# MySchool Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is MySchool the right K-12 solution for you? Explore 34 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/114989/MySchool/reviews

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MySchool

4.7 (34)

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Last updated March 13th, 2026

# Reviews of MySchool

Ease of use

4.4

Customer Service

4.7

## Pros and Cons in Reviews

ME

Mario E

dentistHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months.

“Easy customer interface makes this software great for the school to contact parents and students“

June 5, 2022

JC

Jamin C

PrincipalEducation Management, 11 - 50 employeesUsed the software for: More than 2 years.

“Without an IT person on staff, making changes or troubleshooting can be quite difficult.“

June 17, 2025

## Showing most helpful reviews

Showing 1-25 of 34 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Marianela F.  
Water Treatment Consultant  
Chemicals  
Used the software for: 6-12 months

### "MySchool, a practical and flexible infant, primary and secondary school administration software."

March 25, 2023

5.0

MySchool is a tool that stands out for its simplicity in its implementation, in addition to the fact that it provides multiple configurable functionalities, so that automation with MySchool and work simplification is something verifiable in our daily work. We have personalized processes for calculating grades, multiple reports for all needs, and in general an administration system that increases communication between the institution and students.

Pros

MySchool's attendance tools are designed to help teachers and administrators keep track of attendance in a simple way, whether we are talking about a course or a class, and we can do this from a desktop computer, a tablet or even from a mobile device. Another activity that sets MySchool apart is the opportunity to quickly and easily manage and track attendance and generate the reports and reports that we need to share with administration and to generate the corresponding evidence for parents.

Cons

We can say that MySchool offers very good quality considering the price of use, and it has a platform that incorporates multiple services in a single educational ecosystem, however, we must evaluate the dimensioning of our institutions and validate the set of functionalities that MySchool has at the time, to make sure that it covers all our educational processes and work philosophy before migrating from another platform.

Review Source

JC

Jamin C.  
Principal  
Education Management  
Used the software for: 2+ years

### "Great School Management System"

June 17, 2025

5.0

Overall, MySchool has been a great software for our school. It has eased the admin burden for our teachers and office staff, as well as increased collaboration with our parents.

Pros

MySchool is a great program that hosts all of our school administration information and automates many of our processes, saving us a significant amount of time.

Cons

MySchool has a very complex backend. Without an IT person on staff, making changes or troubleshooting can be quite difficult.

Switched from

[ThinkWave Educator](https://www.capterra.com/p/5488/ThinkWave-Educator/)

MySchool was significantly easier to use than ThinkWave.

Review Source

Laura A.  
3rd Grade Student Teacher  
Education Management  
Used the software for: 1-2 years

### "Myschool review"

February 6, 2020

4.0

Overall it is helpful for my company but it does sometimes get glitchy.

Pros

I like how many features it has. My company uses it for both tracking student data and attendence, as well as for contact information.

Cons

Sometimes it can log out and be difficult to log back in through our software system. If your session times out it can erase what you input.

Review Source

SH

Sarah H.  
Teacher/IT Tech  
Education Management  
Used the software for: 2+ years

### "Flexible, Customizable to your School, Excellent Support"

June 20, 2022

5.0

MySchool has grown substantially over the last three years and has consistently provided excellent options to provide management of all school data. While it was overwhelming to use at first, the design of MySchool allows easy management and has consistently allowed more and more flexibility and customizable options. I would highly recommend MySchool to other schools.

Pros

\-Excellent, prompt and extremely helpful support team. Always willing to answer questions and provide solutions to problems. -MySchool grows with your schools' needs from registration, attendance, government documents, assignments, grading, reports, scheduling, room management, locker management, and so much more! We started with a few areas and keep utilizing more areas each year to centralize all our data. -Most areas are customizable to preferences and needs of the school. Customizable grade reports allow us to develop our own report cards. -Ability to manage different levels of schools with different attendance, assignments, scheduling and grade report options. -Place to share ideas for future ideas and modifications on existing pages through AHA portal. -Ability to customize security levels within your school and determine who can access what pages and information.

Cons

MySchool has so many options that it can be overwhelming to get started but their support team has been an excellent support and it has been so worth the changeover!

