# OneLogin Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is OneLogin the right Single Sign On solution for you? Explore 92 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/114110/OneLogin/reviews

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OneLogin

4.6 (92)

[View alternatives](https://www.capterra.com/p/114110/OneLogin/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of OneLogin

Ease of use

4.6

Customer Service

4.2

## Pros and Cons in Reviews

Kavindu Githsara K

System SpecialistE-Learning, 11 - 50 employeesUsed the software for: 1-2 years.

“The software provides multi-factor authentication, which adds an extra layer of security to our organization's access to applications and services.“

February 22, 2023

JB

Jenn B

Business Operations ManagerMental Health Care, 51 - 200 employeesUsed the software for: 1-2 years.

“The website states they offer this service and support; however, the sales rep I was working with at the time said that since this was not economically feasible for OneLogin, he was not able to offer the training. When I requested a virtual training or training materials so I could attempt to training myself , my emails went unanswered.“

September 26, 2022

Aroob A

Web DeveloperComputer Software, 11 - 50 employeesUsed the software for: Less than 6 months.

“Through this way, big organisation can set up strong password requirements.“

November 23, 2023

Palak J

Team Leader Education Management, 10,001+ employeesUsed the software for: 1-2 years.

“Nothing much as this is just a one to many kind of software and has nothing related to business point of view apart from security.“

August 26, 2022

Kavindu Githsara K

System SpecialistE-Learning, 11 - 50 employeesUsed the software for: 1-2 years.

“Overall, OneLogin is a solid choice for organizations looking for a reliable and secure solution for managing access to applications and services. While it may have some minor drawbacks, the software's benefits and security features make it a worthwhile investment for any organization.“

February 22, 2023

Mariam K

Partner vertical Consumer Services, 501 - 1,000 employeesUsed the software for: More than 2 years.

“It eequires password changes too many times.“

May 14, 2022

Aroob A

Web DeveloperComputer Software, 11 - 50 employeesUsed the software for: Less than 6 months.

“It's a great software to get double factor authentication.“

November 23, 2023

DD

Derek D

Professional Success AssociateInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Sometimes access expires too quickly and have to go through the OneLogin process just to get to the site I wanted“

November 4, 2021

## Showing most helpful reviews

Showing 1-25 of 92 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Kavindu Githsara K.  
System Specialist  
E-Learning  
Used the software for: 1-2 years

### "Effortlessly Manage User Access with OneLogin"

February 22, 2023

5.0

Overall, OneLogin is a solid choice for organizations looking for a reliable and secure solution for managing access to applications and services. While it may have some minor drawbacks, the software's benefits and security features make it a worthwhile investment for any organization.

Pros

I find it to be a reliable and effective solution for managing our organization's access to various applications and services. OneLogin provides a seamless single sign-on experience, making it easy for users to access the applications they need without the hassle of remembering multiple usernames and passwords. The software also has a robust set of features for administrators to control user access, such as role-based access control and multi-factor authentication. Another advantage of OneLogin is its security features. The software provides multi-factor authentication, which adds an extra layer of security to our organization's access to applications and services. Additionally, OneLogin has a comprehensive set of security features to protect our organization against potential cyber threats.

Cons

One of the main issues is that the software can be slow to load at times, which can be frustrating for users who need to quickly access applications. Additionally, the initial set up of OneLogin can be time-consuming and complicated, especially for larger organizations.

Review Source

JW

Jessica W.  
IT Specialist  
Construction  
Used the software for: 2+ years

### "Great Way to Stay Safe"

December 18, 2024

5.0

Pros

Ease of use. If you need a SSO solution but you are unsure of how to set it up, this product walks you through it. Little to no technical knowledge required.

Cons

Unable to see how many active users are licensed on one page, you have to count them all manually.

Alternatives considered

[Okta](https://www.capterra.com/p/119653/Okta/)

Reason for choosing OneLogin

OneLogin had better pricing options, and they were willing to work with us on license count.

