# Market Dojo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Market Dojo the right Procurement solution for you? Explore 93 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/111529/Market-Dojo/reviews

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Market Dojo

4.7 (93)

[View alternatives](https://www.capterra.com/p/111529/Market-Dojo/alternatives/)

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Last updated March 13th, 2026

# Reviews of Market Dojo

Ease of use

4.6

Customer Service

4.9

## Pros and Cons in Reviews

DM

David M

Technical Support EngineerMechanical or Industrial Engineering, 51 - 200 employeesUsed the software for: More than 2 years.

“It is highly valued for outstanding value, as on-demand pricing keeps the costs low without long contracts, while top-notch customer support responds fast to any setup or event questions.​“

November 28, 2025

WT

William T

Group CEOLogistics and Supply Chain, 51 - 200 employeesUsed the software for: 6-12 months.

“This is not an ERP solution so not necessarily a product for complex spend analytics.“

June 20, 2022

Lesego D

Field TechnicianTelecommunications, 2 - 10 employeesUsed the software for: I used a free trial.

“It provided the correct tender/contract processing aid and it gave me the opportunity to generate profit.“

November 18, 2023

KH

Ken H

National Account ExecutiveHospitality, 201 - 500 employeesUsed the software for: Less than 6 months.

“Not being able to enter more than 1 price.“

March 22, 2023

Andrew W

Logistics ManagerFood & Beverages, 201 - 500 employeesUsed the software for: Less than 6 months.

“The RFP was a valuable tool that not only got us better rates from our current vendor, it opened the door to bring more vendors online to help support our operation.“

February 23, 2023

Andrew W

Logistics ManagerFood & Beverages, 201 - 500 employeesUsed the software for: Less than 6 months.

“The dashboard was a little too busy.“

February 23, 2023

JR

Jordan R

Sourcing ManagerCivil Engineering, 10,001+ employeesUsed the software for: Less than 6 months.

“the Support that we received from the team.“

October 16, 2024

CV

Carl V

Procurement AdvisorHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“The invitation of event's always require a login for the end-user, and that's sometimes difficult to get them attending the event.“

June 23, 2021

## Showing most helpful reviews

Showing 1-25 of 93 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Cassandra J.  
Electric engineer  
Education Management  
Used the software for: 1-2 years

### "Market target "

November 30, 2025

5.0

My overall experience with market dojo is that it's a great platform to search build within the market business

Pros

What I like about market dojo is it's great to construct ads and files for market purchasing around the world

Cons

Nothing it's so great to connect with peers and people concerning market values and commitment with companies

Review Source

CK

Christopher K.  
Head of Procurement and Supply Chain  
Real Estate  
Used the software for: 1-2 years

### "Tremendous value for money, superfast deployment, excellent customer service and partnership mindset"

May 17, 2020

5.0

Market Dojo is a no-nonsense, credible provider of a tool, which delivers a measurable value and a clear operational advantage. Pricing is sensible, the motivation of the team is excellent, and foremost, I appreciate the partnership thinking of Market Dojo. I would use Market Dojo again in a variety of procurement contexts.

Pros

Market Dojo provides a pay per use e-sourcing tool. As such they are offering a niche solution, which has potential to appeal to a wide variety of buyers, even if they already have a procurement suite in place. I was after a tool which I could deploy rapidly, avoid systems integration altogether and minimize the time required for training. Market Dojo fulfilled all these criteria. 1) The negotiation process was pleasant, accommodating, with fast turn-around times, win-win orientated and provided a basis which allow me to recover the cost in weeks. 2) The tool was easily deployed, partially supported by the fact that it was cloud-based. E from the customer services team did an outstanding team training my team, and connecting it to our existing tools from Per Angusta. 3) Market Dojo was always there to answer questions and was very supportive in the process. We overstretched the used versus what we had agreed, however, Market Dojo has the success of its customers in mind, and does not fuzz about the boundaries too much.

Cons

Overall, deploying Market Dojo at IWG, where previously no e-sourcing tool was in place, was a great success. I have nothing to complain about. One detailed piece of functionality, which I would wish Market Dojo to focus on, is the ability to export eRFP results with less need to format the tabular data. Market Dojo is aware of this, working on it, and I look forward to the results.

Alternatives considered

[SourceDogg](https://www.capterra.com/p/112650/SourceDogg/)

Reason for choosing Market Dojo

Market Dojo doesn't require signing up to a complicated suite of solutions, but providers its modules entirely stand-alone; time to recovering value is extremely short; the pay per use model is not articulated as clearly as with Market Dojo.

