# Ticket Tailor Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Ticket Tailor the right Ticketing solution for you? Explore 595 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/112510/Ticket-Tailor/reviews --- Ticket Tailor 4.9 (595) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Ticket Tailor Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews MS Munir S DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “I found the setup process straightforward, and the ticketing system works smoothly for both organizers and customers. While there are a few areas for improvement, such as advanced customization and reporting, the core functionality is strong and dependable.“ May 11, 2026 BF Bethany F Executive DirectorEntertainment, 11 - 50 employeesUsed the software for: More than 2 years. “The only issue I find with Ticket Tailor is adjusting the price of tickets for a certain day - it is a little cumbersome if you have a weekend-long show and you want one of the days to be a different price than the others.“ February 18, 2026 MS Munir S DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “It also offers useful features such as customizable event pages, secure payment processing, and seamless integration with websites and social media.“ May 11, 2026 GF Gemma F OwnerArts and Crafts, 2 - 10 employeesUsed the software for: 1-2 years. “I do find that I have to click multiple times to find some useful basic information, for instance if I want to quickly check a customers email address it takes about 5 clicks and the process isn't that intuitive.“ February 17, 2026 CN Chris N Event organiserFund-Raising, 2 - 10 employeesUsed the software for: Less than 6 months. “The platform handled high demand brilliantly during our phased ticket releases, and the flexibility around waiting lists, ticket limits and reporting made organising the event far easier for our team.“ May 8, 2026 JG Joel G MarketingHospitality, 51 - 200 employeesUsed the software for: 1-2 years. “Ticket Tailor does not have a dedicated mobile app for event organizers, which could make managing events on the go less convenient.“ February 17, 2026 JG Joel G MarketingHospitality, 51 - 200 employeesUsed the software for: 1-2 years. “What I like most about Ticket Tailor is its user-friendly and highly customizable platform, which makes it simple for event organizers to manage ticket sales.“ February 17, 2026 GF Gregory F FacilitatorProfessional Training & Coaching, Self-employedUsed the software for: 1-2 years. “I'd love to be able to afford to put the widget on my webpage without the branding, but it's just too costly - between the TT fees and cc fees, it's just too much for me.“ February 18, 2026 ## Showing most helpful reviews Showing 1-25 of 595 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use James C. Director Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Simple, Affordable & Perfect for Managing Coach Daytrips" May 8, 2026 5.0 My overall experience with has been very positive. It’s been a reliable, easy-to-use platform that works well for managing and promoting our coach daytrips. As a small independent operator, we’ve found it straightforward to set up events, manage passenger numbers and share booking links quickly across Facebook, WhatsApp and our website. The checkout process is simple for customers, especially on mobile devices, and the QR ticket system helps make boarding easier on the day. Pros What I like most about is how simple and low-cost it is for independent operators and small businesses to sell tickets without needing a huge setup. For a business like Clarkes Travel, a few standout points are: Easy to create and manage daytrips quickly Much lower fees compared to many ticketing platforms Clean checkout process for customers on mobile QR code ticketing makes boarding/check-ins easier Good integration with websites and social media You keep control of your customer data Fast to duplicate repeat trips like Weston, Llandudno, Skegness etc. Works well for limited-seat events and multiple pick-up points It especially suits coach daytrips because you can: cap seat numbers easily Cons “The platform is excellent for selling tickets, but I’d like to see more built-in marketing features and greater flexibility in the design/customisation of event pages.” Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor We chose over alternatives like Eventbrite mainly because of the lower fees, simplicity and greater control over our branding and customer data. For a small independent operator running regular coach daytrips, keeping costs manageable is very important, and Ticket Tailor’s flat-fee structure works far better for us than percentage-based platforms. Review Source AH Andrew H. Treasurer and Ticketing Manager Performing Arts Used the software for: 2+ years ### "Excellent option for small events and non-profits" May 14, 2026 5.0 Pros Highly affordable with transparent pricing, great event management functionality for the small- to medium-size events that I run, and top-tier responsiveness from their support staff. Any time I have had a question, I can always find the information in their documentation or get a rapid response via chat; any time there has been a bug with the platform, it has been acknowledged and fixed rapidly. Cons A few parts of the event administration UI are a little bit unintuitive and might take some exploration or practice to get used to. Managing occurrence overrides is one example where things could be a bit clearer. Alternatives considered [EventCreate](https://www.capterra.com/p/147664/EventCreate/)[TicketSource](https://www.capterra.com/p/134828/TicketSource/)[TicketSpice](https://www.capterra.com/p/146463/TicketSpice/) Reason for choosing Ticket Tailor Closest comparable services didn't seem to have pricing that was as transparent and competitive. Some also wouldn't pay out until after the event, which is not feasible. