# Page 3 | Eventbrite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Eventbrite the right Event Management solution for you? Explore 5783 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/114949/Eventbrite/reviews

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Eventbrite

4.6 (5783)

[View alternatives](https://www.capterra.com/p/114949/Eventbrite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 3 - Reviews of Eventbrite

## Showing most helpful reviews

Showing 51-75 of 5783 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Marco G.  
Journaliste  
Online Media  
Used the software for: 2+ years

### "Excellent outil facile d’utilisation "

April 26, 2026

5.0

Outil puissant et super quand on débute dans l’organisation d’événements, la génération de billets et l’automatisation des processus de remboursement facilite grandement la gestion

Pros

Excellent outil qui permet de connaître le nombre de personne qui prennent des billets et d’avoir une vue d’ensemble sur son organisation événementielle

Cons

À contrario je trouve dommage que certaines fonctionnalités me limitent ou soient inexistantes comme le rappel automatique de l’événement

Review Source

Christine B.  
Owner  
Professional Training & Coaching  
Used the software for: 2+ years

### "Love the ease of use but wish more people would know about my events!"

August 25, 2025

5.0

I am happy with the ease of use but wish I could get more attendees from it. I will keep trying though!

Pros

I find Eventbrite easy to use to post details about my webinars and workshops and since I can list the events for free its a great value for the money. I am notified also by email when someone signs up which is convenient

Cons

I feel that sometimes my events are not getting the exposure they need as many of them are free to attend and on topics that a lot of people would be interested in. So I don't know why I am not getting more reservations.

Review Source

EL

Elyse L.  
CEO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Eventbrite- Overall easy to use and accessible for everyone"

April 8, 2025

5.0

I have used Eventbrite to find events in my area, to share and post events that I am hosting, and to procure tickets for events.

Pros

You have a variety of options for tickets. You can offer free tickets, or tickets at cost, or VIP tickets. The type of ticket is only limited to your creativity.

Cons

Sometimes, when you search for a certain type of event, such as a conference, the options it shows you for conferences are not conferences. The same happens with workshops.

Review Source

LA

Laura A.  
Guest Experience Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "How makes ticketing easy for guests and staff."

July 30, 2025

5.0

It helped us move out of the world of messy spreadsheets and lists by hand. Now check-ins take just seconds, and guests receive their tickets immediately, no confusion, no delays at the gate.

Pros

I really love how easy it is to create an event, create different ticket types, and check people in. It’s very user friendly and eliminates the back and forth we used to have with phone reservations.

Cons

The reporting dashboard can feel a bit limiting at times, especially when I want to understand guest trends across many events.

Review Source

VR

Verified Reviewer  
Consultant  
Entertainment  
Used the software for: 2+ years

### "Eventbrite make event more bright everyday"

November 16, 2025

5.0

My overall experience with Eventbrite is great. I've used the platform for various activities including extra curricular events, virtual guest speaker and much more.

Pros

For the value for money, customer support, ease of use, email notifications, email, having no bugs and issues, I've never use the student and class management service so I can't speak to it.

Cons

For the value for money, customer support, ease of use, email notifications, email, having no bugs and issues. What I appreciate least about Eventbrite is the 25 max invite.

Review Source

MK

Mike K.  
Warehouse and Training Manager  
Religious Institutions  
Used the software for: 2+ years

### "Effective but Not Efficient"

July 5, 2025

4.0

I use Eventbrite for ticketing for training events as it helps me to collect data on the student in advance and I like that the emails can be generated and automatically sent out. On the negative side, Eventbrite is a bit clunky. You really have to learn how to set everything up and I end up copying and pasting a lot of data from one area to another. For example, if I want to send out a reminder email a few days in advance of the event I have to copy and paste my information to the email set up. It would be nice to have a checkbox that would allow you to copy this data to an email and then edit the email without having to copy and paste. Another issue is that the navigation of the user interface is not easy. You really have to know the (many) places to go to set up your event. Eventbrite works great but it can be clunky to operate. It is effective but not very efficient.

Pros

Eventbrite is a good ticketing and event tool. We use it for training classes because it allows for scheduled email reminders and updates for our students.