Review Source

VR

Verified Reviewer  
Case Manager  
Insurance  
Used the software for: 6-12 months

### "Software is alright for all of your passwords"

July 20, 2020

3.0

Overall, Onelogin has worked just fine, but I think there are a few things that could be changed/updated for daily use. I use OneLogin for 10 hours a day so anything that would make it easier would be better

Pros

We use OneLogin to hold all of our passwords at my company. We use it daily and are able to have all of our passwords in one place, which makes it pretty easy to use

Cons

There are two major things I don't particularly like about onelogin. It is probably for security, but it logs me out of onelogin twice a day (every 4ish hours). I am contstantly logging into our carrier sites and it is very inconvenient to have to go back multiple times a day to log back in. I also do not like that it doesnt always autofill in the username/password, sometimes I have to refresh the page or manually click on the onelogin addon to have it fill in the information

Review Source

Palak J.  
Team Leader  
Education Management  
Used the software for: 1-2 years

### "Onelogin review "

August 26, 2022

5.0

Its overall good helping me avoid entering passwords again and again for different softwares used by company.

Pros

All important softwares are linked together helping me avoid entering passwords again and again for different logins in each software

Cons

Nothing much as this is just a one to many kind of software and has nothing related to business point of view apart from security.

Review Source

Mariam K.  
Partner vertical  
Consumer Services  
Used the software for: 2+ years

### "Critical important for security"

May 14, 2022

5.0

It is very user-friendly and you feel safe!

Pros

It is very good that you have only one password for every platforms and you have 2FA so you are safe. Every time you log in via another device you are receiving confirmation email.

Cons

It eequires password changes too many times.

Review Source

NP

Nicole P.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Bad Customer Support"

March 23, 2020

3.0

We are taking our business to a company willing to respond to support needs and communicate effectively.

Pros

Nice User Interface and easy to set up and train on.

Cons

Really poor customer service practices. Took a week to get a response to a ticket. When asked about this no accountability was taken but rather blame passed on repeatedly.

Alternatives considered

[LastPass](https://www.capterra.com/p/151988/LastPass/)[Okta](https://www.capterra.com/p/119653/Okta/)

Reason for choosing OneLogin

I was familiar with the platform and it was generally easy to use.

Review Source

Pamela C.  
Chief Experience Officer  
Internet  
Used the software for: 2+ years

### "OneLogin gives me control over my clients logging into apps without us providing the passwords."

January 14, 2018

5.0

Pros

We use several cloud applications to support our clients. OneLogin gives me the ability to allow my clients and team members to log into the apps without knowing the password for the app. Whenever team members leave or client agreements end, I can change the passwords and they will no longer have access to the applications. OneLogin helps us to secure data and access. They have many other features that we have not explored.

Cons

Several years ago their customer service was horrible. It was so bad, I had to switch to a different single sign on company. I came back to OneLogin once they improved their customer service.

Review Source

David H.  
Software Engineer  
Semiconductors  
Used the software for: 6-12 months

### "Robust and user-friendly platform"

June 11, 2022

5.0

Pros

It is highly flexible and offers seamless access control. Its ease of use and effective accessibility management make it one of the best identity management platforms. It has the ability to sync users from directories like G suite and Workday. It is compatible with a wide number of applications.

Cons

Although it offers a lot of integrations, some of them lead to cumbersome provisioning.

Review Source

Keith D.  
Project Manager  
Financial Services  
Used the software for: 2+ years

### "“Everything In One Platform” "

January 15, 2023

3.0

OneLogin give you all the tools you need to manage labor force, leads, and vendor information in a professional way.

Pros

I like their directory center where I can use Active Directory to sync users in real – time using a high secure protocols.

Cons

Sometimes I have issues with the passwords.