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) is far more affordable, and still covers all of the key functionality that we need as a small event. Review Source Response from Ticket Tailor May 21, 2026 Thanks so much for this, Andrew. What a lovely, thorough review! Really glad to hear our support team have been hitting the mark and that the pricing works well for your events. Your feedback on the event administration UI is really useful too. We're always working to make things clearer and more intuitive, so we'll make sure that gets fed back to the right people. Please always feel free to share any specific feedback with our support team, as we're always happy to help. We really appreciate you choosing Ticket Tailor as an alternative to EventCreate, TicketSource and TicketSpice. Here's to many more successful events with us! GC Gail C. Owner Events Services Used the software for: 1-2 years ### "Ticket Tailor review from a long time user" February 17, 2026 3.0 Overall a good experience. I think there is room to advance the tech that it has the capabilities to do. I think it could also use some reminder messages like "you have not set up a confirmation email or have not changed it" type thing so that people like me that run ongoing events every month don' t miss those things Pros It is easy to set up and very intuitive making it work well for someone perhaps not as techy. I have been using it for years and it has served it's purpose well. Cons I don't like that the links say "buy tickets" because some ticket categories are free and it tends to stop people from clicking. I wish it had more reporting options. With the current availability of AI, it would be great to be able to do some compares of people that signed up previously that maybe have not sign up to current events. It's doable by exporting and inputting into AI programs, but would love to have it be available automatically. I also think it needs more connections to other email programs at a reasonable rate so that we can incorporate automation. Exporting and uploading to other programs is cumbersome and outdated tech. Alternatives considered [TicketLeap](https://www.capterra.com/p/14204/TicketLeap/) Reason for choosing Ticket Tailor Others were using it and recommended it. At the time it was cost effective and it no longer is so we are looking into alternatives. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Wanted more cost effective but that has since changed and it no longer is cost effective using TT Review Source BG Becky G. Festival Director Entertainment Used the software for: 1-2 years ### "Highly recommended" May 9, 2026 5.0 offered the best value for money from all the ticketing platforms I looked at. It provides all the functions I was looking for and has made the process of running events far simpler than with our previous ticketing provider. User experience is positive - we have received no complaints from customers (unlike with other platforms we have used). Pros The aspect I like most about is the ability to manage several different events easily from one box office. Running a literary festival with 20+ different events it can be difficult to stay on top of each individual event but Ticket Tailor makes that incredibly easy. The app function is amazing and means we can assign relevant events to individual volunteers for scanning in attendees and monitoring overall attendance to each event. I also love being able to duplicate events which saves a lot of set up time for subsequent events. Cons It was tricky at first to learn how to use some of the more advanced ticketing functions but it was easy to get support from the team or to find the answers online. Alternatives considered [TicketSource](https://www.capterra.com/p/134828/TicketSource/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor We chose based on its functionality, fees and reviews Switched from [Beyonk](https://www.capterra.com/p/236278/Beyonk/) We switched from Beyonk to for a more streamlined and cost-effective solution. Ticket Tailor offers greater flexibility and is much better suited to managing a varied programme of events. Review Source AJ Amy J. President and Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Rocking from the Heart with Ticket Tailor" May 12, 2026 5.0 Positive. We have been using them for several years now and have created 3 different seating charts with ease. They are responsive when you tell them about missing features. Pros Ease of use and ability to create seating charts easily. Great support when you have issues. Fees are reasonable and easy to manage Cons Missing a few features that we'd like, like on our floor map, we have seats that can be selected, but it does not allow the user to click the GA section to grab tix. It is a bit confusing for buyers, so we had to add notes to the map so buyers know what to do. Report generation could be streamlined and we are waiting for an option to be able to save a