Review Source

BM

Brad M.  
Director of ICT in Education  
Education Management  
Used the software for: 2+ years

### "The Swiss Army Knife of Student Informations Systems"

March 7, 2019

3.0

My overall experience with MySchool has been positive. I really like how MySchool continues to improve their software and user experience. MySchool does a good job at being the Swiss Army Knife of student information systems.

Pros

MySchool is loaded with lots of great features that bridge the gap between administrative data to teacher usable data like assignments and grade keeping. This software pretty much does it all and does it well. It works well for the administration office all the way down to the classroom.

Cons

MySchool's GUI does feel dated and navigating the various options is not as intuitive as it could be. Many important options are buried in a menu system that isn't easy to use. I would like to see a more robust grade book and assignment section that gives teachers more control and students/parents more information. Customer support is good and helpful, but can take some time for issues to be addressed. Being a shared platform with other schools, customization is not always possible as changes to the system does affect the larger ecosystem.

Review Source

Noel G.  
Captain  
Education Management  
Used the software for: 1-2 years

### "Myschool "

June 20, 2022

5.0

Myschool is quite easy to use after you get the hang of the works. It is also easy to swap between more than 1 students and access their info instantly.

Pros

The balance option and also the calendar for parents is very useful for me to keep me updated with several notices received from the school itself.

Cons

It's a bit complicated to view from a mobile phone. Not sure if there is an app available for mobile / ipad use.

Review Source

SB

Stéphane B.  
IT Administrator  
Education Management  
Used the software for: 6-12 months

### "Awesome database system and dev team !"

March 1, 2019

5.0

Very responsive development team and support, we have been able to go through all our specificities in term of grade calculation (which are very specific to a Japanese system). The team has always been very helpful on each requests/issue we encountered and it's just the 1st year we are using MySchool, and haven't yet finished implementing all (had to rush this project due to abandon of previous one). Thanks guys you're doing an awesome work for us !

Pros

Webased school database system, available anywhere, it's just awesome compared to previous system. It's simple to use and understand. I haven't had to show much to our teaching staff to get their buy-in the project and nobody ever came to complain about any service disruption. It's really modulable and the team is very effective to find solution for different environment.

Cons

It's missing the possibility to create our own reports, but the team is very helpful and responsive to help create them in the background and make them available as soon as possible ! Report export takes sometime a moment (less than a minute anyway) to generate the grades but it's mostly due to a complex calculation system we are using with many exceptions (sorry for complexity).

Review Source

Response from MySchool

March 6, 2019

We really appreciate your review Stéphane and so happy to read you are having a positive experience with MySchool. A new customised report solution is in the works and although it is early days, we think you will like it. Thanks again for the review!

CC

Carol C.  
Sectorial Administrator  
Education Management  
Used the software for: 2+ years

### "Highly Recommended School Software"

March 11, 2019

5.0

MySchool database offers a wide array of tailor made possibilities to suit the schools' different requirements. As the Sector's main Administrator, I am fully dependent on the software to provide me with all the information required, from viewing the student's current location to more extensive data including attendance, students & teachers' timetables, reports and statistics.

Pros

I find this software to be extremely comprehensive of important school data which can be referred to and extracted according to the info required at the click of a button.

Cons

As with all extensive software, it may take a while until all the data is migrated/inserted. First-time users should be also be aware that even the the programme is quite user-friendly, it requires some practice until one understands how the data is linked and the manner it may used for the school's advantage. However MYSCHOOL personnel are extremely helpful and offer immediate and clear assistance.

Review Source

VR

Verified Reviewer  
Grade 5 teacher  
Primary/Secondary Education  
Used the software for: 2+ years

### "User Friendly"

April 26, 2022

5.0

Pros

MySchool is an intuitive platform. Easy to navigate.

Cons

There is nothing to dislike, I find it straightforward to use.

Review Source

LK

Laurent K.  
IT Manager  
Education Management  
Used the software for: 2+ years

### "This school management system is efficient."

March 28, 2019

4.0

Contacts with MySchool have always been positive. The team's reactivity to the various changes requested (grade reports, consents for RGDP, etc.) is very good. Finally, the support team is very professional, attentive, and the resolution times are very short. BRAVO...

