# TherapyAppointment Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TherapyAppointment Software - reviews, pricing plans, popular comparisons to other Mental Health products and more. Source: https://www.capterra.com/p/110508/TherapyAppointment --- # TherapyAppointment Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TherapyAppointment ## What is TherapyAppointment? Individual and group practices alike grow with TherapyAppointment's easy-to-use, HIPAA compliant practice management solution! Power your therapy practice with robust features like charting, billing, electronic insurance claims submissions, scheduling, appointment reminders, reports and audits, integrated telehealth or Zoom, e-prescribing, and more. Any device, any place, any time: safe and secure. Your first month is free, including 1-1 training + telehealth. Just getting started? We've got your back with full-feature access for $10/month. You provide the therapy, we provide the rest! ## What is TherapyAppointment used for? [Mental Health](https://www.capterra.com/mental-health-software/)[Therapy Notes](https://www.capterra.com/therapy-notes-software/)[Therapy](https://www.capterra.com/therapy-software/) Overall rating Based on 107 user reviews Reviews sentiment Positive 80% Neutral 7% Negative 12% Starting price $10 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TherapyAppointment?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.therapyappointment.com&name=TherapyAppointment) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TherapyAppointment 4.1 (107) VS. [4.7 (955)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting Price $10 Flat Rate, Per Month Starting Price $59 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (106) Ease Of Use 4.7 (526) Value For Money 4.1 (74) Value For Money 4.6 (407) Customer Service 4.3 (92) Customer Service 4.7 (481) ## TherapyAppointment alternatives [4.7 (828)](https://www.capterra.com/p/124769/CounSol-com/reviews/) Starting price $49.95 Per User, Per Month [4.4 (1,029)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month [4.6 (2,819)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month [4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) Starting price $58.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/110508/TherapyAppointment/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Scheduling 3.0 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Charting 2.8 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. EMR/EHR 2.9 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Create and securely store digital patient records Document Management 2.3 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location For Mental/Behavioral Health 2.3 (7) 85.71% of 7 reviewers that rated this feature as important or highly important For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. Medical Billing 2.9 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider TherapyAppointment 59 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar Track and manage schedules and meetings via an integrated calendar Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communicate using direct chat or messages within the system Process of submitting and following up on claims with insurance companies Electronic storage of stakeholder contact information Private online space that lets businesses securely share documents and provide information access to clients Track and report regulatory data to either internal management or external stakeholders Automated reminders and confirmations for booked appointments and events via text or email Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Protect sensitive data for digital privacy Store, manage, and track all electronic documents in a centralized location Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Digitally sign online documents Create and securely store digital patient records For mental health professionals providing therapy to multiple patients at the same time For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. For mental health professionals that specialize in substance abuse therapy/programs Store, manage and track all forms in a centralized location Compliant with HIPAA, which sets standards for sensitive patient data protection Detailed log and record of financial earnings & costs. Conduct intake assessments to determine patient health status, medical history, conditions, etc. Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage billing and payments for a healthcare provider Administer and track medication inventory, schedules, dosage, and side-effects Access software remotely via mobile devices Manage and support multiple locations For practices with multiple providers Allow users to create, edit, and sort multiple notes Book meetings and appointments through a website or digital platform Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients Allow communication between the company and patients via messages, SMS, emails, phone, and more A repository of patient data, including their past and current health issues, treatment history, and more Patients can register for appointments in advance online Online portal where patients can access information such as health records, treatment plants, etc. Accept, record, and reconcile financial transactions Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Customizable notes that help healthcare professionals document and track patient progress Reporting on how each user, task or process has advanced since its initiation Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Exchange messages in a secure and encrypted manner Private client session notes for coaching, therapy, etc. Schedule shifts for staff/employees, track hours worked, and manage staff payroll Create, manage and track all task activities and progression Meet with patients remotely Provide online therapy to patients/clients through secure video sessions Create, save, and re-purpose templates for emails, forms, etc. Tools to help therapists document, record, and recall patient encounters Set up connections to third-party platforms to improve business processes Create treatment plans that document interventions and outcomes to track patient progress Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.8 (100) 3.8 Based on 100 reviews ## Pricing Value for money 4.1 (74) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/110508/TherapyAppointment/pricing/) First 30 Days $0.00 It includes: - Appointment Reminders - Automatic ERA Posting - Calendar Sync (Google - Customizable Online Forms - Data Import - Electronic Insurance Claims - E-Signatures - Free Non-Clinical Staff Accounts - HIPAA Compliant Charting - Ical) - Integrated Credit Cards - Integrated Zoom Teletherapy - Paperless Intake - PHI Log - Practice Reports and Statistics - Secure Client Portal - Secure Messaging - Unlimited Clients - Unlimited Customer Support 0-10 sessions per month $10.00 Flat Rate,Per Month It includes: - Appointment Reminders - Automatic ERA Posting - Calendar Sync (Google - Customizable Online Forms - Data Import - Electronic Insurance Claims - E-Signatures - Free Non-Clinical Staff Accounts - HIPAA Compliant Charting - Ical) - Integrated Credit Cards - Integrated Zoom Teletherapy - Paperless Intake - PHI Log - Practice Reports and Statistics - Secure Client Portal - Secure Messaging - Unlimited Clients - Unlimited Customer Support 11-39 sessions per month $39.00 Flat Rate,Per Month It includes: - Appointment Reminders - Automatic ERA Posting - Calendar Sync (Google - Customizable Online Forms - Data Import - Electronic Insurance Claims - E-Signatures - Free Non-Clinical Staff Accounts - HIPAA Compliant Charting - Ical) - Integrated Credit Cards - Integrated Zoom Teletherapy - Paperless Intake - PHI Log - Practice Reports and Statistics - Secure Client Portal - Secure Messaging - Unlimited Clients - Unlimited Customer Support 40+ sessions per month $59.00 Flat Rate,Per Month Value for money 4.1 (74) 4.1 Based on 74 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ DoseSpot](https://www.capterra.com/p/163486/DoseSpot-Plus/)[ Credit Card Terminal](https://www.capterra.com/p/171168/Credit-Card-Terminal/)[ ZoomMD](https://www.capterra.com/p/74219/ZoomMD-EMR/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (92) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (92) 4.3 Based on 92 reviews ## User reviews Overall rating 4.1 Based on 107 reviews Filter by rating 5(45) 4(40) 3(9) 2(8) 1(5) Mentioned topic Sorted by most recent EM Erica M. Client Care Coordinator and on-staff therapist Mental Health Care ### "Therapy Appointment - functional but not adaptable" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 January 30, 2025 This system was perfect for when we were a small practice. We have grown to the point that it no longer suited us and the updated version did not allow us to import or transfer our records without locking everything permanently, so we had to go to an entirely new system. It served it's purpose for the time we used it. Pros The simplicity and streamline of the system. Cons The version that we used was antiquated and there were many things we were not able to do within it. Reporting was limited, there was no ability to upload or maintain electronic records. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Regina S. Billing Manager Mental Health Care ### "Stay away from TA" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 29, 2024 horrible. too many problems to list and tech support was of no help. Pros Ease of signing on, that's about it. Nothing else was useful. Cons Lack of reporting, lack of claims submission, had no ability of bill secondary claims, transfer of information from clearinghouse is lacking, posting of ERA's was constantly mismatched, tech support was very unhelpful, lacked ability to edit claims, no means to extract data in anything other than pdf or ext. file, posting of eob's meant hunting through all claims for one payer, absolutely no auditing capabilities, no ability to set up work queue in system, patient portal was difficult to use, no note take capabilities, unable to see claim history or changes, data from clearinghouse not pulled in order or timely manner. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NC NINA C. Family Law Administrator Financial Services ### "therapy appt" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 23, 2024 Satisfying overall but could improve in layout Pros Easy to use and book sessions with minimal delays Cons The outcome / approach of the virtual sessions Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CD Chris D. Clinical Psychologist and Director Mental Health Care ### "Do NOT use unless you like to add more work and stress to your plate." 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 August 4, 2024 My overall experience are massive headaches, a TON of extra work, extra money, stress and frustration! We are finally cutting the cord with them and I cannot wait! Pros The ease of the calendar and notes. It's very hard for me to find much else I like about the system. Cons Theranest has a very large learning curve-it is not user friendly. It's tricky and cumbersome. You have to always remember to save and sometimes even save 2x or you will lose everything you did. The billing never works correctly. There is way too much room for user error. Sometimes ERA's don't even appear back in the system to reconcile them - even thought I am paying for the service. The reconciling of client claims take extremely long. Their "updated" billing system never works correctly either - you still end up having to go through clients accounts in detail which is so time consuming. The client statements are so confusing for them. (and me for quite a long time) It is basically impossible to get hold of anyone for questions or when something is not working right. It can take up a week to get something fixed. Sometimes the reps are really rude too and patronize you. The company continually add really useless updates which always causes other problems in the system. I cringe when they come out with they think is a really exciting "update"! Switched from [Therapy Partner](https://www.capterra.com/p/119406/Therapy-Partner/) We grew as a practice but basically we hired a new clinic manager and she changed it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Allison M. Director Mental Health Care ### "Terrible EHR - Hidden Fees and charges - Poor Quality and Integrity" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 13, 2023 It has been terrible. Poor quality false transparency poor cutomer service Pros I have been overcharged more than double every month with no resolve. I have brought this ti customer service multiple times and they have not addressed the fact that what I am being charged does not even match the amounts listed on the pricing advertised. It is a sham!!! Its not easy to use, looks terrible and unprofessional, and does not have the features that the competing EHR's have that are more expensive. With the overcharges, I would be paying less for more to go to Therapy Notes or Simple Practice. NOT at all worth the price - you dont save anyway because there are hidden fees and charges that they will not correct. Very disappointing in the lack of transparency, quality, and integrity of this EHR. Cons being overcharged and then them denying it !! that is what bothered me the most. Second is that you cannot customize your notes and No treatment plan? Its also not user friendly at all!!! I had to YouTube and google how to do stuff on this EHR frequently. Reasons for choosing TherapyAppointment the price was cheaper. in the long run, with the hidden fees, its more expensive with less features and qualities. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Colleen M. Psychotherapist Mental Health Care ### "Disaster Capitalism, Disaster results" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 29, 2023 Horrific. Wish I would have filmed it. Then the horror movie profit might have offset the wasted time, effort, and money. Pros Originally liked simplicity. The 2.0 version has nothing to like. Cons Refusal to accept responsibility for their errors. For example, in original version, the integrated fax function -- which I loved -- stopped working. I contacted support, which gave their usually response -- no one else is having this problem, so the problem is you. So I sent them the screenshot of the actual problem: TA had not been paying their bills. The company that provides the integrated fax suspended TA's account for past due invoices. Gaslight much? Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reasons for choosing TherapyAppointment Original simplicity and recommendations of two colleagues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KT Karen T. Director Retail ### "An Honest Review of TherapyAppointment" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 6, 2023 Pros The ease of use and communication with the company was most impactful and helpful. Cons The user interface or platform design, the interface can be more intuitive. Navigating through the system or accessing certain features can be a bit cumbersome at times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Katherine M. LPC Individual & Family Services ### "Beyond disappointed - bring back the old version!" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 21, 2023 Just don’t get them - it will be a nightmare, a hassle, complicated and one problem after another. Pros I used to love therapyappointment - and then they upgraded and then they forced us to use the upgrade. Right now I have nothing that I like about the new system. I went from what I would have given is mostly 4-5 starts to 0 stars if that were an option. Cons It is all a huge mess. They are rude and not helpful - the customer service is beyond challenging to access and often they don’t really help the issue. The system is so full of unnecessary things and convoluted. I have given it an entire year and a few months now. I am jumping ship and have voiced over and over my concerns. I just can’t believe how different they have become and what a nightmare it is. It is really disappointing and makes me sad to see such a great small company with an amazing product and customer service sell out and become a mess and honestly horrible to someone who has been a loyal customer for 9 years. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Madeline C. Licensed Clinical Mental Health Counselor Associate Health, Wellness and Fitness ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2023 Pros The overall program is easy to use and the client portal is user friendly as well! Cons Occasionally clients will make two or more profiles because they have trouble signing in, which then gets confusing on my end. Also, I wish I could assign documents to all of my clients, but the documents either get assigned to all clients in the practice or nobody. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LF laura F. LCSW, owner Mental Health Care ### "They do everything but provide therapy :)" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 15, 2022 Customer service responds quickly and they're very helpful Pros Pretty easy to use and user friendly for clients to scheduleOnline forms are convenient Cons some of the accounting features (posting) are a little complicated Switched from [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/) I still use Office Ally to submit claims (through Therapy Appt) but don't use their EHR because Therapy Appointment's is much better Reasons for choosing TherapyAppointment Simple Practice is cost prohibitive Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/110508/TherapyAppointment/reviews/) Popular comparisons [EHR YOUR WAY vs TherapyAppointment](https://www.capterra.com/compare/110508-118789/TherapyAppointment-vs-EHR-YOUR-WAY)[Alleva vs TherapyAppointment](https://www.capterra.com/compare/110508-180899/TherapyAppointment-vs-Alleva)[Kipu vs TherapyAppointment](https://www.capterra.com/compare/110508-156391/TherapyAppointment-vs-Kipu-EMR)[TherapyNotes, LLC vs TherapyAppointment](https://www.capterra.com/compare/110508-118981/TherapyAppointment-vs-TherapyNotes-com)[CounSol.com vs TherapyAppointment](https://www.capterra.com/compare/110508-124769/TherapyAppointment-vs-CounSol-com)[TheraNest vs TherapyAppointment](https://www.capterra.com/compare/110508-130400/TherapyAppointment-vs-TheraNest-Mental-Health)[Zoobook EHR vs TherapyAppointment](https://www.capterra.com/compare/110508-185982/TherapyAppointment-vs-Zoobook-EHR) [SimplePractice vs TherapyAppointment](https://www.capterra.com/compare/110508-130710/TherapyAppointment-vs-SimplePractice)[BestNotes vs TherapyAppointment](https://www.capterra.com/compare/73807-110508/BestNotes-vs-TherapyAppointment)[Valant EHR Suite vs TherapyAppointment](https://www.capterra.com/compare/81298-110508/Valant-Behavioral-Health-EHR-vs-TherapyAppointment)[Qualifacts Insync vs TherapyAppointment](https://www.capterra.com/compare/110508-144484/TherapyAppointment-vs-InSync-EMR)[CentralReach vs TherapyAppointment](https://www.capterra.com/compare/110508-140743/TherapyAppointment-vs-CentralReach)[IntakeQ vs TherapyAppointment](https://www.capterra.com/compare/110508-147369/TherapyAppointment-vs-IntakeQ-Online-Intake-Forms)[Therasoft Online vs TherapyAppointment](https://www.capterra.com/compare/86193-110508/Therasoft-Online-vs-TherapyAppointment)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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