Review Source

GR

Graham R.  
Procurment Development Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Sopra Steria's experience with Market DoJo"

November 5, 2018

3.0

The overall experience using Market DoJo software and working with the team has been very positive and very rewarding. Our new Supplier On Boarding process has been singled out as a successful innovation by external auditors in the race to continual improvement Supplier Relationship Management. We now optimistically look forward to more extensively deploying market DoJo Sourcing and Quick Quote.

Pros

Market DoJo offered Sopra Steria a focussed, low entry cost, rapidly deployable cloud solution to the problem, then not available from any other supplier, of digitising the continual complexity of supplier on boarding without too much frustration and cost to a new supplier. Market DoJo enthusiastically supported Sopra Steria with innovative ideas to successfully secure an internal business and investment to save time, eliminate use of paper, centrally record and manage supplier responses and significantly reduce the need for the manual coordination of emails, Word files, Excel files and signed documents through the post. We are now taking advantage of the data collected to approach existing suppliers to gain formal agreement to GDPR and our Sustainable procurement principles.

Cons

Having worked with Market DoJo to create very useful and simple solutions there is a growing need to able to extract data easily to create reports. Currently the reporting aspect of Market DoJo could be improve, possibly using new BI tools enabling us to easily extract to combine and compare data.

Review Source

CO

Ciaran O.  
Head of Procurement Excellence  
Consumer Goods  
Used the software for: 2+ years

### "On demand capability enables a larger organisation to achieve break through in Esourcing adoption"

November 26, 2021

4.0

A good experience from a knowledgable procurement team. The expertise in procurement shows in comparison with many tech-led businesses. As a scale up organisation the focus on service and willingness to quickly update the solutio is a real positive also

Pros

Market Dojo lead the market in on demand esourcing, and it is those design principles that need to be promoted also to larger scale organisations. Ultimately, if you want higher levels of supplier and buyer engagement with technology adopt a simple user interface that also has all the capability you need to conduct quick quote, eRFx and Eauction.

Cons

We are using the tool in a number of languages and locations around the world. I do not have any real gripes with the performance of the tool or service team. I may suggest an even more dynamic licence based contract model, making licence swapping even more flexible would be a bonus

Alternatives considered

[Coupa](https://www.capterra.com/p/115928/Coupa/)[JAGGAER](https://www.capterra.com/p/221215/JAGGAER/)

Reason for choosing Market Dojo

Overall, the joint bid delivered the greatest number of our design principles set out. A clear example where best of breed x2 was better than top-right quadrant

Review Source

Response from Market Dojo

February 8, 2022

Thank you for leaving us a review Ciaran, we will certainly take your feedback onboard.

SA

Sanjay A.  
Founder  
Information Technology and Services  
Used the software for: 2+ years

### "The best eRFX Sourcing platform!"

May 9, 2022

5.0

The turnaround time has reduced to just 1/10th with faster sourcing operations and bids. Since new suppliers were onboarded in minimal time, there was competition and savings realized were much higher.

Pros

The platform is intuitive and user friendly. The suppliers like it and find it easy to onboard the platform.

Cons

I think Marketdojo is coming up with upgrades around multi-round negotiations with suggested pricing for each line item.

Alternatives considered

[Coupa](https://www.capterra.com/p/115928/Coupa/)[GEP SMART](https://www.capterra.com/p/154511/SMART-by-GEP/)[JAGGAER](https://www.capterra.com/p/221215/JAGGAER/)

Reason for choosing Market Dojo

This is the most competitively priced e-Sourcing platform with wonderful features and functionalities.

Review Source

Response from Market Dojo

June 22, 2022

Thanks for your review. We're glad our sourcing platform is delivering the desired results. We are indeed working on multi-round negotiations, look out for more on this soon.

DM

David M.  
Technical Support Engineer  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "eSourcing and procurement platform for engineering supply chains."

November 28, 2025

5.0

It streamlined our selection of suppliers and cut procurement time to deliver real savings on hydraulic components while improving transparency and compliance in bids. Auctions and analytics make decisions data-driven, reducing risks and onboarding faster for new vendors.​

Pros

Market Dojo runs events of RFx, reverse auctions, and onboarding of suppliers with intuitive tools that help engineering teams like ours at IME Hidraulica quickly compare bids and negotiate better terms on parts and services. It is highly valued for outstanding value, as on-demand pricing keeps the costs low without long contracts, while top-notch customer support responds fast to any setup or event questions.​

Cons

Though easy for basics, advanced customization-especially for complex engineering RFPs or multi-team workflows-can require initial training, and some users cite limited flexibility in user management or bidder edits after submission. Added to that, this modular setup means scaling to full enterprise features adds to the cost.

