# Page 7 | Easy Storage Solutions Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Easy Storage Solutions the right Self Storage solution for you? Explore 703 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/112769/Self-Storage-Software/reviews --- Easy Storage Solutions 4.8 (703) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Easy Storage Solutions ## Showing most helpful reviews Showing 151-175 of 703 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KW Karen W. Operations Manager Commercial Real Estate Used the software for: 2+ years ### "Simplified our business" July 8, 2022 5.0 This software allowed our small business to accept debit/credit/ACH payments online. A real game changer for us. Easy to set up and operate. Pros Simplified my data collection and record keeping especially with electronic lease signing. No more paper files! Let’s me deal with customers individually or in mass with a few clicks. Cons Notifications button at bottom of customer’s page so have to scroll to get there. Wish there was a duplicate Notification button on top of page. Review Source MP Mitchell P. Member Warehousing Used the software for: 1-2 years ### "Great service for the money" January 26, 2018 4.0 Easy way to manage my biz... Pros Price point is rite on, and seems easy to use, very customizable, people are great to work with too. Cons What out! These guys are shady.... storage units near me is a good way to get ripped off. Read ALL the fine print. Review Source Response from Storable March 12, 2018 Hi Mitchell, We're sorry for your confusion about that service. Easy Storage has had a lot of requests from our clients that wanted help finding potential tenants, so we (Easy Storage Solutions) started an opt-out service to list all facilities that use our software on our Nation Wide Search website called, "Storage Units Near Me" Storageunitsnearme.com. We don't charge for leads, all leads are free, and if we can get them to convert into a rental we do just 50% of the first month's rent (this helps pay for the app/programming/overhead). no recurring charges. "Only pay for Results!" We try to call them for you, rent it for you over the phone, or just have them reach out to you. We've already deleted your listing per your request, Most of our clients love it though because we can take care of everything to get a new rental. because this has been an "opt-out" feature we have been very flexible with the service and allowed refunds and cancels. Again we apologize for your co VR Verified Reviewer Managing Member Used the software for: Less than 6 months ### "Mostly good experience, reports are limited though." October 4, 2017 4.0 Good value for the money, website looks good. Pros Ease of use and navigation, website integration, easy-going personalities of owner and employees. Customer support is generally accessible and helpful. Cons The built-in reports are limited in many respects and do not provide all the data necessary in each report to do robust internal reporting. Review Source Response from Storable December 12, 2017 Hey thanks for the review! Concerning the reports what robust reporting are you trying to do? Also what information are you not seeing in the reports? Our reports are very extensive and cover many things. If you'd like we can guide you through each report and see if you can find what you're looking for! Thanks! LR Lance R. Owner Warehousing Used the software for: 2+ years ### "Best Software out there!" September 4, 2019 4.0 Been a great experience working with Easystorage. Pros Easy to use, great customer support. Would highly recommend! Cons Need to block out dashboard page and revenue reports so only the Owner can review them,or change what a manager can view. Reason for choosing Easy Storage Solutions Customer support and simplicity Review Source CS Charity S. Controller/Manager Facilities Services Used the software for: 2+ years ### "Storage Unit Sofware Review" April 24, 2019 4.0 Overall the experience has been good. user friendly, easy to navigate. Customer Service is terrible. The couple of questions that have been submitted, I've never received a response on. Pros Ease of use, online rentals, customer portals Cons Communication History, lack of ability to add own options on certain things like status of units. Review Source WC William C. President Real Estate Used the software for: 2+ years ### "Great Company to work with." December 22, 2016 5.0 The representative and the entire team at Easy Storage Solutions are true professionals! They are always available and working to improve their product line. I recently added a fifth facility to their platform and will continue to work with them in the future. This is a perfect platform for a small business owner. I look forward to them improving the functionality to better support reporting for multi facility owners. Pros Web based - easy to use on phone. Cons Need more functionality for multi facility reporting. Review Source Response from Storable March 9, 2017 Thanks for your review, and your suggestions, William! We appreciate your business! SC Sandy C. Owner Real Estate Used the software for: 6-12 months ### "Easy Storage Solutions" July 12, 2022 5.0 Good Pros I researched several companies before selecting Easy Storage Solutions. It was easy to set up and the customer service has been good. I recently sold my business and they were using Easy Storage Solutions, so the changeover went smoothly Cons All data did not transfer to multiple pages Reason for choosing Easy Storage Solutions Price and friendly staff Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) I wanted better ease of use for customers Review Source KT Kate T. Owner Real Estate Used the software for: 1-2 years ### "Great customer service!" June 23, 2023 5.0 This has helped us get organized so much, especially with