# Page 3 | Eventbrite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Eventbrite the right Event Management solution for you? Explore 5747 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/114949/Eventbrite/reviews

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Eventbrite

4.6 (5747)

[View alternatives](https://www.capterra.com/p/114949/Eventbrite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Eventbrite

## Showing most helpful reviews

Showing 51-75 of 5747 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KD

Kevin D.  
Regulatory Coordinator  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Eventbrite: Something for Everyone"

February 26, 2026

5.0

I have used Eventbrite to find and manage ticketed events for years. It's simple and has exposed me to some unique events.

Pros

Eventbrite is great for discovering new events in an area. It lists all kinds of things that you may not think of otherwise.

Cons

Sometimes it's hard to filter out which events you are really interested in versus ones you're less interested in.

Review Source

VR

Verified Reviewer  
Art  
Retail  
Used the software for: 2+ years

### "Good as an user, improvements for organizers."

February 25, 2026

4.0

Overall my experience as a user has been really goo, but when it is the organizer things needs to improve.

Pros

I like about eventbrite is the free option to publish events, and how easy can be to add extra information to guide the user.

Cons

The platform doen´t let to personalize too much your event page. It has a delayed in the payments, that can male ech event a little caotic.

Review Source

BL

Bianca L.  
Accountant  
Entertainment  
Used the software for: 2+ years

### "Affordable software for events management "

April 13, 2025

5.0

I have been Eventbrite product user for a while now and what i can say, the software is worth it. The software has eased events management from hosting to ticket management. Although we have not fully integrate the software with our other systems, integration capabilities of the product are amazing.

Pros

I like customer services of the product, they are awesome due to their timely response and professionalism. The software is also super easy to set up. The other thing that i like about the software is its seamless ticketing processes events planning.

Cons

I have not experienced downsides when using Eventbrite. The software has served its purpose. I highly recommend it.

Review Source

VR

Verified Reviewer  
IT Support Analyst  
Retail  
Used the software for: 2+ years

### "And Now Your Main Event"

August 26, 2025

5.0

Big events and smaller events use Eventbrite for a reason. It's as scalable as you need it to be, but very user friendly for both hosts and patrons.

Pros

Event set up is very easy, even for smaller promotions and organizations. It has easy to use templates to help market the event effectively. We were able to notify and market to our followers to build awareness to them and to groups beyond.

Cons

After learning the basics, it's always a good idea for your admin to dig into the details of the finer points in the preferences. Even little tweaks can improve the experience for both attendees and for promoters.

Review Source

SS

Subhobrata S.  
Co Founder and Lead- Client Success  
Management Consulting  
Used the software for: 1-2 years

### "Easy, advanced and super intuitive event ticketing platform "

May 23, 2025

5.0

Great platform for small event organizers. We have used this multiple times for free and paid networking events and it works seamlessly every time

Pros

It's very easy to create events on the platform. Fantastic application for small event organizers. You can get started for free and commissions are much lower than what other ticketing websites would charge. You have professional looking tickets with QR codes that you can scan on your app for allowing entry.

Cons

It's a standalone platform, not something that can be integrated with a ticketing engine and can distribute inventory across multiple ticketing websitesm

Switched from

[Townscript](https://www.capterra.com/p/178380/Townscript/)

This is a much better platform in terms of features and usability

Review Source

EC

Ella C.  
Marketing Manager  
Cosmetics  
Used the software for: 2+ years

### "Administrative Workload Removed"

February 24, 2026

5.0

Pros

Eventbrite is the most efficient way to create a seamless experience for both the consumer and the publisher. Payment is made simple by using clear boxes to fill along with safe and secure payment options. Customer support could not be more helpful making the product as a whole better value than competitors. All issues are resolved quickly and the process from start to finish is made easy. Highly recommend this product for any event including conferences.

Cons

All aspects of Eventbrite are suitable for every event attended and hosted. It takes the stress out of any planning removing all administrative workload.

