# ACTIVENet Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ACTIVENet Software - reviews, pricing plans, popular comparisons to other Membership Management products and more.

Source: https://www.capterra.com/p/115451/ACTIVE-Net

---

# 

 ACTIVENet Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ACTIVENet

## What is ACTIVENet?

ACTIVENet is the ultimate solution for streamlining operations in organizations like parks and recreation departments, YMCAs, and non-profits. This feature-rich software simplifies managing registrations, memberships, and facilities, allowing organizations to connect seamlessly with their communities. With tools like recurring payments and online access, members can enjoy a smooth experience while auto-generated notifications keep everyone informed. ACTIVENet makes scheduling a breeze, eliminates double-bookings, and even simplifies tasks like managing equipment lending and locker rentals. Its intuitive reporting tools provide actionable insights, empowering organizations to make data-driven decisions with confidence. Whether it’s improving member engagement, simplifying operations, or fostering community growth, ACTIVENet provides everything you need to operate efficiently and effectively, allowing you to focus on creating meaningful connections and services for your members.

## What is ACTIVENet used for?

[Parks and Recreation](https://www.capterra.com/parks-and-recreation-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)

Overall rating

Based on 83 user reviews

Reviews sentiment

Positive

72%

Neutral

22%

Negative

6%

Starting price

$20

Per User, One Time

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## ACTIVENet alternatives

Highest Rated

[Givebutter](https://www.capterra.com/p/172048/Givebutter/)

[4.8 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/172048/Givebutter/)

[4.6 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.3 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.7 (379)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/115451/ACTIVE-Net/alternatives/)

## FAQs about ACTIVENet

Overview

### Which roles and teams benefit most from ACTIVENet?

ACTIVENet is most used by parks and recreation staff, program coordinators, and aquatic managers who run registrations, schedules, memberships, and facility bookings. Administrative and finance teams use it to manage payments, records, and reporting, while directors, general managers, and analysts rely on it for operational oversight, resource planning, and service delivery.

Answer based on 72 reviews

Overview

### What company size and industries is ACTIVENet built for?

ACTIVENet is designed for small organizations, with 65% of reviewers from small businesses, and it most often serves recreational facilities and services at 23%. It is built for parks and recreation departments, YMCAs, and non-profits, with strong use in government administration at 22%, civic and social organizations at 7%, and parks and recreation use cases.

Answer based on 83 reviews

Features and Usability

### What are the key features of ACTIVENet?

ACTIVENet includes core recreation management features such as online registration, membership management, facility scheduling, payment processing, and reporting. Differentiating capabilities include real-time check-in/check-out, class and event registration, customizable communications, and member portal access, with reviewers often highlighting ease of use, flexible setup, and broad program administration in one system.

Answer based on 35 reviews

Integrations

### Which third-party tools and platforms does ACTIVENet integrate with?

ACTIVENet integrates with asyst:Financials for financial transaction import, and it also connects to other third-party tools through its catalog integrations. The available integration set includes asyst:Financials as the confirmed brand name in reviewer mentions.

Answer based on 4 reviews

Getting Started and Support

### How easy is it to onboard and train a team on ACTIVENet?

ACTIVENet offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers say basic tasks and customer-facing functions are manageable for frontline staff after setup, but admins, report builders, and teams launching new workflows usually need more time because the system is less intuitive and has a steeper learning curve.

Answer based on 19 reviews

Getting Started and Support

### What customer support options does ACTIVENet offer, and how do users rate the experience?

ACTIVENet offers chat support. Users often describe support as friendly, responsive, and helpful during setup, migration, and ongoing questions. However, some report delayed or missing responses, long wait times, limited follow-up, and support hours that do not align well with later operating schedules.

Answer based on 24 reviews

Features and Usability

### How well does ACTIVENet handle reporting?

ACTIVENet offers broad reporting options, but reporting quality feels mixed depending on the data and team needs. Recreation departments, event staff, and membership programs like scheduled reports, dashboards, exports, and roster tools, while finance teams often find accounting reports harder to trust, customize, and format for deeper analysis.

Answer based on 35 reviews

Features and Usability

### Is ACTIVENet easy to use?

ACTIVENet feels easy to learn for everyday tasks, though some setup and advanced features take time to understand. Front-desk teams, recreation staff, and customer-facing users often find booking, registration, POS, and cancellations straightforward, while administrators may face a steeper learning curve when configuring modules, reports, or website customization.

Answer based on 24 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Registration Management

3.8 (32)

90.63% of 32 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Billing & Invoicing

3.6 (21)

95.24% of 21 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Facility Management

4.0 (21)

95.24% of 21 reviewers that rated this feature as important or highly important

Manage the maintenance of building facilities

Membership Management

3.8 (17)

94.12% of 17 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

Event Management

3.4 (16)

75.00% of 16 reviewers that rated this feature as important or highly important

Schedule and manage the logistics of activities and other gatherings

Member Database

4.0 (16)

93.75% of 16 reviewers that rated this feature as important or highly important

Add, store and access information pertaining to members

ACTIVENet 43 features

Regulate who can view information within the system

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Track the attendance of specific individuals or groups

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Track the status of assets and whether they're checked in or out

Online registration for classes

Manage a group of members established for coordinating plans, programs, or other initiatives

Record and track all relevant internal and external communications

Track, store, and access client contracts or licenses

Pre-designed layouts that can be customized to match preferences and requirements

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Track and collect membership dues

Track employee schedules, availability, and performance across projects and tasks

Confirmation of the enrollment of a student in a course, class, activity, or program

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage and track high-value assets including office equipment, furniture & more

Manage the maintenance of building facilities

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Activities related to raising money for a specific cause

League/Team Management

Manage, maintain and track the performance of assets and equipment

Contact members listed in the database through email, SMS, social, phone, etc.

