# AdvancedMD EHR Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about AdvancedMD EHR Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more. Source: https://www.capterra.com/p/114601/AdvancedEHR --- # AdvancedMD EHR Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) AdvancedMD EHR ## What is AdvancedMD EHR? AdvancedMD EHR/EMR: Practice from anywhere. Run your entire practice from a single program, a single database and a single login. Seamless integration of your clinical & business technologies helps your staff chart, manage tasks, compare data & report for Meaningful Use or MACRA with ease. Our mobile IOS apps means you and your staff are never out of touch with your practice. Improve your physician/patient workflow with AdvancedEHR. Healthier practice = healthier patients. ## What is AdvancedMD EHR used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Mental Health EHR](https://www.capterra.com/mental-health-ehr-software/)[Patient Management](https://www.capterra.com/patient-management-software/) Overall rating Based on 462 user reviews Reviews sentiment Positive 61% Neutral 14% Negative 25% Pros & cons Effortless learning and operation Intuitive and friendly design Frequent glitches disrupt workflow Delayed and inconsistent communication Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AdvancedMD EHR?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.advancedmd.com&name=AdvancedMD EHR) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AdvancedMD EHR 3.6 (462) VS. [4.3 (709)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting Price Contact vendor Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (462) Ease Of Use 4.5 (709) Value For Money 3.3 (318) Value For Money 4.2 (579) Customer Service 3.4 (422) Customer Service 4.3 (645) ## AdvancedMD EHR alternatives [4.4 (363)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing [3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Highest Rated [4.8 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month [4.4 (618)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/114601/AdvancedEHR/alternatives/) ## Who uses AdvancedMD EHR? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Effortless learning and operation 77% positive reviews out of 39 Most reviewers describe ease of use as a major benefit, enabling quick adoption and smooth workflow. Frequent glitches disrupt workflow 83% negative reviews out of 76 Most users report bugs and issues cause downtime, slow performance, and negatively impact productivity and reliability. Nisar T CEO, 11 - 50 employees. "Help desk doing its job but those folks do not have all the answers or solutions for system failure." Intuitive and friendly design 77% positive reviews out of 31 Most reviewers find user interface straightforward, with helpful guidance and simple navigation for daily tasks. Delayed and inconsistent communication 86% negative reviews out of 36 Most users report email and communication channels are slow, unreliable, and rarely provide timely or clear responses. Anne M practice mananger, 11 - 50 employees. "We do not have an account manager, so when something goes wrong with the system and it will, because technology always has a glitch we send emails and make calls to 1-800-nos-ervice!! " Unresponsive phone assistance 87% negative reviews out of 30 Most reviewers indicate phone support involves long wait times, unresolved problems, and poor follow-up communication. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Charting 3.1 (34) 55.88% of 34 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. HIPAA Compliant 4.5 (33) 57.58% of 33 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection E-Prescribing 2.6 (25) 52.00% of 25 reviewers that rated this feature as important or highly important Transmit prescriptions to pharmacies electronically Appointment Scheduling 3.6 (23) 60.87% of 23 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Patient Records Management 3.9 (19) 68.42% of 19 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Claims Management 3.5 (13) 76.92% of 13 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies AdvancedMD EHR 76 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Tools for the systematic analysis of various types of data or statistics Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Private online space that lets businesses securely share documents and provide information access to clients Automatically generates E/M codes based on information collected during patient charting Provides a channel for team members to share media files, communicate, and work together Track and report regulatory data to either internal management or external stakeholders Automated reminders and confirmations for booked appointments and events via text or email Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Tools that provide relevant information at specific times to support judgments and courses of action Reporting completed by clinicians that summarizes health/medical diagnoses Store and organize documents in a centralized system Electronic storage of drug information such as name, brand, appearance, etc. Transmit prescriptions to pharmacies electronically Transfer of data from one computer system to another Create and securely store digital patient records Intended to be used by cardiologists Serves chiropractic practices Software specialized for dermatologists For family practices Intended for medical use such as diagnosis, treatment, and consultation For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. Designed for Neurologists For obstetrics and gynecology (OB/GYN) practices For medical practices that specialize in the diagnosis and treatment of eye disorders Specialized software for Orthopedic practices Designed for pain management practices & departments Designed specifically for physical therapy practices Intended to be used by