# RXNT Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is RXNT the right e-Prescribing solution for you? Explore 496 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/110018/rxnt/reviews --- RXNT 4.3 (496) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 27th, 2026 # Reviews of RXNT Ease of use 4.3 Customer Service 4.2 ## Pros and Cons in Reviews JL John L PsychiatristHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “I uploaded my logo no problem, my trainer helped set up my schedule, forms and EMR notes templates.“ November 1, 2025 TA Tea A PhysicianHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “does not have option to record consultation, it can be done only from phone and very poor futures and takes too long,“ October 22, 2025 KC Keisha C Clinical ManagerHospital & Health Care, 11 - 50 employeesUsed the software for: 6-12 months. “It makes my work more efficient, and I can quickly navigate to enter orders, including checking the status of pending and processed medications.“ September 19, 2025 JF Jane F psychiatristMedical Practice, Self-employedUsed the software for: More than 2 years. “Used it for years without a problem, but since they're been changing things to increase their cyber security, there's been problems and no customer service to resolve it. “ April 13, 2026 Jessica Y PMHNPMental Health Care, Self-employedUsed the software for: More than 2 years. “I rarely encounter trouble recalling prescriptions if needed and I receive refill request without issues too.“ December 2, 2025 JH Julie H Family Resource Coordinator and Autism Referral NavigatorIndividual & Family Services, 51 - 200 employeesUsed the software for: 1-2 years. “Logging in is somewhat of a chore and no explanation of menu categories…some seem redundant and others seem titled to reflect more of medical field than appropriate for alternative field users.“ May 31, 2024 CD Chris D OwnerAlternative Medicine, 2 - 10 employeesUsed the software for: Less than 6 months. “RXNT has an amazing platform to be able to prescribe and coordinate with pharmacies and patients to keep all prescriptions orderly and hassle-free.“ February 15, 2025 BL Ben L Nurse practitionerHospital & Health Care, 51 - 200 employeesUsed the software for: 6-12 months. “There are certain things that guy can't do on the mobile version that only the desktop works.“ September 5, 2025 ## Showing most helpful reviews Showing 1-25 of 496 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alexander O. Psychiatrist Medical Practice Used the software for: Less than 6 months ### "The nightmare that wasn't" March 26, 2024 5.0 I have been a psychiatrist for over 30 years. I still write my session notes in longhand and do not store records on a computer but in a filing cabinet under lock and key. So when the state passed the law that I have to use electronic scripts, I expected a nightmare. The nightmare did not materialize. Initial set up was not the easiest, but then I am not computer savvy. Once the set up was completed and I learned the ins and outs of the process, I am delighted to have this! It is easier to renew scripts, easier to track prescriptions, and it definitely decreases the chances of an erroneous prescription. Safety increased! Documentation improved! Less time is spent renewing prescriptions as I no longer need to call in the scripts. Pros Once I learned it, it is a piece of cake. Cons Some aspects are not intuitive, but that's me. Help was easily accessible and helpful. Review Source SN Sam N. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### " RXNT better than " January 24, 2025 4.0 Very good integration between EJR and PM Pros Easy of use, flexibility in the program, and mental health focus Cons Some software instability and inconsistent onboarding protocol Alternatives considered [CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) Reason for choosing RXNT Software Costing and Mental health focus Switched from [Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) needed to upgrade the software, improve patient experience Review Source TA Tea A. Physician Health, Wellness and Fitness Used the software for: 1-2 years ### "Physician, MD" October 22, 2025 1.0 I don't like , because costumer service representative not available in time, I have to weight too long for someone to pick up the phone, after 3 pm nobody answers the phone at all, very often not able to open progress notes because of technical issues and representative never able to give me approximate time when issue will be resolved, not helpful with EFT or ERA enrolment at all, they don't even bother to help providers. Pros nothing special. Postings is frustrating, representatives not willing to help with EFT and ERA enrollment. Cons after using for two years, annual fee increased too much. does not have option to record consultation, it can be done only from phone and very poor futures and takes too long, Review Source Response from RXNT November 5, 2025 We’re sorry to hear that you’ve had a negative experience with RXNT. We strive to provide responsive, high-quality support to every client. Our support teams are available at no charge through multiple channels, offering unlimited assistance for all users. The Clinical Support Team is available from 8:00 AM–10:00 PM ET, and the Practice Management Support Team is available from 8:00 AM–8:00 PM ET. All inquiries are addressed as quickly as possible, in the order they are received. Regarding pricing, RXNT carefully reviews our pricing structure and makes changes only when necessary to support new features, system enhancements, and ongoing maintenance costs. We understand that any