Pros

This Saas embeds lots of useful functionalities for the day-to-day school management. Easy to communicate between parents/pupils/teachers/admin staff. Very flexible, stable, (very few downtime since we use MySchool (2013)). Teachers like the Assignments module, its ease of use, and parents also!

Cons

Let's say that file sharing could be improved a little.

Review Source

JH

Jeremy H.  
Head of School  
  
Used the software for:

### "Best solution we found in Europe."

December 10, 2014

5.0

The British International School of Ljubljana selected MySchool for its first MIS in April 2011. We were impressed with the combination of functionality, value for money and particularly, the first-class customer service. Compared with the other twenty or so solutions we researched, MySchool presents one of the friendliest user experiences. As a school based in the EU, we were looking for an EU-hosted solution to comply with data protection legislation, and again MySchool delivered the necessary assurances and safeguards.

Review Source

JL

Jessica L.  
Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Great online resources for schools communication "

May 20, 2022

4.0

Overall its great. Longer questionnaires I need to use my laptop for.

Pros

All in one place, linked to emails that go out, can see assignments due and teachers comments and grades. Monitor your child's progress and assignments. Can go back to past communication from school, linked to your emails sent out. permission forms can be filled out from your phone pretty easily.

Cons

Takes a bit to learn to navigate the site, could be more user friendly that way. Drop down menus on the questionaires are difficult to read on a cell phone, if the response options are long you can't always read the whole thing.

Review Source

KT

Kris T.  
Business Owner  
Restaurants  
Used the software for: 2+ years

### "Great Experience with My School!"

June 2, 2022

5.0

My school has been an excellent program to use as a parent to keep communications and interactions with the school simple and easy to access remotely.

Pros

Favorite software to use as a school portal as it is well planned and easy to navigate all features included.

Cons

A bit less whitespace and some additional content, calendars and events would be a nice addition

Review Source

SA

Sandra A.  
Administration Assistant  
Education Management  
Used the software for: 2+ years

### "This is a great company and solves issues quickly."

June 13, 2017

5.0

The benefits are that the teacher's can learn this software quickly and easily. Each year we have new staff and they like the system.

Pros

This program is easy to use and makes keeping school documents such as report cards and transcripts up to date and accessible. Any issues or updates we have needed have been completed in a very reasonable amount of time. The staff are friendly and helpful anytime their service has been required.

Cons

There really isn't anything that FCA dislikes about this software. We have changed report cards, transcripts, courses etc. and anytime we run into an issue it is solved. We have skyped, emailed, phoned and the staff are very helpful. The only issue we have had is the time change as the company is stationed in Malta and they are 5 hours ahead of us. We have worked around this and plan ahead when doing report cards etc. All in all we are very satisfied!

Review Source

CG

Carolyn G.  
Executive Administrative Assistant  
Education Management  
Used the software for: 2+ years

### "MySchool Review"

March 14, 2019

5.0

MySchool continues to improve their software to meet the needs of the BC education system. I do not intend to make a change to our student information system any time soon!

Pros

It allows us to track our alumni and donors as well as current parents and students. The developers are always working to make it better and do their best to solve any problems that arise. They respond to support tickets in a timely manner.

Cons

Sometimes there are weird glitches and on occasion the system goes down but that's very rare.

Review Source

AV

Alison V.  
Administrator  
Education Management  
Used the software for: 2+ years

### "Great support"

March 25, 2019

5.0

We needed a product for homework assignments and grades. We also use My School for sending out mass and individual emails. Data reports are generated in Excel and allow us to quickly view birthdays, track information from questionnaires, and monitor attendance and discipline reports.

Pros

The team have tweaked certain aspects of the software to suit our specific needs. The support team is extremely responsive .

Cons

Some of the wording is a little unusual, but once the students learned which menus to use, it hasn't been an issue.