Review Source

Peter S.  
P.Schmidt Consultancy Services B.V.  
Telecommunications  
Used the software for: 2+ years

### "Procurement in the Cloud "

November 19, 2018

5.0

Not only the solution is great but also the people have been very helpful. Another thing that makes Marketdojo stand out in the crowd is their unique and affordable pricing model that shows that they understand the mechanics of the Cloud. There is absolutely no business risk as the rewards are a multifold of the fee that needs to be paid. Marketdojo also leverages the meta data from their SAAS platform to help their customers to see what the best practices are by publishing these views, which helps to augment results. Moreover they continue to enhance the platform and they gave created an Api to allow for integration with third party platforms.

Pros

My first E sourcing project as a consultant was for a firm that used one of the leading ERP sourcing solutions. This solution was complicated due to the endless features for which purpose we needed external consultants who were proficient with the system. As I saw that e-procurement software drives efficiency, one of my first thoughts was whether this could not be done any simpler. So I conducted a Market survey and I encountered Marketdojo. I was stunned by the user friendliness of their application that could be tested in their sandbox. Conclusion I did not need any additional consultants to drive an E sourcing event.

Cons

There are really no cons. The real cons are the people who do not understand that SAAS helps them immediately to establish savings in their procurement process, without really worrying about whether the software is a fit within the company. It is a highly secured SAAS solution, that does not pose any threat to company' s resources and there is absolutely no customer lock-in.

Review Source

Mark A.  
Director  
Management Consulting  
Used the software for: 6-12 months

### "Easy to use, easy to onboard suppliers and great functionality"

November 2, 2017

5.0

Clients have expressed opinions of real value add to their procurement activities and are enthused by the product and by the team at Market Dojo who are clearly passionate about their product and extremely credible.

Pros

Step by step creation of events and forms makes it straight forward to use from the first time. But the live help function enables any questions to be rapidly dealt with. The product has great functionality and ability to set up conditional answers. The ability to clone events saves huge amounts of time. Onboarding suppliers is quick. The look is great and clients really like it. It helps to the credibility of my consultancy business to have such a great tool at our disposal and available to leave with a client for them to continue to use. pricing is competitive and represents excellent value compared to comparative systems available.

Cons

It can be 'over engineered' for the simplest of RFQ activities, however the cloning facility means once a simple RFQ type has been created it can be replicated quickly. I'd like to see the types and format of the auctions expanded a little more but the main types of auction and the options cater for all but the most complex negotiations

Review Source

Colum C.  
Head of Procurement Services  
Gambling & Casinos  
Used the software for: 6-12 months

### "Dojo for Paddy Power Betfair"

September 11, 2018

4.0

Dojo have helped us greatly in rolling out our Procurement systems strategy. They have offered us agile, easy to acquire, value for money solutions for tasks like Category planning and eRFx. Their tools are also easily shared with our operations around the world, assisting us in globalising our Procurement service.

Pros

\- Extremely agile - very easy to acquire and use - Excellent value for money - low investment required - Top class customer support - 2nd to none

Cons

No negative comments to make. The effort and investment required to get started with Dojo solutions is so small relative to other solutions that any "downside" would be quickly forgiven. Yet, we haven't seen any to-date.

Review Source

Francis O.  
Category Buyer  
Food Production  
Used the software for: 1-2 years

### "Time Efficient"

December 15, 2020

5.0

Pros

The cascade setups that comes with the RFP questionnaire down to documents upload is just what we need to ensure compliance and agreement with own terms and conditions from the very beginning.

Cons

Auction downloads should have some complimentary graphs for a better management reporting.

Review Source

MK

Max K.  
Vice President, Global Procurement  
Computer Software  
Used the software for: 1-2 years

### "Best in class eTendering software"

April 21, 2021

5.0

Fantastic company to work with, great software and an extremely knowledgeable and friendly team in support.

Pros

Easy to build RFQ's / RFP's. Most important of all is the ability to evaluate multiple supplier pricing responses without having to spend weeks re-formatting the excel spreadsheets they have sent back - huge time saver. Also using the MarketDojo esourcing tool drives far more competition (and therefore better pricing and savings from competing suppliers) - the psychological element of competition this plays on with suppliers should not be underestimated as it's extremely powerful.

Cons

It would be great if there could be an integration with public sector tender portals such as Find a Tender, Tenders Direct, Due North etc as not having this integration can prevent certain clients taking the product forward.

Reason for choosing Market Dojo

Easier to use, better support, cleaner and more straightforward user interface, additional areas such as SRM add more value.