Review Source

Tawanda S.  
Sponsorship  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Secure and flawless"

August 17, 2019

4.0

The OneLogin landing page is clean and straightforward; you don't have the extra burden of remembering a multitude of passwords. This has made my life easier given that I require authentication to access up to 10 web applications. So far since roll out we have not had any issues with OneLogin; I think I can confidently say this has been one smooth experience

Pros

I like that its so flawless you don't feel its presence yet assured of security. It helps with access management as all the credentials are in one consolidated portal. IT Policy management is made much easier as access roles are managed from one central portal

Cons

Enrolling users for te first time is a little tedious but then it gets easier over time

Review Source

SS

Sneha S.  
Software engineer  
Chemicals  
Used the software for: 6-12 months

### "Access Management Solution"

July 12, 2024

5.0

Pros

I can access all my work apps with just one login, saving time and hassle. It makes managing multiple passwords a thing of the past.

Cons

Setting up SSO for a niche project management tool took more effort than expected. This can be frustrating when trying to streamline all applications.

Review Source

MI

Matthew I.  
Director, Digital Media Services  
Higher Education  
Used the software for: 2+ years

### "Robust, easy-to-use identity management and single-sign-on system"

March 24, 2017

5.0

OneLogin has exceeded our expectations in the area of identity management and single sign on. Our users benefit greatly. Previously, our faculty, staff, and students had about a dozen different usernames and passwords for various campus systems. Now, users have a single username and password for all campus applications. Many of our users are also required to have multi-factor authentication, a scenario that OneLogin supports "out of the box" with no added charges. We use OneLogin's virtual LDAP connector for some of our legacy applications. This allows us to connect virtually any application to our identity management system. There are so many benefits to our overall security and usability as a result of utilizing OneLogin.

Pros

Ease of use from an administrative and end-user perspective, beautiful interface, robust feature set, redundant data centers

Cons

Early on in my relationship with OneLogin, I had a list of cons. Over the last two years, they have addressed and rectified each and every one. All of our mission critical needs are met by this software at this point. All of them. Any new feature requests are just icing on the cake.

Review Source

SW

Sophie W.  
Student  
Higher Education  
Used the software for: 1-2 years

### "Customizable, One-Step Access "

December 9, 2019

5.0

I use OneLogin nearly every time I use my laptop. I can't imagine the hassle of logging in to every separate service. I especially like how OneLogin is customizable, so the name becomes "your company ONE" and shows a photo of your choice. It is aesthetically appealing and feels personal.

Pros

OneLogin provides one-step access to every application my university offers students, including our academic portal, residence portal, campus jobs, and the service desk. The login timeout (to keep my information secure) means I use this product multiple times per day. The OneLogin home screen is customizable, showing a beautiful photo of my campus.

Cons

My login times out quite often. I wonder if there is a way to customize when your session times out (after 15 mins of inactivity or 30 mins, etc.) However, I understand this is for security reasons and I appreciate that.

Review Source

DD

Derek D.  
Professional Success Associate  
Information Technology and Services  
Used the software for: 2+ years

### "Seems useful, but is a pain"

November 4, 2021

4.0

Pros

It's nice having 'one login' for various software tools.

Cons

It was a pain to try to switch identifiers over after losing a cell phone. Sometimes access expires too quickly and have to go through the OneLogin process just to get to the site I wanted

Review Source

JM

John M.  
IT Engineer  
  
Used the software for: 1-2 years

### "Simple and easy to use identity management and SSO"

April 12, 2018

5.0

Pros

OneLogin is super easy to integrate with our primary identity provider, Active Directory. It allows for users to change their passwords without having it be a huge and complicated process.

Cons

Sometimes we run into active directory syncing issues, or users not being able to login, and the logs available to me, an admin of the tool, are very limited. I engaged customer support and they are usually able to tell me whats going on, but I would like to also be able to see the logging information they have at their fingertips. Per their support, some logs are only available to OneLogin, and not to admins in the organization that is using it.