Cons

I wish Eventbrite had the option for keeping some things the same or basically having default settings so that you don't have to retype everything. Another need is that I would like to have it where I could automatically send the event description details to the email templates so I didn't have to copy and paste these.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)

Reason for choosing Eventbrite

Eventbrite allows for automated emails to be sent out.

Review Source

SS

Saranjeet S.  
director  
Pharmaceuticals  
Used the software for: 1-2 years

### "Associated for 2 years and still going good"

May 28, 2026

5.0

It has been good so far, I have been using it for 2 years now. Whenever I am free on weekends, I search for events nearby and always find a good one. People too want to register with Eventbrite for their popularity it seems.

Pros

It's consumer reachability is awesome. I get timely notifications of my upcoming events. I have attended quite a few events because of view ahead schedules received via the email. My kids' school event FUSE is also uploaded here.

Cons

I haven't come across any shortcomings as such. It does what it is meant to do. Operating this site is no rocket science, good for a person like me, not very tech savvy.

Review Source

VR

Verified Reviewer  
Account Executive  
Information Technology and Services  
Used the software for: 2+ years

### "SKO + EVENTBRITE"

February 3, 2026

5.0

I will say the app is very simple but effective. Very easy to use and great on mobile for our events.

Pros

I like how is very easy to use, we used it for our SKO in america and it was great to understanding the itinerary.

Cons

I don't think that there is anything I didn't like about eventbrite. it was a super good experience with the tool

Review Source

KW

Keith W.  
Director  
Arts and Crafts  
Used the software for: 1-2 years

### "Global Platform but not for Local Events??"

May 7, 2026

4.0

Okay but not the best for a small, rather niche business. It is easy to get lost on a global platform like Eventbrite, and again the payment terms were prohibitive.

Pros

I liked the status of Eventbrite as a recognised platform for booking events - very much the go-to page. Easy to use and navigate for putting up workshops and events.

Cons

The payment terms were too long as far as I was concerned. As a small business cash flow was not supported by the delay in payments that were only made five days after the delivery of the event.

Review Source

KD

Kevin D.  
Regulatory Coordinator  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Eventbrite: Something for Everyone"

February 26, 2026

5.0

I have used Eventbrite to find and manage ticketed events for years. It's simple and has exposed me to some unique events.

Pros

Eventbrite is great for discovering new events in an area. It lists all kinds of things that you may not think of otherwise.

Cons

Sometimes it's hard to filter out which events you are really interested in versus ones you're less interested in.

Review Source

SW

Shannon W.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Easy peasy!"

March 19, 2026

4.0

Very good, especially now that Ive used it for several years. Easy and handy. Most people ordering their tickets have done it effortlessly.

Pros

Easy to use. There was an adjustment with the new payment system a few years ago - but all is good now 😊

Cons

Keeping up with the new program additions, changes, etc ! 😬 Seems like theres always something new - although i get it!

Review Source

JL

Jürgen L.  
CEO  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Eventbrite - nie wieder!"

June 6, 2025

1.0

Wir waren über Jahre zufriedener Kunde. Leider hat sich der Support sehr verschlechter. Die Stornoregelung und der Kostenersatz von fehlgeschlagenen Transaktionen ist leider sehr schlecht. Kunden mussten teilweise mehr als 10 Monate auf ihr Geld warten und bekamen das auch nur da über Monate viele male Nachgefragt wurde.

Pros

Wir haben Eventbrite sehr lange benutzt da wir schon seit der Vorgängerversion Kunde waren. Leider wurde Eventbrite dann verkauft...

Cons

Eventbrite wurde seit dem Verkauf von Jahr zu Jahr schlechter. Als dann auch noch die Kosten zu steigen begannen mussten wir zu einem anderen Anbieter wechseln.

Alternatives considered

[Tickethome](https://www.capterra.com/p/203056/Tickethome/)

Reason for choosing Eventbrite

Wir sind von Eventbrite zu Tickethome gewechselt!

