4.0

Based on 105 reviews

## Support, customer service and training options

Customer Service

4.2 (109)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (109)

4.2

Based on 109 reviews

## User reviews

Overall rating

4.3

Based on 154 reviews

Filter by rating

5(75)

4(56)

3(18)

2(5)

1(0)

Mentioned topic

Sorted by most recent

KO

Kory O.

District Operations Manager - South East District

Government Relations

### "Storage, customer service, and protection GALORE!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 10, 2025

Anytime I had any issues or needed guidance, I could reach out to support via chat or telephone. Chat made it an even more elevated experience for me. The storage space per person is plenty though the pricing is a bit higher than most but you are paying for an setting it

Pros

The privacy protection is great. Also the on-demand customer service makes for an even greater experience.

Cons

The price is a bit high for an individual. My company used this product so the program was paid for by my organization.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EH

ELIZABETH H.

PRODUCT MANAGER

Retail

### "CITRIX FOR \[sensitive content hidden\]"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

December 1, 2025

OVER GREAT, BUT THERE ARE SOME THINGS THAT I WOULD LIKE IMPROVED. I CLEANED UP MY CITRIX DESKTOP THE OTHER DAY, AND THE SYSTEM DID NOT REMEMBER THAT. AND I CANNOT DELETE ONE OF MY SESSSIONS, SO IT WILL ALWAYS BE THERE.

Pros

SEEMS TO BE PRETTY EASY TO USE. IT REMEMBERS WHAT YOU DID LAST SESSION WHICH IS GREAT. AND YOU CAN OPEN TWO SESSIONS.

Cons

ITS HARD TO LOGIN, LOTS OF STEPS. WHEN YOU SAVE ITEMS, YOU CANNOT SAVE THEM TO YOU REGULAR DESKTOP. YOU HAVE TO EMAIL THEM TO YOURSELF. YOU CANNOT CLEAN UP YOUR DESKTOP IN THE SESSIONS, IT WON'T REMEMBER IT. YOU CANNOT DELETE A SESSION.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BP

Brittany P.

Desktop Support Technician

Computer & Network Security

### "Citrix has provided us with the most Dynamic and Dependable DaaS of our Decade!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 11, 2025

Citrix DaaS is very scalability, and the secure and seamless experience Users report while utilizing is a major plus.

Pros

Amazing resource that provides safe and easy access to virtual desktops and applications from anywhere, remote or in office.

Cons

There can be performance issues if an individual has slow bandwidth.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SH

Samir H.

Insurance Claims Specialist

Insurance

### "Mediocre quality "

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

May 30, 2024

Pros

I like it when it functions, it simplifies the use of applications on a desktop and gives you access to several features.

Cons

It almost always never works, so many bugs and issues and that affects the quality of your daily work.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BV

Brigitte V.

ING. Sistemas.

Information Technology and Services

### "Excelente herramienta"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 22, 2024

Pros

Es un software de conexión a escritorio remoto, intuitivo y versátil para múltiples tareas.

Cons

puede llegar tener fallas en la resolución del dispositivo del cual se ingresa,

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

briam I.

Ing. Sistemas

Information Technology and Services

### "Sirve de mucho"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 18, 2023

Pros

Es una herramienta bastante útil cuando se requiere rendimiento.

Cons

La conexión al servidor puede tardar más de lo esperado.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

IT Support

Newspapers

### "Citrix DaaS is application is secure platfrom from cloud to any device"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 22, 2023

Great experience with Citrix DaaS even that i use free trial

Pros

The most i like from Citrix DaaS is we can use old application with subscription pay as you go system

Cons

There is nothing i least like yet from Citrix DaaS

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FN

Felipe N.

Analista IT

Information Technology and Services

### "Citrix tu escritorio remoto a la mano"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 16, 2023

Pros

Permite a nuestros agentes acceder a un escritorio remoto para gestionar sus labores diarias, con mayor seguridad de datos.

Cons

Pueden llegar momentos que se generen bloqueos de sistemas pero es muy rara vez.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MB

micaela b.

laureada

Venture Capital & Private Equity

### "ottima app virtuale"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 17, 2023

Pros

Puoi avere il controllo di tutte le applicazioni e del PC virtualmente, ideale per l'IT

Cons

a volte è difficile aggiungere qualcosa al sistema, diciamo che ci vuole tempo

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NF

Nicola F.

It help desk

Government Administration

### "Smart working "

5.0

Overall Rating

5.0

5.0

Ease of Use

2.0

2.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

February 9, 2023

Pros

La possibilità di entrare nel PC dell'ufficio da remoto in tutta sicurezza grazie all'App da scaricare sullo smartphone

Cons

Non mi piace che dopo pochi minuti di inattività va in stand by su virtual desktop e bisogna autenticarsi nuovamente con l'otp

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/116275/XenDesktop/reviews/)

Popular comparisons

[Microsoft Azure vs Citrix DaaS](https://www.capterra.com/compare/16365-116275/Azure-vs-XenDesktop)[VMware Horizon vs Citrix DaaS](https://www.capterra.com/compare/116275-203536/XenDesktop-vs-Horizon)[Citrix Workspace vs Citrix DaaS](https://www.capterra.com/compare/116275-220624/XenDesktop-vs-Citrix-Workspace)

[Workspot vs Citrix DaaS](https://www.capterra.com/compare/116275-195242/XenDesktop-vs-Workspot)[Kasm Workspaces vs Citrix DaaS](https://www.capterra.com/compare/116275-210512/XenDesktop-vs-Kasm-Server) 

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