Add, store and access information pertaining to members

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Online gateway through which members can access/update personal information

Handle various types of membership based on groupings

Database of members to track personal information of individuals and families

Registration process to become members by providing relevant information and agreeing to terms

Access software remotely via mobile devices

Access the system via a mobile application

Real-time registration over the web

Accept, record, and reconcile financial transactions

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Streamline, automate and manage the rental of properties, facilities, assets, or equipment

Reports specific to sales analysis for trends and strategies

Plan availability and assign specific time slots for tasks and resources

Manage volunteer information and direct volunteer resources

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

3.9 (83)

3.9

Based on 83 reviews

## Pricing

Value for money

3.7 (57)

Basic

$20.00

Per User,One Time

Value for money

3.7 (57)

3.7

Based on 57 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.8 (76)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (76)

3.8

Based on 76 reviews

## User reviews

Overall rating

3.9

Based on 83 reviews

Filter by rating

5(24)

4(35)

3(19)

2(3)

1(2)

Mentioned topic

Sorted by most recent

MA

Manue A.

Network Admin

Non-Profit Organization Management

### "Great reliable and performant tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 15, 2025

its a reliable software and adaptable to all needs

Pros

User friendly interface and good performance

Cons

Admin options are not easy to find in the user interface

Alternatives considered

[SmartRec](https://www.capterra.com/p/198905/SmartRec/)

Reasons for choosing ACTIVENet

Because we were previously using Class which was no longer supported

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LW

Laina W.

Event Specialist

Events Services

### "ACTIVENet was what we needed"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 12, 2025

Pros

There are so many features to make registration, payment and membership streamlined for customers.

Cons

There is a learning curve in setup and training staff. With so many options, it took a bit to set up, but the support was great.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AH

Arthur H.

Program Supervisor

Civic & Social Organization

### "Activenet is useful but needs a facelift on the interface"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

August 29, 2024

Average experience but feel it can be improved tremendously since it has so much utilization in large organizations.

Pros

It organizes the camps, classes and services in one location.

Cons

Outdated interface on the backend. Tens of thousands of ways to pull info which can be chaotic on referencing numbers for reporting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Analyst

Government Administration

### "Terrible service"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 7, 2024

Pros

Easy to use for the most part. From the end user standpoint it's a breeze.

Cons

The reports are very limiting. And the service is horrific. I can't tell you how many times we have reached out to customer service just to set up a credit card reader or to resolve an issue of a missing check and we get no response AT ALL or a very delayed response. In what world is that acceptable? Find another system, these folks are not where it's at.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KS

Kerrie S.

Management System Analyst Supervisor

Government Administration

### "SPR Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

April 9, 2024

Overall the product has a wide range of services and works well. There are needs that emerge with our changing customer base that would be great if we could more easily address (ie the signing up/sitting on multiple activities supply and demand issue).

Pros

We like the wide range of modules available in the system.

Cons

Reporting had to pay more to access more granular and/or information that needed to be scrubbed/manipulated. Some functions are broken and then reside with their Dev team. We continue to push items online, but need more configuration opportunities to do so.

Switched from

[Class Manager](https://www.capterra.com/p/183418/Class-Manager/)

CLASS unsupported, opportunity to use technology and self service differently.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SL

Sara L.

Associate

Education Management

### "Occasional User "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

April 4, 2024

Pros

I like how much information it is able to gather from participants and the features like scheduled reporting. I like having the option to export in different file types as that makes my work easier. I like the look on the customer side - it's clean and modern I also like the ability to work through things in the sandbox.

Cons

I don't like the look of the back-end site. It feels dated and overly complication.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Michelle H.

Business Coordinator

Recreational Facilities and Services

### "Long-time User"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 3, 2024

It is mixed. Updates are being made constantly and we sometimes discover new features that are a big improvement. However, since we have been using the software a long time, those enhancements are too late and we've since found workarounds.

Pros

Being able to customize the software to our specific needs is very helpful.

Cons

The financial reporting is difficult to understand and customize to produce the reports we need.

Switched from

[Class Manager](https://www.capterra.com/p/183418/Class-Manager/)

The software company was purchased, then phased out.

Reasons for choosing ACTIVENet

This was before my time and there is no documentation explaining why ACTIVENet was chosen.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LM

Lupe M.

Executive Administrative Assistant

Government Administration

### "Reporting, reporting, reporting..."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 1, 2024

Pros

The reporting options in ActiveNet are unending.

Cons

Some reports that are exports to Excel need work. Lots of unnecessary columns and text meant for one cell is exports to an additional cell in the row below (creating a whole extra row as well).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DS

Daniel S.

Network Administrator

Public Safety

### "Active Net Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 1, 2024

We have used this program for over 15 years and it has improved each year and it is simple to setup and use.

Pros

The best features is the easy tracking of recreation sign ups and processing the payments and this tracks the user photo and season of use.

Cons

Only when the system is down and not getting onto the website.

Switched from

[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

We needed to advnace and give the public a product that can be used efficiently

Reasons for choosing ACTIVENet

It was at the time a good network solution then when web based

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TM

Tyndan M.

Recreation Coordinator

Government Administration

### "Active is Active!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 1, 2024

Pros

They are active in implementing new features that help out the end user which in turns helps us. New updates consistently that run smoothly like they didn't even happen.

Cons

No Color codes. Kind of bland in that aspect. Just dull on the eyes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/115451/ACTIVE-Net/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[Givebutter vs ACTIVENet](https://www.capterra.com/compare/115451-172048/ACTIVE-Net-vs-Givebutter) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)