# BambooHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is BambooHR the right Workforce Management solution for you? Explore 3139 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/110968/BambooHR/reviews --- BambooHR 4.6 (3139) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 21st, 2026 # Reviews of BambooHR Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews Timothy C OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “It has allowed us to scale our onboarding—sending out digital offer letters and new hire packets in minutes rather than hours—while keeping our employee data clean and compliant. While no software is perfect—the reporting engine can feel a bit rigid when you need hyper-specific, cross-tabular data—the trade-off for such an intuitive user interface is well worth it.“ March 13, 2026 Nicole D Community ManagerReal Estate, 11 - 50 employeesUsed the software for: 6-12 months. “I find it difficult to add mileage using the app and there is no way to even access the tab for 1:1s with my supervisor in the app.“ March 28, 2026 Chris C Manager, Business DevelopmentSports, 201 - 500 employeesUsed the software for: More than 2 years. “I have applied for many other jobs on different websites and the user interface and ability to add the necessary pieces of a job applications are most easily done on Bamboo.“ October 27, 2025 RV Rakhi V QA LeadInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “Some areas feel a bit limited once you need more detail—like- reporting or pulling specific insights can require extra steps or doesn’t always give the exact view you want without workarounds.“ March 27, 2026 BT Beth T Human Resources ManagerConstruction, 51 - 200 employeesUsed the software for: 1-2 years. “BambooHR has really helped us streamline data, reporting, storing documents, accruing PTO accurately and we also use it as our Applicant Tracking System via our website.“ April 30, 2025 JW Jamalleh W Human ResourcesTelecommunications, 11 - 50 employeesUsed the software for: More than 2 years. “There is a lack of follow through with tickets, poas on file get lost and the onus is on the employer to get it, and lastly there is no tracking of tickets with a unique identifier for every request sent to the bamboo tax team.“ May 23, 2025 RV Rakhi V QA LeadInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “It’s reliable, easy to navigate, and does a great job of keeping HR information and processes organized in one place. While there are a few areas that could be smoother—especially around deeper reporting and reducing clicks—it’s still a solid tool for day-to-day HR needs.“ March 27, 2026 RV Rakhi V QA LeadInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “Also, the user experience can feel slightly inconsistent depending on the section you’re in, so a few workflows take more clicks than expected.“ March 27, 2026 ## Showing most helpful reviews Showing 1-25 of 3139 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jamie H. Owner Food & Beverages Used the software for: 1-2 years ### "One of the ones to look out for" January 17, 2026 5.0 The attendance tracking and overall value of money spent on bamboo HR definitely has me referring them to all of my colleagues. Pros What I love most about bamboo HR was help personal, the software adhere to your company even something as small as the colour scheme and your company logo. That definitely means a lot to small business owners like me. Cons There’s not much to dislike about bamboo HR however one thing that I didn’t like too much was the implementation time. It took a little long to get fully implemented however it was worth the wait. Switched from [Rippling](https://www.capterra.com/p/172127/Rippling/) I made the switch because bamboo HR’s customer support is top-tier. I never have to worry if I am going to be on hold for an hour and I always get the necessary answers that I need. Review Source KW Katy W. Sr. Director, Talent Management Information Technology and Services Used the software for: 2+ years ### "Bamboo is a Solid HRIS for Growing Organizations" September 4, 2025 4.0 Our usage of Bamboo was more as an overlay system - as a multi-national employer, we have multiple payroll systems which created challenges with reporting and data analytics. The Bamboo platform allowed us to aggregate our data and maintain a unified system for reporting. We do also use the Onboarding module which has definitely helped us streamline the onboarding experience for both the new hire and internal teams. Not having leverage the Payroll & Recruitment modules I can't weigh in, though we did obtain a quote for full-service payroll at one point which was extremely competitive and comprehensive. We didn't pursue it as we weren't ready to move our Payroll at that time, but it was a compelling option! I'd recommend Bamboo for small to midsized organizations that are looking