Review Source

AS

Autumn S.  
Assistant Residential Manager  
Mental Health Care  
Used the software for: 2+ years

### "Everything under the same umbrella!"

December 2, 2018

5.0

Pros

I use OneLogin daily for work and it is very helpful to have everything in one place -- trainings, time clock, etc.

Cons

I would like if the mobile access was a little easier to navigate

Review Source

AK

Andrew K.  
Senior Program Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy to use and get set up"

August 10, 2021

5.0

Overall it's been the best type of administrative tool, which is one that I rarely have to think about!

Pros

I really like how easy it is to use, particularly when you are new and have to get it all set up on your first day. It's really quick and easy so you can focus on more important work.

Cons

I've never really had any complaints - OneLogin does its job and it does it well.

Review Source

LB

Lauren B.  
QA Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "We drastically improved IT security by implementing OneLogin"

September 11, 2018

5.0

Pros

OneLogin is was very easy to use and required almost no training once set-up.

Cons

There are few cons except the required updates are a little much.

Review Source

Christina P.  
Employment Counsel  
Computer Software  
Used the software for: Less than 6 months

### "One Login Does the Job"

September 18, 2019

5.0

Good experience as it does what you want it to do. I wouldn’t change software if given the choice.

Pros

I like that there is a frequents tab that displays your most used apps as well as a personal tab and company tab that displays other apps.

Cons

I don’t like that you don’t appear to have the ability to rearrange your apps on your frequents tab so that they are displayed how you want.

Review Source

NR

Nathan R.  
SEO Specialist  
Computer Software  
Used the software for: 1-2 years

### "Secure & Simple"

August 1, 2019

5.0

Overall, we're satisfied with the security that this product gives us.

Pros

It adds a layer of security to our site and product.

Cons

Our employees don't like using it. It tends to add time to their day, rather than save it.

Review Source

VR

Verified Reviewer  
Mental Health and Addictions Counselor  
Mental Health Care  
Used the software for: Less than 6 months

### "Time Saver!"

April 18, 2019

5.0

Pros

I have over a dozen logins I struggle to keep track of in different programs. This is massively convenient and saves me time hunting for where I wrote down info. Never knew I needed this until I found it!

Cons

It seems very secure and has been a great time saver for me! No concerns from me!

Review Source

VR

Verified Reviewer  
Research Tech III  
Higher Education  
Used the software for: 2+ years

### "great single sign on provider,"

September 15, 2019

5.0

Great single sign in app, and it is easy to use as well

Pros

If you ook for any single sign on provider, one login is very helpful to know the basics and Ease of use.

Cons

I have No cons. Indeed , over past two years, the features have been built and met all the requirements.

Review Source

RR

Ricardo R.  
Sr. IT  
Information Technology and Services  
Used the software for: Less than 6 months

### "OneLogin Review"

June 29, 2021

5.0

Pros

Easy to use, to manage, intuitive for admins

Cons

I don't find any cons against OneLogin, it's very intuitive

Review Source

Deidre P.  
CEO and Co-Founder  
Computer Software  
Used the software for:

### "Simple, incredibly effective solution! "

July 17, 2014

5.0

It was very simple and straightforward to get OneLogin in place at our company and a huge convenience for end users and our IT admin staff. It literally took minutes to get controls and end-user enablement in place -- something that used to take weeks and months. Love it.

Pros

Great portal for users, branded with our company, easy to set up for IT, easy to add apps, our users like the self service convenience.

Review Source

KD

Kellye D.  
Tier 1 Technical Support Representative  
E-Learning  
Used the software for: Less than 6 months

### "Excellent program"

September 28, 2019

5.0

Overall it's been a positive experience and used to store all of the systems I need access to to complete my job.

Pros

I like that onelogin contains everything I need to complete my job on a daily basis. I don't have to log in to a bunch of different things and remember a bunch of different passwords.

Cons

I would say the only downside which may just be my companies is settings is that in addition to my password anytime I need to log in I also need my phone close to me to enter a code due to the 2-factor authentication.

Review Source

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