# Bitrix24 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Bitrix24 the right Online CRM solution for you? Explore 991 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/113540/Bitrix24/reviews --- Bitrix24 4.2 (991) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Bitrix24 Ease of use 4.0 Customer Service 4.0 ## Pros and Cons in Reviews SS Shenella S Customer relationsReal Estate, 11 - 50 employeesUsed the software for: 6-12 months. “However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to keep switching between apps to keep track of tasks and workflows.“ January 24, 2026 LR Larissa R SRD LEADLegal Services, 51 - 200 employeesUsed the software for: 1-2 years. “Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name, otherwise it sends automated messages with the old/incorrect information.“ September 23, 2025 AU Adrian U CEOComputer Software, 2 - 10 employeesUsed the software for: More than 2 years. “offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the need for many separate tools“ September 19, 2025 Ajay P Marketing ManagerBuilding Materials, 10,001+ employeesUsed the software for: 1-2 years. “Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work correctly, but experts quickly suggested an alternative option with direct connection via client\_id.“ April 7, 2026 Ajay P Marketing ManagerBuilding Materials, 10,001+ employeesUsed the software for: 1-2 years. “We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications.“ April 7, 2026 Nurudeen O Business Outreach AnalystTelecommunications, 51 - 200 employeesUsed the software for: Less than 6 months. “Another downside is that certain customizations and automations aren’t as straightforward to set up as expected, you sometimes have to dig around or go through multiple steps just to make small changes.“ May 1, 2026 RC Remy C DirectorMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is 10+ employees, then Bitrix24 can offer massive subscription cost savings as the Professional subscription offers up to 100 User licenses.“ June 3, 2025 Nurudeen O Business Outreach AnalystTelecommunications, 51 - 200 employeesUsed the software for: Less than 6 months. “Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should.“ May 1, 2026 ## Showing most helpful reviews Showing 1-25 of 991 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Paulo F. Finance Marketing and Advertising Used the software for: 6-12 months ### "Great task management platform. Great freemium version! " April 2, 2024 5.0 Overall Bitrix24 has been great for my business. Having a place to see all the tasks, assign to employees and follow up on the work has really saved me time and money! Pros For task management it's FREE, it's easy to set up, it's easy to use. Cons There are many features that I haven't had the chance to use because it would require me to take some time to review it, test, and implement with the team. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Because I needed a better task management tool. Review Source Response from Bitrix May 8, 2024 Thank you for your positive review and for choosing Bitrix24 as your task management platform, Paulo! We're thrilled to hear that our free version has met your business needs, making setup and daily use easy and efficient. We understand that exploring new features can require time and effort, and we're here to support you through that process. Our team is ready to help with resources, training, and support to ensure you can make the most out of Bitrix24. Your success in saving time and money by streamlining task management and team coordination is exactly what we aim for. Thank you for sharing your experience, and we look forward to continuing to support your business growth. SK Sven K. System IT und Marketing Renewables & Environment Used the software for: 6-12 months ### "System IT und Marketing" June 4, 2025 4.0 We have now been working with Bitrix24 in a trial phase for about six months, currently with around 12 people. The system has since fulfilled its purpose and supports us well alongside our existing system. However, we have to do without some functions, which is not ideal. In the meantime, we have engaged a Gold partner who supports us from time to time. Unfortunately, his help is still limited on some topics. Although we are still in the trial phase, it looks like we will switch to Bitrix24 despite the limitations. The final decision is planned for the end of the year, and then we plan a complete transition. Pros We have actually looked at many solutions, but Bitrix24 is unique in terms of price-performance ratio. Up to 100 licenses are already included in the Professional version. Cons The support from the AI bot has actually been very poor and unhelpful so far. Unfortunately, the same can be said about the real support: up to now, not a single request regarding the functionality has been adjusted or resolved. Alternatives considered [HERO Software](https://www.capterra.com/p/238470/Hero-Software/) Reason for choosing Bitrix24 The switch has not been finalized yet, as we are still in the testing phase. However, it is very likely that we will make the change if the current trend continues. The price-performance ratio also plays a crucial role in this decision. Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) The main reason for the switch is indeed the price-performance ratio. Review Source Response from Bitrix June 6, 2025 Hi Sven! Thank you for sharing your positive experiences and constructive feedback on Bitrix24. We're here to support your continued success and are keen to make your experience even better. LR Larissa R. SRD LEAD Legal Services Used the software for: 1-2 years ### "Terrible experience that only gets worse" September 23, 2025 2.0 Pros Almost nothing, if i'm being honest. I can find most of the features in any of the best software companies in the market right now. Cons I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has been abandoned and all the staff have been replaced by a dumb AI. Support has been taking days, if not weeks, to respond. We're experiencing an error with card merging that's been open for over a month. Changes are made out of the blue, without warning, and we have to constantly find new ways to do things. It seems to create more problems than solutions. No CRM card can be deleted, and merging doesn't work, so we created a column just to isolate cards that need to be merged and/or deleted. Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name, otherwise it sends automated messages with the old/incorrect information. We're constantly having problems connecting to WhatsApp, and we thought it was a Meta issue, but it's actually Bitrix. We're starting to evaluate new platforms to migrate our entire operation, and it's going to be a lot of work, but it looks like it'll be worth it. Review Source Response from Bitrix September 24, 2025 Thank you for sharing your feedback on Bitrix24, Larissa. Please contact us at claims@bitrix24.com. We will clarify the details with you and try to sort everything out. AL Angou L. HR Manager Non-Profit Organization Management Used the software for: 2+ years ### "Bitrix24v is a Must Have Tool" March 19, 2026 5.0 My overall experience with Bitrix24 has been awesome. It has seamless features that scheduling easy and efficient. It ease of use is also a plus for us. I highly recommend this tool. Pros I like that Bitrix24 has an intuitive interface that allows users to customize with ease to match their desired features. It also very user friendly so new users do not struggle to navigate. Bitrix24 customer service team is highly responsive which is very influential especially during deployment as well when we issue any queries. Cons I do not have any dislikes on this Bitrix24. It has been an exceptionally great tool for us, it has been awesome. Review Source Response from Bitrix March 25, 2026 Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback, Angou! We look forward to continuing to support your firm's growth and success. RC Remy C. Director Marketing and Advertising Used the software for: 2+ years ### "Bitrix24 is a All-in-One CRM platform that delivers" June 3, 2025 5.0 It has been good - the pros outweigh the cons. Bitrix24 works for: - Lead Management - Marketing - Call Center - HR & Employee Communications - Sales Management - Automations - Project Management - Website & Online Store Builder It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is 10+ employees, then Bitrix24 can offer massive subscription cost savings as the Professional subscription offers up to 100 User licenses. Pros An All-In-One CRM that has loads of customisation that it is close to bespoke, but with the bonus that features are continuously being improved and developed within your subscription costs. It can be good straight out the box, but most customers will want to work with a Bitirx24 Partner so that it can be configured to integrate with your operations and enable massive efficiencies early into the adoption of Bitrix24. This will benefit your business in the long-term as you will look to utilise the 35+ functions - saving loads on additional subscriptions for Video Calling, E-Signatures, Cloud Storage, just to highlight a few. Cons Daylight Saving seems to be an issue making appointments past the date the clocks change in UK, but a fix is being developed for this. Alternatives considered [Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Reason for choosing Bitrix24 Value for money and functionality initially. The continuous development and integration of CoPilot has been a masterstroke from the Bitrix24 team. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Starter CRM from HubSpot was decent, but Professional was such a massive leap in cost that it was unaffordable to scale up. Bitrix24 allowed much more scalability and included functionality that I required Review Source Response from Bitrix June 4, 2025 Thank you for such a creative and detailed review of Bitrix24, Remy! We're delighted to hear that you find our platform to be a versatile and valuable tool for your business. If you have any further feedback, suggestions, or need assistance with any aspect of Bitrix24, please don't hesitate to reach out. CF Christopher F. Owner Real Estate Used the software for: 2+ years ### "Great overall product and customer service" February 13, 2025 5.0 Love this system, hands down the best thing I found when I started my company and I use it in my other companies as well. Pros The customization of things, being able to make it what I needed for my company. Cons Can be a little hard to learn and navigate at first, they offer partners to help with thing if you can afford it but I like to know how to do things. Once you learn it though it is super easy to use. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[mojo](https://www.capterra.com/p/212343/mojo/)[Follow Up Boss](https://www.capterra.com/p/130020/Follow-Up-Boss/) Reason for choosing Bitrix24 the ability to customize everything and have control over everything. Review Source AL Andrii L. Senior strategist Industrial Automation Used the software for: 1-2 years ### "most popular CRM in CEE" February 14, 2025 5.0 It is good and well known. Focused mostly on trading business and integration with 1C. Large application need Contract management tools and bridge to SAP/Oracle solutions. Pros It was the most popular in Easter Europe solution for decade. Widely used in India and some asian countries. Bitrix24 is CRM system designed for integration with native 1C Enterprise/Sales solution. It have integrated HR module, that makes is capable to be standalone solution for marketing team. Has integrated task tracking and project management tools as well has integrated time tracker. It has build in secure disk space to share files and data. Cons It is heavy weight and can slow down at deskt top use but awesomely fast on mobile. It has build in time tracker but no attendance controls. Focused mostly on 1C Enterprise integration for Customer module. Lot of manual iterations and need more automation for more leads loaded customers flow. Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) New customers project and he uses Bitrix24 historicaly and has data integrations with ERP Review Source Response from Bitrix February 20, 2025 Thank you for such a creative and detailed review of Bitrix24! We're delighted to hear that you find our platform to be a versatile and valuable tool for your business. If you have any further feedback, suggestions, or need assistance with any aspect of Bitrix24, please don't hesitate to reach out. AH Amir H. CEO Information Technology and Services Used the software for: 2+ years ### "Great if you are linking sales to projects. " May 5, 2025 4.0 It was ok. I managed a number of projects with it while linking it to our sales department. It was good because we didn't have to jump from one software to another. Pros It has both traditional and agile tools. You can have a Gantt chart as well as Boards and so on. It also combines projects with CRM, which is great for many project-based companies. Cons It is a bit too complicated to use. It is not as intuitive as similar software applications in the market. While it is powerful, it is a bit confusing. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Trello was easier to use and free of charge for most of the features needed. Review Source Response from Bitrix May 6, 2025 Hi Amir! Thank you for sharing your valuable insights and experiences with Bitrix24. VR Verified Reviewer IT Manager Real Estate Used the software for: 2+ years ### "Best business process software" December 18, 2024 5.0 My experience is really good. i think bitrix is the best CRM in the market Pros It is a complete website like social media of a company where there is a feeds where you can see all the announcements of the company and CRM with different workflows you can edit. Cons it is a bit expensive compare to other CRMs. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Before in excel we manually add leads or client info. but now everything is automated Review Source Response from Bitrix January 9, 2025 Thank you for sharing your valuable insights and experiences with Bitrix24. We're delighted to hear that the simplicity and unified platform design of Bitrix24 have met your expectations, making it easier for you to manage various aspects of your business in one place. Zaina K. Brokerage Operations Specialist Real Estate Used the software for: I used a free trial ### "Good for a small business that does not use a ton of app integration" January 2, 2026 3.0 The app was helpful but still a bit dated and clunky to use. We did not ultimately end up using this program and subscribing due to some technical errors with the program. It needs more work on their integration being seamless for the users. Pros Task automation makes daily work flow easier and in return saves my time to do more meaningful tasks with my time. You can integrate many other apps as well to make this even more efficient for your business, however some of them do not work or are out of date. Cons The app sometimes crashes and forces a log out which can interrupt work flow. I have yet to contact customer support to have this resolved. Support can be limited with the app and they often guide you to their FAQ or support pages rather than having tailored support. Review Source Response from Bitrix January 21, 2026 Hi Zaina. Thank you for taking the time to share your feedback and experiences with Bitrix24. Your insights are crucial to us as we strive to make Bitrix24 the best it can be for our users. CC Christopher C. CEO Logistics and Supply Chain Used the software for: 2+ years ### "POV Review on Bitrix24" September 19, 2024 3.0 Generally, I like it only for the functions that I really use and need, but really, I feel the pricing is a rip-off. Pros Open Channels and messaging integrations with mostly all social media platforms and the website builder. Cons I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are not applicable to my business operations. I hope that we can be allowed to tailor fit our plans so I can only select the features that I need and what I really use. I feel like I am wasting the value of money I pay because there are lots of features that I really don't need and don't want to use. I also hope that the Forms can be as diverse and customizable just like CognitoForms which is what I use for customer orders, I can't use the Bitrix24 Forms because it doesn't have the kind of flexibility of CognitoForms. CognitoForms is far more superior in this area. Alternatives considered [Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)[Operations Hub](https://www.capterra.com/p/226298/PieSync/) Reason for choosing Bitrix24 Actively looking. Once I find a more price-competitive platform, I will switch at the end of my subscription. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Doesn't have Chat/Messaging integrations like that of Bitrix24. Review Source Response from Bitrix October 11, 2024 Thank you for taking the time to share your thoughts and experiences with Bitrix24, Christopher. We truly value the feedback from our users as it helps us to continuously improve and better serve your needs. JCF Juan Carlos F. Development and Programming Bitrix Coordinator Financial Services Used the software for: 2+ years ### "We use Bitrix24 because is good" September 18, 2024 5.0 We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very flexible. We managed to sale 35% more in the first year, thanks to this platform. Pros Flexibility, adaptability, it has a lot of tools and a strong api directory. Cons It does not have multiple steps automated campaigns. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Bitrix24 Because it is very complete, it is not an ERP, but it gets close to it and it is affordable. Review Source Response from Bitrix October 11, 2024 Thank you so much for taking the time to share your detailed feedback about Bitrix24, Juan Carlos! We're thrilled to hear that you've found our platform to be a powerful ally in fostering collaboration and boosting productivity within your company. LC Lukasz C. IT Specjalist Wholesale Used the software for: 6-12 months ### "Much done, but still much to improve" August 22, 2024 3.0 I would love to see a place where users can submit their ideas for developing the app - and others vote on these ideas. The ideas with the most votes would be introduced first. At the moment, I don't know at what stage my amendment is being submitted, when it will be introduced and if it will be at all (because maybe it only bothers me). Pros Great flexibility in the programme and the ability to add your own functions to many modules. Cons Poorly developed very basic functions that issue the basis for work. Holiday requests - does not count remaining holiday days Chat - it is not possible to change status to e.g.: homeoffice (as is the case with slack). No autosave in tasks. Mail client that is completely undeveloped. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) More functions in one tool. Not just sales, but chat and HR Review Source Response from Bitrix August 27, 2024 Thank you for your comprehensive review and for choosing Bitrix24, Lukasz! Your feedback is invaluable as we continuously work to improve our set of tools. Thank you for your support and for being part of the Bitrix24 community! FV Felipe V. Account Executive Staffing and Recruiting Used the software for: 6-12 months ### "Not the best CRM, but simple and not expensive" October 6, 2024 3.0 Pros It is very simple to use, it has a lot of options but doesn't feel heavy Cons The UX is not the best, sometimes It takes some time to understand where the things are/ Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Because the company considered they were spending too much on Hubspot, so they wanted to try options. Review Source Response from Bitrix October 11, 2024 Hi Felipe! Thank you for sharing your positive experiences and constructive feedback about Bitrix24. We're here to support your continued success with Bitrix24 and are keen to make your experience even better. FD Francesco D. CEO Arts and Crafts Used the software for: I used a free trial ### "If you need a tool to make your business simple, look elsewhere" September 23, 2024 3.0 Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it Pros Surely it's full of features, basically anything a CRM can have. Cons Its price and assistance are very bad. It is very costly if you really want to use all of its feature and if you have just a simple problem and need to get in touch with the support team, it can be awful. Design can be better too. Alternatives considered [Flowlu](https://www.capterra.com/p/166656/FLowlu/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Bitrix24 I didn't actually. I moved to anther CRM, Freedcamp. Review Source Response from Bitrix September 27, 2024 Thank you for taking the time to share your thoughts and experiences with Bitrix24. We truly value the feedback from our users as it helps us to continuously improve and better serve your needs. ML Malachi L. Director of African Leadership Programs Non-Profit Organization Management Used the software for: 2+ years ### "We Made bitrix24 our nonprofit organization’s digital home." June 8, 2025 4.0 We have consolidated our outreach and operations under the same roof. It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding nonprofit. Pros Bitrix24 is the all-in-one platform for us: CRM, Task management, Internal chat. In a small team it kept me from having to constantly switch between 4–5 different apps at any given time. I really appreciate intranet and calendar options. Cons The interface is not exactly the most intuitive. We all took a couple of weeks to adjust. But it work smooth after some experience. Review Source Response from Bitrix June 17, 2025 Thank you for sharing your valuable feedback on your daily use of Bitrix24, Malachi! It's great to hear that our platform plays a crucial role in your organization. We look forward to continuing to support your growth and success! GF George F. Volunteer Support Worker Civic & Social Organization Used the software for: I used a free trial ### "Exploring Bitrix 24 " November 4, 2025 4.0 Thus far I have been exploring the suitability of the product for our use, I like the flexability. The free plan option is very useful for evaluation and small businesses that might struggle with the monthly plan cost. Pros Britrix 24 seems to be quit intuative, though the terminolgy is very US orientated. I like the flexability of the product. Cons The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses. Review Source Response from Bitrix November 12, 2025 Hi George. Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback. We look forward to continuing to support your firm's growth and success. CO Carla O. Manager Medical Practice Used the software for: 2+ years ### "Bitrix gets the job done." June 4, 2025 4.0 Used Bitrix for patient enrollment to pull up their accounts and keep notes on services or appointments. Pros Can be used for more than one thing. Similar to Salesforce, it was meant for another type of function but works just fine for our purposes. Its got a lot of features that are very helpful. Cons The navigating can be difficult depending on what you are trying to do. If you leave a page, you have to start completely over. Review Source Response from Bitrix June 17, 2025 Hi Carla! Thank you for sharing your positive experiences and constructive feedback on Bitrix24. We're here to support your continued success with Bitrix24 and are keen to make your experience even better. MLS Mareedu Lokesh S. Sr. Life Sciences Recruiter Staffing and Recruiting Used the software for: 2+ years ### "Bitrix the sole survivor " December 5, 2024 5.0 Overall it was very good and best tool for managing Pros It is very user friendly and has lots of storage Cons But a bit slower than expected but still can manage candidate Review Source Response from Bitrix December 9, 2024 Thank you for taking the time to share your thoughts and experiences with Bitrix24. We truly value the feedback from our users as it helps us to continuously improve and better serve your needs. RP Rebeca P. Graphic design Graphic Design Used the software for: 6-12 months ### "All in one CRM" October 15, 2025 5.0 Would not really say anything too bad about it. I think it's the best CRM I have worked with so far. It is like having an item company within a tool or item. Pros I like its layout; it's very customizable, and it's easy to set goals or organize my tasks. It is interactive and enjoyable to use. Cons I have used it for a little while and honestly, I can't say I dislike it about Bitrix. If I had a complaint, it might be regarding having more free options for editing the page. Review Source Response from Bitrix October 31, 2025 Thank you for your comprehensive review of Bitrix24, Rebeca. Our goal is to provide a versatile platform that supports a variety of work processes, and it sounds like Bitrix24 is aligning well with your needs. CF Connor F. People and Culture Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Keeping everything in the same place; tasks, tools and teams." October 28, 2024 4.0 Proven game changer tool for empowering team meetings to be more productive and professional. Pros I liked Britrix24 due to its simplicity, flexibility and power. It gives a clear view of who's doing what and what needs to get done. It keeps tasks in order, deadlines on track and team members aligned. Cons It is not desirable that changing pertinent information in the application can only be done by me as the administrator, this delayed most my work. Review Source Response from Bitrix November 6, 2024 Hi Connor! Thank you for sharing your positive experiences and constructive feedback about Bitrix24. We're here to support your continued success with Bitrix24 and are keen to make your experience even better. DL Deanna L. Freelancer Wholesale Used the software for: 1-2 years ### "Complex but worth it!" September 30, 2024 5.0 I had both good and bad experience with Bitrix24 so I could lean both ways. But even with it's complex ways Bitrix24 will help get you organized and transform your growing business in a thriving one. Pros The chat features. Being able to communicate with employees easily and effectively and all together at once. Also, being able to track and watch the progress of my employees able me to help motivate and give the employees that needed a little extra attention got the attention they needed. Cons Performance issues sometimes and issues when trying to use the mobile app. Review Source Response from Bitrix October 11, 2024 Thank you for sharing your valuable feedback on your daily use of Bitrix24, Deanna. We look forward to continuing to support your business's growth and success. DA Djaffar A. Technical Manager Information Technology and Services Used the software for: 2+ years ### "Best tool for collaboration" October 30, 2024 5.0 Very nice experience. We recommanded this product to many friends. Pros CRM, collabortive tools and continous improvment and innovation Cons In CRM some features are slow to load information (like deals) Review Source Response from Bitrix November 7, 2024 Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback, Djaffar. We look forward to continuing to support your firm's growth and success. PN Pawel N. Management Financial Services Used the software for: 2+ years ### "Service company in use of Bitrix" October 28, 2024 5.0 Pros Really good support and high quality CRM with many advanced options Cons Took time to learn but it is worthy, It makes me work of 3 people Review Source Response from Bitrix November 5, 2024 Hi Pawel. Thank you for sharing your valuable feedback on your daily use of Bitrix24. We look forward to continuing to support your business's growth and success. PM Petras M. CEO Telecommunications Used the software for: 2+ years ### "Streamlined options that make it effortless to create and manage tasks." August 21, 2024 5.0 Team members can define, assign and track tasks based on milestones while keeping task files and feedback all in one place. Overall, I would say Britix24 is robust enough to manage development sprints while remaining flexible to a variety of workflows. Pros Some of the features I like most about Britix24 are; helpful and responsive customer support team, highly customizable to suit various business contexts, user friendly and quick to learn and automated invoicing. Has a rich white boarding and brainstorming capabilities for generating ideas especially for the advanced version. Cons The advanced features require hirer tier plans and also I have experienced occasional performance issues with complex boards. Review Source Response from Bitrix September 3, 2024 Thank you for your review and for being a part of the Bitrix24 community, Petras! Your insights are valuable as we strive to enhance our platform. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.