Review Source

KW

Kate W.  
Office Manager  
Sports  
Used the software for: 1-2 years

### "Slick and easy to use!"

April 25, 2026

4.0

I've found Eventbrite to be slick, reliable and a convenient tool for managing our sports events. It’s user friendly which is great when delegating responsibility and does a great job of handling registrations and ticketing making my life easier!

Pros

Eventbrite is really easy to use and makes setting up and promoting events simple which is good for us as we only run simple soccer camps. I appreciate how you can manage tickets, track attendees, and share your event all in one place. It's a respected platform so customers trust it which is a bonus for us.

Cons

As with everything when you are a small business fees can add up, especially for paid events, and some customization options are limited. It can also feel a bit basic if you want more control over the event page design which is a nice to have but not necessarily vital for us.

Review Source

PR

Peter R.  
Treasurer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "You better pray you don't have a problem!"

March 22, 2025

1.0

Frustrating, embarassing for me personally internal to our organization, and pointless. I could never recommend Eventbrite to anyone, and will explore all alternative service providers going forward. Having used them in the past, I felt that the verification questions and issues would be easily dealt with based on past experience. I could not have been more wrong!

Pros

They offer a proven and reliable tool for the sale of tickets to an event and payment.

Cons

They are an abysmal customer service organization, impossible to reach and slow to react. Our event closed on March 8th and I am still waiting for verification which is provided by another vendor. They ask for documentation and when we send them the documents on file with the Government, they refuse to accept them, even though they are on file with other financial institutions. What makes it so much harder to understand is that we have used them three times in the past four years and received payout without issue. Its not like we are an unkown to them! They are now obstructing access to our funds and will not provide alternative means of satisfying their requirements. By the way, their chatbot is just an algorithm - if your problem is a standard issue, I'm sure it could be quite expedient for both parties. But if its a verification question, like when their 3rd party verification provider won't accept the documents on file with the gov't and other financial institutions ... you're in real trouble and will quickly learn that no one will help you.

Review Source

LC

Laura C.  
Office Manager  
Child Day Care Services  
Used the software for: 1-2 years

### "Simple to use"

May 22, 2025

5.0

Overall, I have had positive experiences while using Eventbrite. I have found it simple to purchase tickets to events, easy to add to my phone wallet, and easy to reach out to event coordinators if needed.

Pros

What I like most about Eventbrite is that it is simple as a user to browse numerous events, to filter those events, and to purchase tickets.

Cons

What I like least about Eventbrite is that it seems easy for businesses to enter incorrect information without noticing, and that sometimes the event information can be limited.

Review Source

VR

Verified Reviewer  
Analyst  
Financial Services  
Used the software for: 2+ years

### "Simple Event Management with Reliable Tools"

April 16, 2026

5.0

Pros

Easy to use, great for managing events, and smooth payment processing. Email tools and attendee tracking work well.

Cons

Fees can feel high, and some customisation options are limited. Occasional bugs appear during busy events.

Review Source

EC

Ella C.  
Marketing Manager  
Cosmetics  
Used the software for: 2+ years

### "Administrative Workload Removed"

February 24, 2026

5.0

Pros

Eventbrite is the most efficient way to create a seamless experience for both the consumer and the publisher. Payment is made simple by using clear boxes to fill along with safe and secure payment options. Customer support could not be more helpful making the product as a whole better value than competitors. All issues are resolved quickly and the process from start to finish is made easy. Highly recommend this product for any event including conferences.

Cons

All aspects of Eventbrite are suitable for every event attended and hosted. It takes the stress out of any planning removing all administrative workload.

Review Source

CJU

Chiamaka Juliet U.  
Case manager  
Civic & Social Organization  
Used the software for: 2+ years

### "Go to for events booking and search"

November 3, 2025

5.0

Pros

Eventbite makes it easy for me to see what events are coming up and make payment. I love that they send me emails on events recommendation also tailored to my needs.

Cons

I will really like if they can reduce the events to ones tailored preference and also some events are more expensive on event bite.

Review Source

BN

Belle N.  
Patient Care Coordinator  
Mental Health Care  
Used the software for: 2+ years

### "Great for Planning Events!"

April 15, 2026

5.0

Overall I enjoy using Eventbrite. It is simple to use for both the administers and the users. It is perfect for planning events!