for a platform that has the ability to integrate with a multitude of HR and non-HR platforms, has solid reporting and an overall good user experience. Pros The Bamboo platform is very intuitive and customizable. The availability of integrations enabled us to combine records from multiple payroll platforms so we had one unified system for reporting & analytics. The Bamboo support team is also top notch - super responsive and easy to reach. The cost of the platform is very competitive, though some recent changes were implemented that force you to purchase modules you may not need. Cons Based on our usage of the platform, there was very little we had issues with. Perhaps the one area that we had some challenges with was the Onboarding module and the way you're able to configure tasks. For example, there isn't an option to configure a task based on whether the role is a people manager role. In the reporting functionality, there is an option to filter for whether the person is a Supervisor (i.e. has direct reports). But this option doesn't carry over to Onboarding, so unless you build a task by Job Title and maintain that task, you have to manually add the task when the person being hired is going to be a Supervisor. Alternatives considered [Rippling](https://www.capterra.com/p/172127/Rippling/)[Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing BambooHR The other platforms were more than we needed and we didn't have the ability to select only the functionality we needed. Review Source VC Vicente C. Quality Technician Automotive Used the software for: 6-12 months ### "Evaluating BambooHR" February 28, 2026 4.0 My overall experience with BambooHR has been moderate. It helps tracking employee's records, time off convenient. Pros What I liked most about BambooHR is how it simplifies managing employee and information in one place. I appreciate the intuitive interface which makes it easy to track time off and records. Cons What I liked least about BambooHR is the mobile functionality is limited compared to the desktop version. Review Source AM Ami M. General Manager Construction Used the software for: I used a free trial ### "Bamboo HR is absolutely suitable" March 7, 2025 3.0 Overall, we didnt think it was a bad software solution for HR use. It allowed for time and expense tracking, benefits administration and employee unboard and oerformance review and tracking. We just preferred our currebt solution and decided to stick with it. Pros We thought the backend/admin user interface was very easy to navigate and didnt require alot of training to be able to use the prgram efficiently. Cons Ultimately, we discovered that the software features were not as robust and not as easy for our employees at large to use and manipulate as our current solution and and decided Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing BambooHR We didnt. We did a free trialmof Bamboo to facilitate whether or not we wanted to switch and ultimately decided to stick with ADP Review Source RG Rajesh G. Operations manager Computer Software Used the software for: 1-2 years ### "The HR Software That’s Great—But Not for Everyone" November 12, 2025 4.0 Pros It has a side panel and a top panel. Side panel has a home page, my info, info about the team members and files. On top is inbox, resources and settings. Home page gives a nice overview for the company. Also one can visually see the hierarchy in an org chart. Cons The scope of this tool is limited in this day and age. It seems outdated. Limited customisation eg for organisations with multi-entity Switched from [Personio](https://www.capterra.com/p/158622/Personio/) It was not able to address our multiple entity requirement, especially for USA. Also it was clunky ( at least then ) Review Source VR Verified Reviewer Director, Financial Planning and Analysis Information Technology and Services Used the software for: 2+ years ### "The Best HRIS, But Has Room for Enterprise-Grade Feature Growth" August 3, 2025 4.0 Love it, but it lacks the customization and data architecture that would better support us as we scale and integrate with more and more systems. Pros The end user experience is unrivaled. Simplicity, surfacing only the most relevant information. The approval processes allow you to comment back and forth with other approvers and clearly shows where it is in the approval flow. Cons The inability to add custom fields to standard tables requires the creation of separate custom tables that are not connected to standard tables and requires the duplication of data. The approval workflows should be more customizable in the order and quantity of approvers and even more dynamic of who the approvers are. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reason for choosing BambooHR End user experience is so much better than the alternatives despite lacking some Enterprise-Grade functionality Review Source DO Diane O. HR Manager Non-Profit Organization Management Used the software for: 2+ years ### "Simple but easy to use platform" July 10, 2025 5.0 Implementation was smooth. Adoption rate is 99% and all of our staff have enjoyed the software and capabilities to manage their own information. Performance reviews were never a breeze, but I got all reviews done within 3 months - which would normally take about 10 months, with constant pushback from my managers. Pros The platform is very user friendly. That we're able to customize the platform colors and company logo, helps make it feel more like an extension of our company. Cons Not a con necessarily, I just wish that BambooHR was more like a PEO. We love the platform and really wish we didn't have to use multiple platforms to handle our HR tasks. Alternatives considered [Lattice](https://www.capterra.com/p/151676/Lattice/) Reason for choosing BambooHR Pricing was the biggest factor, second only to user interface. Review Source VR Verified Reviewer Founder Apparel & Fashion Used the software for: 1-2 years ### "Reliable applicant tracking tool / HR system" December 3, 2025 4.0 Overall, my experience with BambooHR has been really solid. It takes care of the essentials smoothly and genuinely streamlines day-to-day operations. There are a few moments where I wish the system were more flexible, but the overall workflow is reliable, clear, and easy to work with. Pros What I appreciate most about BambooHR is the clarity it brings to daily operations. It’s user-friendly, reliable, and streamlines the entire workflow so everything (and everyone) moving smoothly. Cons What I like the least about BambooHR is the lack of flexibility in certain areas. It’s great for the basics, but when you need something slightly outside the template it gets much harder to do. Alternatives considered [Freshteam](https://www.capterra.com/p/166825/Freshteam/) Reason for choosing BambooHR I chose BambooHR over other solutions due to recommendations from a former colleague Review Source LD Leo D. Embedded software engineer Computer & Network Security Used the software for: I used a free trial ### "BambooHR: Surprisingly Functional, Shockingly Simple" January 9, 2026 4.0 Overall, using BambooHR is surprisingly pleasant—almost suspiciously easy for HR software. It actually does what it says on the tin, with just enough quirks to keep you entertained. You spend less time wrestling with paperwork and more time pretending HR is fun, which is… somehow impressive Pros My favourite part was that it doesn’t make basic HR tasks feel like a full-time job. A surprisingly low bar, but BambooHR clears it Cons The only downside? You can’t bend it into a full circus act. Other than that, it’s almost too simple. Switched from [Activ People HR](https://www.capterra.com/p/10004548/Activ-People-HR/) BambooHR is great… if you like simplicity. But once our needs grew, we wanted something a little more ‘grown-up,’ so we moved to PeopleHR for the extra features and flexibility. Review Source VR Verified Reviewer Owner and GM Construction Used the software for: I used a free trial ### "Good software with a broken sales process" September 10, 2025 1.0 The sales experience has been horrific. I was even hung up on by the most recent person I spoke with. Why can't companies just have transparency and integrity in their pricing. Pros After reviewing their website and attending a demo, their software seems to have all the features I would need and a very intuitive design. Cons The sales process is broken. I have tried multiple times to get pricing and they insist on getting information that is irrelevant to the pricing. They have 3 tiers and I just want to know what the pricing is for each tier. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/)[Rippling](https://www.capterra.com/p/172127/Rippling/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reason for choosing BambooHR I did not end up choosing BambooHR due to their broken sales process and lack of transparency in their pricing. Review Source LS Laila S. Client Care Coordinator Hospital & Health Care Used the software for: I used a free trial ### "Need continuous feedback and development" March 9, 2025 4.0 when I worked for a business with highly complex HR needs we had to consider alternative solutions. it should include different province taxation, advanced deductions and international payroll options. it should be more optimized to run more faster, be more smoother and be feature-rich. Pros it seems to be very intuitive and easy to navigate interface. Very simple for anyone really to use without a huge learning curbe. It has employee data management, time off tracking and performance management. It also allows staff to access and manage their own information hence reducing hr's workload. it also can easily be used with other apps and platforms and offers