# Page 3 | Bonterra Network for Good Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Bonterra Network for Good the right Donation Management solution for you? Explore 937 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews --- Bonterra Network for Good 4.6 (937) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Bonterra Network for Good ## Showing most helpful reviews Showing 51-75 of 937 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JM Joshua M. Development Director Non-Profit Organization Management Used the software for: 1-2 years ### "Your Nonprofit Would Be Successful If You....." August 15, 2024 5.0 My overall experience has been great. I like the fact that the onboarding process was straight forward and easy to understand. Our nonprofit the H-Town Dream Center now has everything it needs in one place. All of our campaigns from donations, email, text, fundraising, events, auctions, and live streams are all under one dashboard which makes tracking everything that much easier! Your nonprofit would be successful if you were to use "Network for Good" now known as "Bonterra"! Pros I liked that it was straight forward and easy to understand. Cons I would like to see different layouts available for the events pages and how the buttons look. Alternatives considered [EaseUS EverySync](https://www.capterra.com/p/171151/EaseUS-EverySync/) Reason for choosing Bonterra Network for Good The founder of my organization used NFG in the past and that is what ultimately persuaded us to go with NFG. Review Source Response from Bonterra September 12, 2024 Joshua, thank you for your enthusiastic review! We're thrilled that Bonterra is helping H-Town Dream Center streamline its operations and fundraising efforts. Your suggestion about event page layouts is valuable - we're always looking to enhance our platform's flexibility. It's changemakers like you who inspire us to keep innovating and empowering nonprofits to reach their full potential! CM Carolyn M. Vice Chair, Grants Committee Chair Civic & Social Organization Used the software for: 1-2 years ### "STEP VA NFG review" August 24, 2024 5.0 Great! The set up was easy and help is readily available. We have greatly increased our donations within the last 2 years since using this product, likely due to better organization and follow-up with donors. Pros The ability to track donors, donation amounts, easily thank donors, send group emails and newsletters. Cons The cost-however, the organization of it all has paid dividends in our donation amounts. Review Source VR Verified Reviewer Director of Development Non-Profit Organization Management Used the software for: 2+ years ### "Powerful Tool for Small Nonprofits" August 7, 2024 5.0 My overall experience with Bonterra Guided Fundraising was excellent. The implementation process was smooth, and the team was incredibly helpful throughout. Pros Ease of use, functionality, reporting capabilities, great user interface. Cons There isn't much I dislike about Bonterra Guided Fundraising, as it fits our needs very well. Review Source VB Valerie B. Program Director Legal Services Used the software for: Less than 6 months ### "Not happy with new way of providing customer service" August 16, 2024 5.0 When I first obtain NFG services I was met by a friendly staff and the experts were able to help me navigate through work processes. Now when I call there is chat and other features that takes you to reporting to take extremely longer than normal. Pros Prior to switch from NFG to this Customer Service was direct. Cons Not able to speak to a live representative right away. Longer wait times. Alternatives considered [CausePilot](https://www.capterra.com/p/218245/CausePilot/) Reason for choosing Bonterra Network for Good All in one solution that meet our mission requirements. Review Source YB Yazud B. Development Assistant Legal Services Used the software for: 6-12 months ### "Bonterra Guided Fundraising Has Helped Us Grow!" August 16, 2024 5.0 Overall, as someone who is new to fundraising & donor engagement, Network For Good has been especially useful in growing my skills. Pros The Donor Management System is extremely user friend with staff who are so eager to support your fundraising needs! Cons The Donation Page format is not as customizable & there’s not of a lot of report flexibility. Review Source MT Mackenzie T. Communications Manager Non-Profit Organization Management Used the software for: 2+ years ### "Spent 5 great years with Network for Good/Bonterra!" August 1, 2024 4.0 We spent several years as an organization using Network for Good/Bonterra Guided Fundraising as our CRM, and enjoyed the experience other than the high costs. It enabled us to grow our email list and donor database while creating personal touchpoints for each contact. Pros I appreciated the robust filter options and the ease of navigation on the donation tracking page. Cons The cost became prohibitively high for our organization, causing us to transition to a different platform. Review Source Steven N. Director of Development Non-Profit Organization Management Used the software for: 2+ years ### "Bonterra is the BEST!" December 10, 2024 5.0 I have enjoyed Bonterra software for the past 3 years. It gives me exactly what my organization needs. I feel like I have complete control over our data because of this excellent product. Pros The aesthetics of the software. It is easy to see, easy to read, and very user-friendly. The price is competitive and this system works perfectly for the small to medium nonprofit organization. Cons I would like the dashboard to display a current total of of all three donor categories: Retained Donors, New Donors and Reactivated Donors. I would also like to see the date of a donors first gift displayed at the top of the donor record. Reason for choosing Bonterra Network for Good Less expensive. Plus Bloomerang had additional features that we did not need. Review Source MP Melissa P. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Great CRM at an Affordable Price" May 9, 2024 4.0 Pros The system was incredibly easy to set-up and has a user-friendly interface. I like the simplicity of the functions. Since we're a small organization, we don't need a lot of bells and whistles right now but may in the future. So it's nice having a platform that can grow with us. Cons Some features I've used in other CRMs that I wish were present in this platform. For example, I would like to tag a contact and have that tag be visible at the top of their profile (the closest there is currently is pinning a note to the top of a contact). I'd also love it if there were canned reports already programmed into the platform. And if previews of gift details were visible when viewing a contact rather than having to click "Actions" and then "Details". Alternatives considered [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[Donorbox](https://www.capterra.com/p/156860/Donorbox/) Reason for choosing Bonterra Network for Good Greatest functionality at a price point that was affordable. Also had the shortest timeline to go live. Switched from [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Salesforce was cumbersome to use and even though we had free licenses, it was expensive to build out even the simplest of functions. It also isn't an intuitive platform for small nonprofit human services organizations. Review Source Response from Bonterra May 13, 2024 Hey Melissa, thank you for your insightful feedback! We're thrilled to hear about your positive experience with our user-friendly interface and are glad you've found a CRM that grows with your organization. For tagging contacts for easy visibility, we suggest exploring custom fields as a method for segmentation. Additionally, we do offer canned reports that might align with what you're looking for; check out our Recommended Filters here: https://intercom.help/networkforgood/en/articles/6992966-creating-bonterra-payments-reports-with-guided-fundraising. I hope this is helpful! We appreciate your suggestions and are always looking for ways to improve and meet our users' needs. KM Kevin M. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Do it all product" February 5, 2024 5.0 I've had a great experience with Bonterra and the support has been prompt and thorough. Pros I was able to get rid of a few software programs because of the versatility of Bonterra. I feel that this one product covers so many bases for me to collect donations, ticket sales, etc...and reach out to potential donors or buyers. It has saved our organization money because of its versatility. Cons I really don't have anything that is negative at this point. Reason for choosing Bonterra Network for Good A previous \[sensitive content hidden\] made the switch to Bonterra. I did make the decision to get ride of a few other products once I was hired on thought because of the high functionality of the product. Review Source Response from Bonterra February 27, 2024 Thank you for the fantastic review! We are thrilled that our platform has not only streamlined your operations and saved you money but also become the reliable all-in-one solution for your organization's needs. Your satisfaction is our top priority, and we can't wait to keep fueling your success journey. We appreciate you choosing Bonterra! DB Donna B. Fundraising Chair Performing Arts Used the software for: 2+ years ### "Satisfied Fundraiser" February 5, 2024 5.0 We appreciated the coach at the beginning of our joining Network for Good and now the customer representatives who help when we have a question. Overall, the different aspects of the Fundraising platform meet our needs and give us a clear picture of our fundraising efforts. Pros We like the ease of entering donations with the various campaigns. Cons The annual cost of the program is difficult for a small nonprofit. Reason for choosing Bonterra Network for Good We were offered the grant as a beginning nonprofit, and had a coach to help us get started for one year. Switched from [Donarius](https://www.capterra.com/p/9755/Donarius/) There were more components like communications, graphs, and various campaign reports that we could see. Review Source CS Carolina S. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Our Valentine's Day message - we love you!" February 15, 2024 5.0 We LOVE Network for Good! It has simplifed things by putting data all in one place! No more moving data from the event reservation platform, the credit card processor, and the newsletter service! And the platform is easy to use and generates great-looking newsletters. Pros It has simplifed things by putting data all in one place! No more moving data from the event reservation platform, the credit card processor, and the newsletter service! And the platform is easy to use and generates great-looking newsletters. Cons We wish it had a grant tracking platform as we were told that Salesforce had one. Reason for choosing Bonterra Network for Good NFG sales team contacted us. They were super informed and responsive. The product did most of what we wanted Salesforce to do except track grants :-( We were thrilled to learn about NFG and dove in enthusiastically and are very happy! Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Flipcause](https://www.capterra.com/p/136488/Flipcause/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) We said this last page! Because we liked having it all in one platform, easier to use and saves effort of downloading audience from Eventbrite and uploading to Constant Contact. Great to have donations handled in the CRM and not outside it as with Flipcause. Data all in one place! Review Source Response from Bonterra February 27, 2024 We're thrilled our paths crossed and that you've fallen in love with the ease of Bonterra Guided Fundraising! Just like you've united all your data, we feel united in our mission by your enthusiasm and trust. Sending loads of love back for making everything more efficient and your newsletters more captivating. Although grant tracking isn't currently within this product, we value your feedback and will be sure to take this into account. Here's to more joy and less juggling in all your future fundraising activities! CS Carly S. Chief Admin Officer Non-Profit Organization Management Used the software for: 2+ years ### "HMK Review of Bonterra" February 6, 2024 5.0 We have had a very good experience with Bonterra/NFG overall. Pros The customer service and onboarding was very easy to follow. Customer service when I have questions is very fast and easy. The team is knowledgeable and very helpful. Cons The time it takes for donations to deposit to our bank. Reason for choosing Bonterra Network for Good It was highly recommended and the demo was very easy to follow. Review Source MH Michelle H. President CEO Non-Profit Organization Management Used the software for: 2+ years ### "This system is not what I would recommend now - too expensive" February 5, 2024 5.0 Pros All in one system for communications and donors Cons How each product now is separate and must pay for it which has changed from the initial investment but it is basically the same product Alternatives considered [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[Greater Giving](https://www.capterra.com/p/127257/Event-Software/)[Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) Reason for choosing Bonterra Network for Good All in one product and cost effective at the time Switched from [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) That system did not work for us because it was too complicated. Review Source Response from Bonterra February 28, 2024 Hi Michelle, while I'm excited to see that you chose our product for its all-in-one capabilities and cost efficiencies, I'm sorry to hear that you've had a change of heart. I'm not entirely sure what you mean by paying for each product separately, since this is still an all-in-one product and prices have remained unchanged for a couple of years now. Perhaps there has been a misunderstanding. Please feel free to reach out to our customer support team at success@networkforgood.com or give us a call for more information on your current package. Thank you for reviewing us and choosing Bonterra Guided Fundraising! EE Elain E. Operations Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Center Point - \[sensitive content hidden\] found the solutions we needed in Bonterra (NFG) " February 8, 2024 5.0 I had used NFG at a non-profit I was previously employed. I asked my new colleagues to consider the Bonterra platform and they were equally impressed. It helped that I had the prior experience, however, I'm still learning, but am finding how versatile and easy to use the platform is. Pros \--Ease of implementation and set-up --Combined tools in one platform (donor management, donor communication, fundraising campaign pages) Cons \--Exporting of data was somewhat difficult, but the tech staff at Bonterra has been responsive in helping us work through the process Reason for choosing Bonterra Network for Good I was already familiar with Bonterra and knew its outstanding capabilities. I didn't need to look any further. Switched from [Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/) We need more capabilities than what LGL gave us, plus I was familiar with Bonterra and had already determined its outstanding capabilities. Review Source JE Judy E. Founder and CEO Non-Profit Organization Management Used the software for: 1-2 years ### "Bonterra Guided Fundraising will earn you money and sanity." February 5, 2024 5.0 Our experience has been great from onboarding until today. All staff members were able to figure out Bonterra with little to no questions from their moment of first log-in. Questions were answered as needed. No complaints. Pros We love this CRM. It is so much more than we expected. We are now moving more and more of our functions onto the platform. It has been user-friendly from the start and, as they add more features, it gets even better. We believe that Bonterra will be the software that is used most often now matter what the position in our organization. Cons We found nothing to dislike from day one. Reason for choosing Bonterra Network for Good We chose due to ease of use, features, support, and cost. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) We were looking for all of the features that Bonterra offers. Salesforce would have required significant personalization since it is not built for nonprofits. Review Source Response from Bonterra February 28, 2024 Hi Judy! Wow - can you ever really put a price on sanity?! We're thrilled to hear about your seamless experience with Bonterra Guided Fundraising, and we're beaming with gratitude for your affinity towards our platform. It's rewarding to see your entire team benefit from its user-friendliness and continuously evolving features. Thank you for entrusting your important work to us. Here's to making an even bigger impact together! RB Rebecca B. Chief Development Officer Non-Profit Organization Management Used the software for: 2+ years ### "Best Donor CRM for Non-profit fundraisers" September 7, 2023 5.0 Pros Of all the Donor CRM's that are on the market, Network for Good has, by far, the best user interface of any. The ease of use and intuitive nature of their design makes everything you create and do in the system easy to navigate and complete. There isn't anything I can think of that NFG doesn't do when it comes to nonprofit fundraising, donor management, and communication. As an added bonus, the education NFG offers is helpful to fundraisers at all levels and helps contribute to achieving results. Cons Customer Service can be hard to reach and sometimes unable to assist with questions and issues. Review Source Response from Bonterra September 11, 2023 Hey Rebecca, wow! Thanks so much for the kind words. It's exciting to hear that our software has been able to help you with fundraising, donor management, and communication and that you're finding our education offerings helpful so you can grow your good. We appreciate your feedback on our customer service. We know that it's important to be responsive and helpful to our users, and we're always working to improve our customer service experience. Keep doing awesome things! NS Nancy S. Data Coordinator Arts and Crafts Used the software for: 2+ years ### "Solving Multiple Goals of a Varied Organization" February 22, 2023 5.0 We are managing regular operational donations, a Capital Campaign with donor pledges, sponsor support for specific events and memberships to the organization. All of these work well with minimal need to track anything outside the system but if we do need that, the Export and Import functions make that easy. Customer service has been WONDERFUL and very responsive. Pros Maintaining contacts, donations and associated communications is easy for both centralized data coordination and other users in the organization. We cover Arts, Education and Recreation so our donor base has multiple interests when supporting us. Network for Good allows us to streamline both our internal procedures and our communications processes using email and letters. Cons It's hard to find anything I don't like. However, the Year-End Tax Reporting provides great detail at both a summary and individual donation level. It could benefit from a "Campaign" level subtotal that would help distinguish type of donation but not result in multiple pages for our sustaining donors who have monthly recurring activity. Switched from [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) The donor interface and staff interaction were easier to manage. Review Source DL Douglas L. President Non-Profit Organization Management Used the software for: 6-12 months ### "Disjointed, kludgy, unintuitive, overly-complex, and outdated on the CRM side" November 24, 2020 2.0 We gave it our best shot. We spent days and days trying to import people - without ever really succeeding. I worked for DAYS trying to master the reporting interface. Which looks (and probably is????) extremely and outlandishly powerful. The only trouble is - its SOOOO powerful (and complicated), nobody even uses it. I finally contacted the company to ask if there were any training videos on it - and they (literally) told me that virtually nobody writes their own report definitions. "Most of their customers hire consultants to do that," they said. When I finally DID succeed in writing a couple that worked, they seemed somewhat surprised. Lots of little things just didn't seem to make sense. For example, even -- if I was logged in, and two hours pass, it logs me out, providing the log-in credentials to log back in again - which is fairly common. But if one tries to put in credentials on that page and log back in, it says, in tiny print on an otherwise-white screen upper left, "Forbidden." The one thing NOT to do to a customer who has just paid $4500 for a year's worth of use of a software platform is log him out - and when he tries to use the log-in page to log back in again, tell him it's forbidden. Pros Salsa Engage is a new product. If they had built a CRM from the ground up, incorporating Salsa CRM components, I have a hunch it would have been better. Salsa Engage, for its part, allows one to do online forms, email groups (in a matter of speaking), and some social media integration. (But wow - they didn't.) It will indeed do those automated sequence emails (though not dependably; and strangely, when I informed their customer service that the 'drip' sequence wasn't always working, they literally said, "Yes, if Cons For the CRM side (Salsa CRM), they just bought an off-the-shelf product from another vendor. (DonorPro.) It's a dated interface. (Like - 1965 maybe?) (I jest. But not by much.) Then they tried to figure out a way to cobble it together with their \[better\] efforts in Salsa Engage. The trouble is, if a person doesn't buy access to Salsa CRM, there really is ZERO CRM. For example, one can generate a group email, of sorts, from directly in Salsa Engage. But there's really no way to jot down a mailing address with a phone number in Salsa Engage, solely. (It only accepts contacts with emails.) The whole thing seemd Kludgy, actually. Reason for choosing Bonterra Network for Good One of our workers had become so convinced that Salsa would help us move to the next level. Why in the world I listened without evaluating more deeply, I'll never know. Never again. Switched from [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) One of our workers had become so convinced that Salsa would help us move to the next level. Why in the world I listened without evaluating more deeply, I'll never know. Never