# Page 6 | Easy Storage Solutions Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Easy Storage Solutions the right Self Storage solution for you? Explore 703 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/112769/Self-Storage-Software/reviews --- Easy Storage Solutions 4.8 (703) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Easy Storage Solutions ## Showing most helpful reviews Showing 126-150 of 703 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MJW MARY JO W. OWNER/MANAGER Real Estate Used the software for: 1-2 years ### "Does not do some reporting, PDF or printing functionality nor printable site map....to name a few" January 26, 2018 3.0 Some reporting options. Pros I can toggle between storage sites/companies. Some reports are helpful but not all will print so that's a bummer. The dashboard is easier since the update. Cons Cannot print an accurate site map or management summary, cannot easily reverse charges, reports will not display property name (a bummer when you have multiple properties) overall a very clunky system. Should be way more streamlined since it's basically a data base program. Review Source Response from Storable March 9, 2018 Hi Mary! Thank you for your feedback! We are working on updating our site maps and reports, but if you have questions in the mean time please give us a call and we will help you any way we can! IV Isaiah V. Manager Used the software for: 1-2 years ### "Excellent Option for Small Storage Facilities" January 25, 2018 5.0 Pros The User Interface is easy to use with the site map. The functionality brings most of our reporting into one place. They have the best Customer Support I have experienced in any software I have had to use, and the updates to the manager access has made the software much more user friendly. Our tenants have communicated that the love the functionality they have from the tenant portal. The cost makes it feasible for a small facility to implement and manage their facility without costing to much. Cons The setup took a little while to get the map laid out properly. some of the functions take a little more of a learning curve than I feel should be expected. Some functions that are available through more expensive solutions are not available, but the cost is much better Review Source LM Leah M. Artist reveiwer Online Media Used the software for: 6-12 months ### "Great place to store" August 31, 2023 5.0 One of the better storage places Pros Love how easy it is to manage my account with them Cons Cost money which I don't have a lot of to begin with Review Source JR John R. Used the software for: ### "" September 7, 2013 5.0 We are a 48 thousand square foot facility with over 400 units including outside storage. We have used QuickBooks for 17 years. Being "old school" we wrote payments on paper, gave copies to the bookkeeper and she posted payments to QuickBooks. We continually had posting errors, report errors. etc. Then the real nightmare happened. We lost 6 months worth of client payment history due to human error. We spent several months and thousands of dollars to rebuild the QuickBooks customer history. We decided then that we had outgrown QuickBooks and started looking for Web based software. Being very cautious, we spent the next 4 months talking to self storage companies. That is when we found Easy Storage Solutions and owners Jimmy and Ken. These men were so impressive and so knowledgeable, we were convinced that their software was the solution to our massive problem. Not being computer savvy, we needed something easy. Over the next several weeks/months Jimmy spent hours on the phone with us, patiently guiding us thru set up and transferring our customer base to the new software. The continued phone support we receive is fantastic. The system is so easy we no longer have a separate bookkeeper, we can do it ourselves! The reports in the software are all we need. Credit cards was another plus to the software, it does everything for you. We did not accept credit cards until we started Easy Storage Solutions. We now feel in control of the business records, with all the information we need at our fingertips. We could not be happier with Jimmy and his team, we put these men to the test with all the help we needed. Finally our bookkeeping problems are over, we will never have to worry about loosing customer information using Web based. We can with confidence recommend Easy Storage solutions for great software and customer support. Thanks for everything! Review Source BP Brianna P. Administrative Assistant Consumer Services Used the software for: 2+ years ### "Great service! Easy to use!" September 19, 2015 4.5 Pros The software is perfectly designed to make running your storage business and keeping track of customers, units, and rent collection as easy as possible. You can print out statements or invoices, create notes related to payments or general important information about customers or units. You can create and print multiple reports related to earnings, occupancy, etc. You can create check batches or financial reports also. There are so many useful options. Many of our customers love the option to be able to check their account, pay online, or set up recurring billing for their unit - all at our website! To top it all off, the people at Easy Storage Solutions are very helpful and friendly - if I have a question or problem, they will get back to me quickly and professionally. They are awesome people who care about their clients! Cons The website is pretty basic and not very attractive, but we have been more concerned with having a great management system, which we do have. Review Source KP Kim P. Owner Warehousing Used the software for: 1-2 years ### "Excellent easy to use software" July 7, 2022 5.0 Pros Very easy to use interface. It has all of the reports and functions I need to run 2 storage facilities. We now have the integrated cloud gate system which is fantastic! The customer service is still excellent and the staff is willing to go the extra mile to get me answers when needed. I will definitely use this software for the next facilities we acquire. Cons We don't use the home dashboard, but I'm sure it has great info for some users. Review Source PC Patrice C. Office Manager Construction Used the software for: 6-12 months ### "McKenney Storager" June 6, 2023 5.0 Pros We like the auto generated invoicing & receipts to customers, relives the onus on the staff. Cons