# TotalMD Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TotalMD Software - reviews, pricing plans, popular comparisons to other Medical Billing products and more.

Source: https://www.capterra.com/p/110016/TotalMD

---

# 

 TotalMD Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TotalMD

## What is TotalMD?

TotalMD is a user-friendly medical billing software for billing services and practices of all sizes. Whether you prefer cloud-based or on-premise software, with TotalMD you have can effectively manage payments, collections and see how much the insurance company owes you. From scheduling, revenue management, claims submissions and reviews, clinical documentation, to patient communications - TotalMD has you covered.

## What is TotalMD used for?

[Medical Billing](https://www.capterra.com/medical-billing-software/)[Patient Scheduling](https://www.capterra.com/patient-scheduling-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)

Overall rating

Based on 66 user reviews

Reviews sentiment

Positive

91%

Neutral

5%

Negative

5%

Starting price

$129

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## TotalMD alternatives

Highest Rated

[4.8 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

74%

of reviewers

rated it above 4 stars

[4.4 (363)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.4 (205)](https://www.capterra.com/p/45512/ZirMed/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/110016/TotalMD/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Claims Management

4.7 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Invoice History

4.8 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Store and view prior invoices for each account/client

Charting

4.8 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Insurance Eligibility Verification

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Checking eligibility of patients for different insurance claims

Claims Scrubbing

4.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Practice Management

3.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

TotalMD 78 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Process of paying the insurance sum to the policyholder

Private online space that lets businesses securely share documents and provide information access to clients

Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and report regulatory data to either internal management or external stakeholders

A collection of customer information such as contact details, demographics, previous interactions, etc.

Alter the layout and content of dashboards

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Electronic storage of drug information such as name, brand, appearance, etc.

Process of automatically notifying clients when payments fail to ensure invoices are paid

Transmit prescriptions to pharmacies electronically

Transfer of data from one computer system to another

Electronically collect payments for goods or services

Digitally sign online documents

Reminders sent via email

Create and securely store digital patient records

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Plan, manage, and track the financial activities of an individual or organization

Intended for medical use such as diagnosis, treatment, and consultation

Designed for primary care doctors/facilities.

Compliant with HIPAA, which sets standards for sensitive patient data protection

Information, data and reports that are being tracked over time

Checking eligibility of patients for different insurance claims

Track and manage inventory levels to maintain proper supply

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Ability to chat online in real time

Manage billing and payments for a healthcare provider

Manage and support multiple locations

Supports practices with multiple healthcare professionals

Track and monitor patient no-show rates

Track and organize on-call shifts

Allow communication between the company and patients via messages, SMS, emails, phone, and more

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Track and organize physician schedules and pertinent information

Manage physician availability and schedules

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Streamlining repetitive tasks and activities through automated and predefined workflows

Receive data and information in real time

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Document insurance payer providing an explanation of benefits (EOB).

Remotely create and access treatment plans tailored to individual patients based on symptoms

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor sales and make necessary adjustment in order to increase demand and revenue

Plan availability and assign specific time slots for tasks and resources

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Meet with patients remotely

Tools to help therapists document, record, and recall patient encounters

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (65)

4.3

Based on 65 reviews

## Pricing

Value for money

4.5 (46)

Free Trial

Basic

$129.00

Per User,Per Month

Value for money

4.5 (46)

4.5

Based on 46 reviews

## Integrations

[

Praxis EMR](https://www.capterra.com/p/29328/Praxis-EMR/)[

Amazing Charts](https://www.capterra.com/p/80992/Amazing-Charts/)[

Dr. First](https://www.capterra.com/p/119759/Rcopia/)[

SpringCharts EMR](https://www.capterra.com/p/17814/SpringCharts-EHR/)[

BillFlash](https://www.capterra.com/p/175881/BillFlash/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (64)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (64)

4.5

Based on 64 reviews

## User reviews

Overall rating

4.4

Based on 66 reviews

Filter by rating

5(40)

4(18)

3(4)

2(1)

1(3)

Mentioned topic

Sorted by most recent

JO

Judy O.

Director of Billing and Operations

Medical Practice

### "Awesome Sauce"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 13, 2025

My experience with TotalMD has been nothing short of extraordinary. Their support team is very informative and hands on and always solves the issue at home.

Pros

The ease of the application. It is very useful and easy to work with.

Cons

It needs to have a better reporting system.

Switched from

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

They were too expensive and never advised of price increases.

Alternatives considered

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)

Reasons for choosing TotalMD

System was very easy to use, and I love the overall setup.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SP

Stacy P.