specific report. Now we have to recreate the fields every time we run it. Alternatives considered [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor seating chart, lower fees, immediate payout Switched from [Ticketbud](https://www.capterra.com/p/125237/Ticketbud/) other vendors did not have the ability to create a seating map for reserved seating Review Source Response from Ticket Tailor May 21, 2026 Thank you for the kind words, Amy, and for sticking with us over the years! Really glad the seating charts have been working well for you. Three charts in and counting is great to hear. Did you know you can save reports? Check out our help article 'How to save an export for easy reporting'. If this isn't what you're after, please feel free to leave any additional feedback with our friendly support team, who can make sure it gets logged for consideration. Great to hear Ticket Tailor ticked the boxes where other platforms, including Eventbrite and Brown Paper Tickets, couldn't – particularly on seating and fees. Here's to many more events with us! MS Munir S. Director Non-Profit Organization Management Used the software for: 2+ years ### "ticket tailor for non profit work" May 11, 2026 4.0 My overall experience with has been positive and reliable. The platform makes it easy to create, manage, and promote events without needing much technical expertise. I found the setup process straightforward, and the ticketing system works smoothly for both organizers and customers. While there are a few areas for improvement, such as advanced customization and reporting, the core functionality is strong and dependable. Its affordability and ease of use make it a great option for small to medium-sized events, and overall it delivers good value for the price. Pros stands out for its simplicity and affordability, making it a great choice for event organizers of all sizes. The platform is easy to set up and use, even for beginners, with a clean interface that streamlines the ticketing process. I especially appreciated the low fees compared to other ticketing platforms, which helps maximize revenue. It also offers useful features such as customizable event pages, secure payment processing, and seamless integration with websites and social media. Overall, it provides a reliable, user-friendly solution that makes managing and selling tickets straightforward and efficient. Cons While is generally easy to use, there are a few drawbacks that stood out. The interface can feel somewhat limited when setting up more complex or large-scale events, and customization options aren’t as flexible as expected. Reporting and analytics tools could also be more detailed and easier to navigate, especially for tracking performance across multiple events. At times, the backend feels a bit unintuitive, requiring extra steps to complete simple tasks. Additionally, customer support response times can be slower than ideal, which can be frustrating when dealing with urgent issues or time-sensitive event changes. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Cost was the main factor. The cut was high for Eventbrite Review Source Response from Ticket Tailor May 21, 2026 Hey Munir, thank you for your review! It's great to see that Ticket Tailor was a strong alternative to Eventbrite for you and that our low fees have had a positive impact. We're sorry to hear you've experienced slower support response times. That's not the experience we aim for, and it's not something we hear often. Ticket Tailor offers around-the-clock support for event organisers, so we're always here when you need us. Please do reach out if there's anything outstanding we can help with! We appreciate your detailed feedback and we'll make sure it gets to the right team. Here's to more events with us! HM Harry M. President Entertainment Used the software for: 2+ years ### "Great Pricing, One Platform" May 11, 2026 4.0 I have been using TicketTailor now for more than 5 years and have not found a better platform for ticketing. I have recommended it to many others. Pros TicketTailor has great pricing, and since I currently have 4 different venues, it allows me to handle all of the ticketing on one platform. Cons I am not a big fan of their newer page design. I wish they would just allow us to add the ticketing right to our home website without having to go to their site first. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing Ticket Tailor Pricing and it was the first one I decided to use. Review Source Response from Ticket Tailor May 28, 2026 Hi Harry, Thank you for the great review. We're really pleased to hear that Ticket Tailor has delivered great results for you. 5+ years is incredible! Did you know that you can use the Ticket Tailor widget to add your ticketing to your home website? Head to 'Promote' > 'Website embed code'. From there you can edit your widget settings and copy the embed code to add to your website. If you need any further support, please do get in touch with our team and we'll happily assist! KS Karen S. Sole trader Health, Wellness and Fitness Used the software for: 2+ years ### "Ticket Tailor is great!" May 10, 2026 5.0 Great - easy to set up and manage with straightforward and transparent billing and support when you need it. Pros It is easy to navigate and use and great value for money. Communication via the chat is quick and helpful for resolving issues or providing support. Event ticketing is easily managed, can be duplicated and tweaked and the box office can be personalised. The check-in app is an added bonus, and the referral programme is great, if only I could remember to use it - I’ve recommended it to a few people, but not yet used the link! Cons There’s nothing much to dislike, other than it doesn’t have a stand alone presence like one of its rivals, where people will go specifically to look for events. I’ve used other platforms but prefer TicketTailor. Alternatives considered [TryBooking](https://www.capterra.com/p/154183/TryBooking/) Reason for choosing Ticket Tailor Because it was recommended, cheaper, and when I tested it I found it easy to use. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) My web designers recommended it and did a price comparison for me Review Source TB Tina B. Director Hospitality Used the software for: 2+ years ### "Ticket Tailor is easy and ethical ..." May 9, 2026 5.0 I love using for events, especially as you can duplicate them and it is easy to set up multiple occurrences. I alos love their ethical credentials supporting NFP and charity events at no or low cost. Pros is easy to use, navigate and is always adding new features with excellent training guides on how to implement the features. Cons There is on minor niggle which is that if you upload the images, it always does so that you can zoom in, but not zoom out when creating banners or thumbnails Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor Easy to use and ethical, plus easy guides to follow, plus if you are a small venue, you still get all the features and can adjust your pricing to cover the fees Review Source VR Verified Reviewer Founder Government Relations Used the software for: 2+ years ### "Easy to use, rich features" May 9, 2026 5.0 Extremely positive. If you want a ticketing solution that is easy to use, flexible and powerful, this is the one. Pros Very easy to use, intuitive, simple to use ticketing options. Much better than Eventbrite. Options to send email marketing to all attendees or a subset very easy. Creating discount codes or memberships very easy. Cons Nothing! All its features work well and it's hard to find something that doesn't work. Not even had any reason to use the Help in over two years we've used it. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Pricing and flexibility were the issues with Eventbrite. TicketTailor is just much more powerful. Review Source SP Susan P. Executive Director Entertainment Used the software for: 1-2 years ### "Flexible Ticketing that Supports our Mission" February 17, 2026 5.0 Our overall experience with has been smooth and dependable. It’s a platform that does what we need it to do without adding unnecessary complexity. From initial setup through day-to-day management, the system has been stable and easy to navigate, which gives our team confidence during busy on-sale periods and performance weekends. We’ve found it flexible enough to support a wide range of programming, from single performances to camps and educational events. The checkout process is clean and straightforward for our patrons, and we appreciate having access to real-time sales data to help inform marketing decisions. Most importantly, it feels like a practical fit for a nonprofit organization. It supports our workflow rather than dictating it, and it allows us to stay focused on serving our audiences rather than managing technology. Pros We’ve really enjoyed working with . It’s straightforward and easy to use, which makes a big difference for our team. We’re constantly setting up new performances, classes, and special events, and the platform allows us to get tickets live quickly without a lot of back-and-forth or technical headaches. It’s intuitive enough that multiple team members can manage it confidently. We also appreciate the pricing structure. As a nonprofit, predictable and reasonable fees matter. Ticket Tailor keeps costs manageable so more of our revenue can go directly back into programming for kids and families rather than into overhead. Another big plus is how easily it integrates with our website and other tools. We can embed ticket pages seamlessly, export reports for reconciliation and grant reporting, and customize checkout questions when we need specific information from families. That flexibility is especially helpful for educational programs and camps. And finally, their customer support has been responsive and helpful whenever we’ve needed assistance. Overall, it’s been a reliable, cost-effective system that works well for an organization like ours. Cons One feature we would love to see is an additional organizational layer within events. Because we produce series programming, it would be helpful to group multiple performances or related events under a broader “series” category that has its own landing page and promotional link. Right now, we manage individual events well, but promoting an entire series requires extra work and creative structuring. A built-in series-level view would make marketing and audience navigation even smoother. This isn’t a dealbreaker for us, but it’s an enhancement that would make the platform even stronger for organizations that present multi-performance runs or recurring programming. Alternatives considered [Zeffy](https://www.capterra.com/p/220131/Zeffy/) Reason for choosing Ticket Tailor We chose because it offered the right balance of simplicity, flexibility, and