# BambooHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is BambooHR the right Human Resources solution for you? Explore 3443 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/110968/BambooHR/reviews --- BambooHR 4.6 (3443) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 22nd, 2026 # Reviews of BambooHR Ease of use 4.7 Customer Service 4.5 ## Pros and Cons in Reviews Intuitive and accessible platform 96% positive reviews out of 628 Most reviewers find ease of use valuable, highlighting intuitive navigation, minimal training needs, and simplified HR tasks. Shani S COO, 51 - 200 employees. "It's very intuitive and you can tell that it's designed by people who are passionate about people management." Payroll integration and flexibility issues 42% negative reviews out of 314 Some reviewers describe payroll as lacking seamless integration, requiring manual work, and offering limited automation or customization. Mark H Operations Manager, 11 - 50 employees. "What I liked least about BambooHR is that the payroll features are not great and it is not quite as helpful as Google Drive is." Comprehensive HR process automation 96% positive reviews out of 429 Most reviewers describe HR management as streamlined, centralizing employee data, automating tasks, and improving workflow efficiency. Sathwika M SDET, 51 - 200 employees. "It has significantly streamlined our HR processes and improved efficiency across the team." High and escalating costs 44% negative reviews out of 216 Some reviewers indicate pricing is expensive, with add-on fees, per-employee charges, and limited transparency for smaller businesses. Christian A Manager, 2 - 10 employees. "The only thing holding me back is the lack of transparency in showing the pricing for core vs pro on their website." Modern, clean user experience 95% positive reviews out of 330 Most reviewers report the user interface is visually appealing, logically organized, and easy for teams to adopt quickly. Fabrizio G Architectural Designer, 51 - 200 employees. "The interface is very clean and easy to access all the features and the overall resources management quality through the product is productive and the performance management is very simple." Frequent glitches and slow support 64% negative reviews out of 202 Some reviewers report bugs, inconsistent workflows, occasional crashes, and slow customer support response times, especially outside the US. cole A Technician, 11 - 50 employees. "Sometimes slow causing issues with punch times, has intermittent issues with the time punch button not registering" ## Showing most helpful reviews Showing 1-25 of 3443 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Lizette V. Inventory and Rebate Accountant Facilities Services Used the software for: 1-2 years ### "Simple and User-Friendly" May 5, 2026 4.0 My overall experience with has been positive. I find it straightforward and easy to use for everyday tasks like requesting time off, checking my remaining vacation hours, and signing or reviewing documents. It keeps everything organized in one place and makes it easy to see who’s out on specific days. While I’ve occasionally run into issues with pages not loading, overall it’s been a convenient and reliable tool. Pros What I like most about is how easy it is to use as an employee. Requesting time off is simple, and I can quickly see my remaining vacation hours without confusion. It’s also convenient to sign and review documents in one place. I like being able to check who’s out on specific days, which helps with planning work and staying organized. Cons What I liked least about is that it can occasionally be slow or fail to load content properly. There were times when I couldn’t access the system or had to wait and try logging in again later, which was frustrating, especially when I needed quick access to information or to complete a task. Review Source AT Allyson T. Early Literacy Tutor E-Learning Used the software for: 6-12 months ### "Easy to Use and Navigate" April 20, 2026 5.0 I have been using for the past few months with my current employer, and so far it has worked well for me. I have not run into any problems or issues when tracking my time sheets. Everything on the website is easy to use, learn, and navigate. I would highly recommend this system if you are looking for a way to manage your employee's payroll as a small business owner. Pros I like that it is easy to input your time into the system. If you make a mistake, it is also possible to go back and edit. The overall system makes it effortless for my employer to review and track the hours towards my payroll. If there are any notes that need to be added, there is a notes function that makes it possible to communicate any changes or updates to my time for the day. Cons So far I haven't encountered any negative aspects of using . Everything so far has been very straight forward and easy to understand. If there is a problem, however, I have faith that customer support would be able to help resolve the issue. Switched from [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) I switched from Salesforce because I switched the companies I worked for. Review Source MS Matt S. Director of Finance Plastics Used the software for: 6-12 months ### "BambooHR Review April 2026" April 24, 2026 3.0 I would describe my overall experience as positive, although there are some obvious missed opportunities. The reliance on an AI Help bot has been frustrating. Pros Bamboo has been easy to setup and easy to use, for both management and staff. The onboarding team was great and the experience has been positive. Cons My biggest frustration is that my staff cannot see their timesheets in app unless we enable the option to log in/out via app, which