# Temenos Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Temenos the right Banking Systems solution for you? Explore 69 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/111334/TEMENOS-T24/reviews

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Temenos

4.4 (69)

[View alternatives](https://www.capterra.com/p/111334/TEMENOS-T24/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Reviews of Temenos

Ease of use

4.4

Customer Service

4.1

## Pros and Cons in Reviews

DO

Daniel O

Chief Information TechnologyBanking, 501 - 1,000 employeesUsed the software for: More than 2 years.

“One of the most striking aspects of Temenos Transact is its adaptability. Whether you're a small community bank or a global financial giant, the platform seamlessly scales to meet your needs.“

April 9, 2024

JH

Jeremy H

Head of Wealth Management DeliveryBanking, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“Over-customisation can make upgrades challenging“

April 30, 2024

RC

Roberta C

Human Resource ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years.

“Handling finances accounts with Temenos Core is outstanding.“

January 3, 2025

Ian N

Internal AuditorBanking, 51 - 200 employeesUsed the software for: More than 2 years.

“The program has been ill suited to the retail banking features we required.“

May 17, 2023

ME

Mona E

Core Banking Application ManagerBanking, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“One of the most robust core systems in the world“

February 20, 2025

EA

Ebrahim A

Infra Team LeaderBanking, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“it's very difficult to migrate.more than 2 Years we still have a lot of issues, the T24 not stable yet.“

June 11, 2023

MH

Mohamed H

Head Of SolutionsBanking, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“The best scalable flexible product in the market“

January 27, 2025

George N

Head of ICT DepartmentFinancial Services, 51 - 200 employeesUsed the software for: More than 2 years.

“Support is sometimes slow to respond to issues in a timely manner“

August 29, 2023

## Showing most helpful reviews

Showing 1-25 of 69 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Manasseh A.  
CIO  
Banking  
Used the software for: 2+ years

### "Best in Class solutions for Core Banking Experience"

August 29, 2023

4.0

My experience has been exceptional.

Pros

Easely maintainable, strong API base, great architecture and friction-less integratability.

Cons

The data structure is proprietary and xml-based, it can be daunting to build skill on.

Alternatives considered

[Oracle FLEXCUBE](https://www.capterra.com/p/241243/Oracle-FLEXCUBE/)

Reason for choosing Temenos

Transact has rich features and there is a strong skills market in the sub-region.

Review Source

SV

Stanka V.  
Head of Architecture and Administration  
Banking  
Used the software for: 2+ years

### "Extensive Expertise in Temenos Products and Successful Project Deliveries"

March 26, 2025

5.0

With nearly 15 years of experience working with and utilizing Temenos products, I have gained extensive expertise and deep familiarity with your solutions, which have consistently proven to be invaluable in driving success in my projects., I have successfully delivered numerous high-impact projects across various banks, leveraging Temenos’ innovative technologies to achieve outstanding results.

Pros

I appreciate the diverse range of architectures that Temenos Core supports, enabling flexibility and adaptability across various banking environments.

Cons

I appreciate the versatility and functionality of Temenos Core, but one area that could be improved is the complexity of some of the configurations. While powerful, certain aspects of the setup process can be challenging and may require significant time for customization and optimization.

Switched from

[Oracle FLEXCUBE](https://www.capterra.com/p/241243/Oracle-FLEXCUBE/)

The switch was driven by the need for modernization in core banking systems, as financial institutions require more agile, scalable, and efficient solutions to meet the evolving demands of the market.

Review Source

MM

Miroslav M.  
Transact Product Owner  
Banking  
Used the software for: 2+ years

### "transact review"

April 2, 2024

1.0

I am satified user of temenos product for almost 20 years

Pros

overall functional capabilities, product improvements

Cons

temenos customer suport, quality of fixes/patches

Review Source

AF

Ahmed F.  
Core banking Manager  
Banking  
Used the software for: 2+ years

### "Temenos Transact"

March 3, 2025

5.0

T24 transact is really great covers all the banking functions with no gaps

Pros

Temenos Transact covers all the banking domains.

Cons

some of the issues still not fixed across all the T24 releases, we still facing the daily STMT entries overwritten since R09 till R20

Switched from

[MIDAS](https://www.capterra.com/p/10003025/MIDAS/)

long time back, we selected T24 to replace the Legacy system.

Review Source

RC

Roberta C.  
Human Resource Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "My Review on Temenos Core"

January 3, 2025

5.0

Pros

Handling finances accounts with Temenos Core is outstanding. The tool has a number of menu options that helps in management of accounts from opening to closure. Integrates well with the CRM for notifications and supports online transactions.

Cons

Its a complex solution although its reliable.