The Dashboard daily tasks notifications. We do not require to print these off but notifications are always there Review Source KS Kevin S. Manager Warehousing Used the software for: Less than 6 months ### "Valley Storage" March 18, 2019 5.0 I think mostly is the communication with our renters is the best. With good communication this covers any problems that may go for an extended length of time which costs money. Great for looking up the History, making a phone call and documenting it in there History so when you go back to that person you see exactly what you have done and/or sent. This is what I mean about communication, especially Iam the manager and the owner can look at anyones History and knows exactly what has been done. Pros From website to deposits with so many useable reports. The automation of email reminders that go out automatically. The late fees are automatic and can be tailored to anyones business. Going from pencil and paper to this software was simple and quick, 130 units and we were up and running in two weeks. Easy to comprehend the the common sense logic behind the software. The support is the best!! no dumb questions, one time she actually said. "There is no such thing as a dumb question these are learning moments" . That is the way anyone wants to be treated. Cons I can honestly say. I have not found anything. Any problem I have had there was always an answer. Review Source LO Larry O. Owner Warehousing Used the software for: 2+ years ### "Very Easy to Use" May 11, 2019 5.0 I looked at a lot of different programs when we were starting our 1st storage facility. Everyone was very expensive and did not provide online renting. Start up expensive and ongoing also costly. We were up and running very quickly and integration to processor and gate was an ease. Pros The software is very quick to learn. Our customers comment on how easy it is to rent online. Cons No clear way to put recommendation in Que for changes that would enhance program Review Source KS Ken S. Owner Consumer Services Used the software for: 2+ years ### "Quick to get up and going" May 1, 2017 4.0 It is getting better as it goes, they are always adding new features and working hard to improve any issues. You can always call them and they will fix issue you are having on their end. Pros good customer service when you have no idea what you are doing or how to fix payments with customers Cons setting up accounts for customers is difficult for them, and hard for customers to figure out how to move out, or move to another storage unit that comes open. So basic navigate is difficult, for customers and we call regularly for help, as we do not see the tiny buttons either to move them out or to make a payment, etc.. Review Source rM reg M. operations manager Consumer Services Used the software for: 2+ years ### "user friendly, great support" January 29, 2018 4.0 easy to organize and control customers Pros easy to follow the billing , user friendly, easy for customers to use, fast return of payments good reports Cons does not reverse taxes when you credit an account. you cannot call on dates for reports. cannot pick out a number of invoices to pay , if they are not in order. Review Source Response from Storable February 6, 2018 Hey Reg, thank you so much for your review, we appreciate it a ton! most reports have the ability to call back on certain dates, help us know what info you need an we can see if we can figure it out. We also are working on a feature to have the ability to pick out specific invoices to pay. Again thanks for you review we appreciate your feedback! DO Don O. Owner/Operator Consumer Services Used the software for: 2+ years ### "Using this software has taken my storage units to a new, higher level!" July 2, 2017 5.0 I can't say enough about this software. It helps me, it helps my customers, it's a win-win all the way around. I don't even take advantage of all the features they have at my disposal, but if I did it would boost my productivity even more. Gotta make some time to get into this some more! Pros Customers can use it with ease. It beats having to arrange times for meetings, as customers can see what is open, can take a drive by look, and make their decision. On line payments are a breeze and have boosted my receipts immensely! Cons I agree, the map making is a bit difficult, but not insurmountable. Just takes some time and patience. Review Source CB Chris B. Owner Consumer Services Used the software for: 6-12 months ### "Great, affordable software program for small storage units business owner." February 23, 2017 5.0 We started out with 10 storage units, but when we expanded to 50, I knew it was time to get some outside help because Excel just wasn't cutting it. The things we love about this software: 1) our customers have their own accounts, so they can look at their information at any time, 2) our customers can pay online (this has been really helpful for our out-of-town customers), and 3) this software does the invoices for me (which saves me hours of work at the end of the month)!! Also, like that we can update from anywhere: our phone, laptops, tablets, anything with an internet connection. We can see easily which units are available or closed, whereas before someone had to check the Excel file at home. This software is a true blessing, and we are glad we switched over!! Pros 1) online pay 2) makes invoices automatically 3) texts customers payment reminders 4) easy to access Cons I'd like to see an option, with a clear easy tab that show what money is being taken in and what money is being taken out each month. That would make my life easier! Review Source VR Verified Reviewer Guest Used the software for: 2+ years ### "For a small facility we have this is perfect." January 23, 2018 4.0 Simple and affordable management software. Pros This software is really easy to use. It has plenty of functions, and we especially like the Site Layout feature. Cons I wish it had better accounting functionality, or an easy tie-in to Quickbooks. having 2 separate record-keeping programs is a bit of a challenge, but not uncommon in industry. Review Source EO Eduardo O. Facility Manager Used the software for: 2+ years ### "Easy Storage is user friendly, great software! " January 23, 2018 5.0 Pros Ease of use, hands down the best customer support! Constantly updating! Great features! All internet based so no need for backing up data. You can access from anywhere there