Review Source

Response from Market Dojo

April 27, 2021

Thank you for the review Max, some great ideas there.

DM

Dagmar M.  
Procurement  
Renewables & Environment  
Used the software for: 1-2 years

### "Marketdojo platform"

February 3, 2022

4.0

good

Pros

Ease of use, intuitive, good technical support

Cons

more complex and personalised features adapted to the business case

Review Source

Response from Market Dojo

February 7, 2022

Thank you for taking the time to leave us a review Dagmar.

DB

David B.  
CRO  
Computer Software  
Used the software for: 2+ years

### "One of the best eSourcing tools"

April 23, 2021

5.0

This is a great company to work with and they are very customer focused, as seen with their on-demand business model.

Pros

MarketDojo is simple to use and covers all the common use cases for strategic sourcing projects and events. Setting up auctions and RFx are very straight forward and easy on the suppliers.

Cons

No advanced optimization capabilities are available for scenario based analysis, but exporting to Excel can generally overcome that.

Reason for choosing Market Dojo

I have used it for sourcing project work with different clients.

Review Source

Response from Market Dojo

April 27, 2021

Thank you for taking the time to leave us a review David.

BB

Bruce B.  
Manager  
Management Consulting  
Used the software for: Less than 6 months

### "Excellent value and functionality in RFx Software"

February 24, 2020

5.0

We needed to source ten spend categories in a very compressed period of time with a small team. Market Dojo enabled us to quickly communicate with the vendor base, get accurate and timely RFQ's out, and stimulate strong competition. On the back end, Market Dojo compiles the results in real-time and saved us days of messing about with spreadsheets. Since everything is online, it is very easy to complete the projects and have all of the relevant data captured in one repository. Fantastic tool at a very reasonable price.

Pros

Market Dojo was very quick , intuitive, and user friendly to deploy in a four-month sourcing project for one of our clients.

Cons

There is more functionality than is described in the videos and help sections. some of the functionality around lotting the products could have been better explained up front but with practise, the tool becomes very quick to use.

Review Source

TM

Thorsten M.  
Country Procurement Manager DACH  
Consumer Goods  
Used the software for: 1-2 years

### "Helpful tool"

November 18, 2021

4.0

Pros

Saves massive amount of time in comparing quotes, offers and contracts; Very good source for documentation of tendering process; Helps ensure compliance; very good technical support & great support through customer success manager; re-use of previous tenders and templates

Cons

Not always intuitive and requires help and support when initially used; Scoring functionality

Reason for choosing Market Dojo

Not involved in sourcing/purchasing process

Review Source

Response from Market Dojo

February 7, 2022

Thank you for taking the time to leave us a review Thorsten.

NL

Nicolas L.  
Senior Associate  
Management Consulting  
Used the software for: Less than 6 months

### "Great tool which drives good outcomes"

May 21, 2019

4.0

Overall a great tool driving good outcomes with minimal effort, fantastic support from the team despite the activity being in Australia

Pros

It drives a good outcome from the market facing activity with lower effort from the procurement team than a traditional tender process. In particular, less rounds required to get to the final outcome

Cons

It does not offer enough features to efficiently deal with high volume of items and flexible needs (e.g. alternative brands for some lots, specific brand for others)

Review Source

Response from Market Dojo

June 19, 2019

Hi Nicolas, Thank you for you feedback. We are really pleased to hear of your positive experience using Market Dojo. Also thank you for your kind words regarding our support of your team in Australia. We pride ourselves on being able to adapt and assist wherever our clients are in the world. Regarding the high volume of items, we are constantly looking to develop our Advanced Lots capability. On our roadmap is the ability to increase the number of cells so you can cater for larger volumes of items. Having said that, we offer honest lite consultation and would be happy to do so again should you use us in future. Kind Regards, Alun Rafique - CEO & Co Founder, Market Dojo Ltd

HG

Heather G.  
Buyer  
Construction  
Used the software for: 1-2 years

### "Review "

February 25, 2020

4.0

Overall a good experience and a great company to work with.

Pros

Market Dojo will listen to the improvements that we have suggested and these have been implemented, not afraid to tweak/amend system. Excellent customer support to use the system.

Cons

Once the company registers/onboards the notifications then keep issuing out and you can't turn off so they issue indefinitely. System to be more user friendly - takes a while to get used to.

Review Source

WT

William T.  
Group CEO  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "A must have tool for organisations of all sizes"

June 20, 2022

5.0

cost savings, spend rationalisation, contract repository, strategic sourcing support

Pros

Very simple to use and to get up and running straight away. No need for expensive integrations so can be used for some quick-wins to bring wider stakeholder team on side.