Review Source

PA

Pat A.  
Assistant Head  
Education Management  
Used the software for: 2+ years

### "My thoughts on MySchool"

March 11, 2019

5.0

Very positive. Having all needed information inone place is very helpful

Pros

The very efficient customer care service. MySchool personel are always there when we need them either if we have a difficulty/problem or if we need to customise something to fit our school. Very friendly to use

Cons

Even though the portal is quite flexible there are still some things that we would like to customise to fit our needs better but might not be possible. Although this is very minor

Review Source

MM

Mike M.  
Teacher/Tech Coordinator  
Education Management  
Used the software for: 2+ years

### "MySchool is a great SiS. It is a powerful data and record keeping tool."

June 15, 2017

4.0

This software has made attendance simple and made getting student and teacher information very fast. Changes to schedules and courses can be made very quickly. Printing reports we could not print before is very useful. It is fairly easy to teach a new user how to use it.

Pros

The team at MySchool! The team's willingness to make changes or upgrades to the system when suggested. Most of the time we get a great response time.

Cons

The system does not always work as one would expect. Generating reports can be tricky or require many more steps than necessary. As a teacher using the system I would configure many pages or reports differently.

Review Source

VR

Verified Reviewer  
Director of Technology  
Education Management  
Used the software for: 2+ years

### "Great Simple product"

March 11, 2019

5.0

have been using it for over 6 years and am very pleased .

Pros

Great product that is simple and super user friendly. Their team is phenomenal and is always willing to work on custom features and designs with you.

Cons

I wish it synced with more edu products easier

Review Source

Response from MySchool

March 14, 2019

Thank you for your review! So glad to hear you find MySchool easy to use. We hear you on the subject of integrations and it is in our sights for improvement.

LO

Lee O.  
Secondary Principal  
Education Management  
Used the software for: 2+ years

### "MySchool Review"

March 19, 2019

4.0

Overall experience is very positive. We are using more and more elements of the system each year.

Pros

Ease of use / Simplicity Efficient technical support Cost

Cons

Quite basic functionality - lack of timetable integration, each class session required to be registered individually even when teachers have double periods,

Review Source

CB

Cat B.  
Nurse Practitioner  
Hospital & Health Care  
Used the software for: 1-2 years

### "MySchool Review"

May 19, 2022

5.0

Excellen, would highly recommend that all schools use this to make parents lives so much easier!

Pros

As a busy working parent with 2 children's activities and school work, permission slips etc to keep track of, I find this system invaluable and so easy to use.

Cons

I don't have any cons about this software.

Review Source

PS

Phil S.  
Department Head of Mathematics  
Education Management  
Used the software for: 2+ years

### "SBG Gradebook"

April 25, 2022

4.0

Pros

The development of a functional SBG gradebook has been excellent.

Cons

The lag between asking for updates and the updates being implemented is too long.

Review Source

WK

Wayne K.  
Parent  
Primary/Secondary Education  
Used the software for: 2+ years

### "From a Parent user perspective"

June 6, 2022

5.0

Pros

All information about my child is consolidated into one place. Save me time and effort if I need a simple reference or form, and also alleviate the administration staff from dealing with requests.

Cons

There is nothing I do not about this software so far. It exceeds all my expectations.

Review Source

WG

Warren G.  
IT Manager  
Education Management  
Used the software for: 1-2 years

### "We have been very happy with My school."

June 14, 2017

4.0

Helps us manage our small private school, from Finance to Report Cards and with a lot more to leverage still.

Pros

It took only minutes to configure and was robust enough to accommodate our needs. The support is excellent; I work in the IT field and can say with confidence that in my experience the support/configuration assistance was readily available and coming from staff that fully understood the software.

Cons

Having the ability to modify/personalize the reports would be a nice feature that does not exist today. ( That I am aware of)

Review Source

JT

Jocelyn T.  
Recruitment Consultant  
Human Resources  
Used the software for: Less than 6 months

### "MySchool New User"

June 7, 2022

5.0

Access to information, access to reports and activity of children and access to account information.

Pros

We have recently relocated to Malta from South Africa and thanks to MySchool the transition has been simpler. We used a basic online platform in South Africa but MySchool is far beyond in terms of communication to parents and school information available.

Cons

Nothing, the system is very user friendly.

Review Source

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