# Page 9 | Bonterra Network for Good Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Bonterra Network for Good the right Donation Management solution for you? Explore 937 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews --- Bonterra Network for Good 4.6 (937) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of Bonterra Network for Good ## Showing most helpful reviews Showing 201-225 of 937 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KD Kelsi D. Housing Services Non-Profit Organization Management Used the software for: 6-12 months ### "WE LOVE THIS!" June 21, 2021 5.0 We love this software. It is so easy for everyone in the office and executive board members to view and ask questions. We are easily able to navigate and write thank yous, updates, and tax information for everyone. Pros This software is so easy to use and track all we need. Importing information was a breeze and customer support is always available. It is so user friendly for tracking donations, donors, volunteers, and more! Communications are amazing and always easy and pretty! Cons It is a little difficult to navigate the recurring giving for pledges if they want to use a card. Sometimes it takes some trial and error to get mail templates just right. Reason for choosing Bonterra Network for Good Network for Good reached out to us. We had never realized the affordability and ease of use. It has been so beneficial and we cannot wait to see how we can grow with it. Review Source HG Haley G. Development Manager Philanthropy Used the software for: 1-2 years ### "Essential and Easy to Use" May 14, 2024 5.0 Wonderful experience, quick support and great training! Pros We have used Network for Good for the last couple of years and it has made fundraising simple for our organization! It is an essential development tool! Cons We would love if it integrated with some of our other applications. For example our CRM system, Copper. Review Source VR Verified Reviewer Advancement Admin Primary/Secondary Education Used the software for: 1-2 years ### "Can't say enough Good about Network for Good!" July 23, 2020 5.0 We have been able to fine tune our donor base and communicate with donors we thought we had lost. In addition, the built in communication tracking is wonderful. We can see who opens what, when, and what they click on. Pros What's not to like? Customer service is one of the best in any CRM/Donor management I've ever used. The product has a ton of features and ability to communication through video, text, email, and direct mail. Cons I would like the query feature to format into a "report" look. I have to take the queries and then format them before sharing with teams. Folks like a report to look like a report rather than excel sheet. Also would like to be able to do more with households. Alternatives considered [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) Review Source DAC Debra A C. Acting Executive Director Mental Health Care Used the software for: 6-12 months ### "Donor Management Support for Our Charity " September 13, 2023 5.0 Explained under "Pros". Pros The most impactful use of this software comes from the integration and synchronization of this software with our financial management system, Quickbooks Advance Online by Intuit. The software is efficient for accuracy in transferring financial data, timeliness of donation management and for sending email blasts (Fundraising Campaigns and Corporate Newsletter )to our clients. The tracking metrics for clients from the email blast are outstanding- delivery and opening (%) dates and time along with re-sending capabilities.The acquisition process with \[sensitive content hidden\], was very supportive to our specific needs. The customer support since the acquisition has been excellent an easily obtainable. The " onboarding" webinars were very enlightening, hands-on and time well spent.We love our Donor Management System. Thanks to you, Network for Good for such a dynamic and economical product.Debra A. Cauthen Cons Our experience has been completely positive. When concerns did arise, they were resolved expertly and expeditiously. Alternatives considered [Donorbox](https://www.capterra.com/p/156860/Donorbox/) Reason for choosing Bonterra Network for Good The capatability with our financial management system was the determining factor. Review Source Hebert R. Director Of Operations Non-Profit Organization Management Used the software for: 2+ years ### "Falling in love with NFG" November 29, 2018 5.0 I just love how I can rely on a system that helps me connect with my donors, making so much of my work easier and giving me time to focus on what I need to. Pros the integration of so many features that allows you to connect several services in one place. I'm using less and less other services for contacting donors, events, donations, and using just the Network for Good donation management system. I also like the customer service available. It's great to have a team helping you through all the craziness of fundraising. I also like how NFG is constantly incorporating new technology in their system. Cons I wish some features would give me more customization options. Like, donation pages, forms, ​and direct mail, but I can perfectly work with all the available features. Review Source DE David E. Former President Non-Profit Organization Management Used the software for: 2+ years ### "Support and resolution of simple problem a disaster " November 21, 2021 1.0 Salsa Labs is providing the web services for donations for Wreaths Across America - Houston. This organization provides a live Maine wreath at the graves in the Houston National Cemetery at Christmas, and a portion of the money raised by non-profits is retained by those groups. SInce 15 October my Kiwanis club has asked Salsa Labs to resolve problems of login, logins which revert to the program last year, logins which say we have no fundraiser to manage, etc. Over one MONTH later there is absolutely no resolution and soon we will have no more time left to raise funds for this very worthwhile project. Sadly because of inaction by Salsa many of the graves in the cemetery