the automated texts and emails that our renters receive, we don't have to call/email/text them to collect near as much. They are improving the tool, adding features, every day, too, so that's great. Pros The customer service is wonderful. Implementing was very easy. If I have questions, there is a great support forum and you can always reach a person for help either by phone or email. Cons I can't think of anything that I didn't like about implementing or the daily use of the tool. Review Source LS Linda S. Owner Warehousing Used the software for: 1-2 years ### "This software has been a lifesaver " July 29, 2019 5.0 This software has freed up my time tremendously! Pros The software is easy to use, and if I need help the tech-support is wonderful! They are prompt to call back and help me through any difficulties I may be having. Cons I really haven’t found a negative with this software yet. Reason for choosing Easy Storage Solutions No other products were considered. I have a friend using this program and they talked highly of it. Review Source BH BONNIE H. owner Real Estate Used the software for: 2+ years ### "Easy Storage Self Storage Software is the best. " May 3, 2019 5.0 Pros Software is very user friendly. I have used for last 3 years and never had any problems, Great customer service. Would never change companies. Very satisfied. Cons I have absolutely no cons, which is unbelievable as I like perfection when it comes to my business. Review Source SC Steve C. Owner Consumer Services Used the software for: Less than 6 months ### "Very Happy with Easy Storage Solutions" February 17, 2016 5.0 Pros I used to use SiteLink. Good program but costly. A lot of bells and whistles I didn't really use or need. Then I switched to WebSelfStorage. The price was right but I found it difficult to use at times. It wasn't very intuitive and making certain corrections was nightmarish. I wanted to customize certain things but the option didn't exist. WSS only works well on Internet Explorer with a fairly long list of settings that had to be configured to make it work properly. Easy Storage Solutions works with any browser. Customer service was good and helpful but there were times when I felt I had to jump through too many hoops to accomplish the desired task. With Easy Storage Solutions, I find it much easier to accomplish tasks. Correcting mistakes and tailoring certain workings are much easier and more straight forward. I opted for a mobile-friendly website and now tenants can use their phone to manage their account and I can do anything on my phone that I can do on my desktop in the office. So far, I find it simple and easy enough to do everything I need to do to run the business. The learning curve has been very short compared to the previous systems I've used. Their customer service is excellent. I'm extremely satisfied with Easy Storage Solutions. In a nutshell, what I like best about Easy Storage Solutions: easy to use, works on any mobile device, great value, excellent customer service. Cons I haven't run into anything that doesn't meet my liking. Review Source DO Don O. Owner/Operator Used the software for: 2+ years ### "Truly a Godsend" January 23, 2018 5.0 Pros Simple, even for a computer dunce. It makes life so much easier for me as well as my customers. Invoicing, reminders, unit layouts, you name it. Had one customer who owns storage elsewhere that told me, as a consumer, he loved it, and how does he get this! Hooked him up with no reservation about it. I've enjoyed my usage of this product. And, the best part- it's helped me streamline my op and ensure I get the payments accurately! Review Source LB Larry B. Property Manager Consumer Services Used the software for: 1-2 years ### "Intuitive, Inexpensive, & Outstanding Support" May 30, 2015 4.5 Pros Easy Storage Solutions is an intuitive, easy-to-use management system that our property implemented with minimal effort and training for our staff. It has changed our business in many, many ways such as reduced delinquencies, better inventory management, and revenue management. Having email and text messaging channels INCLUDED with the software at no additional cost is a huge add that we use regularly. Inquiries for support are almost always opened immediately and responses received within a couple hours. Cons There are some small challenges with data fields that we cannot edit such as number of days past due. The software does assume a due date of the 1st of the month, which we do not have so it presents some small barriers to full utilization of the functionality available. There is no user-level access so everyone has access to all information and reports. In facilities staffed like ours, that is a challenge because staff can see all overall financial activity. Review Source TN Trent N. Manager Real Estate Used the software for: 6-12 months ### "Easy, convenient product " July 12, 2022 5.0 Great experience! Support is amazingly helpful! Pros Gives me the ability to simply track and monitor tenant payments. Cons There are certain limitations on programming - certain requests I have made have not been possible, but it is not a huge deal as there are usually work arounds. Review Source MK Matthias K. Site Manager Real Estate Used the software for: 6-12 months ### "Easiest Storage Software for Managers and Customers" July 1, 2022 4.0 Overall I'm pleased with easy storage and the constant support line that is available to aid my business. Pros Easiest storage software from the customer and managers view. Easy for current tenants and new tenants to get into the system. Cons My least favorite part is the fact that existing customers were not required to sign lease agreements upon first time signing into the software. Review Source MK Marcus K. Owner Warehousing Used the software for: 2+ years ### "Very Easy