Switched from

[Finale Inventory](https://www.capterra.com/p/149851/Finale-Inventory/)

We were looking for a more versatile solution,

Review Source

HA

Haithem A.  
CIO  
Financial Services  
Used the software for: 2+ years

### "Transact Core Review"

April 22, 2025

4.0

Pros

One of the world leading core banking systems with powerful engine to run the bank Highly scalable, secure and refined core banking system with global presence and industry recognition.

Cons

Maintain Lagacy version of the core Transact within lagacy technology

Review Source

MTN

Manh Tien N.  
Head of System Integration  
Banking  
Used the software for: 2+ years

### "Best Core Banking solution"

April 1, 2025

5.0

Transact is the best solution for Core Banking, and it can help save time when deploying products and exposing APIs.

Pros

Very flexible High performance Provide many frameworks

Cons

Too many complicated framework need trainings

Review Source

HI

Hagar I.  
Head of IT Support and Operations  
Banking  
Used the software for: 6-12 months

### "Temenos Digitla"

April 28, 2025

4.0

very improvement in customer experience in using the App, doing all what he need in one press which save time, money and effort

Pros

customer experience, and the friendly and simple interface, many functions are very easy to use by the customer directly without any need to visit the branches

Cons

installation was a little bit not that easy, some technical issues raised while the UAT , however the team was able to solve and fixed it

Review Source

ME

Mona E.  
Core Banking Application Manager  
Banking  
Used the software for: 2+ years

### "T24 Transact"

February 20, 2025

5.0

One of the most robust core systems in the world

Pros

ATM framework, AA products , Business events

Cons

Release notes of core update is not clarifying the issue clearly

Review Source

MH

Mohamed H.  
Head Of Solutions  
Banking  
Used the software for: 2+ years

### "20 years of Temenos experience "

January 27, 2025

5.0

The best scalable flexible product in the market

Pros

It’s flexibility and the new modules like TPH & Iris and how easily now we can upgrade with business disruptions

Cons

the long time sometimes it take to fix a bug also lately the support is not at all good

Review Source

AS

Ahmed S.  
Core Banking application support manager  
Banking  
Used the software for: I used a free trial

### "Temenos infinity"

April 17, 2025

5.0

Temenos Infinity is a digital banking platform designed to help financial institutions deliver exceptional customer experiences and stay competitive in the market

Pros

Support and Resources Temenos Support Portal,Offers access to support teams, documentation, and resources for clients and partners. Knowledge Base, Provides articles, videos, and guides on various aspects of Temenos Infinity, including loan origination and Military Lending Act configurations. Community Forum, Allows users to connect with each other, share knowledge, and get support

Cons

Complexity Steep Learning Curve,The platform's advanced features and capabilities may require significant training and investment to fully utilize. - \*Technical Complexity\*: Integrating Infinity with existing systems and infrastructure can be complex and time-consuming.

Review Source

TBK

TSIGE BAYRAY K.  
CITO  
Banking  
Used the software for: I used a free trial

### "Temenos Digital Review"

November 27, 2024

5.0

Pros

Knowledge Sharing Community Engagement Training and Development

Cons

Complexity of implementation High Cost Vendor dependency

Review Source

KM

Kidus M.  
S/Director Innovation and Transformation  
Financial Services  
Used the software for: 2+ years

### "Temenos R22 Review"

September 24, 2023

4.0

Pros

1\. Overall the product is robust and scalable and can handle large volumes of concurrent transactions.2. Continues improvement on the platform

Cons

(1) In today's data world, Temenos Transact is a bit behind on this and I see many clients struggling to extract basic day-to-day reports.(2) The latest version R22 comes with AA to AC conversion and there is no clear direction and it is confusing for the financial sectors whether to apply this or not. Even though Temenos recommends actually the implementors and Temenos experts don't advise this. (3) Even though the latest version R22 comes with microservice architecture, still financial sectors don't have the confidence to go to this platform. And the knowledge gap is huge.

Alternatives considered

[Oracle FLEXCUBE](https://www.capterra.com/p/241243/Oracle-FLEXCUBE/)

Review Source

SH

Sothol H.  
CTO  
Banking  
Used the software for: 2+ years

### "The Best CORE Banking "

February 22, 2024

5.0

Helpful system with powerful feature that enable user to the business need.

Pros

It is customizable base on need and Manageable. The features got new R&D update base on latest trend technology.

Cons

Pricing is very expensive compare to investment budget.

Reason for choosing Temenos

Ready product in the market and able to customize to fulfill Regulator requirement.

Review Source

EA

Emmanuel A.  
Senior Manager, Project Execution  
Banking  
Used the software for: 2+ years

### "Temenos transact the best core banking software you have to consider."

August 22, 2023

4.0

We were on a lower release with a lot of local development and had a lot of issues and temenos transact came to resolve most of the issues.

Pros

The temenos transact is compatible with most relational database and it now cloud base (SAAS)

Cons

The subscription cost module which makes the modules sometimes expensive.

