# AudienceView Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about AudienceView Software - reviews, pricing plans, popular comparisons to other Ticketing products and more. Source: https://www.capterra.com/p/114659/AudienceView-Professional --- # AudienceView Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AudienceView ## What is AudienceView? AudienceView is an end-to-end event commerce partner that enables you to grow your audience through a suite of white-label platforms and services that expand revenue opportunities, improve audience engagement, and enable operational excellence.​ ## What is AudienceView used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/)[Event Booking](https://www.capterra.com/event-booking-software/) Overall rating Based on 44 user reviews Reviews sentiment Positive 91% Neutral 2% Negative 7% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## AudienceView alternatives Highest Rated [4.9 (551)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting price $0.28 Per User, Per Month [4.9 (302)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting price Contact vendor for pricing [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/114659/AudienceView-Professional/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting/Analytics 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Ticket Reservations 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Create and manage ticket reservations for various events Calendar Management 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Customizable Templates 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Data Import/Export 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Import and export data to and from software applications Sales Reports 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies AudienceView 71 features Regulate who can view information within the system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Manage attendance for classes, shifts, meetings, or events Process of managing, tracking, and communicating with individuals who are registered to attend an event Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) Scan barcodes to ensure accurate pricing and label tracking Track and manage schedules and meetings via an integrated calendar Software that specializes in managing events such as conferences, conventions and trade shows Automated reminders and confirmations for booked appointments and events via text or email Manage, organize, and store contact information Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Searchable repository of information about clients Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Manage location logistics and coordinate the participation of exhibitors or vendors in an event Curating an intentional list of prospective guests as per relative interests to achieve specific goals. Automatically identify and save contact information of potential customers Automate workflows and trigger campaigns based on customer actions Database of members to track personal information of individuals and families Access software remotely via mobile devices Allowing users to order, pay for, obtain, and validate tickets using mobile devices Utilize the same app for multiple events Accept and process online payment transactions Real-time registration over the web Allow users to buy and sell tickets online, register for events, and collect buyer information Allows event organizers to sell and manage tickets directly on-site Send / receive, process, and execute orders Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software The ability to print tickets before arriving Design, communicate, and distribute incentives to perform a specific action Analyze and gain insights into data in real-time Receive data and information in real time Upload, track, and submit receipts in a central database Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Specify type/number of reserved tickets based on seating selected during booking Reports specific to sales analysis for trends and strategies Grants the users access to all events for one season For selection of seat at booking or check-in Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes The resale of tickets based on demand and availability Create and manage ticket reservations for various events Customize, sell, and distribute tickets Includes all operations and activities associated with a physical space or location that is used for hosting events Make a list and register visitors Manage volunteer information and direct volunteer resources Record, update and manage waiting lists Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.4 (42) 4.4 Based on 42 reviews ## Pricing Value for money 4.5 (37) ### Starting price Free trial available Value for money 4.5 (37) 4.5 Based on 37 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ CardConnect](https://www.capterra.com/p/141024/CardConnect/)[ Google Tag Manager 360](https://www.capterra.com/p/245657/Google-Tag-Manager/)[ ParkHub](https://www.capterra.com/p/195845/Parking-POS-System/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (41) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (41) 4.7 Based on 41 reviews ## User reviews Overall rating 4.5 Based on 44 reviews Filter by rating 5(32) 4(8) 3(1) 2(2) 1(1) Mentioned topic Sorted by most recent YO Yewande O. Front Desk officer Banking ### "AdienceVeiw" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 7, 2025 Great for event ticketing and even management as well as inventory management, helps process flow alot Pros Great value for money and helps alot with collection management, very easy to use, I will definitely recommend Cons Although great customer service, but sometimes had to access, the look and feel can be better as that's the mail tool interface Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TG Tamara G. rep Architecture & Planning ### "Effective and smooth" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 20, 2025 Smooth process with the tickets, very effective, very nice, simple and easy enough to use. Never had enough issues of authenticity at the venues. Pros I have received tickets through that platform, never had any problem, all tickets effective and a very smooth problem. Cons Nothing to comment here, my use is limited to receiving tickets from other websites, specific venues websites that end up showing this brand. Work effectively on my end. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Mike M. Associate Director Higher Education ### "Audience View - a straightforward, simple, powerful ticketing program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2025 Overall, it is a good service. I have seen the evolution of this product over the years from when it was a niche product, to where it is now. Pros I like that this is a product that allows us to centralize our ticketing system for our Campus, allowing any department or group that wants to sell tickets to be able to do so easily and quickly. The reporting allows us to transfer funds quickly with it's tracking. Cons The UI can be improved a little bit, some reports are a little difficult to run. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM Roxy M. Director of Development Performing Arts ### "Budget Friendly but not User Friendly" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 September 21, 2024 AudienceView was a stop gap measure for our company. It served its purpose while we had it, but ultimately we found more powerful and user-friendly ticket management. Pros AudienceView is certainly a budget-friendly option for organizations that need to sell tickets and manage events. Cons I did not find the software to be intuitive, and pulling reports is burdensome. Accessing and analyzing historical ticket/attendance information is not simple. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) We were looking for a more cost-effective solution for our small nonprofit. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BI Barry I. Artist and Audience Services Manager Performing Arts ### "Good, can't wait for it to be better" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 6, 2022 We used to have ticketing and donations in two separate software which was a nightmare. Having everything in one system is very beneficial. Pros Do not get me wrong, this product is good. It has a variety of options but sometimes has weird dead-ends on the back end or functions in odd ways. It is definitely a better option than what we had. I enjoy it and will keep using it, would love to see some new features. Cons As I mentioned above, sometimes you run into dead-ends. I wish there was a bi-annual check-in where I could talk to someone about features and what we would love to see. Directly integrated marketing, not using Mial Chimp or another software, truly an AVP marketing feature would be ideal. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Andrus M. Director Music ### "Audience View Bought out Vendini and wrecked a good thing" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 13, 2021 It is fine that AudienceView is not suited to my business, but that they make it impossible for me to leave with my contact list is unbearable. As a small niche music organisation our contact list is everything to our business. So I would describe this as a nightmare that threatens the life of our musical organization. Pros This software has many great features, but is entirely inappropriate for smaller organizations like mine Cons AudienceView bought out Vendini the company I had been working with and the pricing went from something that was very reasonable to something that was completely unworkable. Also I have been unable to export my contacts so that I can take my business elsewhere. With Vendini I could always call and get help during business hours, no one from AudienceView will talk to me. Because I am not going to stay with AudienceView they will not allow me to export my contacts after tomorrow, but not only do the instructions they gave me for exporting my contacts not work, the best they would offer me was a phone call days after the deadline they gave me. Terrible Customer service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SH Saima H. Producer Performing Arts ### "The customer service is top-notch." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2020 Very professional, very courteous, never left me hanging when I had a question but always got back to me within a business day. Reliable, excellent service. Pros It was very easy to use, and the communication was always timely and professional. My account rep was phenomenal. It was the start of my theatre company and my very first production, and they made sure I understood how everything worked, and were there for any questions I had throughout my show's two week run and beyond. Cons Nothing! It was great. I really have no complaints about it at all. I would use it again immediately, no question. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Arts Grant Writer Performing Arts ### "Does the job, but lacks ease" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 November 19, 2019 Works for ticketing for shows, but not much beyond that Pros It's a reliable way for us to sell tickets and get donations along with tickets to our shows, and the customer service is good Cons Does not integrate well with our other databases, and can't really be used as an effective donor tracking system, although it claims it can be used that way Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LC Lisa C. House Manager Entertainment ### "This service is horrible" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 21, 2019 Not very good. Pros Nothing. And the fact that I wrote that and this survey won't allow me to submit unless I say one good thing. So here is the one thing I like, It's easy to get onto the website. Cons That if there are any issues and if someone where new to this software they have no clue who to call for technical issues. You do not have it on your page where it is right there for someone to find should they need assistance right away. Added a row of seats on the website which put us over capacity in our theatre. It is a fire code violation and we can get fined. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 22, 2019 Hi Lisa. We're sorry to hear you haven't been having a great experience with OvationTix. We'd like to try to make things better! Your Customer Success Manager will be reaching out to you shortly. JS Jenna S. Box Office Clerk Performing Arts ### "Review for Ovation Tix" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 21, 2019 Pros I love how friendly the software is! It’s super easy to figure out and if anything ever goes wrong, the amazing customer service is only a short phone call away! Cons I would love if there was one credit card total in the reports as well as total by card type. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 22, 2019 Hi Jenna! Thanks for your great feedback. I'll be sure to pass your note regarding credit card reporting on to our Product team. Thanks for being an OvationTix partner! [View all Reviews](https://www.capterra.com/p/114659/AudienceView-Professional/reviews/) Popular comparisons [Eventbrite vs AudienceView](https://www.capterra.com/compare/114659-114949/AudienceView-Professional-vs-Eventbrite) [Tix vs AudienceView](https://www.capterra.com/compare/9322-114659/Tix-vs-AudienceView-Professional)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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