# Asset Essentials Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Asset Essentials Software - reviews, pricing plans, popular comparisons to other Work Order products and more.

Source: https://www.capterra.com/p/113574/AssetEssentials

---

# 

 Asset Essentials Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 27, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Asset Essentials

## What is Asset Essentials?

Asset Essentials is a cloud-based maintenance solution that generates operational insights from asset and work order management activities. The solution collects and consolidates facility asset data and repair histories, yielding increased asset visibility and digitized work order processes, as teams shift toward automating preventive maintenance tasks and tracking. Users can initiate, assign and track the progress of work orders, manage assets and equipment, develop advanced workflows with preventive maintenance scheduling, and manage inventory. Asset Essentials improves digital document management, reporting and mobile capabilities. Technicians or facility managers in the field can utilize mobile devices to access work orders, repair histories and relevant documents while updating work order status, notes, and photos. Its digitized, centralized approach to maintenance and asset management enables access to data in real time, using insights to build data-driven budgeting and planning.

## What is Asset Essentials used for?

[Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Work Order](https://www.capterra.com/work-order-software/)[Preventive Maintenance](https://www.capterra.com/preventive-maintenance-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 284 user reviews

Reviews sentiment

Positive

89%

Neutral

7%

Negative

4%

Pros & cons

Intuitive and simple interface

Responsive support and training

Frequent technical problems

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Fixed Asset Management / 2026
-   Maintenance Management / 2026
-   Preventive Maintenance / 2026
-   Work Order / 2026
-   Asset Tracking / 2025
-   Building Maintenance / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

-   Aviation Maintenance / 2026

Do you work for Asset Essentials?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.brightlysoftware.com/&name=Asset Essentials)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Asset Essentials

4.4 (284)

VS.

[4.8 (1,036)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting Price

Contact vendor

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (284)

Ease Of Use

4.8 (1,774)

Value For Money

4.3 (163)

Value For Money

4.6 (1,600)

Customer Service

4.6 (231)

Customer Service

4.8 (1,680)

## Asset Essentials alternatives

[4.8 (753)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.5 (409)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/113574/AssetEssentials/alternatives/)

## FAQs about Asset Essentials

Overview

### What problems does Asset Essentials solve?

Asset Essentials solves scattered maintenance workflows, paper-based work orders, weak preventive maintenance tracking, and poor visibility into labor, costs, asset history, and staff utilization. Facilities teams, public works departments, school districts, and maintenance managers use it to assign requests faster, coordinate technicians, justify staffing decisions, and manage multi-department service operations.

Answer based on 177 reviews

Overview

### Which roles and teams benefit most from Asset Essentials?

Asset Essentials is most used by maintenance managers, facilities teams, and operations leaders who need to track assets, schedule preventive maintenance, and manage work orders efficiently. Office and administrative staff support service requests and documentation, while IT managers and project teams use it to improve visibility, coordinate resources, and reduce equipment downtime.

Answer based on 264 reviews

Overview

### What company size and industries is Asset Essentials built for?

Asset Essentials is designed for small businesses and education-focused organizations, with 58% of reviewers from small businesses and Primary/Secondary Education leading at 21%. It serves maintenance technicians, facility teams, and operations leaders across K-12 public education, higher education, manufacturing, and government agencies, with additional use in Education Management at 10% and Facilities Services at 7%.

Answer based on 284 reviews

Features and Usability

### What are the key features of Asset Essentials?

Asset Essentials includes core maintenance tools like work order management, service request management, preventive maintenance scheduling, and maintenance tracking. Differentiating features include equipment tracking, mobile access for field updates, labor and cost tracking, and reporting/analytics for work history, status updates, and resource planning across multiple sites.

Answer based on 68 reviews

Integrations

### Which third-party tools and platforms does Asset Essentials integrate with?

Asset Essentials integrates with Microsoft Excel, ArcGIS, Procore, Dynamics 365, NetSuite, CivicPlus SeeClickFix 311 CRM, ESRI ArcView, and Microsoft Dynamics AX. It connects to 8 platforms overall, spanning GIS, ERP, project management, CRM, and spreadsheet-based reporting workflows used alongside asset and facility management.

Answer based on 15 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Asset Essentials?

Asset Essentials is generally quick to onboard for requesters, technicians, and other daily users, with many reviewers describing minimal training and fast adoption. Training is available in person, live online, through webinars, documentation, and videos. Admins and larger, more complex organizations often need more time for setup, reporting, and rollout planning.