Reason for choosing Temenos

It is very flexible and robust

Review Source

VR

Verified Reviewer  
Bank Clerk  
Financial Services  
Used the software for: 2+ years

### "Efficient Banking Application "

May 9, 2018

5.0

Effective Core Banking System with scalability and rich functionality

Pros

I work as a bank teller and our organization has used T24 for the last two years. We are currently on R11 and are planning to upgrade soon to R17. The system has a lot of useful features that support core banking functions. It is also scalable and can support hundreds of users

Cons

T24 license and support costs are quite high. The current version that we are on does not have offline capability which is inconvenient during network downtime

Review Source

LP

Lalit P.  
Business Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Thrive your banking and wealth management business with Temenos Transact Product"

November 1, 2022

4.0

I'm happy to use Temenos Transact since last couple of years, that gave me a good learning exposure in terms of securities management and wealth management domain.

Pros

This software is absolutely a must have in any banking organization that has a potential to meet dynamic banking needs in Investment banking and wealth management area.

Cons

This software can't be used for risk analytics or compliance purposes, as it lacks certain basic features in that domain

Review Source

VR

Verified Reviewer  
Client Services Lead  
  
Used the software for: 1-2 years

### "Efficient and robust banking application"

April 24, 2018

5.0

Easily configurable features

Pros

Temenos T24 is an effective banking application that is well-planned to serve the needs of the banking industry with it's features and functionalities.

Cons

The application can be unstable and slow, especially when many users are logged on to the system, resulting in slow processing and high transaction backlogs.

Review Source

AB

Alexandru B.  
CISO  
Banking  
Used the software for: 2+ years

### "Top class ERP with flexible modules"

January 10, 2020

5.0

Good user interaction, easy administration and flexible licensing methods.

Pros

Out of the box performance is superb, provided you meet recommended hardware and software requirements. Easily portable from \*NIX to Windows, friendly with both Oracle and MSSQL platforms, low hardware requirements/footprint. User interface is easily customizable, as is access control granularity.

Cons

If you are unable to change your business process to the model bank, the app's customization is cumbersome and sometimes very cost ineffective.

Review Source

TD

Tony D.  
Tech Leader  
Banking  
Used the software for: 2+ years

### "Review"

March 14, 2022

4.0

Pros

easy, it uses javascript and one code base for more os

Cons

Not native and not support typescript language

Review Source

GWT

Girmachew Worku T.  
System Administrator  
Banking  
Used the software for: 2+ years

### "About on line Banking "

April 12, 2022

3.0

working 24 hours

Pros

yes it is functional for using any where i can

Cons

More function to use the already mentioned product

Review Source

Jimmi N.  
Software Developer | Network Engineer  
Computer & Network Security  
Used the software for: Less than 6 months

### "Function rich and efficient software"

April 26, 2018

5.0

Speed and efficient functionality

Pros

Great user interface making the user journey to be easy and fun to use. Rich functions that allow for users to accomplish many banking related tasks easily without much difficulty.

Cons

Experiences slow load time whenever there is a a lot of traffic to the system on occasions and really irritates users

Review Source

Carolina U.  
Especialista en Sistemas  
  
Used the software for: Less than 6 months

### "It is a IDE based on eclipse, very easy to use. "

April 9, 2018

4.0

It was really good for development of javascript code, it autocompletes. the integration of the smartphone with the backend is highly customizable

Pros

It has a preview of de screen you are designing in differents mobile platform and versions. Its an autocomplete javascript editor. You can invoke web services. Access to differents features of the smartphone, like maps, SMS.

Cons

the documentation is poor, it needs to be improved, the actual one is difficult to undestand specially if you are a new user.

Review Source

VR

Verified Reviewer  
CIO  
Banking  
Used the software for: Less than 6 months

### "Temenos Digital :Apowerful platform that can be relied upon to provide modern digital sevices to customer"

April 28, 2025

5.0

Temenos Digital is best suited for larger financial institutions that have the resources and strategic intent to invest in a comprehensive, scalable digital banking transformation. For smaller or more agile banks, lighter-weight or fintech-native platforms might offer a faster and more cost-effective path to digital innovation.

Pros

Temenos Digital offers a seamless, innovative platform that's helping redefine the future of banking. Their solutions are flexible, powerful and designed with customer in mind. Highly recommend

Cons

While Temenos Digital provides powerful capabilities, the platform can sometimes feel complex to configure without specialized expertise. initial setup and customization may require with extra cost

Review Source

AA

Ahmed A.  
Head of IT Center of Excellence  
Banking  
Used the software for: I used a free trial

### "Temenos Digital"

February 20, 2025

4.0

Pros

The flexibilty of applying business flows of the digital services according to each bank nature

Cons

The partners eco system supporting the product in the region

Review Source

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