increase can have an impact, which is why we always provide advance notice to ensure transparency. For any additional questions, concerns, or support, please email connect@rxnt.com. AS AMY S. Intake coordinator Mental Health Care Used the software for: 6-12 months ### "The best office software yet!" January 19, 2026 5.0 My experience has been very good. The training was easy to understand and easy to implement. is making my job more efficient and saves me a lot of time for other tasks. Pros I love having everything in one place. Being able to take payments without going to another site is very time saving. I also thing the patient reminder information is very helpful. has made my job much easier and streamlined. Cons I would like the notes to be all in one place. To have to go thru schedule, EMR, and billing to find where the note was made to make changes or delete it is time consuming. Review Source JL John L. Psychiatrist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Comprehensive and Integrated practice software to streamline your workflow" November 1, 2025 5.0 Overall experience is great! I am really happy with my selection of . From the first inquiry, to setting up my practice on the site, I felt supported and not rushed or stressed. I uploaded my logo no problem, my trainer helped set up my schedule, forms and EMR notes templates. There are endless templates so you are sure to find one that suits your needs, from simple SOAP forms to more complex and detailed templates. Pros I chose as a comprehensive solution for patient medical records, scheduling, billing and eprescriptions. I had been using paper charts and prescriptions, a real dinosaur! The module I use the most and like the best is the eprescription, including controlled substances. It was easy to set up, the company and affiliates walked me through it. There is even an app for e prescriptions. It worked flawlessly even while oversees on vacation. I did a controlled substance refill from a Starbucks in Japan! My patients love it, I feel in control of my practice and prescriptions. The scheduling module is a breeze, adding patients to the schedule is straightforward. I have not implemented the billing module, it feels a bit much for me in sole practice to do the accounting and posting of payments myself. I'm sure it's easy once you get the hang of it. My trainer, \[sensitive content hidden\] is just fantastic. Really the best, patient, personable, and available. The whole team at RXNT is responsive, positive, and encouraging. I am really happy with my decision to go with RXNT which came highly recommended and reviewed on multiple sites. Cons Nothing to dislike. I spent a weekend inputting cases. I found out it is more comprehensive to add patients and details through the scheduling module not the EMR module. Review Source VR Verified Reviewer PMHNP Mental Health Care Used the software for: 2+ years ### "The best prescription platform " December 2, 2025 5.0 Overall I would not use another platform. I have used for close to 8 years and it is my favorite prescription platform. Pros is quite easy to use. You can alter the prescriptions to fit what you need which is not possible with other platforms I have used. I rarely encounter trouble recalling prescriptions if needed and I receive refill request without issues too. Cons It can be hard to reach someone quickly if you need assistance. Typically when I have needed customer service it is because I need them while trying to send in a prescription for a patient but it can be hard to reach someone right then. Review Source LC Laura C. Medical Provider Health, Wellness and Fitness Used the software for: 6-12 months ### "Works well most times" November 19, 2025 4.0 I think works well most times. But once in a patient's chart, it is difficult to navigate and view prescriptions. Pros I like that it is a convenient way to send patient prescriptions and it is easily accessible from my browser Cons I do not like how difficult it is to navigate a patient's chart and that I need separate accounts if I am working in different clinics. Review Source Response from RXNT November 24, 2025 Hi Laura, thank you so much for your review. We’re happy to hear that RXNT’s E-Prescribing software has met your needs and that you’ve found it convenient for your practice! Regarding chart navigation, we have many resources available to help you navigate the system with ease—including our Help Center (https://help.rxnt.com/) and RXNT Learn (https://help.rxnt.com/). Here is a direct link to learn how to navigate the patient dashboard: https://learn.rxnt.com/hc/en-us/sections/31564558252439-Course-4-Patient-Dashboard-Navigation. Should you have any other questions or thoughts on this topic, please feel free to contact us at connect@rxnt.com. KM Karen M. Billing Specialist Financial Services Used the software for: 6-12 months ### "Finally a EHR that actually automates "Front and Back Billing" " October 10, 2025 5.0 I love . It is very time saving for the backend biller and payment poster. RXNT is far better than any EHR I have worked in. Pros The many automations. From posting payments to the ease of creating claims. Payments from payers is so much faster and billing and posting patient payments is the easiest I have ever used. Cons Not being able to review a rejection without going into the claim. I prefer a rejection bucket with the actual rejection to work. Review Source SH Stacy H. RN Hospital & Health Care Used the software for: 2+ years ### "Satisfied with RxNT" October 8, 2025 5.0 Overall, this has a good system for us after learning how to effectively use it and working out the