again. Review Source NM Nazarina M. Senior Development Associate Non-Profit Organization Management Used the software for: 1-2 years ### "Great for the Value!" August 25, 2021 4.0 Overall, this is a great product. The ease of use is without match and it is perfect for an organization of our size and capacity. I love that people can fundraise for us, and look forward to engaging more donors to do this as we get even more of a handle on the software. Pros I love how accessible this software is. When you don't have a lot of time to dedicate to learning a new program, for the most part, this is extremely intuitive and you can learn as you go, and in nonprofit where things move really quickly and you may wear many hats, I am sure this is something very appreciated by users. Cons I would have like auto-acknowledge in the system for online gifts. Imports should be easier. If I name a campaign that is remotely like something that already exists in the system, the system should allow me to choose it instead of duplicating and causing a "data mess." "Global changes" if such a mess occurs would be helpful so that everything can be changed at once instead of one by one. Not being able to refund in the system is also a pain. Peer-to-Peer could also be easier in that it is difficult to do so as an organization or business as opposed to a person, every time we use it, we have to find creative ways to edit the name above so that the fundraisers can appear as desired by the teams starting the page. Alternatives considered [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) Reason for choosing Bonterra Network for Good ease of use, pricing, peer to pear function Switched from [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) Peer-to-Peer was extremely important to us. The pandemic changed the way we had to engage with our donors and NFG allowed us the flexibility needed to adapt. Review Source CS Cindy S. Administrative Director Sports Used the software for: 2+ years ### "Worthy of your consideration" August 24, 2021 5.0 Network for Good was very responsive when we needed help customizing their product. They were also open to our requests and suggestions for improvements. We were satisfied with the integration process. We felt it occurred in a timely manner. Pros As a smaller nonprofit we appreciate Network for Good's user-friendly design. You can get your staff and volunteers up-to-speed quickly using this software. Reports are easy to customize and the dashboard gives you a quick view of your organization's current donation status. The Peer-to-Peer fundraising feature allows us to create an event that helps us raise over $200,000 annually. Cons One improvement we would like to see is the ability for more complex reporting. Reason for choosing Bonterra Network for Good Simplicity. It had most of the features we wanted without the complexity of a more robust product. This was critical since we have a one-person development department and often use interns for data entry. Review Source KA Kierstin A. Donor Relations Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Good value, great functionality" July 14, 2022 5.0 I am very satisfied with the product so far. My team sees the value in it and we are able to justify the cost even as a small non-profit because of the value it provides us as a donation platform and advanced CRM. Pros I love the ability to send videos to a donor by recording and personalizing the message all within the platform. I had spent a lot of time in the past trying to find a third party to host these features and could not find anything as simple or integrated as this. The custom reports and groups are very easy to create and help to organize our data well. The user experience is great -- it was much easier to learn and then to teach my team than other softwares like SalesForce. I like that the appearance is simple and clean. We really appreciated the assistance with data migration from our old software. Cons I wish that for the price it included a dedicated support representative instead of the ticketing system they have in place. The response time is usually good but I prefer being able to ask someone for help that I already have a relationship with. I also wish there was a bit more technical help -- like a 30 minute one-on-one live virtual tutorial -- with onboarding items like mapping with Quickbooks or setting up the email domains. We are a small team and none of us are trained in IT support. Reading the help articles only helps so much. The last thing I will mention is that I receive a lot of automated emails from multiple people on their team and it becomes a bit overwhelming especially in the beginning of learning the new technology. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Bonterra Network for Good They did not have some of the technology built out that NFG has. However, they are close behind. Weeks after we signed a contract with NFG, Hubspot released much of the functionality we were looking for. Switched from [GivingFuel](https://www.capterra.com/p/128635/GivingFuel/) We had almost no CRM functionality and needed to upgrade our systems as our company grew. The old way of doing things manually and individually was not okay anymore. Year-end reporting was a beast and there was no integration with Quickbooks. Review Source CN Cora N. Board Member Entertainment Used the software for: Less than 6 months ### "Powerful, Useful, Strategic Planing" June 15, 2022 5.0 There are many benefits our organization has gained so far from using Network for Good. First of all, we can now know who our contacts are, and easily communicate with them in several ways, We now have a