is something that we do not want to do. Based on this, our staff cannot see their hours via app. I had to reach out to support to get this explanation because the AI Bot said it should work (but didn't). Review Source MS Mark S. Human Resources Construction Used the software for: 2+ years ### "Easy to use and set up." February 26, 2026 4.0 It has been a good experience overall, they keep raising the pricing which doesn't make sense. But for now we are okay using it. Pros I like that it is very user friendly. I feel like as far as HRIS tools it is incredibly easy to set up and start using. The document signing is very handy and easy to use as well. Cons has the bare bones when it comes to integrations. Its a great product but unless you are using their preferred software partners your toast. Otherwise you are rocking a CSV import. Alternatives considered [Arcoro](https://www.capterra.com/p/82529/arcoro/) Reason for choosing BambooHR Price and ease of use was our main consideration. Review Source MC Mark C. Senior SRE Information Technology and Services Used the software for: 1-2 years ### "Good Product" April 24, 2026 5.0 It is good, and I'm sure they will add more features in the coming days. They should add options to store personal company documents at one place so that we can access from every where. Pros Tracking Leaves and company employee details whether they are working or who is on off on a given day has become very simple and it also great to verify other job info and perfonal info like tracking birth days. Cons I don't see any Cons as of now, but it would be great if they can add calendar support and provide more options to track events and send notifications for the bookmarked events. OR search employees based on experience or technical skills etc Switched from [greytHR](https://www.capterra.com/p/150850/greytHR/) I think this product is better and cost effective and user experience is great Review Source SG SABRINA G. Account director Marketing and Advertising Used the software for: 1-2 years ### "Love it - prepare to read" May 19, 2026 4.0 I am a manager who appreciates having key information on my team at a glance! I really love how user friendly it is, but i think we should be able to see more about the team? maybe build a view ourselves? having a little bit more settings could be cool, but bamboo has been an ally to my role and I appreciate it!! (feels younger ??if that's even a thing? Like more modern, actual. Love it!) Pros Ease of use, the reminders for teams anniversaries and birthdays are awesome and well scheduled (ahead of time, the week of, etc). Having the insta and Linkedin links is a cool idea too! Love how you can see your team's calendar when approving vacations too, super helpful. Cons I think the level of profil personnalisation is cool , but we should do more a little bit! Color, emoji, pronounms, vue, dashboards even maybe? Alternatives considered [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) Reason for choosing BambooHR easy of use, overall brand tone more fitting to my personnality Review Source KL Karina L. Accountant Computer Software Used the software for: 2+ years ### "Love BambooHR" April 21, 2026 5.0 I love , and I've recommended it to a few clients. The support team is excellent and replies very fast. Pros All information related to employees, including payroll, benefits, assets, and training, can be found in one place. Cons I don't like that sometimes it is not very intuitive when it comes to changing employees' information; it feels like you have to make different steps to have the information to show up in payroll, and I sometimes have to reach out to support for that. Switched from [Gusto](https://www.capterra.com/p/131882/Gusto/) We needed to manage all the information in one place. Review Source TS Tae S. Operations Manager Computer Software Used the software for: 2+ years ### "Highly Recommend BambooHR" April 21, 2026 5.0 Overall, my experience with has been very positive. It’s a user-friendly system that makes everyday HR tasks efficient and easy to manage. The simplicity and thoughtful design make it accessible for all employees, not just HR teams. Pros stands out for its simplicity and clean interface. The platform is very intuitive, making it easy to navigate without much training. As an employee, requesting time off is quick and straightforward, and the org chart feature is especially helpful for understanding team structure and roles across the company. Cons I haven’t encountered any significant drawbacks while using . The platform meets my needs well and performs reliably. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) I switched companies, but I like bamboo much better Review Source TW TeriAnne W. Property manager Real Estate Used the software for: 6-12 months ### "Easy Of BambooHR" May 15, 2026 4.0 My over all experience has been good, easy to use. If there is issues its usually resolved fairly quickly Pros The convivence of using it on mobile or desktop. Being able to keep notes of job performance. I like that you can have job posting and review candidates right in the app. Cons Often times are not calculated when someone punches in or out. Then it was to be corrected. When doing assessments, it doesn't like to work in the phone app and you have to use a desktop. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Company chose to change due to issues with previous software Review Source MM Mike M. Customer Experience Manager Medical Devices Used the software for: 1-2 years ### "Pros/Cons - Mike Muniz" April 22, 2026 4.0 I feel like the pieces that I use on a weekly basis are easy to navigate. However, finding more in depth information for some of the employee resources/benefits available to us can be a bit of a project. Pros I like that has the ability to be a one stop shop for employee facing resources and benefits. Cons I would like to have the ability to set reminders for things like use of benefits as well as an updated link for the Employee benefits guide. Switched from [Paylocity](https://www.capterra.com/p/86714/WebPay/) I am unsure, as an end user I was not part of the decision making process for the switch. Review Source VR Verified Reviewer Director, Financial Planning and Analysis Information Technology and Services Used the software for: 2+ years ### "The Best HRIS, But Has Room for Enterprise-Grade Feature Growth" August 3, 2025 4.0 Love it, but it lacks the customization and data architecture that would better support us as we scale and integrate with more and more systems. Pros The end user experience is unrivaled. Simplicity, surfacing only the most relevant information. The approval processes allow you to comment back and forth with other approvers and clearly shows where it is in the approval flow. Cons The inability to add custom fields to standard tables requires the creation of separate custom tables that are not connected to standard tables and requires the duplication of data. The approval workflows should be more customizable in the order and quantity of approvers and even more dynamic of who the approvers are. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reason for choosing BambooHR End user experience is so much better than the alternatives despite lacking some Enterprise-Grade functionality Review Source VR Verified Reviewer Community Manager Real Estate Used the software for: 6-12 months ### "Positive Experience " March 28, 2026 5.0 Overall, I’m very pleased with the software! It’s been a great addition to our resources and we continue to rely on it more and more. Pros It is very easy to use and navigate. We keep adding the use of more features of the software for our team and it’s been a great resource! Cons We use the system to track mileage and topics for 1:1s with our supervisors (among other things). I find it difficult to add mileage using the app and there is no way to even access the tab for 1:1s with my supervisor in the app. Review Source VT Vicky T. Marketing and Special Projects Manager Non-Profit Organization Management Used the software for: 2+ years ### "User-Friendly and Better than ADP" April 23, 2026 5.0 My experience has been very pleasant overall, and when I saw my husband using it for his work too, I said it's awesome! Pros I like the look and feel of . At my past job, we used ADP, and it was always glitchy and felt very outdated. I like that I can see my payroll easily, and they have filters you can use to update it to your liking. The job posting feature is easy to use. I love being able to see when other people at my company are on vacation or not. We are a small company, and I do not know how much we pay for it, but it works for us. I know when we were big, it was a great way to see what everyone was up to, and it tracks birthdays and work anniversaries. It's super cool. Never used the customer service support, but I know our contractor does, and they said it's good. No complaints. They are definitely worth joining. Cons It's weird that it's set up by the company's domain, so if you do not know it, sometimes you have trouble logging in. For example, anywhere I do not have the link bookmarked. But, aside from that, they are great. Review Source MM Monneth M. Senior Production Accountant Entertainment Used the software for: 2+ years ### "Simple but Effective" May 15, 2026 4.0 Overall, has been a transformative tool for our small-to-medium-sized business management. It has effectively centralized all our employee data into a single "source of truth," significantly reducing the time spent on manual administrative tasks. The automation of the onboarding process has improved the new-hire experience, making our company look professional from day one. Communication across the team has also seen a boost due to the centralized directory and announcement features. It provides excellent value for money by combining several HR functions—applicant tracking, onboarding, and record-keeping—into one seamless package. For any growing business looking to move away from messy spreadsheets to a professional, automated HRIS, BambooHR is a top-tier choice. Pros What stands out most about is its incredibly intuitive and clean user interface. Unlike many legacy HR systems that feel clunky and dated, BambooHR feels modern and is easy for employees to navigate without extensive training. The self-service portal is a major highlight, allowing staff to manage their own time-off requests, update personal information, and access company handbooks effortlessly. Additionally, the reporting tools are powerful yet simple to use, making it easy to pull insightful data on turnover, headcount, and employee satisfaction (eNPS) in just a few clicks. Cons While the core HR functions are excellent, the payroll integration can sometimes feel a bit restrictive depending on the complexity of your organization’s needs. While they offer their own payroll solution, migrating to it or syncing it with third-party providers occasionally results in minor data discrepancies that require manual auditing. Furthermore, while the performance management module is good for standard reviews, it lacks some of the deeper, more customizable competency mapping and 360-degree feedback features that specialized performance platforms offer. Review Source SU Shatakshi U. Customer Support Specialist Human Resources Used the software for: 2+ years ### "Best Platform " April 21, 2026 5.0 Pros The user interface is genuinely impressive, offering a seamless and