affordability for our organization. Compared to other platforms we considered, it felt more intuitive for our team to manage on a day-to-day basis. We were able to set up events quickly, customize ticket types, and embed sales directly into our website without needing outside technical support. Switched from [ProClass](https://www.capterra.com/p/115868/ProClass/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) With Eventbrite, our staff had to manage all ticket transfers manually, which created unnecessary administrative work and slowed down customer service. In ProClass, it was challenging to operate independently. The system required significant staff intervention for routine tasks, and there were very limited online resources, documentation, or community forums available to help troubleshoot or learn best practices. That lack of accessible support made it difficult to resolve questions efficiently. Review Source CS CHRISTOPHER S. Manager Events Services Used the software for: 2+ years ### "Recommended ticket sales site " February 18, 2026 5.0 I'm very happy with at present, and look forward to seeing what new features they add to the service. Pros It's easy to set up and use, plus you can get access to your ticket sales pretty much straight away, which makes cash flow for event expenditure much easier to manage. Cons Some of the features are slightly hidden in menus, such as the ability to add users to the ticket scanning app. Also, I would pay for the ability to add ticket data from other outlets for a set monthly fee as opposed to paying per line of csv data uploaded Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor The ability to access advance ticket sales funds. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) I wanted the ability to access advance ticket sales funds to help with event set up costs Review Source RL Rachel L. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Great platform for ticket selling" February 17, 2026 5.0 From the first, I've found easy to use, very speedy and efficient customer service and a great platform for selling my retreat and event tickets. Pros Great value for money and excellent customer service. They answer questions quickly and efficiently and the prices are very competitive. Cons Haven't found anything yet and they are always improving. It would be nice to be able to copy events from one box office to another but that's the only niggle and I'm sure they are working on it! Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor Too expensive and not a good interface compared to TT Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) I liked the interface and it was a cheaper option Review Source NS Natalie S. Office Administrator Sports Used the software for: 6-12 months ### "A great app" February 19, 2026 5.0 Our overall experience has been great and we will continue to use it. If an update could happen and we can add a basket option in to the ordering process that would be wonderful. Pros The ease of creating and drafting events. Parents feel it is easy to use and navigate. Its great to send email broadcasts for specific events and value for money. Cons our client base has said about only being able to book 1 ticket per transaction. we have had alot of issues with debit cards not being accepted so concerns about security and take a long time to check out. Clients and members have found it frustrating when not able to use the specific card for ordering and have to order via instant transfer instead so a double check out for them. Switched from [LoveAdmin](https://www.capterra.com/p/182986/LoveAdmin/) Because the system did not meet our criteria and had areas we did not use and the price got expensive for a system we did not use anymore. Review Source AH Amy H. Partner Hospitality Used the software for: 6-12 months ### "Ticket Tailor Review" February 18, 2026 4.0 Great company, responsive to queries. Onboarding sessions were well ran by knowledgeable staff. We have multiple events being advertise at any one time so having them all in one place has been fantastic. Having them saved tonduplicate for future events also saves time when planning. Pros Easy to use and has been a great addition to our business in that it is much easier for guests to book out of hours which is increasing sales. Qr codes are great and alow our guests to book at the time they see a poster. The prices are a little high so factoring this in at the event planning is important. Ive had quick responsive communication whenever I have had a problem or query. Cons There isnt an app to manage tickets and bookings. No marketing by . Does not work well where there are meal options for events. Alternatives considered [Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[Events Genie](https://www.capterra.com/p/10030451/Events-Genie/) Reason for choosing Ticket Tailor Potential for it to integrate with toast at some point although it doesnt yet. Review Source DS David S. Programming Venues Technology Entertainment Used the software for: 1-2 years ### "Excellent Ticketing and Membership System" February 18, 2026 5.0 Excellent and trouble free. Great customer support who resolve issues quickly. They have resolved any issues without a problem. Pros Straightforward and flexible, doesn't just let you sell tickets, it lets you set up memberships, promo codes, products and vouchers. There is no booking fee, you buy ahead a number of tickets and you