Answer based on 40 reviews

Getting Started and Support

### What customer support options does Asset Essentials offer, and how do users rate the experience?

Asset Essentials offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as easy to reach, friendly, knowledgeable, and quick to resolve issues, especially during setup and training. Some reviewers, however, report inconsistent follow-up, less helpful community resources, and occasional long waits on tickets or callbacks.

Answer based on 49 reviews

Security

### How does Asset Essentials handle data security and access control?

Asset Essentials uses permission levels, SSO, password controls, and manager review workflows to protect access and validate work order data. Reviewers also note seamless access across connected modules without repeated logins. Still, some report weak ticket privacy via email access, limited reporting lock-down, and cumbersome password reset changes.

Answer based on 11 reviews

## Who uses Asset Essentials?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 112 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 112 reviews

Facilities & Maintenance

51%

Facilities & Maintenance

51%

Administrative

21%

Program & Project Management

5%

Engineering

5%

Others

20%

Top industries

Based on 112 reviews

Education Management

47%

Facilities Services

17%

Government Administration

12%

Mechanical or Industrial Engineering

12%

Other

12%

## Pros and Cons

Intuitive and simple interface

95% positive reviews out of 55

Most users report ease of use, with intuitive navigation and a quick learning curve after initial setup.

Frequent technical problems

70% negative reviews out of 30

Most reviewers find recurring bugs, app glitches, and unresolved issues disrupt workflow and cause user frustration.

Responsive support and training

93% positive reviews out of 44

Most reviewers indicate customer support is accessible, knowledgeable, and consistently helpful during setup and ongoing use.

Aleks R

Maintenance Supervisor, 11 - 50 employees.

"Once trained personnel have an easier time communicating with Customer support to resolve issues faster. "

Comprehensive maintenance management

90% positive reviews out of 30

Most users describe maintenance tracking as effective for scheduling, monitoring work orders, and organizing preventative maintenance tasks.

Charles D

Business Analyst, 1,001 - 5,000 employees.

"Asset Essentials helps to streamline the core functions of maintenance management into an easy to use, intuitive software solution at an incredibly attractive price point. "

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Preventive Maintenance

4.5 (88)

76.14% of 88 reviewers that rated this feature as important or highly important

It helps you efficiently schedule, assign, and track preventive maintenance tasks. Reviewers indicate it keeps PMs on schedule, extends equipment life, and is easy to set up, though a few mention the interface could be more user-friendly for some tasks.

Work Order Management

4.6 (81)

85.19% of 81 reviewers that rated this feature as important or highly important

Asset Essentials offers a straightforward way to assign, track, and monitor work orders from start to finish. Users think it keeps everything organized, enables real-time updates, and simplifies reporting, though some wish for faster performance and more streamlined processes.

Mobile Access

4.2 (75)

68.00% of 75 reviewers that rated this feature as important or highly important

Mobile access gives you the flexibility to manage work orders and equipment information on the go. Reviewers appreciate its convenience and ability to include photos, but several report the app can be limited, crash-prone, or less user-friendly than the desktop version.

Scheduling

4.4 (57)

75.44% of 57 reviewers that rated this feature as important or highly important

This aspect lets you plan, prioritize, and assign work based on availability and urgency. Some reviewers find it intuitive and helpful for managing downtime, tracking tasks, and keeping records up to date, especially for preventive maintenance routines.

Work Order Creation

4.5 (43)

86.05% of 43 reviewers that rated this feature as important or highly important

With this capability, you can easily and intuitively create work orders, even for unexpected tasks. Reviewers appreciate how it streamlines communication, allows anyone to submit requests, and keeps work organized, though some mention minor issues with location entry.

Asset Tracking

4.5 (55)

69.09% of 55 reviewers that rated this feature as important or highly important

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Asset Essentials 68 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage assets throughout their lifecycle to optimize profit

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

A way to visually represent data where different categories of items are marked with different colors

Designed to serve commercial properties

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track, store, and access client contracts or licenses

A collection of customer information such as contact details, demographics, previous interactions, etc.

Graphical representation of data

Track and manage the decline in value of assets and plan for improvements

Store, manage, and track all electronic documents in a centralized location

Track employee schedules, availability, and performance across projects and tasks

Manage procedures that ensure organizational equipment remains in working condition

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Track the location of specific equipment at all times

Manage and track high-value assets including office equipment, furniture & more

Manage the maintenance of building facilities

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork

Designed to be used by kindergarten, primary, middle, and senior secondary schools.

Converting human-readable addresses into geographic coordinates

Integration with geographic information systems

Information, data and reports that are being tracked over time

Manage and track all disruptions and incidents

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

The ability of two or more systems to exchange information or data.

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Manage and track all job information and associated tasks

Identify the physical location of an individual, asset, device, etc.