much better plan in managing our donors, our sponsors, and using online and fundraising techniques. The big picture of the organization is clearer and we have a much better focus on the future of our organization because of Network for Good. Pros The product is easy to use, does what it is suppose to do -- most important, however, is that Network for Good provides excellent training to be able to use the entire program rather than just scratching the surface of all the features. The management of the data is excellent, we can easily access the information and put it to practical use. Cons The most difficult part of the software is, of course, just learning a new program. However, over the many years that I have had to learn new software programs, I must admit that with the assistance of the staff at Network for good, the process has been easier and more immediately useful than other programs. Review Source Response from Bonterra July 5, 2022 Hi Cora, Thanks for the review! It's exciting to hear about all the ways our software has helped your nonprofit achieve its goals. It means a lot that you've taken the time to review us. These comments help us continually improve! Kathleen JH Jenn H. Director of Fund Development & Communications Non-Profit Organization Management Used the software for: 1-2 years ### "The Go to for Fundraising Softwares" June 6, 2022 5.0 I would highly recommend NFG to anyone looking to have an easy way to accept online gifts or tickets for events and keep track of their donors, including communications. NFG has saved us valuable time and money. The customer service team is wonderful and always there to help with any questions or concerns. It is easy to migrate data to NFG, and a team is there with you every step of the way. Pros NFG is truly an all-in-one software for nonprofit database, donation, and communications. No more trying to integrate with multiple softwares. NFG makes it easy to group supporters/donors and segment communications. Cons NFG is constantly integrating new ideas and upgrades to its software. I would like to be able to easily group contacts who have started peer campaigns but that is not an option at this time. There isn't a volunteer database, sign-up side to this software. Reason for choosing Bonterra Network for Good I had previously used NFG at another organization and couldn't imagine using another software. The constant additions to make the software better, the feeling like the customers have a voice and the ease of use makes it the best system. Switched from [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) Donor Perfect didn't have a good way of communicating with donors, reports were hard to pull and the online giving pages were years behind where they should be. Review Source Response from Bonterra July 5, 2022 Hi Jenn, Thanks for the review! We're excited to receive this feedback because it means we're accomplishing our mission of helping nonprofits grow their good. We'll share your comments with our product team and use it to help us continually improve. Thanks so much for being a Network for Good customer! Keep doing awesome things :) Kathleen LV Lorraine V. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "New User with Network for Good" June 16, 2021 5.0 I have to say my overall experience with Network for Good has been excellent. The help is there, I just need to ask for it as the patiently walk me through the steps on a new feature. Pros The feature I liked the best, is first the support system, the tracking of donors for reporting to directors and building our donor base. It has become easier as I've gained confidence in using the program. Cons I like all the features as they have been presented. I just needed to take one step at a time and add other features as confidence is built as we add other features. Felt a bit overwhelmed at the beginning. I needed to the initiative to use the "Help" feature more. Reason for choosing Bonterra Network for Good I've been looking at this program for over 10 years and knew from the presentations it would be the right one for us. It awhile to convince the board of directors how this will save us money and time in many areas since we are such a small nonprofit with no staff other than the executive director. Review Source MS Marcie S. Executive Director Individual & Family Services Used the software for: 1-2 years ### "The Investment Paid for Itself Almost Immediately-- Highly Recommend! " June 21, 2021 5.0 One fundraising event of ours increased its proceeds year over year by 550% when we added in the peer-to-peer platform through Network for Good. We also found the events platforms to be super helpful with ticket sales and raffle sales. Pros The product is very user friendly. The peer-to-peer giving platform took our fundraising to the next level-- even during a pandemic. We love the text feature and use it to communicate with our large volunteer base. The group messaging is a fun feature and we love the email creators. Everything is in one place. All of our people are in one place! We are organized, sleek, professional, trendy, innovative, and we're able to make giving "easy" because of the Network for Good software. Cons The integration took a bit of time and we still have some cleaning up to do of multiple contacts, etc. That's to be expected though. All in all, the process was as smooth as it could have been. Reason for choosing Bonterra Network for Good Network for Good had everything we needed. We made our money back in the first quarter after purchasing the software. It was a great investment and took our nonprofit to the next level! Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.