can define your own booking fee or transaction charge. Overall cost effective, simple to use and powerful. Cons Nothing of note, ticks all the boxes. Perhaps if you prefer a system that funds itself buy applying a booking fee then TT is not for you. Switched from [TicketSource](https://www.capterra.com/p/134828/TicketSource/) has membership functionality as well as ticketing and is much more flexible. Review Source VG Vanya G. CEO Mental Health Care Used the software for: 1-2 years ### "I love Ticket Tailor! " February 17, 2026 5.0 Positive. I always receive responses when needed. There are lots of resources that support my buisiness. Pros The value for the money. In researching registration platforms for my small business, finding one that was reasonably priced was a top priority Cons The cost for add ons. Having a tight budget, these costs add up. It would be helpful to have some sort of discount. Also a less confusing process to access the money I earn from referrals. The cost to get the few dollars does not make it worth the hassle. Alternatives considered [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor I am second guessing my choice to fill out this survey, it is crazy long Review Source LM Lake M. Director of Education Non-Profit Organization Management Used the software for: 2+ years ### "Premium product, low cost" February 17, 2026 5.0 We have used the platform for years and have enjoyed it. They continue to develop and release new features, without trying to increase what they charge us. As a small nonprofit, the pay as you go feature is a must have and wonderful way to unlock premium products. Pros This platform is really easy to use. It offers low cost, pay as you go plans that compete with other major ticketing platforms. It offers premium features at a low cost. It connects seamlessly into our website. The communication with their team for assistance is quick and easy and we get to real people. Cons does not get the traffic naturally of something like an Eventbrite competitor where people may also find local events. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor Our primary reason was cost, and the no monthly fee while having a pay as you go model and free for free events. Review Source CM Cindy M. Business partner Consumer Goods Used the software for: 2+ years ### "Easy to use and not too expensive " February 18, 2026 5.0 is easy to use. I find that the cost to use ticket tailor is simple and not overly expensive with no hidden cost. Pros I like the fact i can purchase ticket credits to cut down my cost. The ability to design my box office is also a nice feature. Cons I wish it integrated with more apps that we use like airtable, twillo and mobiniti. The ability to communicate with past ticket buyers to let them know about ipcoming events would be nice too. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[TicketLeap](https://www.capterra.com/p/14204/TicketLeap/) Reason for choosing Ticket Tailor The Cost was better and it is easy to use. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Cost was a big reason. Also found eventbrite hard to use. Review Source CM Chaz M. Producing Creative Director Entertainment Used the software for: 6-12 months ### "Ticket Tailor rewards the patient" May 11, 2026 5.0 It's a seamless way to get an entire event up and running with multiple check-in options so my team can be on their feet and not locked into a box office. Pros Very user-friendly once you know your way around. The updates are responsive without being too slow, and they're thoughtful of both audience and users' experiences. Cons Sometimes features are listed in places that don't feel intuitive. There are also some features I'm itching for that just don't exist yet. Alternatives considered [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) Reason for choosing Ticket Tailor is a much more robust platform that was set up for us to grow our enterprise. Review Source CN Chris N. Event organiser Fund-Raising Used the software for: Less than 6 months ### "I love ticket tailor " May 8, 2026 5.0 Our overall experience with for Littleastonbury 2026 has been excellent from start to finish. As a volunteer-led charity festival moving to online ticket sales for the first time, we needed a platform that was reliable, easy to manage and affordable — and Ticket Tailor exceeded expectations. The setup process was straightforward, the integration with our website worked seamlessly, and the whole customer journey felt professional and smooth. The platform handled high demand brilliantly during our phased ticket releases, and the flexibility around waiting lists, ticket limits and reporting made organising the event far easier for our team. What also stood out was the transparency of pricing and the helpful support whenever we needed guidance. Ticket Tailor helped us modernise our ticketing process while keeping things simple and fair for our community. We would happily recommend them to other festivals and events. Pros We used for Littleastonbury 2026 and honestly couldn’t have asked for a better ticketing partner. This was our first year moving from a traditional ballot system to fully online ticket sales, with huge demand and multiple phased releases — and Ticket Tailor handled it brilliantly. The platform was simple to set up, easy for customers to use, and flexible enough for us to manage limited releases, waiting lists and ticket caps