to Use" August 8, 2019 5.0 Very good, they always reply and answer any of my questions right away Pros As a busy Entrepreneur I was worried about the learning curve. However it was v very easy, and it was super easy to work with. Cons Nothing Missing, everything is working well Review Source CG Cortney G. Owner Consumer Goods Used the software for: 1-2 years ### "Perfect tool for my company!" May 1, 2019 5.0 It has helped us keep so organized within our new company. I don't know where we would be without it. Pros Its easy to understand functionality. I love having everything at our fingertips and ease. Cons I would like an alert through the software when our internet goes down at our facility and doesn't connect with our cloud for our gate. I would like an alert for that so we know to go reset the internet. Review Source BB Bonnie B. Manager Used the software for: 1-2 years ### "Using Easy Storage Solutions has increased our gross revenue by 8% without adding or changing fees." January 25, 2018 5.0 Pros Customer support is very responsive. There is always a cheerful, helpful person to answer my questions. The software is easy to use and offers all the features I could ever think I'd need. We have increased our revenue by 8% after using it for just one year. Potential clients and existing tennants can now take care of lots of things on their own (like initiating a rental and paying their rent). I also love the waiting list feature. When I got ready to prepare the facility information for year end taxes, I was completely organized - thanks to the software. Review Source BF Buddy F. Owner Airlines/Aviation Used the software for: 1-2 years ### "Happy Camper" October 18, 2018 5.0 Since I am not very tech savvy, I found the software very friendly. Any time I have a question the solution is only a phone call away. Pros After being totally frustrated and staying confused when I began to manage/own my first facility using Quick Books software The interduction to Easy Storage Solutions was a gift from Heaven. I found it extremely user friendly as a senior adult. Cons Sometimes it is difficult figuring out who I should talk with to solve my problem or question when dealing with several services I am signed up with. Example, software, website, marketing, Google, etc. Review Source BW Blair W. Owner Facilities Services Used the software for: 6-12 months ### "Ease of use" July 8, 2022 5.0 Excellent. Pros This software has made managing this business very easy, as it is cloud based. Cons Some of the important pieces are not Bolded, and make them not very easy to spot Review Source DC Desiree C. Co-owner Consumer Services Used the software for: 2+ years ### "Good value" April 24, 2019 4.0 Pros This was the least expensive option of all the storage software solutions we looked at. The price was fair for our small, one location storage business. Cons Inability to customize the screens and reports. Review Source DN DOnald N. Owner Real Estate Used the software for: 2+ years ### "This is the most helpful software I have ever used!" July 17, 2018 5.0 All my info is in one place and I don't have to worry about losing it. Pros It keeps all the data and payments so you don't have to worry about losing your info and also the tenants can pay on line, rent on line, taking credit cards is a very big plus! Cons That we didn't have it years ago, I have no issues with the program, the customer service team always helps me out with any problem or questions I might have. Review Source FS Faith S. Owner Used the software for: 2+ years ### "Very happy with this software and with the excellent support team. " February 3, 2018 5.0 Pros Easy to learn and to use. Very logical user interface. Great search features to quicky get to customer accounts. Easy to train employees on the software. Also love that the Easy Storage software team listens to feedback and continually improves the software by tweaking features and adding new features. Great value! Review Source Response from Storable February 19, 2018 Thanks, Faith! Let us know if you have any issues by calling our support line at 888-958-5967. BB Becky B. owner/manager Consumer Services Used the software for: Less than 6 months ### "Outback Storage II" January 13, 2017 4.0 I am a new customer and this is the first month the software has been fully up and running. I am still learning how to use the system but the more I use it, the more I understand it. It took some time transferring my customer information into the software but that is to be expected. Pros The text and email invoices, as well as late notices being sent out automatically, are a plus. My previous program did not have that feature and it was not accessible through the internet. Having the credit card processor integrated into the software also saves me a lot of time. I am no longer making double entries. Cons I have customers who are confused by the invoices that are sent out. When setting up each customer you need to make sure you have all boxes checked (text, email, etc) because otherwise, you have to go into each individual account and check the corresponding boxes. Not a huge deal but somewhat time consuming. Review Source Response from Storable February 2, 2017 Hi Becky, thanks for your review. There is actually a global setting that turns on all invoicing and email and text invoice reminders. Sorry you did not see that feature before you went in and edited the notification preferences on a tenant level. VR Verified Reviewer President Real Estate Used the software for: 2+ years ### "Self Storage" April 25, 2019 4.0 Good Pros Ease of leasing to new tenants. It is nice to have the lease automatically prant. Cons I would like to be able to text and email tenants through the system. My apartment software allows this. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.