of our military heroes will have no wreath. Salsa Labs has been totally irresponsible on this project and I can only hope at this point they offer some restitution to the Wreaths organization. I personally would not recommend Salsa Labs for anything. Pros When it worked it was ok and notified users of donations. Cons Can't log in and manage current year. No resolution of simple login problems. Review Source CG Catherine G. Founder/CTO Non-Profit Organization Management Used the software for: 2+ years ### "Network for Good for Non Profits" June 8, 2021 5.0 Donations and keeping our donor pool happy! Pros Network for good provides great value for the money. We are able to label our donors by their geography so we can reach out to them via email blasts with information related to them. We love the new ability to video to our donors and use this a lot to thank our donors for their donations. Cons Would like for the templates to not be pre-populated. Blank templates for email blasts would be great! Reason for choosing Bonterra Network for Good Built from the ground up for non-profits! Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) So many reasons. A software designed for non profits. tax receipts sent immediately to donors, ability to tag our donors into groups we have created, etc Review Source WS Wendy S. Director of Development Education Management Used the software for: Less than 6 months ### "Best Value" September 13, 2023 5.0 Pros I like how streamlined it is, that all the functionality is connected and included in the price as opposed to using several third party providers of email or auction services that may or may not be included in the cost. I also love the look of the emails and pages I create through Network for Good; they are modern and eye-catching. Another provider we were considering was similarly integrated and easy to use, but the pages and communications looked dated. Cons The only con I've found so far is that the software is slow to load when I'm first logging in. Once I'm in, everything functions well, not slow at all, even when I'm importing data. Reason for choosing Bonterra Network for Good Best overall value for the price Review Source SL Shovana L. Co-founder Non-Profit Organization Management Used the software for: Less than 6 months ### "More options should be available for campaigns (dialogue boxes, right, left justification etc)." June 17, 2021 4.0 We are new to NFG Software and going through a learning process at this time. Pros The functionality and integration of the database and communication of the software system is what we liked the most. Cons In the email blast system, it is not as easy to work with as the Microsoft word. Reason for choosing Bonterra Network for Good Persistent Phone calls by NFG Sales! Review Source KB Kemberlee B. Director of Operations and Editorial Development Education Management Used the software for: 2+ years ### "Great for small organizations" May 11, 2021 5.0 Excellent customers service, resources, communication, and ease of use. Pros I love the dashboard features that give you a quick glance across the board, ease of targeting list members, and the new event functions. Running our events through Salsa has made a huge fundraising difference for us. Cons I realize these are small things, but for our organization, would be tremendously helpful -- the ability to embed RSS feeds and videos into email would make this an ideal tool. Reason for choosing Bonterra Network for Good Cost, completeness of function, ease of use. Review Source Response from Bonterra May 21, 2021 Kemberlee, It's awesome that even with a smaller team, you are able to utilize all these features in Salsa. I hope we continue to be a great resource for your (hopefully in-person) events in the future! We also appreciate the feedback on embedded RSS feeds being a feature that your organization could benefit from. HF Holly F. Vice President of Philanthropy Philanthropy Used the software for: 2+ years ### "Network for Good thoughts " September 29, 2022 4.0 It has been very satisfying. Customer care is always really good and helpful. I rarely feel frustrated and really tell many of our counterparts about how they should try NFG. Pros It is easy to use and intuitive. It is straightforward. And, there are tons of articles on how to do most anything. Cons I wish that that contact number range for price tiers was larger. I would like to be able to put in potential donors without having to worry about going into the next tier too soon. Reason for choosing Bonterra Network for Good cost and ease of use Review Source DE Diana E. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "This Platform Has Really Helped!" February 8, 2024 4.0 Pros I love having all of my databases in one place, being able to track online donations and send out thank you's so easily. The donation entry is also very easy for donations that are not made online. I like being about to sort out the database and also send out newsletters and other communications so easily. Cons The database conversion was a little clunky. I also think some of the fundraising page software buttons could be improved so that you don't accidentally move on without saving your changes. Reason for choosing Bonterra Network for Good It was recommended to me by The Ozaukee Nonprofit Center. Review Source cS clarice S. Admin Support Individual & Family Services Used the software for: 2+ years ### "Network for Good is Good for Nonprofits" July 11, 2023 5.0 Overall Network for Good is amazing for organizing contacts and tracking donor contributions. Would highly recommend the software. Pros Network for Good is easy to use very user friendly with a short learning curve. Enjoy the ability to create email blasts and text blasts. Cons Limited ways to export contact - only excel not CSV or sheets. Review Source BH Ben H. Director of Philanthropy Non-Profit Organization Management Used the software for: Less than 6 months ### "A review from someone who never writes reviews" March 12, 2021 5.0 Overwhelmingly positive. If you're a development director, at least consider looking into this software. It has made my job so much easier. I am not someone who gushes for companies or products often, but this has made my life/job SO much easier, I am NFG's newest and biggest microphone. 