integrations. Cons pricing is expensive with the upfront cost. It also requires add-ons and it is less robuts than dedicated payroll solutions. The customization I also find is limited. I find that if the companies are large, other systems are better suited than fit their needs than Bamboo HR. Alternatives considered [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) Reason for choosing BambooHR It's particularly strong in time and attendance tracking, making it suitable for businesses with hourly or shift-based employees Switched from [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) It's highly scalable and offers advanced analytics and reporting. Review Source DB Delfina B. Global Finance Maneger Information Technology and Services Used the software for: I used a free trial ### "Great tool for US and big companies" May 13, 2025 3.0 Pros I like that they cover fully the recruitment process and make it more dynamic. Also, it is ideal for big teams and big companies that hire several people at the same time, and are connected to different departments Cons I don´t like that it´s more useful for companies based in the US. Im working in a company in Spain and the support center was not even based in europe Alternatives considered [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/)[LinkedIn Recruiter](https://www.capterra.com/p/234965/LinkedIn-Recruiter/) Reason for choosing BambooHR It is better for the recruitment process and is well structured. Review Source KS Karleen S. HR Manager Plastics Used the software for: 6-12 months ### "BambooHR - A Wise Choice!" January 9, 2025 5.0 Overall, Bamboo HR is an excellent HRIS platform. All the basics are covered including: Time & Attendance, Employee Documents, Employee Profile, Attendance Management just to name a few. It is easy to navigate through the site - and all of the applications are at your fingertips. The software is easy to learn. They offer a good after-sales customer support service. Pros Very comprehensive platform. Easy to navigate through the software, simple design structure to manage employees, profiles, attendance and training and development. Easy to learn software. Cons Sometimes there is a delay when loading documents and when entering the new employee setup, but that should be expected. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing BambooHR It was the complete package. The cost was reasonable and the sales/support team were great. Review Source EP Erika P. HR Manager Legal Services Used the software for: 2+ years ### "Good for smaller companies! " January 29, 2026 5.0 We loved BambooHR, and I do miss it. However, we grew so much in size, that BambooHR could no longer support us the way we needed, and we found ourself doing a lot of manual processes on our own. Pros For me: the simplicity. The employees would say they liked that it showed a live countdown to the minute of how many hours/seconds they have worked (while still clocked in). Cons The limitations for larger mid-size companies. Of course, when we switched carriers I heard that they expanded their capabilities, so maybe they are better than when we used them in 2024. Review Source VR Verified Reviewer Planner Buyer Textiles Used the software for: 2+ years ### "Staple for HR and Employees" August 6, 2025 5.0 BambooHR has been easy to use, helpful for finding and posting resources, and generally an integral part of our HR. Pros BambooHR has been very easy to navigate and use due to its straightforward interface. The layout is logical, and it provides a useful tool for seeing who will be out of work. Cons Can be a bit outdated and clunky to use, although that’s largely a generational preference. It would help if you could easily flip between languages since my Portuguese employees ask for help. Review Source VR Verified Reviewer CDCA Hospital & Health Care Used the software for: 6-12 months ### "BambooHR 5/5 Great app" December 30, 2025 5.0 I love it. I have used several different apps for timesheets and payroll tracking, this hands down the best app with the most features. Pros Super easy to us and navigate. Allows me to easily track all my timesheets, pay stubs and request time off. Also let's me know if their are any new company policy documents I need to sign. Cons It sometimes has trouble loading, but very rare. There have been a few times no one in the company could clock in. Review Source Holly D. HR director Hospital & Health Care Used the software for: 6-12 months ### "Convenient app and helpful software" February 1, 2026 5.0 My overall experience has been very positive. I haven't integrated other software or programs yet, but we're still deciding if our company plans on doing that. Pros I really like how this manages employees hours, time off requests, their information and the option to also manage payroll. The app is also really convenient. Cons The only thing i dont care for is i had slight difficulty contacting customer support and getting a prompt response. Review Source CB Cheryl B. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to use" April 16, 2025 5.0 I enjoyed using bamboo HR. Like I said previously, it was easy to use and always had customer support available if needed. Pros It was easy to clock in and clock out. It also was easy to enable locations to know where your employees are clocking in and out. Cons Sometimes it glitched and people that would clock in or never clocked in, or they would be clocked in and clocked out at the same time. Review Source VR Verified Reviewer CEO Information Technology and Services Used the software for: 1-2 years ### "Decent HR system" January 20, 2026 5.0 Easy to use and does the job. Simple holiday approval with nice automation. Nice org chart display Pros Easy to use intuitive software. Profile features let's you see where you are as an employee easily. Cons I'm not sure the way your holiday entitlement is displayed is as good as it could be. Where you have requested holiday, which has not yet been approved you are still shown the total amount of holiday available, even when you select calculate. This is misleading. Review Source MP Matthew P. Director Religious Institutions Used the software for: 2+ years ### "BambooHR is a superb Employee Management Software" March 25, 2025 5.0 This has been a winner software for my company of 150 employees. Pros Great for everything to do with employee management, performance reviews, shared essential data and much more Cons Sometimes under “Hiring”, individual resumes and cover letters will not open in Chrome. When this has happened, I have switched to Microsoft Edge. Later I discovered that simply refreshing the browser sometimes corrects this problem in Chrome. Review Source CH Carl H. Consultant Maritime Used the software for: 6-12 months ### "Great system and easy to use" November 15, 2025 5.0 Really like the system and find it infinitely easier to use than some of it's competition. Easy to customise and tank Pros Very easily laid out allows you to customise your home page as a user. The ability to track new starts and see company up dates at a glance is useful Cons The timeshare function is a little clunky if you're trying to use it via a mobile app and solutions takes some time to input them Review Source SM Sandra M. Owner Food & Beverages Used the software for: 1-2 years ### "Reliable and user-friendly " August 10, 2025 5.0 Pros BambooHR is a centralized place for payroll, HCM, recruiting, onboarding, offboarding, and employee engagement. I love how it is so intuitive to use. Cons I’ve noticed since recent updates, employee informations being deleted upon offborading, this information is hugely important and should always be retained. Review Source AW Ayannia W. Executive admin Alternative Dispute Resolution Used the software for: 2+ years ### "Weighing out options " December 13, 2025 5.0 Overall it has benefited the employees the teams that use it and why it’s a software we decided to pick up! Pros Easy to use Centralize HR data Reduces paperwork Helps stay organized and compliant Continues to show how evolved we are in where we can be paperless and stay within boundaries ! Cons It charges employees every month, could be more fitttinh. Certain features that are needed are charging extra ! Review Source DG Danielle G. HR Business Partner Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Easy to use! Keep it up with updates so we can get more customization!" May 23, 2025 5.0 Overall, I have had a positive experience with BambooHR. If they keep updating the system and giving us more customization AND start integrating with MVP health care and Guardian Insurances, we will be a long-term customer. Pros The system is very easy to use and everything seems to be where it should be. Customer service is top notch! I always get a response within a day. Cons Because of the ease of use, there are limitations to how customizable the system can be. Time Off accruals is a good example. There also needs to be more integration with major health insurance providers. Review Source NW Nikki W. Operations Manager Hospital & Health Care Used the software for: 2+ years ### "Loved working in BambooHR" June 17, 2025 5.0 Easy to use, great help guides and customer service. Prior to the subscription changes, it was nice to only pay for what we needed. Pros BambooHR was so easy to use, had robust features for recruitment and onboarding, and payroll integration was great. Cons The only downside to BambooHR was the recent subscription changes. The new subscription tiers came with an increase of price and we were unable to keep the subscription we had, resulting in needing to find a different system due to the cost increase not being feasible for our small business. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.