is internet! Cons I like everything about this software! Would be nice to see some automatic features added. Like the letters that need printing on certain days! Lien and pre lien wise. Review Source TF Tyler F. Owner Commercial Real Estate Used the software for: 2+ years ### "Easy Storage Solutions is one of the best decisions I have made in managing my business" July 11, 2022 5.0 Pros Online leasing/customer support and payment processing Cons Restrictions to website copy. New CC processor reports/QB interface Review Source LO Lori O. Owner/Manager Consumer Services Used the software for: 2+ years ### "Just As the Name Says" January 28, 2019 5.0 LOVE IT! Love the people that we get to work with if a problem arises. They're ALWAYS friendly and courteous and THEY answer the phone no waiting on hold forever!!! So much appreciate that!! That right there is THE MAIN reason we chose to do business with them!! Great Company!! Pros Everything! The ease of use, the design is simple and easy to follow, I love having it automatically backing up and being able to access it anywhere, it's perfect for a startup, small or large company! It does all that's necessary not a lot of bells and whistles just right to the point functions! Cons The accounting part of it takes a minute to figure out what you're seeing, would love for it to indicate on the receipts to the customer what month they're paid up to! Review Source dG debra G. owner Consumer Services Used the software for: 2+ years ### "SELF STORAGE REVIEW" May 1, 2019 5.0 I have been using this software since 2014. It has been a lifesaver for me. I have a job and I can do it from my job. I use to have to keep track of everything on a spreadsheet and I absolutely hated the self storage business. Now with the touch of a button I can do everything. Thank you so much!!! Pros That i can do it from anywhere. It doesn't tie me to an office. Cons I can't think of anything really. I just really love it! Review Source Jayne H. Real Estate Broker Real Estate Used the software for: 1-2 years ### "Smooth Sailing" January 23, 2018 5.0 Pros Interface is wonderful and easy to use. I will most likely start using the website interface by the end of the year. Review Source JB Jana B. Owner/Manager Consumer Services Used the software for: 2+ years ### "Works great for our needs" March 7, 2017 5.0 We took over a company that already had this software in place. We received very little, if any training, and it was easy to figure out and we keep discovering more and more reports available online that gives us invaluable information. They are consistently updating their program and trying to make things even better. They have been pretty good to answer our phone calls and get us the help we need in a timely manner also. Pros Easy of use and the cost. Cons The fact that you can't add and delete entries with whatever date you want. The date is always current, so you can't correct errors too easily without it looking a little confusing. Review Source LD Levi D. Operations Manager Consumer Services Used the software for: 2+ years ### "ESS for Storage" March 12, 2019 5.0 I had tried a few different software options before trying ESS. The staff were very helpful and excited to get me going. They are quick to respond to my needs, and I am now at 5 different facilities that all use their software. Cant say enough good things about it. Pros Simplicity. Fast, easy to use, customers love it. Cons I really dont have any complaints. Any issues I have had were solved quickly. Review Source CM Cathie M. Bookkeeper Retail Used the software for: Less than 6 months ### "Irene's Review is correcty" May 4, 2021 2.0 The one person who called back was very nice and honest. He told me he couldn't help me. And here we are....but he was nice about it. Pros There implementation of this software is shocking. If you don't have an IT person to help you get this up and going, your toast. Easy Storage is no help. Had a called with a very nice customer service rep who couldn't help me. Was going to have a tech person call me back....Can You Hear the Crickets!!!! Save your money and wait till this company figures out how to update their software. The tracking and reporting is so very sad. Sometimes these companies pay for positive reviews to make a user think something is good. This is probably the case with this company. We are dropping this setup with only a little over 30 days of use time. Cons It's a con alright. I couldn't say it better myself. Review Source RK Rick K. Owner Warehousing Used the software for: 2+ years ### "Best Value Self Storage Software Anywhere" April 25, 2019 5.0 This software package has allowed me to nearly automate my entire business which saves me an immense amount of time. Pros Ease of use and relatively low cost. I can customize my website and easily add/change unit inforamation. My customers can find a unit which fits their needs, reserve it, and pay for it online. Cons I have no qualms at all with this software package Review Source CS Clay S. Owner Warehousing Used the software for: 6-12 months ### "GEM Mini Storage" April 24, 2019 5.0 Switching to this system has saved me at least 5 hours per week versus writing my payments onto paper. Also, lets my staff know what date a customer is paid through. This cuts down greatly my time dealing with customers. One great benefit I did not realize was how it adds late fees automatically after you setup the guidelines for them. This has added to my bottom line and also trained my tenants to pay on-time. Pros Very easy to use. Covers all of the things I was looking for in a software system. Was still using paper to keep my payment records. Now as my staff takes payments it updates the customer accounts in real time. Saves me 5+ hours per week. Cons Nothing that comes to mind. I feel this gives good value for the money. Review Source VR Verified Reviewer Manager Facilities Services Used the software for: 2+ years ### "Efficiency Counts" May 10, 2019 5.0 Time management and increased customer service has earned us a five star review all because of this software we are professional in the way we conduct business Pros Tracking payments makes it easy to send out customer reminders and their waiting list section is efficient use of our units so nothing sits empty. Cons Needs a better way to scroll through customers pages Review Source Talk to a Capterra advisor for free and get results within 15 minutes.