podiatrists Designed for primary care doctors/facilities. For mental health professionals that specialize in substance abuse therapy/programs Designed for urgent care/emergency facilities. Intended to be used by urologists. To scribe and interpret the written words received from online or offline inputs Compliant with HIPAA, which sets standards for sensitive patient data protection Touch-screen device allowing patients and customers to do self-check-in and pay with credit or debit cards for free Laboratory test results Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged Manage billing and payments for a healthcare provider Administer and track medication inventory, schedules, dosage, and side-effects Access software remotely via mobile devices Access the system via a mobile application Certified for healthcare IT products based on the results from ONC-ATL Book meetings and appointments through a website or digital platform Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Educational and medical resources that are delivered to patients online Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Managing and tracking patient health, progress, communication, and treatment plans Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Accept, record, and reconcile financial transactions Manage physician availability and schedules Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Monitor sales and make necessary adjustment in order to increase demand and revenue Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Check-in and out via a mobile device or kiosk Online portal through which end users can access the system, manage tasks, or obtain information Meet with patients remotely Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Create treatment plans that document interventions and outcomes to track patient progress Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking Get Advice We can help you find the software with the features you need. Features 3.6 (462) 3.6 Based on 462 reviews ## Pricing Value for money 3.3 (318) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.3 (318) 3.3 Based on 318 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.4 (422) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.4 (422) 3.4 Based on 422 reviews ## User reviews Overall rating 3.6 Based on 462 reviews Filter by rating 5(158) 4(122) 3(61) 2(54) 1(67) Mentioned topic Sorted by most recent JA Julian A. IT Specialist Medical Practice ### "AdvancedMD Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 April 9, 2025 It gets the job done but do not expect to be a priority when something occurs. Pros It is nice because it has a lot that can be done from the program alone. Cons Everything needs to be paid for and support isn't the best. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 11, 2025 Thank you for taking the time to leave this review. DT Donald T. Medical Director Medical Practice ### "IF you e-rx, then do not get this program." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 24, 2025 When I first purchased the program, they lied about its compatibility with Mac iOS. I had to buy an IBM clone laptop to get the software to work. After a year or so, it became compatible with Macs. Then, they loved to update their system during the week, which invariably caused an outage of service for 4 to 24 hours. They are currently better at this. Now, they have made e-prescribing a burden, increasing physician work and decreasing the time the physician has to interact with the patient. They have not been responsive to multiple physicians and NPs asking them to fix this. Indeed, they seem proud that they have made e-prescribing much more difficult and time consuming!!! Pros Can customize to a SOAP format for notes. Cons Prewscribing is a nightmare. If you prescribe controlled substances this is not the program for you. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 6, 2025 Thank you for taking the time to leave the review MA Mir A. Owner Medical Practice ### "Started off good but now terrible" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 February 23, 2025 Initially, it was easy to use, but in the past couple of years, they don't seem to care anymore. Too many glitches down times, Then there was also the change health care outage. I've had the software for 10 year now Terrible over the past two years Cons Terrible customer service, outdated features Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 6, 2025 Thank you for taking the time to leave the review SH Scott H. Psychiatrist. Medical Practice ### "AMD, the EMR you love to hate " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 23, 2025 I love the ability to send out my custom ratings to each patient prior to the appointment, refer to them in the appointment, and have them built into the final note. The telehealth powered by Zoom is very functional. My experienced biller swears by the PM module. By contrast, the eRx is painfully inefficient, and the eRx team shows little interesting is making it efficient. Love/Hate. Pros The EHR and PM (billing module) are well designed, efficient, and they work. The portal is very functional: patients can make appointments, make payments, see what medications were sent and the pharmacy to which they were sent, make out forms and submit them. Overall, the EHR and PM are powerful, if expensive, but you get what you pay for. Cons The eRx function is very inefficient. For example, to resend 4 medications, you have to select each one, hit "Resend" which then requires you to send each one individually, or save each one to the main console, select each one again, and then send. To resend 3 CII medications, you have to rebuild one Rx, which then can be duplicated, save to console, then reselect, and then send. AMD uses DrFirst EPCS which requires you to select each scheduled med individually, and then in the EPCS you have to select each one again, individually, enter a password, and then enter a rolled 6 digit code from Symantec VIP (rather than tapping ID.me's column that pops up on your phone. The most recent update actually removed a "Quick Resend" feature so that now, as described above, you have to click each Rx to resend at least twice instead of once and send. The AMD team has made it clear they are not going to restore this feature in response to the heated negative feedback in the "Suggestions"/feedback box. Be sure to have your salesperson walk you through the eRx function before committing to AMD to be sure you know the inefficiency and lack of user response you are getting into. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 6, 2025 Thank you for taking the time to leave the review JD James D. Office manager Hospital & Health Care ### "Complexity " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 1/10 February 21, 2025 Being working for 10 years with it, EMR, is not easy friendly, does required brain to use it Pros The capability to document for Ambulatory surgical center, the versatility of customized components Cons Everything has to be type in, requires to fill a lot of boxes to complete one note Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 6, 2025 Thank you for taking the time to leave the review TG Trish G. Head of Marketing Health, Wellness and Fitness ### "Not happy. Looking for a replacement. " 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 December 22, 2024 Overall I’m not happy with Advanced and Dee. I’m looking for a replacement Pros It is a compliant software to keep patient records Cons The customer service is horrible, the tool is not intuitive, it’s hard to pull reports, the patient portal is horrible, the integration with other software and the API is not good Switched from [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Platinum was not in the cloud so we had to have a hard server in order to manage Alternatives considered [iCloud](https://www.capterra.com/p/204717/iCloud/) Reasons for choosing AdvancedMD EHR it integrated with our online appointment booking system, and we thought it was the best option at the time. However, the customer support has been absolutely horrific. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 6, 2025 Thank you for taking the time to leave the review KC Kimberly C. Director of Billing Alternative Medicine ### "Great program for Multi Disciplined Practice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 15, 2024 Excellent! I continue to recommend to other providers Pros Ease of use, ability to create/modify documentation Cons Minimal disruptions during system upgrades Switched from [Medisoft](https://www.capterra.com/p/266691/Medisoft/) [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Needed a system that would allow for rapid growth and addition of multiple disciplines: Chiro, LAc, ND, Mental Health Reasons for choosing AdvancedMD EHR The ability to design our own documentation, excellent support, cost, ability to scale quickly and add other disciplines, ease of use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 17, 2024 Thank you for taking the time to leave this review. CL CHANDANI L. BILLING MANAGER Medical Practice ### "Billing Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 9, 2024 I liked the system a lot. The support team is very friendly and well experience team. My distric manager Amy Thompson is the best support for me. Pros AMD practice management system is very easy to use. I am using this system since 2014 and I never had a hard time to training the users. AMD distric manager is very knowlegable and available anythime to help me. Cons The cost for optometrist practices are not affortable. This is the only cons that I am going through with my clients. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 17, 2024 Thank you for taking the time to leave this review. TH Tyson H. CEO Management Consulting ### "AMD Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 8, 2024 We are pleased overall and refer as many people as we can to it. Pros It is very customizable. The ability to create your own templates and documents. Cons Setup is a challenge. Many of our clients are frustrated with AMD and think it stinks simply because they have setup issues with preferences, templates, etc. Once fixed, they love it. Reasons for choosing AdvancedMD EHR Liked it more overall and didn't want to be locked into the billing team provided by the software company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 17, 2024 Thank you for taking the time to leave this review. SS Scott S. Owner, CFO Hospital & Health Care ### "Advanced MD EHR Easy to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 8, 2024 Over the last 17 years Advanced MD EHR system has become much more user friendly and easier to use. Their engineers are constantly working on the EHR to make a better user experience from the physician, front office staff and for the billing company. Pros Easy to use and great support from Advanced MD. Once the templates are set up then it is easy for the physician to complete their documentation quicker. Easy to print notes and medical records Cons The template set up takes sometime to complete and sometimes it can be cumbersome to navigate, however they are making improvements all the time. Over the last 17 years their EHR system has become much more user friendly. Switched from [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) The EHR once the notes are signed and lock are then easily moved over the practice management system so the charges are easier to bill out. Reasons for choosing AdvancedMD EHR The complete billing package Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 17, 2024 Thank you for taking the time to leave this review. 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