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Create custom maps

Share maps with internal and external stakeholders

Mobile access gives you the flexibility to manage work orders and equipment information on the go. Reviewers appreciate its convenience and ability to include photos, but several report the app can be limited, crash-prone, or less user-friendly than the desktop version.

Observe and track the demand, usage, progress or quality of a system, product, or user

Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms

It helps you efficiently schedule, assign, and track preventive maintenance tasks. Reviewers indicate it keeps PMs on schedule, extends equipment life, and is easy to set up, though a few mention the interface could be more user-friendly for some tasks.

Plan and coordinate all the resources, costs and time needed to execute assignments

Create, send, and track purchase orders and their statuses

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

For residential properties

Plan daily routes to optimize employee scheduling and provide directions

Set a time to generate routine reports automatically

This aspect lets you plan, prioritize, and assign work based on availability and urgency. Some reviewers find it intuitive and helpful for managing downtime, tracking tasks, and keeping records up to date, especially for preventive maintenance routines.

Track work performed and resources used for past customers, sites, or assets

Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more

A study of entities based on topological, geographic and geometric attributes.

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Oversee technicians and track their assigned work orders

Set up connections to third-party platforms to improve business processes

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

With this capability, you can easily and intuitively create work orders, even for unexpected tasks. Reviewers appreciate how it streamlines communication, allows anyone to submit requests, and keeps work organized, though some mention minor issues with location entry.

Asset Essentials offers a straightforward way to assign, track, and monitor work orders from start to finish. Users think it keeps everything organized, enables real-time updates, and simplifies reporting, though some wish for faster performance and more streamlined processes.

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.2 (277)

4.2

Based on 277 reviews

## Pricing

Value for money

4.3 (163)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.3 (163)

4.3

Based on 163 reviews

## Integrations

[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

ArcGIS](https://www.capterra.com/p/93333/ArcGIS/)[

CivicPlus SeeClickFix 311 CRM](https://www.capterra.com/p/202342/SeeClickFix/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (231)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (231)

4.6

Based on 231 reviews

## User reviews

Overall rating

4.4

Based on 284 reviews

Filter by rating

5(158)

4(89)

3(25)

2(3)

1(9)

Mentioned topic

Sorted by most recent

PP

Pacey P.

Senior Supervisor

Facilities Services

### "Asset Essentials - Sort by Work Date for Time-Based Work Orders (Not Date Submitted)"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

March 11, 2026

I typically use Asset Essentials for routine cleaning jobs at the university I work at. I fill out the work done for certain buildings. I also submit new work orders to maintenance when anything is broken. I also have special requests, normally for larger events with lots of tasks needed.

Pros

Asset Essentials helps communicate the tasks that are being accomplished in separate buildings/areas. It provides a layer of security by allowing managers to review data before finalizing the completion of any work order.

Cons

Asset Essentials has a feature to filter work orders by the date they are submitted. I would like to filter by the date the work is being requested for, and I wish there was a dedicated section for this. I have been able to put the date in the comment section and sort in this way.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NP

nathan p.

head custodian

Consumer Services

### "head custodian"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 10, 2026

great it helpful with customer service support, task management, information management, staff management

Pros

great customer support, great task management, security, great task management, good information management

Cons

nothing everything is all good I no least like about Asset Essentials. it is an amazing soft were to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GL

Glenn L.

Director of Facilities

Food & Beverages

### "Great Software, Even Better Support "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 6, 2026

outstanding, nothing is perfect but Brightly has tremendous support for the rare/occasional issue and it's online chat which means i don't have to pick up the phone or wait on hold

Pros

Easy to use, lots of features and outstanding support. App is very good and it creates an excellent database of assets and work orders and maintenance. Very useful for my team

Cons

Occasionally glitchy or preferences don't always seem to "take" but online live support is always available and always helpful.

Switched from

[Eptura Asset](https://www.capterra.com/p/125977/ManagerPlus/)

Hippo was switching their platform to Eptura so i thought it was a good time to shop around

Alternatives considered

[Eptura Asset](https://www.capterra.com/p/125977/ManagerPlus/)

Reasons for choosing Asset Essentials

price and interface. met reps at Craft Brewers Conference and attended a compelling seminar

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KS

Karoon S.

Maintenance Technician

Electrical/Electronic Manufacturing

### "Maintenance Technician"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 4, 2026

Preventive & Predictive Maintenance Schedule automatic preventive maintenance to shift away from reactive “break/fix” work. Reduces unplanned downtime, extends asset lifespan, and lowers repair costs.

Pros

Centralized Asset Tracking & Visibility Keeps all my physical assets Ex. equipment, facilities, infrastructure) in one place with detailed records of location, condition, and maintenance history and managements it in place..