Review Source

AF

Adashia F.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Best App to Find local events"

February 2, 2026

5.0

I'm on the app all the time. Good way to get connected to events in your city. I highly recommend to anyone looking for experiences and expanding their network

Pros

CUSTOMER SUPPORT - good EASE OF USE - good BUGS AND ISSUES - minimal PAYMENT PROCESSING - works VALUE FOR MONEY - free app

Cons

EMAIL - sometimes too many emails sent Sometimes the app crashes or doesn't work, but that is minimal. Other than that, no complaints.

Review Source

EN

Enrique N.  
Founder  
Consumer Services  
Used the software for: 1-2 years

### "Great platform overall"

October 7, 2025

4.0

Eventbrite is a great platform overall, with a few areas that could be improved. It has been an incredibly reliable platform for discovering and organizing events. As both an attendee and occasional organizer, I’ve found the interface intuitive, the ticketing process smooth, and the event discovery features very helpful.

Pros

It’s user-friendly, especially for attendees—registering, getting reminders, and accessing tickets is very easy. As an organizer, I appreciate the event dashboard, customizable registration forms, and automated email updates.

Cons

However, I’ve occasionally encountered delays in customer support or limitations in customizing certain aspects of event pages. For more complex or recurring events, some features feel a bit rigid. Still, it's a solid choice for most needs and continues to improve.

Review Source

MP

Marissa P.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Comprehensive Data "

November 7, 2025

3.0

I enjoyed using it for the events we had at the time. They were small enough that it was easy to manage through eventbrite. We were able to have different pricing on our tickets. I like the sales data provide. We were able to see where customers lived gender age and when peak time.for ticket sales was allowing us to adjust prices for those leak times offering discounts.

Pros

Able to sell tickets at varied prices and cross promote events on social media. Having the option to pay for advertising to event brite customers.

Cons

All the fees day of the event ticket sales were a challenge as they don't offer a physical payment system. We could only accept cash.

Alternatives considered

[TicketSpice](https://www.capterra.com/p/146463/TicketSpice/)

Reason for choosing Eventbrite

At the time eventbrite was the cheapest option.

Review Source

IH

Inbal H.  
Manager  
Events Services  
Used the software for: 2+ years

### "Trusted and easy to use platform "

February 12, 2026

5.0

The platform is user friendly and anyone can easily create events. Even if they are not tech savvy it’s really easy to use

Pros

Most people know and trust that platform. It’s super easy to use and you can do both free or paid events tickets

Cons

When a customer is buying a ticket, at the end, after he is done paying there is an extra screen to fill with the phone number, and sometimes people miss this screen and they think they were done with the order. I think this screen should show up before.

Review Source

WB

Will B.  
Deputy Director  
Education Management  
Used the software for: 2+ years

### "Solid Event Manager and Ticketing system which looks and feels great"

January 5, 2026

5.0

A solid performer when it comes to ticketing for events. Easy to set up and communicate events and changes. You can also create a cost to tickets which is useful too.

Pros

Eventbrite has got a lot better recently. I also quite like some of the UI improvements, particularly the design when using it on a mobile phone or mobile browser. You can load your tickets easily and quickly.

Cons

With other providers, any lag or delay with loading tickets to events is extremely annoying. EventBrite has mostly removed this annoyance and it works well. before, it did used to be fiddly but now it seems to work reliably.

Review Source

AR

Amanda R.  
Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "Good concept but poor operation."

January 23, 2025

2.0

I tried to set up an event in the platform, pop up shop for my LLC, not easy at all, no vetting, no securing transactions, I didn't want that for my customers, when they were trying to buy a ticket. I think transactions should be secured, refunds should be guarantee, they should be vetting for scammers, there were a lot of events in the website that weren't even real. I know because some of those events were from businesses I know personally and when I asked, they weren't aware of those events. I think they should reevaluate their whole platform. They have a good concept but no good operations.

Pros

Nothing was good about Eventbrite, the only thing I can say is that it was available at the moment, that I needed it.