without unnecessary stress. What really stood out was the reliability. Our releases sold out incredibly quickly and the system coped extremely well under pressure. We also loved how transparent and fair the pricing structure is compared to other ticketing providers, which is hugely important for a volunteer-led charity festival like ours. The integration with our website was smooth, the reporting tools were helpful, and the customer support was responsive whenever we needed guidance. Ticket Tailor helped make the whole process feel professional, streamlined and manageable — both for our team and for our customers. Highly recommended fro Cons What didn’t I like about for Littleastonbury 2026? Honestly… not much. If I had to be picky, it’s probably that ticket releases sold out so quickly because the platform worked too well! We barely had time to catch our breath before another release was gone. As organisers of a busy charity festival with huge demand, we needed something reliable, easy to use, flexible and affordable — and Ticket Tailor delivered on all of it. The setup was straightforward, website integration was smooth, and the customer experience was excellent from start to finish. It took a huge amount of stress out of managing online ticket sales for the first time, and that’s invaluable for a volunteer-led event like Littleastonbury. Would absolutely recommend. Review Source BL Becky L. Planetarium Director Education Management Used the software for: 2+ years ### "A platform that grows with you! " February 18, 2026 5.0 Years ago, when first moved from a monthly subscription model to a per-ticket fee structure, I’ll admit I didn’t understand it. I was concerned that my customers might end up paying more, and that worried me. But in practice, it hasn’t worked out that way at all. Our customers consistently comment that the pricing feels very reasonable compared to other ticketing platforms. And over the years, the new features and improvements they’ve added have more than justified any minor fee changes. I’ve now been using Ticket Tailor for over seven years, and I’ve been consistently happy with the platform and the support behind it. Pros I’ve watched grow over the years, and I continue to be impressed by how responsive they are to their customers. They consistently work to introduce new features in ways that are thoughtful, efficient, and genuinely useful. Cons I honestly cannot think of anything I do not like. It makes me feel good to know if I did think of something, they likely would help fix it. They are that responsive in my experience. Review Source MC Michael C. Promoter Entertainment Used the software for: 2+ years ### "Mastaplan2026" February 17, 2026 5.0 It has been very good I have used you for over five years and really like the service please carry on Pros It’s an easy system to navigate the way it’s set up is simple and easy to use. Payment is prompt which is very good. Cons Could be cheaper on fees. I find the fee is a little to high and with events costing so much it would be better if less Alternatives considered [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Reason for choosing Ticket Tailor It was easier to set up so I used this .. Review Source JW James W. Promoter Sports Used the software for: 1-2 years ### "Great Platform " May 14, 2026 5.0 I have used for several years and its always been quick to setup an event for sales. I tried other platforms but the difficulty is high and takes too long. Pros How easy it is to maneuver the site to setup and edit events and fees are lower than other platforms Cons The seating chart fees ! They are as much as the ticket sales fees. That could use some work. Could also add direct deposit as an option instead of just paypal, stripe and square Alternatives considered [TicketSpice](https://www.capterra.com/p/146463/TicketSpice/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/) Reason for choosing Ticket Tailor Easy to use and lower fees compare to others Review Source Response from Ticket Tailor May 21, 2026 Thanks so much for the kind words, James, and for sticking with us over the years! It's great to hear that getting events up and running has always been quick and easy for you – that's exactly what we're here for. We really appreciate the honest feedback on seating chart fees and payment options too. We're always listening and looking for ways to improve, so we'll make sure that gets passed on to the team. That aside, we're pleased that you chose us for our lower fees in comparison to TicketSpice, Eventbrite and Purplepass. Here's to many more events with Ticket Tailor! jO julie O. Manager Alternative Medicine Used the software for: 2+ years ### "Reliable, Easy and Helpful" May 9, 2026 5.0 We love TT and would never swap it for any other package. It also ties in really well with Stripe, another efficient system. Pros It's easy to use and manage. The show / ticket displays look nice and it's easy for the customer to book too. The criteria is wide. TT never let us down, it's great support and always helpful. Good value for money, safe and effective. We also use the email facility for letting customers know where to go and what time before shows. Bugs always sorted quickly. We love . Cons Two step login especially if we are both logged in at the same time. Everything else is fine. I like how we can print show listings - the downloaded spreadsheet lists aren't so good. Review Source