Pros

I love how easy it is to use this app. The format makes it easy to post events, keep track of stats, and is customizable!

Cons

What I like the least about Eventbrite is that the service fee per ticket it on the higher side. Definitely something to keep in mind when planning your event and going over the budget

Review Source

EN

Enrique N.  
Founder  
Consumer Services  
Used the software for: 1-2 years

### "Great platform overall"

October 7, 2025

4.0

Eventbrite is a great platform overall, with a few areas that could be improved. It has been an incredibly reliable platform for discovering and organizing events. As both an attendee and occasional organizer, I’ve found the interface intuitive, the ticketing process smooth, and the event discovery features very helpful.

Pros

It’s user-friendly, especially for attendees—registering, getting reminders, and accessing tickets is very easy. As an organizer, I appreciate the event dashboard, customizable registration forms, and automated email updates.

Cons

However, I’ve occasionally encountered delays in customer support or limitations in customizing certain aspects of event pages. For more complex or recurring events, some features feel a bit rigid. Still, it's a solid choice for most needs and continues to improve.

Review Source

MP

Marissa P.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Comprehensive Data "

November 7, 2025

3.0

I enjoyed using it for the events we had at the time. They were small enough that it was easy to manage through eventbrite. We were able to have different pricing on our tickets. I like the sales data provide. We were able to see where customers lived gender age and when peak time.for ticket sales was allowing us to adjust prices for those leak times offering discounts.

Pros

Able to sell tickets at varied prices and cross promote events on social media. Having the option to pay for advertising to event brite customers.

Cons

All the fees day of the event ticket sales were a challenge as they don't offer a physical payment system. We could only accept cash.

Alternatives considered

[TicketSpice](https://www.capterra.com/p/146463/TicketSpice/)

Reason for choosing Eventbrite

At the time eventbrite was the cheapest option.

Review Source

aB

ashley B.  
project manager  
Music  
Used the software for: 2+ years

### "great for purchasers, not for organizers."

April 30, 2025

2.0

easy to set up, but not a great experience as far as customer service goes.

Pros

user friendliness to the ticket purchasers. familiarity of their branding.

Cons

they had a major glitch on the back end that ruined all of our reporting.

Alternatives considered

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Reason for choosing Eventbrite

brand awareness and promise of a better experience.

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

customer service and pricing, amongst many other customization issues.

Review Source

VR

Verified Reviewer  
Owner  
Sports  
Used the software for: 1-2 years

### "Smooth Sailing"

December 11, 2025

4.0

Overall, smooth sailing. Did both event tickets and had some refunds, all went well. Check ins went good too.

Pros

Pretty quick and straight forward, easy to setup. Lots of people are confident with spending money on tickets via this site, so there was no issue of "fake" or "scam"

Cons

There should be a fee tier system for the site since some events are small and some are large. Not too much to dislike.

Review Source

WB

Will B.  
Deputy Director  
Education Management  
Used the software for: 2+ years

### "Solid Event Manager and Ticketing system which looks and feels great"

January 5, 2026

5.0

A solid performer when it comes to ticketing for events. Easy to set up and communicate events and changes. You can also create a cost to tickets which is useful too.

Pros

Eventbrite has got a lot better recently. I also quite like some of the UI improvements, particularly the design when using it on a mobile phone or mobile browser. You can load your tickets easily and quickly.

Cons

With other providers, any lag or delay with loading tickets to events is extremely annoying. EventBrite has mostly removed this annoyance and it works well. before, it did used to be fiddly but now it seems to work reliably.

Review Source

KF

Krista F.  
Operations Manager  
Real Estate  
Used the software for: 2+ years

### "Best bang for your buck!"

April 30, 2026

5.0

My overall experience with Eventbrite has been amazing. I have been using them for years now, with multiple events every year.

Pros

What I like most about Eventbrite is: for what we use it for, it is free, so easy to set up and publish, and it integrates with our systems so I am not having to go back and forth to check on RSVPs.

Cons

What I like least about Eventbrite is sometimes it doesn't completely connect to our other systems so I am left inputting info manually.

Review Source

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