intuitive experience from start to finish. Everything feels thoughtfully organized, making navigation effortless even for first-time users. The design is clean, visually appealing, and free from unnecessary clutter, which enhances usability. Each feature is clearly labeled and easy to understand, reducing any learning curve significantly. It’s evident that a lot of attention has been given to user experience, ensuring that interactions feel smooth and efficient. Overall, the UI stands out as both functional and engaging, making it a pleasure to use on a regular basis. Cons There are no real drawbacks to highlight, as everything works smoothly and the overall experience is very positive. The interface is easy to use, making it accessible even for those who are not very familiar with similar platforms. Navigation feels natural, and most features can be understood without much effort. While there are occasional moments when it feels a bit slow, they are infrequent and not significant enough to be considered a true downside. Overall, the performance remains reliable, and the ease of use combined with its functionality makes it a highly satisfying experience. Review Source MK Mason K. Constituency Advisor Government Administration Used the software for: 1-2 years ### "Great service wow" May 11, 2026 5.0 Overall, my experience with has been positive. It’s a reliable and user-friendly platform that saves time on everyday HR tasks and keeps information well organized. While it may not cover every advanced use case, it’s a solid choice for organizations looking for an efficient, easy-to-manage HR system. Customer support has generally been responsive, and the product feels stable and well-maintained. Pros is very easy to use and has a clean, intuitive interface. It works well for core HR needs like employee records, time-off tracking, and basic reporting. The system is straightforward enough that most staff can use it without training, and managers can quickly approve requests or look up employee information. It’s especially strong for small-to-medium teams that want a centralized, organized HR system without unnecessary complexity. Cons Some features feel limited or locked behind higher-priced tiers, particularly around advanced reporting and integrations. Customization options can be restrictive, and payroll features may not be robust enough depending on jurisdiction or organizational needs. For teams with more complex HR requirements, can feel a bit basic. Review Source BD Barrett D. Night Auditor Hospitality Used the software for: 2+ years ### "BambooHR is GREAT!" November 7, 2025 5.0 My overall experience with has been nothing but amazing! I haven't had any issues with the system; it doesn't crash, provide errors, nor freezes. Every document HR sends through BambooHR never has any issues and the layout is very simple and clean. Pros The main aspect I enjoy about is I can change my personal information so I don't have to contact HR; which saves time. Our HR also sends the monthly newsletter through BambooHR so it is nice to be updated on monthly events that occurred or will occur. It is also nice that the software tracks when you started with a company; so you never have to wonder when you started. Cons I can't think of a single aspect that I dislike about . The system has never crashed on me and the site is nicely organized. It probably took me less than 10 minutes to figure out the layout. Review Source CS Camren S. Admin Assistant Machinery Used the software for: 1-2 years ### "Bamboo is the HR easy button" April 21, 2026 5.0 Anytime I need help with anything, our rep is available to help. The system is easy to use, and I can always remember how to do anything I'm shown. Pros Ease of use, Customer Support, Communication I love being able to communicate with our entire organization with the click of a button! Cons I don't have anything I don't like! Bamboo HR is user-friendly. I can help our employees with anything they need and show them how to do it themselves on the app! Review Source IS Isaac S. Customer Support Associate Telecommunications Used the software for: 1-2 years ### "Great Tool!" April 22, 2026 5.0 On average, its firendly user, easy to read for both leadership, staff and employees. I've had teh opportunity to be on both sides, and I found it really useful for small to medium businesses who want better control over their staff. Pros The fact that it is an easy-to-use tool and allows me to keep track of my performance and communication with HR makes it more accessible. Cons Sometimes accessibility from other devices outside my desktop could be challenging. When I was a supervisor, I had a good experience with all the features the website offers. Yet some features were never available for me due to a lack of training, or my manager wouldn't use the platform for some topics. I'd love to know all the wonders the platform offers. Review Source JK Jarosław K. Director of Support Translation and Localization Used the software for: 2+ years ### "Good and reliable" October 1, 2025 3.0 If your business is just starting out or relatively small, Bamboo might be the best fit for you. It has everything it needs, but without any feature standing out. Pros Bamboo is an affordable option for companies needing an HR system with all the essential features. From the user's perspective, the UI and various functions are easy to understand, and for most day-to-day functions, you are just a click away. Cons The UI for Time Tracking is atrocious, but it used to be good. If you need to view the entirety of your tables, you cannot do that unless you engage in side scrolling. To edit records for a given day, you need to enter edit mode for a specific table and again scroll down to the