Cons

I did not has any experience in particulars issues on this app. with the least like, most of them are powerfully except, we need some more gramma checking during we typing words in this system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AR

Aleks R.

Maintenance Supervisor

Government Administration

### "Revolutionized our workday"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 4, 2026

Asset essentials has changed how we are able to track not just labor but expenditures as well as gives us a better workflow allows for our personnel to generate their own workorders when they come across something, better dispatching of work we no longer have to go back to city hall for new work orders and can go from job to job easily with minimal backtracking.

Pros

Ease of data entry including customizing. Once trained personnel have an easier time communicating with Customer support to resolve issues faster. It's value has shown just in how our work days have been more efficient. The Web interface has a very easy to use and assign.

Cons

lack of options on the mobile app. Mobil app logouts on Iphone that lead to issues logging in in the morning

Alternatives considered

[CivicPlus Municipal Websites](https://www.capterra.com/p/10023577/CivicPlus-Municipal-Websites/)

Reasons for choosing Asset Essentials

Cost and ease of use on platform Asset essentials provided access to sandbox where civic plus had no demo for real time usage

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SD

Stanley D.

Maintenance Tech

Food & Beverages

### "A powerful program that helps keep track and organize."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 4, 2026

Overall my experience has been positive. It is easy to use and is a great tool for our organization.

Pros

The ability to keep track of issues and parts for our machines. Can easily see how often these issues occur and how often parts are used.

Cons

Easier to use on the laptop than the phone. Sometimes with the small phone screen it is just quicker to find things or see it on the laptop.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CB

Cara B.

Process Improvement Manager, Energy Manager

Education Management

### "Asset Essentials for Education use"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

March 3, 2026

It's been ok. I would like to see better mobile editing options as well as more reporting features. The implementation took a very long time but the support was good. At the time, it was the best option but I'm not sure I'd make the same choice again. It's priced similar to others in the market.

Pros

It's very easy to modify. It has been easy to set up 'views' for different areas to use. Setting up crews is also very easy and makes assigning work easy within a department.

Cons

It's no longer designed just for education so we needed to do a lot of adjusting to make it work for our needs. The reporting and analytics needs work. The adding of labor is more cumbersome than it should be. The security of the 'reporting' feature is not able to be locked down to allow nurses to use it for what we need.

Switched from

[Schoology](https://www.capterra.com/p/128481/Schoology/)

School Dude was getting outdated and was not supported as it should be....this was the upgrade of that product. I had to select an option in the box above but School Dude was not available as an option.

Alternatives considered

[Incident Tracker](https://www.capterra.com/p/119211/Incident-Tracker/)

[FMX](https://www.capterra.com/p/130563/FMX/)

Reasons for choosing Asset Essentials

At the time, FMX did not have utility tracking capabilities, we also wanted to have the history from School Dude. At the time, Asset Essentials had the best app. We also looked at Incident IQ which our IT team uses. I'm not sure if that's the same product as Incident Tracker that is listed above.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

Cassie M.

Project Manager

Government Administration

### "good, but get a good configuration up front"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

4/10

March 3, 2026

overall its good, its just been a slow roll out for us, which has been frustrating. Wish we would have had someone better be the point person for the initial set up.

Pros

How it communicates with itself. When putting in work orders in it can create an accurate picture of the cost and effort to maintain things around the city

Cons

building it out, the person who chose Brightly for us didn't do a good job deciding how to roll it out, so now we're inputting assets, locations, and parts one by one. I don't feel like the training in brightly academy was detailed enough; it was more about what the software could do, and less about how to set up those configurations. Wish there was more GIS integration

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DJ

Donitra J.

Administrative Assistant

Facilities Services

### "The perfect App"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 3, 2026

My overall experience with Asset Essentials has been a 10/10, it has made running reports so easy for me and I even get to show other coworkers how to run their own reports as well, which makes things easier for me.

Pros

I like that I get to run reports based off of different departments and I even got to break down the reports with details.

Cons

I haven't found anything not to like yet, I keep finding new ways to make my job easier as the Administrative Assistant in my department.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JK

Jonathan K.

Maintenance

Food & Beverages

### "Asset essentials "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

February 27, 2026

The security features seem to be good but it has to be updated on my phone quite frequently. I'm starting get like all the features it has but still would like it to be easier to maneuver around.

Pros

What i like most about asset essentials is that I can look at my pm's and add to them if need be. I can also keep up with my work orders.

Cons

Its not very user friendly for me anyways. It has taken me some time to get comfortable using it and I know it has alot more features I haven't used yet.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/113574/AssetEssentials/reviews/)

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