Office Manager and Billing Specialist

Mental Health Care

### "Easy To Use!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 13, 2025

Very positive! No concerns and plan on continuing to use TotalMD.

Pros

Easy to use! User friendly, love that we can be at different facilities and be able to access. Love that we can access the database at any time!

Cons

It has to be installed on a computer so we cannot log in from any computer. It would also be amazing if we could log in on a macbook. I would also love a feature where I could print off a claim history for a client - like a zero statement but with all claims, even those we are waiting on remittance for. It is also challenging that once an invoice has been sent we cannot send a statement showing every claim and payment until the following month.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CS

Celia S.

General Manager

Medical Practice

### "General Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 20, 2025

Great with the scheduling of patients, and with annual reports.

Pros

The Multiple work and reports I can get from this program.

Cons

I haven't run into anything negative. I would have them have more access to different kinds of reports with patient data.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LH

lauren h.

Business Manager

Medical Practice

### "Total MD=amazing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 20, 2025

my overall experience with total md is that they are an excellent resource for our practice

Pros

their fast service is what i like most about total md

Cons

there is not anything i do not like about toal md

Alternatives considered

[CareTracker Practice Management](https://www.capterra.com/p/150294/CareTracker/)

Reasons for choosing TotalMD

Total MD was much easier to navigate than other alternatives

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JK

Jonni K.

Owner

Accounting

### "Awesome billing system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

December 6, 2024

It has been an pleasant experience. The trainer and support are wonderful.

Pros

The system is user friendly and easy to use. It makes sense. Support is wonderful.

Cons

Nothing at this time. I really like the system.

Switched from

[Compulink](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/)

Healthwind end of life. System was retired.

Alternatives considered

[AdvancedPM](https://www.capterra.com/p/90209/AdvancedPM/)

Reasons for choosing TotalMD

Easier to use and price were the major decisions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DJ

Dr. Jerwana L.

Podiatrist

Health, Wellness and Fitness

### "Podiatry and TotalMD"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 6, 2024

I was pleasantly surprised by the customer service. I like that TotalMD was quick to respond and understood my needs for my Podiatry practice.

Pros

I appreciated the ease of transferring from a former EMR system.

Cons

Building my template was not the most fun process, but it turned out to be user-friendly.

Switched from

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)

The Cyber attack in Feb 2024 prompted us to switch. We were very unhappy with the customer service and regard to our practice by the other company.

Alternatives considered

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)

[ModMed](https://www.capterra.com/p/124590/EMA/)

Reasons for choosing TotalMD

The cost was efficient and made sense for our needs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Amy B.

Revenue Cycle Director

Accounting

### "Software that gets the job done"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 5, 2024

Pros

We use this software for many of our clients and love the user friendliness of the software and the excellent response from the support staff.

Cons

There are a few items that we have submitted for an update that has taken some time but eventually they are implemented.

Alternatives considered

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)

Reasons for choosing TotalMD

We use this software for some clients but they did not want to change

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Santiago S.

ingenieria sistemas

Computer Hardware

### "Total success with TotalMD "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 17, 2023

Buena,es un buen software es muy intuitivo y practico de usar yo lo recomiendo bastante.

Pros

Me gusta bastante lo intuitivo y facil que es usarlo ya que ayuda a agilizar bastante cuando tratas de implementar el software en tu empresa,lo que lo hace una opcion ideal.

Cons

Tiene problemas de rendimiento dependiendo de en que equipo se use lo que significa que una empresa con hardware antiguo tendra algunos inconvenientes para el uso del programa aunque nada grave.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Raees A.

Medical coders

Hospital & Health Care

### "Appointment to doctors notes "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

September 17, 2022

We are using this for behavior health Claims and user of this product know how perfectly this is working for healthcare billing services

Pros

You need a few minutes to book a appointment to check coverage of benefits

Cons

To submission of claim to post a ERA they make very easy step for medical biller

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RF

Robin F.

Office Manager

Medical Practice

### "Long time use review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 12, 2022

Pros

Everything - especially report builder

Cons

None

Reasons for choosing TotalMD

I can unequivocally give TotalMD five star ratings for value, functionality and customer service. The program is technically brilliant with it's intuitive ease of use and screen layout. In addition, it is loaded with advance features that makes our office function efficiently. The custom reports have been invaluable to our practice with the ability to easily extract any data that we can think of. And finally the technical support is great! Unlike many companies now days, their tech support is a real person (in the United States), easily reachable with expert knowledge. 5 stars all the way around!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/110016/TotalMD/reviews/)

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