10/10 would recommend Pros The simplicity. Anyone who is reading this who is thinking of getting out of eTapestry or something because of how ludicrously non-intuitive it is, this is your software. I love how straight forward and user friendly it is. Everything just makes sense and is so easy to use. Cons I honestly don't really any glaring con, at least yet. It took me a second to figure out the texting aspect but doing a quick webinar with them explained everything. Every small issue I've had was easily explained by their help desk or webinars or whatever. Very easy to get help, unlike past platforms we've been on Reason for choosing Bonterra Network for Good We looked at a bunch of platforms, I don't even remember which one. \[SENSITIVE CONTENT HIDDEN\], a rep for NFG, reached out to me. Maybe she's just a good sales woman but something looked different about this platform. Nothing was too pushy or salesy and everything was so user friendly, from the emails to the website to the sales process. Switched from [Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) Because eTapestry is one of the most infuriating platforms I've ever worked with. Nothing is straight forward, no customer service, the design is not user friendly... even cancelling the services was a pain after paying thousands of dollars for over a decade. Review Source ED Eric D. Advancement Officer Non-Profit Organization Management Used the software for: 6-12 months ### "Support team Rocks ! " September 7, 2023 5.0 My experience is great, once I was lost but now I am finding my way with the support team. I am on NWG everyday and sending personal notes to patrons, business sponsors and connecting with past patrons to learn more about our business and how I can take their point of view to make changes to improve. Pros I am new to the Network for Good CRM system, I use it a my primary tool to keep track of my patrons, I use it to email, text, mail or call my patrons who can make an impact on a major fundraising event and track lost patrons. Cons Setting up queries for identifying patrons in a group has proven difficult on my own. The support group/team has been outstanding in answering questions or helping me create a new search. Reason for choosing Bonterra Network for Good NFG was here and I am learning daily Review Source Response from Bonterra October 10, 2023 Hi Eric, thanks for reviewing us! We're so thrilled to hear that our support team has been able to help you with setting up your queries. We're always happy to answer questions and provide assistance, so please don't hesitate to reach out to us if you need anything else. Thank you for choosing Network for Good as your partner in your mission! ES Eve S. President Civic & Social Organization Used the software for: Less than 6 months ### "Excellent Product" June 3, 2022 5.0 The team that trained us was very thorough and did not talk over our heads. Walked us thru things slowly and was very receptive to all questions. Pros It’s ease of use, it’s ability to customize per the organizations needs and the ability to segregate and target high donors. Cons I would like it to submit our donations twice a month for cash flow ease. I would also like if it automatically sent a thank you when a donation is entered rather than having to go in and generate a thank you by hand. Review Source RRJ R. Romona J. Founding President and CEO Non-Profit Organization Management Used the software for: 6-12 months ### "Love this product!" July 29, 2021 5.0 Overall great experience from customer service, to our coach, to the overall product. Pros The ease of analyzing, managing, and tracking donor engagement. Cons Sometimes it was difficult to find information to help resolve an inssue. Reason for choosing Bonterra Network for Good We received use of this product as part of a cohort grant. Review Source MW Midge W. Interim Development Director Performing Arts Used the software for: 1-2 years ### "Recent migration from ticket based system" August 19, 2021 5.0 Really very good Pros Ease of use. Well organized. Competively maintained. Cons There is always something that needs to be improved. My sense is that NFG is committed to staying ahead of the curve with this issue. Would love to have a more streamlined process to track couples with different last names. Users with different email addresses can be an issue. And in NYC, tracking households by mailing address in white glove buildings where Apt numbers are often not used can be problematic Alternatives considered [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[Give Lively](https://www.capterra.com/p/177952/Give-Lively-full-fundraising-platform/) Reason for choosing Bonterra Network for Good Blackbaud is too robust and complicated for our needs. Give Lively is not robust enough. NFG is a good fit for our organization. Switched from [Spektrix](https://www.capterra.com/p/89233/Spektrix/) Spektrix is more focused on ticketing. We need donor data. Review Source CK Crissy K. President of Board of Directors Religious Institutions Used the software for: 6-12 months ### "Great product for a small growing non-profit!" January 31, 2022 4.0 I wanted a simple software that could at a glance let me know where we are financially and that had an easy communication tool. NFG has that and my team all love it. Pros We picked Network For Good because of the free video and text options for communicating with our donors. It was a simple and easy product to use and learn. And for the price! Cons One thing that I wish was different about the software, is that I wish there was more flexibility in the design area of the fundraiser pages and the email design. I am a person who loves fonts and graphics and moving things around. And the pages and emails are simple to create but with that you loose some customization ability. Alternatives considered [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[CharityEngine](https://www.capterra.com/p/140745/CharityEngine/)[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) Reason