selected day. The candidate hiring and processing is definitely a step up from pen and paper, but again, it's elementary and lacks what other tools may offer. Review Source VR Verified Reviewer Hr Manager Financial Services Used the software for: 2+ years ### "BambooHR review" March 7, 2026 5.0 Pros Value for money,the customer support is great,ease of use,job posting are seamless,management is seamless,communication is spot on Cons Pricing and quick customer support needs to be looked into,reporting needs to be granular and support needs to be done promptly Review Source MM Maya M. Student COO Consumer Services Used the software for: Less than 6 months ### "User-friendly Tool For Businesses" April 22, 2026 5.0 Overall, I’ve had a really good experience with . It makes the "boring" parts of work, like onboarding and keeping track of paperwork, feel a lot faster and more modern. It’s definitely a premium-priced tool, and it has a few small quirks with payroll and support speed, but for a growing team that wants something that actually looks good and is easy to navigate, it’s a solid choice. Pros The best part about is definitely how easy it is to use. The interface is super clean, so you don't feel like you’re staring at a boring, old-school database. Navigating through everything—like looking up a coworker's contact info or checking how much time off I have left—is really straightforward. For small business management, it’s a lifesaver because it keeps all the important stuff in one place instead of having a million messy spreadsheets. I also really like the job posting and hiring side of it; it makes the application process feel way more organized, and being able to see exactly where a candidate is in the interview stages helps keep the whole team on the same page without a lot of back-and-forth communication. Cons On the flip side, the payroll part can be a bit annoying if you aren't using their specific system, as getting it to talk to other apps sometimes feels a little clunky. Even though the software is great, it’s pretty expensive, so it might not be the best value for money for a tiny startup or a team on a super tight budget. I’ve also noticed that customer support can be a little slow to get back to you during busy times of the year, which can be frustrating if you're stuck on something urgent. Lastly, while it’s perfect for smaller teams, some of the reporting features feel a bit basic, so if a company starts growing really fast, they might eventually outgrow the tools available. Review Source AD Amit D. Senior Technical Writer Computer & Network Security Used the software for: 2+ years ### "User-Friendly HR Software with Great Automation Features" May 19, 2026 5.0 Overall, my experience with has been very positive. It streamlined many HR processes and reduced manual work significantly. The platform is easy to learn, reliable, and improves overall HR efficiency. It works especially well for small to mid-sized businesses looking for a simple yet effective HR management solution. Pros What I liked most about was its clean and intuitive interface. It makes employee management, leave tracking, and onboarding very simple, even for non-technical users. The automation features save a lot of time, and the self-service portal allows employees to access their information easily. Customer support is also responsive and helpful. Cons One downside is that some advanced features and integrations can be limited compared to larger enterprise HR platforms. Reporting customization could also be more flexible, and pricing may become expensive for small businesses as additional modules are added. Review Source DO David O. Esims Team Leader Computer Software Used the software for: 2+ years ### "Reliable HR tool that saves time and improves team management" April 24, 2026 4.0 Overall, my experience with has been very positive. It improved organization, reduced manual work, and made communication between HR, managers, and employees much smoother. It works especially well for day-to-day people management, leave requests, and maintaining employee information. It is a reliable system that helps create better structure and saves time across the company. Pros is very easy to use and helps keep all HR processes in one place. The interface is clean and intuitive, so both managers and employees can work with it without unnecessary confusion. I especially like the time-off management, employee records, and overall visibility of team information. It saves a lot of time compared to handling everything manually in spreadsheets or emails. Notifications and approvals are also simple and efficient. Cons Some advanced reporting options could be more flexible, especially when trying to customize reports for specific management needs. Occasionally, certain settings feel a bit limited if your company has more specific internal processes. Pricing can also be a bit high for smaller teams depending on which features are needed. Review Source AR Amber R. Franchise Services Manager Real Estate Used the software for: 2+ years ### "Easy to use! " May 15, 2026 5.0 Pros We’ve had a great experience using . The platform is user-friendly, keeps everything organized, and makes managing employee information, onboarding, and time-off requests so much easier. Their customer support has also been responsive and helpful whenever we’ve needed assistance. Cons One thing I like least about is that some features can feel limited when it comes to customization and reporting. While the platform is very easy to use overall, there are times when I wish there were more advanced options for creating detailed reports or tailoring workflows to fit specific business needs. 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