Cons

Where to start. Eventbrite has no good customer service department, no refunds, no call backs, no easy way to set up events, no background or vetting vendors or event organizers, anyone can set up and sell tickets in this platform without vetting or any secured links. So, if is a scam, you don't get no guarantees about your purchase.

Review Source

JM

Joanne M.  
Manger  
Pharmaceuticals  
Used the software for: 2+ years

### "Awesome Event Finder"

December 8, 2025

5.0

It was easy to find what I wanted in area near and far. Almost every show or event was listed and very easy to purchase.

Pros

Eventbrite is so convenient to use. Simple search to find events, workshops, shows in areas around you and near by.

Cons

There is nothing I least liked about Eventbrite. It was easy to manage and held a wealth of entertainment events.

Review Source

RH

Ronisha H.  
NA  
Events Services  
Used the software for: I used a free trial

### "Eventbrite experience. "

January 8, 2026

5.0

Overall, using eventbrite was a pleasant experience and when I get the opportunity to use it again I will not hesitate.

Pros

What I liked most about eventbrite is that it was easy to use, checking out for an event hassle free.

Cons

I didn’t have any trouble using event rite. Although I’m sure it has it technicalities just like any other electronic system.

Review Source

VR

Verified Reviewer  
Owner, LCSW  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Okay but high fees"

November 6, 2025

3.0

While it was a good product to sell tickets on my website, I prefer to use Humanitix where the fees go to good causes.

Pros

Being able to sell tickets on my own website with ease as well as creating own images and copy for the event.

Cons

I don't like all of the fees even though you can pass them on to the buyer. They seem high. I found Humanitix where the fees go to good causes.

Review Source

Breanna G.  
Executive Director  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "A great way to set up events and payments for the public"

December 16, 2025

5.0

Took a bit of work up front but I felt glad to have everything set up so in depth and looking professional

Pros

It was free to set up, and the customer support was good. The instructions were pretty clear and the set up was easy for payments, etc. It gave in depth reports on income and what not. Emails were easy to set up

Cons

I had a bit of a weird time differentiating between some settings. Not sure if was a bug or just so many settings that i go overwhelmed

Review Source

PP

Petra P.  
Eventorganisator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Topp mit Schwächen"

November 5, 2024

4.0

Im Grunde genommen läuft die Software problemlos und wenn man sie häufig nutzt, sind einem alle Funktionen klar und geläufig. Bei seltener Nutzung dauert die Event-Erstellung entsprechend länger.

Pros

Events lassen sich einfach und rasch erstellen und pflegen. Man hat jederzeit die Übersicht und die Suchfunktion pro Event (wer hat sich angemeldet) funktioniert tipp topp. Die Exportfunktion von Teilnehmerlisten in Excel schätze ich sehr, auch die Verwaltung der Abonnentenlisten.

Cons

Eventbrite hat in den vergangenen Jahren immer wieder Features geändert, angepasst und teilweise durch andere ersetzt - nicht immer zum Vorteil der Nutzer (für meine Nutzung). Doch in der letzten Zeit habe ich extreme Probleme mit dem Versand von Kampagnen, diese kommen nicht mehr an und Evenbrite bietet keinen Support - die Hilfe-Seiten helfen hier nicht weiter und der Support gab mir eine Antwort auf eine schriftliche Anfrage, die man nicht als "hilfreich" bewerten konnte, sie war schlicht nutzlos.

Review Source

FS

Francesco S.  
Customer Manager  
Architecture & Planning  
Used the software for: 2+ years

### "A good tool for events management."

April 21, 2025

5.0

The software makes it super easy when it comes to setting up of events.Tickets management is very simple.

Pros

Seamless software integration and brilliant Ai capabilities. Implementation of the software is nit difficult compared to that of its competitors like Goldcast.

Cons

The product is at it's best. Customer services are topnotch and userbility of the software is unlimited. No dislike.