for choosing Bonterra Network for Good The price, ease of use and communication abilities! Switched from [Planning Center](https://www.capterra.com/p/76708/Planning-Center/) The software was designed to work with churches and not just a non-profit. So its functionality didn't really work to our needs. Review Source BS Bridget S. Development Associate Non-Profit Organization Management Used the software for: 6-12 months ### "You Get Your Money's Worth!" September 12, 2023 4.0 We have enjoyed using Network for Good so far. Our org was using excel sheets to track, and this platform has been a big step up from that. Pros Their customer service is top notch and I quite like their email marketing tools for donors. Cons The fundraising reports could be improved. They are very basic-level reporting tools. I wish they had more third-party integrations. Alternatives considered [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) Reason for choosing Bonterra Network for Good Their customer service. Review Source Response from Bonterra September 20, 2023 Thank you for taking the time to leave such a thoughtful review of your experience with Network for Good. We appreciate the positive feedback on our value for money, customer service, and email marketing capabilities. We will pass your suggestions along to our product team about enhancing the fundraising reports and expanding our third-party integrations. We are always striving to improve! Thanks for being a Network for Good customer. Keep doing awesome things! DC Deborah C. Community/Client Liaison Non-Profit Organization Management Used the software for: 2+ years ### "LifeStyles" July 21, 2023 5.0 Pros Donor management is easy with NFG; setting up fundraising events takes the hassle out of keeping track through a bunch of paperwork Cons I can't think of any feature of NFG that I don't like. Review Source Response from Bonterra August 3, 2023 Hi Deborah, thank you for your review! Our goal is definitely to take the hassle out of recordkeeping for you so you can get back to what matters most - your mission! Best, Kathleen LC Louise C. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Bonterra - Network for Good " February 5, 2024 5.0 great experience overall, very user friendly Pros Customer service is very good and ease of set up for different campaigns is great Cons cost, limits for number of donors I can have Reason for choosing Bonterra Network for Good Liked the ease of it. We were also given a one year subscription free from one of our funders Switched from [Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) eTapestry was not user friendly - it was very hard to set up simple email blasts Review Source Response from Bonterra February 26, 2024 Hi Louise, thank you for sharing your review! Congratulations on receiving funding - we're excited to hear how your fundraising capacity grows this year :) RM Rebecca M. Director Environmental Services Used the software for: 6-12 months ### "Worth every penny" June 18, 2021 5.0 Excellent overall experience. I feel like this platform saves me A LOT of time so I can focus on quality engagement with our donors. I am very impressed with the staff at Network for Good. They are friendly, extremely knowledgeable, and quick to respond. It truly feels like the care about our success! Pros Network for Good allowed us to combine multiple databases into one system. Instead of having a database to track donors, another one to handle donations on our website, and another one for communication, this platform consolidated all those uses so creates a better organized and easy to use system with more rigorous tracking. The help support is fantastic too! The multiple methods for engaging donors (video, text, email, direct mail, etc) are great, too. Cons The software is extremely well designed and easy to use. I don't have any suggestions to improve. Review Source MJO Marsha Jane O. Development Director Arts and Crafts Used the software for: 2+ years ### "Network for good took us out of spreadsheets" September 9, 2022 4.0 Excellent, hand holding as needed; often repeat requests, patient Pros Easy to use; great support staff; fast, efficient; on point solutions that help me get what I need for inquiring board members fast. Cons We have had to work around a couple of needs to best fit our organization and in every case Network for Good helped us arrive at a workable solution Reason for choosing Bonterra Network for Good We felt Network for Good was an easy to use solution for use to use at a price we could afford. Network for Good got us out of 15 spreadsheets into one platform where we can actually provide insights and assist our board in making better decisions using real time software Review Source Response from Bonterra November 1, 2022 We appreciate your review, Marsha. It's great to hear that you have found our system to be user-friendly and helpful to communicate with your team members quickly to help you make better decisions in real time! It means a lot that you've taken the time to review us! Thanks for being a Network for Good customer. :) Stay awesome! Kathleen JH Josh H. Executive Director Public Policy Used the software for: Less than 6 months ### "Built with Nonprofit Effectiveness in Mind" February 6, 2024 5.0 So far it has been great. I'm getting the data in a much more accurate format and feel supported in the process. Pros I love Bonterra's simplicity and capability. Cons So far, the only real challenge is the cost. Salesforce, which we switched from, had a one time fee and then it was free every year after. Alternatives considered [Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/) Reason for choosing Bonterra Network for Good It's simplicity. It is easy to use, and automates everything I need. ALSO, having the eblast in-house, was key for us. That was the difference maker. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Salesforce was so complicated, Salesforce itself didn't know how to operate it. It was absolute madness. 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