# AccuLynx Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AccuLynx the right Roofing solution for you? Explore 846 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/116187/Acculynx/reviews --- AccuLynx 4.6 (846) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of AccuLynx Ease of use 4.4 Customer Service 4.7 ## Pros and Cons in Reviews MK Mandy K Office ManagerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “It keeps everything organized in one place, from documents and permits to customer communication and invoicing, which has made our workflow much more efficient.“ May 1, 2026 AS Anthony S Project ManagerConstruction, 2 - 10 employeesUsed the software for: Less than 6 months. “I have learned that it is hard for me to duplicate estimate and update to live pricing when i have an old estimate and they ask for a new one updated to todays cost.“ April 17, 2026 MK Mandy K Office ManagerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “The platform provides strong value for the cost by replacing multiple systems, and we feel confident managing all of our project and customer data within it.“ May 1, 2026 MC Michael C Project ManagerConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “The app is terrible when it comes to photos. If you are reviewing one of 1051 photos and let’s say you scroll to picture number 45 way at the top when you back out of looking at that photo it starts you over at 1051 again.“ November 12, 2025 aa andrea a ControllerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “One of my favorite features is the ability to copy from one job to another—estimates, photos, documents—you name it.“ May 1, 2026 JB Joshua B Client Care RepresentativeConstruction, 11 - 50 employeesUsed the software for: 6-12 months. “My biggest issue with Acculynx is definitely the lack of ability to search for jobs based on materials. If I want to find a standing seam roof of a specific color, it can be nearly impossible to find.“ November 13, 2025 JF Jill F Assistant Project ManagerConstruction, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Good fit for project managers and contractors in need of tracking expenses, allocating resources and monitoring budgets easily alongside schedules and tasks.“ May 31, 2026 JM Jessica M Operations ManagerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “As someone who works in the office handling administrative tasks, the information I need to see on a daily basis is very different from what a project manager or company owner needs.“ April 20, 2026 ## Showing most helpful reviews Showing 1-25 of 846 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Carly A. Office Manager Construction Used the software for: 2+ years ### "Love it" July 17, 2019 5.0 We have been using for years. It is extremely user friendly. If I ever have a problem or question, customer service is always available and helpful. Pros User friendly Self Explanatory Customer service is fantastic Customizable All facets of company can use and communicate (office, sales, production, accounts receivable etc) Cons Our only issue is the app. Would love if it was more adapted to iphones Review Source NC Nikole C. Office Management Construction Used the software for: 2+ years ### "Amazing Program!!" April 17, 2026 5.0 Great overall experience, easy to use, reliable, and helped keep our projects organized from start to finish. Pros I really love the support they give you when trying to set up the program with all of the employees. Or if you ever have an issue trying to figure something out they always respond quickly! The system is smooth and the ability to track the progress of the Leads are great as well! Cons Honestly, there wasn’t much to dislike—everything worked smoothly and met our needs really well overall. Alternatives considered [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/)[CompanyCam](https://www.capterra.com/p/171143/CompanyCam/)[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Reason for choosing AccuLynx We chose because it offered an all-in-one system that made managing jobs, leads, and payments much easier. It was more streamlined, easier to use, and helped keep everything organized in one place compared to other options. Review Source AA Andrea A. Admin Construction Used the software for: Less than 6 months ### "New to Acculynx" December 3, 2025 3.0 We are still at beginning stages and not fully live- The process for us began months ago. I personally do not have the extensive hours to get this running on top of my normal day to day. I was unaware of the all in it would need to get going. Pros Everything in one place (no longer need to have a signature platform and photo platform)- organization Cons A very long and hard setup to get everything going. Not recommended if you are already too busy with you company. Bring on someone just to set this up for you. Alternatives considered [Leap](https://www.capterra.com/p/162690/Leap/) Reason for choosing AccuLynx Leap was too difficult to implement in our company Switched from [MarketSharp](https://www.capterra.com/p/130642/MarketSharp/) We were looking for something easier to use Review Source GH Greg H. CEO Construction Used the software for: 2+ years ### "Great Roofing Software" April 16, 2026 5.0 Overall I have had a fantastic experience with . I like the reporting functionality of the platform. Pros It is a great platform to run my roofing company off of. I really enjoy getting the insights into my business that provides and it helps me hold my team accountable. Cons The price of can be a tough pill to swallow but I must be fair in stating that it is well worth that price and is still cheaper than Service Titan. Switched from [ConstructionOnline](https://www.capterra.com/p/160201/ConstructionOnline/) UDA was not getting it done for us from a photo and CRM perspectivec. Review Source CE Christian E. COO Construction Used the software for: 2+ years ### "I would recommend Acculynx" May 1, 2026 4.0 overall positive experience. From extensive research, is the best CRM for roofing contractors. Pros Ease of use and intuitive user face design. The amble cloud storage is great for photos and docs. The e-sign feature with tracking is great. The app connect syncing is also very helpful. Cons being able to quickly show good, better, best options instead of having to create a new smartdoc and import. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing AccuLynx is a superior CRM with more functions, and easy user customizations. Review Source JF Jordan F. Estimator Construction Used the software for: 1-2 years ### "Full-Featured CRM with All You Need!" April 17, 2026 5.0 This has been a terrific overall CRM for our small business. It has all the necessary features we need for job creation, tracking, financials, and communication. Pros It's a full-featured CRM that allows us to communicate internally and maintain all pertinent information. Also allows you to track and record communication with your customers. Cons I'm not a big fan of the photo report creation and setup. I feel like the photos could be grouped by tag a little better. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) Outgrew the usefulness of that CRM. We needed something that could encompass all areas of project management. Review Source JC Julia C. Vice President Construction Used the software for: 1-2 years ### "We love Acculynx!" April 17, 2026 5.0 We love and it can do so many things that are helpful to our business and have allowed us to grow and scale. The customer service is top notch. Pros We love the pipeline and organization. We also utilize reports plus and it has changed how we run our business. Cons The cost for additional add ons is a lot. Sometimes my team will ask for something or look at something and it costs so much money that I just can't agree to it even if I think it would help. I wish some of these add ons were included. Switched from [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/) It didn't have the features we needed - especially the reporting feature Review Source JM Jerome M. Project Manager Construction Used the software for: 2+ years ### "Best Roofing Tool Ever!!" April 16, 2026 5.0 is a well thought out and intuitive product to use. It makes everything about client management very straightforward. Pros The product constantly works well. We have tried other CRM's and this one is head and shoulders above the others. Cons I am so happy with this product that there is nothing that I do not like. It is just well implemented. Even the app works great! Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) It was so bad. It just did not work for us. Customer service was horrible Review Source SR Shaun R. Business development manager- Sales Construction Used the software for: 2+ years ### "Good Almost Great" April 16, 2026 4.0 Pros Construction management, Lead Tracking, Optimal Organization, Customer Support, Field app development and optimization (IOS) Cons Expensive cost for add-ons Switched from [ROOFLINK](https://www.capterra.com/p/198426/ROOF-link/) Ease of use and overall productivity for the team Review Source JT Josh T. Project Manager Construction Used the software for: 2+ years ### "Acculynx Review" May 18, 2026 4.0 It has been great utilizing in the manner that our company utilizes it. The software is easy to learn and easy to use. Pros One place to organize all of our company’s workflow. The layout of the program is user friendly and it gives up to date information. Cons Some of the bugs that needed to be worked out in order for certain parts of the program to work properly Switched from [Act!](https://www.capterra.com/p/175860/Act/) had more features and tracked more items within our workflow Review Source CC Cathy C. COO Construction Used the software for: 1-2 years ### "A Helpful CRM With Room for Improvement" December 3, 2025 4.0 Overall, my experience with has been positive, with a few areas that could be improved. The platform offers strong CRM capabilities that make it easy to manage customer information and keep projects organized. Its tools help streamline daily tasks and support smoother communication. However, the updated calendar and scheduling system has made navigation more challenging, and the lack of a search function limits efficiency. Even with these frustrations, AccuLynx remains a valuable tool that contributes to better workflow management. With a few thoughtful upgrades, it has the potential to be an even more effective and user-friendly solution. Pros has been a great tool for streamlining my workflow, and I’m very happy with how user-friendly it is. The CRM is especially impressive — it’s straightforward, intuitive, and captures all the customer information I need without extra hassle. I appreciate how easy it is to track leads, manage contacts, and stay organized throughout each project. The platform keeps everything in one place, which saves me time and improves accuracy. While there are a few features that could be enhanced, overall AccuLynx delivers solid performance and reliability. It’s been a valuable addition to my business operations. Cons What I like least about is the updated calendar and scheduling system. Since they changed the color scheme, the layout has become confusing and much harder to read at a glance. The original calendar was far more intuitive and visually clear, so the new design feels like a step backward. On top of that, the inability to search the calendar is a major drawback. Not being able to quickly find appointments, jobs, or tasks slows me down and adds unnecessary frustration. Improving readability and adding a simple search function would make a huge difference in overall usability. Alternatives considered [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/) Reason for choosing AccuLynx was more user friendly. Also the Acculynx contacts were easier to work with and had better training. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) We needed a fully integrated CRM and Quickbooks did not offer that for us. Review Source MM Michelene M. Office Manager Construction Used the software for: 1-2 years ### "Great for Organization and Company Communication" December 3, 2025 5.0 Overall, using has been a very seamless experience. The onboarding and training processes were so helpful and the refresher videos help when I have forgotten a step. The user experience is very intuitive. Pros I love how keeps our company and sales team organized. I especially love the communication tools and financial worksheet. They keep everyone on the same page throughout the entire process. Cons I would love to see a more robust payroll management feature for creating cap out sheets and understanding P&L, including commissions, for each job. Switched from [ROOFLINK](https://www.capterra.com/p/198426/ROOF-link/) The document template user experience was not great as they do not use smart sheets. Text sections would move around in our documents, making them look unprofessional and messy. The estimate system and checklist system was unnecessarily complicated and too much for our company processes. We needed a straightforward and user friendly CRM. Review Source LH Linda H. Office staff Construction Used the software for: 1-2 years ### "AccuLynx Works!" November 25, 2025 5.0 Everyone is very helpful. If you have a problem, they will stay with you until it’s solved. This includes help office AND account officers. Pros It’s great when you are looking for a job, you can type in the job number or the job customer or the job address and still get the account quickly. Cons I would like it if when you’re working on a job and you’re toward the bottom of the page and you want to go to another job if you could just click on something at the top and you could search for the next job instead of having to scroll all the way to the top. Switched from [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) For critical management of customers with everything in one spot. Review Source NP Nathan P. Manager Construction Used the software for: Less than 6 months ### "Acculynx, Pros and Cons" December 3, 2025 4.0 Overall very please and has allowed the business I work with to get organize and also identify our weaknesses. We are still working through the pains of transitioning to a new system from doing everything by hand but I think we are learning how to use it more effectively everyday. Pros All in one platform that allows me to organize, customize and streamline. I can view all our client information easily and add new information and documentation from a phone or my laptop. Cons I don't like that it does not have apple calendars integrated yet and some of the mobile interface seems a little bit clunky. The search is a little picky when you are searching for a project that you have already created and you type in for example "100 S maxwell" instead of "100 South maxwell" I've noticed that the search will exclude the project if you do not type it exactly correct. But I think it would be helpful for search results to show related or similar items to account for typos or projects that are have cardinal directions spelled out rather than abbreviated. I also would like to see more in spanish training and seminars. I would like to see potential integration with XACTIMATE so that we can directly pull prices from them there for estimates or supplementals. Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) Monday was easily customizable but it was not ideal for a construction company that had to be able to upload information like photos and videos easily to each project. Review Source MS Macey S. Administration Construction Used the software for: 1-2 years ### "Overall good product." November 25, 2025 4.0 Overall pleased. I would be 100% sold if reports were more customized without expensive add-ons and supplement features were improved. Pros I like the ease of use most. For sales teams in particular, they don't want to fool with complicated features. Cons The supplement features are disappointing. We don't utilize this at all because it doesn't support our needs. Switched from [SunbaseData](https://www.capterra.com/p/10003906/SunbaseData/) Our company did not switch, I changed companies. Review Source JB Joshua B. Client Care Representative Construction Used the software for: 6-12 months ### "A Game Changer with Room for Improvement" November 13, 2025 4.0 is very convenient and keeps company communications tidy. The new update has some bugs that need to be dealt with, particularly with the calendar. Pros is easy to navigate. It keeps everything together, including communications. I actually find the Messages feature very useful and necessary and hope that it doesn't get replaced with Communications. Cons My biggest issue with is definitely the lack of ability to search for jobs based on materials. If I want to find a standing seam roof of a specific color, it can be nearly impossible to find. Also, property management jobs should have a designated system. I can not use the previous contact information to create leads, because changing the unit for the new lead will mess with the old job. So, the leads need to be started from scratch. There should be a designated property management lead-creation system that allows new leads to be created with old contact information, and the changes on the new lead should not change the details for the old jobs. Review Source SN Shawn N. Project Manager Construction Used the software for: 2+ years ### "Acculynx Review" April 16, 2026 5.0 Overall is a valuable tool for this industry. It is an