Cons

No real issues. This is not an ERP solution so not necessarily a product for complex spend analytics.

Review Source

Response from Market Dojo

June 23, 2022

Thank you for taking the time to leave us a review. We're glad that you're finding our sourcing platform simple to use and powerfully effective.

KM

Keith M.  
Owner & Consultant  
Management Consulting  
Used the software for: 6-12 months

### "Awesome product & customer service"

May 20, 2020

5.0

Brilliant product offering and topped up with very high levels of customer service from experienced people all well seasoned in procurement.

Pros

Very easy to use and intuitive, user friendly, really effective. The sandpit concept is brilliant for trying things out in a safe environment. It is possible to design bespoke events which are geared to the outcomes you need. It is also very easy for suppliers to use. You can white label the product too to make it look in line with your corporate branding.

Cons

I cannot think of any functions that I am unhappy with

Review Source

CV

Carl V.  
Procurement Advisor  
Hospital & Health Care  
Used the software for: 2+ years

### "Market Dojo -User experience"

June 23, 2021

4.0

Tenders, and our supplier performance measurement survey, in the nearby future there will be an RFQ.

Pros

The weighted survey posibility, to tender with a RFQ that I could change into a dynamic E-auction with advanced Lots.

Cons

The invitation of event's always require a login for the end-user, and that's sometimes difficult to get them attending the event. I'll hope to see some changes in this in the future, so participants can attned an event without having to login.

Review Source

Response from Market Dojo

June 24, 2021

Thank you for taking the time to leave a review Carl. Some great feedback and ideas there, we'll be sure to take these onboard.

JR

Jeff R.  
Senior Procurement Manager  
Education Management  
Used the software for: 6-12 months

### "First tender"

November 16, 2020

4.0

Overall it has been fun, I have enjoyed checking in and seeing what has changed, it is easy to navigate round and find what you want.

Pros

It was relatively easy to set up a tender, and then to modify or change it was again, simple and easy. The best bit is that it updates instantly, you don't have to wait. I like the message function, when you can send to one participant or all of them or just choose who it goes to. In regards pricing, you can put your target price in and the system automatically works out who is closet, who is furthest away, what percentage is amounts to etc.

Cons

The messaging page is a bit complicated to get your head round, messages are not really separated, they appear as one long trail.

Review Source

aF

arvid F.  
Partner  
Management Consulting  
Used the software for: 2+ years

### "Great products"

April 21, 2021

5.0

The service is great, both the product and the support you receive from the very helpful staff.

Pros

The products are designed in such a way that they are very easy to set up and use. We have successfully used the product with both SMEs and big multinational companies

Cons

I do not have any specific negative feedback.

Review Source

Response from Market Dojo

April 27, 2021

Appreciate your review Arvid, we're glad you enjoyed our products and level of service.

LH

Laura H.  
Procurement Assistant  
Retail  
Used the software for: Less than 6 months

### "Great"

May 20, 2019

5.0

The software is highly intuitive and easy to use and delivered savings of c.8% as part of a tender process.

Pros

Ease of use Live auction visibility and features The download and upload function simplifying the build of the auction

Cons

The difficulty deleting erroneous bids during the live auction

Review Source

Response from Market Dojo

June 10, 2019

Thank you Laura for providing this wonderful feedback. We at Market Dojo really pride ourselves on the ease of use for both Host and Supplier. Regarding your comment RE: Deleting erroneous bidding. Actually there is a really easy to use button next to all of the historic bids which, once you have identified is erroneous, you simply click on to remove. If you would like a quick tutorial on where to find this please do let your account manager know and he will be happy to guide. Thank you once again for your feedback

PA

Petra A.  
Country Procurement Manager Nordics  
Tobacco  
Used the software for: 6-12 months

### "Super happy user"

April 14, 2021

5.0

I am very happy to work in the tool and look forward to learn even more. The tool has saved a lot of time for me and also made the final conclusions more easy to do.

Pros

The speed and simplicity to evaluate the replies in the tenders. Also the tool make the offers from the participants more equal and comparable.

Cons

For me, it has been a bit steep learing curve to use the tool but on the other hand, the support from the Market Dojo team is exceptionally good so it is nothing to worry about.

Review Source

AA

Aliea A.  
Analyst  
Utilities  
Used the software for: Less than 6 months

### "Customer Service is #1"

September 3, 2019

5.0

Pros

The customer service is very attentive and helpful. Either before an auction through email, having a call/share screen to review tools/functions, or the instant chat function during an auction, everyone has been thorough, patient, and helpful.

Cons

There is a slight learning curve to setting up lots and components for events.

Review Source

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