Review Source

Ali B.  
Founder  
Marketing and Advertising  
Used the software for: 2+ years

### "Eventbrite is a Key Software for Community-Driven Start-Up Success"

October 7, 2024

5.0

I love Eventbrite and am grateful for how it has helped us launch a business! Another perk of Evenrbrite is that it does help with SEO! Many of our early attendees found us through Google (because of the Eventbrite) or through Eventbrite itself.

Pros

Eventbrite is a great tool for event tickets if your organization does not have a website! I have used Eventbrite to help build a community-driven business centered around events. It's been a great software to help make attendee communication, registration and tracking easy!

Cons

It took a few events for us to research how to use Eventbrite properly and get our settings correct. Definitely recommend watching training videos and learning the platform vs learning by trial! This will save you time and dollars!

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[PayPal](https://www.capterra.com/p/207944/PayPal/)[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Eventbrite

Eventbrite was the best solution for ease/cost pairing!

Review Source

RR

Rita R.  
President  
Religious Institutions  
Used the software for: Less than 6 months

### "Terrible, Would absolutely NOT recommend. "

March 21, 2025

1.0

Terrible, awful, stressful, not worth the stress.

Pros

Worst, worst worst company to deal with. Have been trying to get account cleared and funds from a completed event paid out. Have been online chatting with different people almost DAILY. Every person is different, every person gives different instructions and each one says to undo what the previous instructions said. They alway direct you to snipboard which instantly disconnects from the chatbox. Absolutely would NOT recommend using this site.

Cons

Conflicting information. Chatbox online is the only access. Cannot speak to a person over the phone.

Review Source

TJ

Tyla J.  
Fitness coach  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great for big or small events"

October 7, 2025

4.0

Pros

It is simple to use whether you are booking an event or collecting tickets and payments for your event.

Cons

I haven’t experienced any issues with eventbrite so far. If it’s a users first time it may seem like a lot to look through but you’ll quickly notice it’s simple the more you use it.

Review Source

CM

Caroline M.  
Menopause Coach and Champion  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great, trusted site for advertising your events"

June 20, 2025

4.0

Its a really helpful too to help build a business through hosting events. I like that there is an option for free events advertising at no cost to the organiser

Pros

The abulity to get my events advertised easily on a well known and trusted platform. That it intergrates well with all the social media platforms i use.

Cons

Someimes creating the event page can be a bit complicated, getting the graphis to the right size and all the information where its needed

Review Source

KL

Kaleena L.  
Sr. Communications Consultant  
Insurance  
Used the software for: 2+ years

### "Set up all types of events with ease!"

January 11, 2026

5.0

Eventbrite has been super helpful in planning parties, large and small. Multiple people can be in charge of an event, and the email reminders/confirmations are very helpful, too.

Pros

Eventbrite is incredibly easy to set up events of all sizes—whether something small like a classroom party or large for an entire organization. People can easily communicate via the software and make changes whenever needed.

Cons

There’s nothing I don’t like about Eventbrite. It’s highly intuitive to use, and it’s easy enough to figure out without any training or assistance.

Review Source

KB

Karla B.  
Coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Eventbrite is a great tool "

November 12, 2025

5.0

My experience with eventbrite was smooth . I am overall happy with my published events and outcome .

Pros

Eventbrite was great! The system is set up in a way that your event looks very professional and easy to set up .

Cons

I was a little confused with payment when I set up my first event but after reaching out to customer care my issue was resolved .

Review Source

VR

Verified Reviewer  
Web Designer  
Marketing and Advertising  
Used the software for: 6-12 months

### "An easy way to create tickets for your next event"

March 2, 2026

5.0

It's been a positive experience, I recommend Eventbrite to anyone I know who needs to setup a ticketed event.

Pros

One of the best things is how easy it is to get started. There isn't a significant learning curve to overcome to get your event up and running.

Cons

Since this is a software you're using to setup your event, rather than a more custom solution, there are limitations to how much input you have into the design of the landing page you can create for the event.

Review Source

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