kinks in the beginning. Pros This system is very affordable and easy to use once you learn it. It is very easy to enter a new patient in the system and completing the required fields. When I have had to call customer support, she was very responsive, helpful, and said she would take my suggestion back to the team. Cons The initial training for the platform was not the best. We were expecting more from it. With any new system and never have seen the screens before, it was a bit overwhelming. Now, of course, after being on it for a couple of years, we know how to navigate it. Review Source LA Lisa A. PMHNP Mental Health Care Used the software for: 1-2 years ### "RXNT is a great addition to my practice." January 9, 2026 5.0 has been a great EHR for my practice. The system is intuitive, easy to use, and includes everything I need without unnecessary complexity. It integrates well into my daily workflow and saves me a lot of time. Customer service has been prompt and responsive whenever I’ve needed support, which I really appreciate. Overall, I’ve been very satisfied with RXNT. Pros strikes a great balance between simplicity and functionality. It’s easy to navigate, fits naturally into my workflow, and provides all the essential tools I need. The customer service team is also very responsive, which makes a big difference. Cons Like most EHRs, there are occasional minor glitches or brief slowdowns, but these are not frequent and haven’t significantly impacted my workflow. Review Source MK Michelle K. business owner/biller Medical Practice Used the software for: 2+ years ### "Krogstad Review" November 2, 2021 4.0 I rank this software very high overall compared to other billing and EHR software systems and the support as well as the chat process is very highly rated Pros The ease of use and the ability to work within the system without having to move from a lot of different screens. Your support staff is awesome and incredibly knowledgeable, I really appreciate that Cons 1\. I think the billing processes are overall good but there is a lag time in processing as the day goes on. 2. posting payments has been slower lately. 3. need to indicate in the EHR what office you are in on the header. 4. please add the date of birth next to the patient on all screens. 5. Customized preferences do not always save as defaults, you have to keep selecting them. An example is the insurance payments screen. The payment amounts are way to the left and I have a customized view and select default but it never saves. When I go back into the screen it has reset. 6. Custom preferences are sometimes overwritten or do not save 7. In billing, if I save a claim from a different location other claims after it also default to that location. 8. Custom reports are difficult to create and are not as easy to create as they should be. Also, the options needed for custom reporting are not always available Alternatives considered [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[AdvancedMD Billing Services](https://www.capterra.com/p/90208/AdvancedBilling/)[Tebra](https://www.capterra.com/p/129169/Tebra/)[Veradigm Practice Management](https://www.capterra.com/p/276109/Veradigm/) Reason for choosing RXNT We recommend to many of our provider offices looking for billing and EHR software. We prefer RXNT because the price and ease of use is optimal as well as very intuitive to use for providers. Review Source EF ELyse F. Executive Director Hospital & Health Care Used the software for: 1-2 years ### " Executive Director RN. " January 30, 2025 4.0 My overall experience is this is a very helpful tool for our agency to use as a hospice. I can send my orders and requests over for my physicians to complete as directed. Pros It is simple to use and access. I enjoy the prefill for medications and the ease of script writing. Cons It can be very confusing if you do not have information entered clearly and correctly for your patient Review Source MH Michelle H. RN Hospital & Health Care Used the software for: Less than 6 months ### "Ease of use" December 5, 2025 5.0 Pros Ease of usage, user friendly, helps with workflow, easy to e-prescribing. Having the apps make it easy to use on the go Cons I didn’t have any problems with this product. It’s easy to use and I don’t have any issues with this product Review Source KG Kimberly G. RN case manager Hospital & Health Care Used the software for: 6-12 months ### "Hospice RN " February 4, 2025 5.0 Fast and efficient, easy to use and site does not crash. Pros Patient profile is clear, direct to the point. Cons I do not see any cons or negatives about the program. Review Source GZ Gene Z. Physician Medical Practice Used the software for: 2+ years ### "Cheap, but functional " July 24, 2024 3.0 Pros Customization of the template. The copy of the desired template was submitted and it was implemented by team Cons Frequent outages, can not insert physical exam once the template is chosen, can not make “cpt cluster”. Can not loft template. The EMG TURNS OFF EVERY DAY AT 12.21 am and it has to be restarted. It does not save info instantaneously and on multiple occasions you need to retype what was typed before because it did not save info Reason for choosing RXNT It was an emergency after being hacked, we needed something “instantaneous”. The implementation of was available at the shortest time Review Source Response from RXNT August 14, 2024 Hey Gene, we're sorry to hear that you're having trouble with outages, templates, and autosaving. I'm sure that's been frustrating, but we're here to help! Please reach out to connect@rxnt.com with more details on your current issues or if there's anything else we can help you with. RS Robert S. Physician Assistant Medical Practice Used the software for: 1-2 years ### "RXNT review" October 29, 2024 5.0 Overall I've had a great experience with this site. Pros The website is convenient and easy to navigate Cons The token can sometimes limit usage when not handy. Review Source LL Leslie L. Physician Health, Wellness and Fitness Used the software for: Less than 6 months ### "Pleasure to use" September 18, 2024 5.0 I use it all the time and it is a pleasure Pros Easy to work with and log onto for seeing patients Cons nothing bad about so no complaints when using Review Source TS Tim S. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "AVOID this EMR" June 25, 2024 1.0 Overall experiences zero out of 10 please do not make the mistake by signing up with this organization Pros There is actually nothing that our practice went through with that was a positive Cons Patient migration, encounter formation, sending prescriptions, customer service Review Source Response from RXNT July 2, 2024 Hi Tim, we're sorry to hear that you had a negative experience with RXNT. We do everything we can to meet the unique needs of every client, and we have procedures in place surrounding setup, migration, points of contact, etc. Setup and migration are a collaborative process, and they require an active role to ensure our customizable software will meet the required needs of your business. Unclear or ineffective designation of responsibility by the client for system setup and transition from another software will result in setup delays. We can assure you that our training and support staff work very hard to ensure that any issues are addressed promptly and effectively, and we are 100% committed to your success. While we understand that this situation may be frustrating, we prefer that feedback be communicated directly and professionally. Multiple members of our team have already been in contact, but please reach out to connect@rxnt.com if there's anything else we can help with! GG Greg G. Optometrist Hospital & Health Care Used the software for: Less than 6 months ### "RXNT seamless prescribing tool" September 2, 2024 5.0 Pros works seamlessly with my EHR to find and prescribe medications, and to find the pharmacies my patients want to go to. Cons Sometimes pharmacies are not listed. But not often. Review Source hM hinmoy M. Regional Medical Officer Government Relations Used the software for: 1-2 years ### "Great prescribing solution for worldwide use." July 5, 2024 5.0 Overall experience is positive. I would recommend this platform to a colleauge Pros It is easy to use this platform from countries such as China. Cons The patient demographics input is a bit clunky and sometimes erases information. The e-consent can be tricky, if you press the wrong button it deletes the patient. Review Source PR Paul R. DOCTOR Medical Practice Used the software for: 2+ years ### "Great e-Prescribing solution" June 17, 2024 4.0 Pros The most recent updates have created a smoother process for the prescriber. Cons Hard to update patient information as needed. Review Source EG Elizabeth G. Nurse Practritioner Hospital & Health Care Used the software for: 6-12 months ### "Working as a MH provider with RXNT" June 10, 2024 5.0 Pros It is easy to manage. Friendly and fast. It took few days to understand it. Customer service was amazing. Cons So far, I have not experienced anything that makes me dislike . Review Source CO Carolina O. Medical Assistant Hospital & Health Care Used the software for: Less than 6 months ### "MA RXNT Review" May 21, 2024 5.0 Pros Pros: -easy to use -the layout of the page is neat and efficient. - easy to find pt Cons Cons: - loading time for somethings are slow - crashes of the website happens sometimes pushes us back with pt Review Source KF Kristin F. Optometrist Medical Practice Used the software for: 2+ years ### "Easy to use" November 5, 2021 4.0 I have had a great experience, I love how easy it is to use and they are constantly improving. Pros I like how easy this program is to use. My favorite feature is integration with my current EMR program. It makes entering and verifying current medications very streamlined. Cons Sometimes I wish it was easier to see if there are new meds for a patient, similar to when medications are discontinued. Reason for choosing RXNT It integrates with my EMR Review Source MS MARTHA S. physician Medical Practice Used the software for: 2+ years ### "Great prescribing program" March 29, 2024 5.0 's prescribing program makes it easy and quick to prescribe accurately while easily maintaining complete, accurate records. I use it for all my prescribing, and I would not want to change. Pros The biggest reason I started with the prescribing program instead of some other company's program was that the representative I was working with was very responsive to my tight timeline and promised to get me set up lighting fast, which he did. There was superb customer service up front. But since I have started using it, I use it for all my prescriptions because I love the ease and speed of prescribing, and the ease of maintaining prescription records. Cons A few times I have noticed things that the program seemingly could not do - and then when I have checked with Support, I find they can show how to do what I need to handle the need that has arisen - like, if I want to prescribe a brand new, newly approved medication that is not yet in the system, there is a way to add it, and Support showed me how. So - there is really nothing not to like. Everything works for me. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.