excellent way to keep the office and the field on the same page Pros The ability to access all of my clients information in one place. And communicate whith them seamlessly without having to use several apps like we did previously. Cons Some of the photo album capabilities could use an update. It would be nice to be able to crop and zoom. Review Source BM Brielle M. Office Administrator Construction Used the software for: Less than 6 months ### "AccuLynx review " November 12, 2025 5.0 has been a helpful tool for us keeping our roofing projects organized, tracking leads, managing production, creating tasks, and the calendar version. The ability to store job details, along with making comments in the photos. I also like the communication page on how you can view all messages that were sent from the client and crews. The task bar is always at the top and you can always find out what you need through the icons. That said, the system has definitely improved our overall workflow and team coordination. Pros I really like the new calendar version it helps our company stay organized and being able to see all three companies on the same calendar. Cons The calendar version honesty until this new calendar update version. I also didn't like how we are getting rid of the message page I just like the view layout of it but I'm sure I can find some new tricks on how to use it. Review Source GP Greg P. Owner Construction Used the software for: 1-2 years ### "Happy with it" April 16, 2026 5.0 Great it has been a five star experience with the entire team, the system and tthe training. It’s helped us grow our business quickly and efficiently. Pros The ease of use, the availability to isolate everything. My team loves that the numbers are transparent. Cons There isn’t anything. Overall the experience has been delightful the only thing I could complain about is the add ons all cost. Review Source KT Karen T. Office Manager Construction Used the software for: 2+ years ### "Well worth the $ " November 15, 2025 5.0 is great, one of the best CRMs out there. Everytime I contacted Costumer support they exceeded my expectarions. Pros is very easy to use, it has great features to make a business run smoothly. I like the learning tutorials, they are very well made; straight to the point and easy to understand. The training videos made my life easier during the first couple weeks. Another feature that I really like is the team comunication whithin. If you ever have any questions about any topics you can always go back and find the job notes in their file. Their costumer service is great too! Cons Honestly the price. Although it is very worth it, but it makes it less accessible for a small business. Review Source JK Josh K. Project Manager Construction Used the software for: 2+ years ### "Very valuable Roofing CRM" April 16, 2026 4.0 Great so far. I had when I owned my own company and now work for a company that uses acculynx so it has been a seamless transition. Pros The ease of estimates and photos. The fact that a person can order an eagleview or manually enter a measurement is great and uploading photos to a customer is easy when you can do it from anywhere. Cons I only had one gripe, and that was about the order of estimates made, and that seems to have been fixed Review Source JA Jason A. Outside Sales Construction Used the software for: 1-2 years ### "Outside Sales POV" November 12, 2025 5.0 I enjoy the system and think there are sides to be adjusted but works for me. If we can work in 2 tabs at once that would solve so many issues Pros Easiness of system, Accessibility of documents, The fact that all needed docs can be accessed in one spot, The fact that templates can be used and stored on system is amazing , The client information and location is easy to find and we as users can click on address and get directions to the location Cons Can't have two tabs going at once to go between work orders The commercial clients and residential is easily separated but a label commercial job on residential side doesn't show as commercial on that side Review Source LT Leo T. Contractor Construction Used the software for: 2+ years ### "Best crm in the business " December 2, 2025 5.0 Been using for about 5yrs now and cant see myself using any other crm. Its user friendly and pretty straightforward on using it. Id recommend this to anyone Pros User friendly and straightforward to use. Tried using a different crm with another contractor and just to confusing to use. Cons Sometimes photos/video uploads can be troublesome especially when not under wifi. Other then that not much negative about it Review Source RM Rebekah M. Bookkeeper Construction Used the software for: 2+ years ### "Great Tool" March 27, 2026 5.0 has been a great addition to our company and it used by everyone on the daily. It track all our date very well. Pros is the go to spot for our company to make sure all employees and subcontractors are all on the same page with our customers. Cons can get a bit pricey as your company grows and you have to start adding more users, but it is worth the money. Review Source Response from Exact Logix March 31, 2026 Thank you for your review! We're glad we can support your business. AR Anastacia R. Office Manager Construction Used the software for: 2+ years ### "Great Experience" November 17, 2025 5.0 My overall experience has been great with - my company has made a lot of customizations to our workflow that work great for us! Pros I like the customization options that offers - you can use however much or however little of the options that you choose. Cons I don't like that we are not notified of received emails in - I either have to look back through the entire email thread in the job card or make sure that I am cc'd. and can get replies through my external email account. 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