--- title: "PurelyHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is PurelyHR the right Human Resources solution for you? Explore 440 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/106836/PurelyHR-Time-Off/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-15" --- PurelyHR 4.5 (440) [View alternatives](https://www.capterra.com/p/106836/PurelyHR-Time-Off/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 15th, 2026 # Reviews of PurelyHR Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews AH Angela H Director of OperationsEducation Management, 2 - 10 employeesUsed the software for: More than 2 years. “It has everything you could need for your small business including the ability to customize holidays based on workers locations which as an organization with employees in multiple provinces is important.“ December 3, 2025 VA Velour A Manager of AdministrationNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “It is slightly frustrating that vacation days left are not explicitly shared with staff members, this also impacts that accrual reporting that we do as it does require math on our part.“ December 3, 2025 ND Nathan D VP of OperationsTranslation and Localization, 51 - 200 employeesUsed the software for: More than 2 years. “What stands out most is the shared leave calendar, which gives the entire team instant visibility into who is away, making project planning much smoother.“ December 19, 2025 JS Jennifer S Program DirectorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “I cannot and do not want to remember what it was like keeping track of all our payroll & leave time information prior to having this system.“ December 8, 2025 ES Erin S HR ManagerLegal Services, 51 - 200 employeesUsed the software for: More than 2 years. “I like the reminders it gives me for birthdays & anniversaries, along with the ability to push out onboarding checklists.“ December 5, 2025 IC Ivanna C Chief Financial OfficerReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years. “Reports cannot be downloaded to .csv or .xlsx which is needed. If you add that, I'll give it 5 stars.“ January 22, 2026 CZ Chris Z Office ManagerHospital & Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “The platform is user-friendly and helps simplify core HR functions like time-off tracking, performance reviews, and employee data management.“ December 20, 2024 VA Velour A Manager of AdministrationNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “It is frustrating the PurelyHR does not explicitly tell staff members how many vacation days or sick days they have left.“ December 3, 2025 ## Showing most helpful reviews Showing 1-25 of 440 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use IC Ivanna C. Chief Financial Officer Used the software for: 3-5 years ### "Works Well, Just Needs Excel Reports Download Option" January 23, 2026 4.0 The system works well and does what we need, just need the option to download reports to Excel (or .csv). Pros Works well and gets the job done. We only have 2 non-exempt employees for which timeoff is tracked, so only needed something basic. Cons Reports cannot be downloaded to .csv or .xlsx which is needed. If you add that, I'll give it 5 stars. Review Source HR Manager Used the software for: Less than 1 year ### "Mercy Review" January 6, 2026 5.0 Great service, resources, and calls! You can set rules for different regions, define unique leave types, and ensure your team follows the right entitlements through automated accruals and adjustments. Pros flexibility! Custom PTO Policies: Create leave types (vacation, sick, jury duty) with accrual rules, fixed or hourly, and carry-over settings. Employee Self-Service App: Employees view their balance, submit requests and see statuses from mobile. Schedule & Timesheet Sync: Approved absences appear in your schedule and time-clock so you can see coverage and export accurate payroll data. Bulk Time-Off and Holiday Pay Handling: You can add holiday pay or time off in bulk for multiple employees, saving admin time. Cons learning process, but it comes with practice and awesome support! Customization depth may lag more specialized tools Some advanced features (bulk actions, policy setup) may require training Switched from [LeaveBoard](https://www.capterra.com/p/167068/LeaveBoard/) Capacity of product, time off options and ease of use Review Source Finance And Operations Director Used the software for: 3-5 years ### "Great Tool!!" December 24, 2025 4.0 My overall experience with PurelyHR was positive, as it offers a user-friendly platform for managing HR tasks efficiently, though it could benefit from more customization options for diverse organizational needs. Pros I liked PurelyHR most for its intuitive interface that makes managing employee time-off and HR tasks simple and stress-free. Cons I liked PurelyHR least for its limited customization options, which can make it challenging to tailor the platform to unique organizational needs. Review Source TB Theressa B. HR Manager Used the software for: 3-5 years ### "Trucking Company appreciates Purely HR" December 23, 2025 5.0 Great experience overall with Purely HR, our company has been using this program for 15 years without issues! Pros It is very user friendly for both employees and administrators. Visually easy to work with from an app standpoint. Cons Some more options with regards to different pay types would be nice. By options I mean being able to add specific time off accrual amounts for certain time off types. Review Source User Acquisition Analyst Used the software for: 3-5 years ### "Easy time management" December 22, 2025 5.0 Our company uses PurelyHR to manage all our time off (Vacation, sick, appointments). Very straightforward and easy to use. Pros Very easy and straight forward to use. Easy to manage time off. And able to see when other team members are going to be out of the office. Cons I don't really have any cons that I can think of. Our company uses PurelyHR and it does everything it is supposed too. Review Source Nathan D. VP of Operations Used the software for: 3-5 years ### "Goodbye Spreadsheets: A Seamless Solution for Time-Off Tracking" December 22, 2025 5.0 My overall experience with PurelyHR has been excellent. It has successfully moved our company away from messy spreadsheets and "lost" email requests into a centralized, transparent system. It strikes a perfect balance between being robust enough for HR administrators to set specific policies and being simple enough for employees to use with zero training. It’s a reliable, "set-it-and-forget-it" solution that has significantly improved our office's transparency and work-life balance. Pros The Time-Off module is straightforward and eliminates the headache of manual tracking. Before switching to PurelyHR, we always used a spreadsheet. What stands out most is the shared leave calendar, which gives the entire team instant visibility into who is away, making project planning much smoother. We don’t use the accruals because we apply a bucket at the beginning of the year, but the "Estimated Balance" tool makes it really easy to monitor all employee’s usage before the end of the year. The ability to approve requests directly from an email notification is a huge time-saver for busy managers. Cons While the system is powerful, the initial setup for complex, non-traditional shift schedules can take a bit of fine-tuning to get exactly right. Additionally, the mobile experience is limited compared to the desktop version. It would be great to see more of the advanced reporting features fully optimized for the mobile app interface. Review Source President Used the software for: 3-5 years ### "Easy and cost effective" December 22, 2025 5.0 We've been using Purely HR for over 8 years now and have never needed support nor have we ever considered moving off of it. Pros PurelyHR is a very easy and cost effective way to manage our time off. My favourite part is being able to reliably track everyone's time off and the ability to calculate what is owing once an employee departs. Cons Nothing comes to mind. It's all very intuitive and easy for staff and managers to share and use. We love it. Review Source Controller Used the software for: 1-3 years ### "Great PTO tracking system" December 18, 2025 4.0 Good. However, employees find it hard to understand sometime. From an administrator's perspective, no issues. Pros Easy to use. The setup was fairly straightforward. We do not use all of the available tools in PurelyHr. However, we plan to look at more reporting options in 2026. Cons Some of the reporting. Would like more customizable options. We would like to be able to create more custom reports than the standard ones currently available. Switched from [TrackSmart Attendance](https://www.capterra.com/p/120374/TrackSmart-Attendance/) They merged with another company and we did not like the new system. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reasons for choosing PurelyHR Product features and affordability. We did not need all the bells and whistles of BambooHR. Review Source Response from Sherweb December 19, 2025 Thank you, Christine, for sharing your experience! We’re glad PurelyHR has been helpful for PTO tracking and easy to set up. We appreciate your feedback on reporting and customization and will keep it in mind as we enhance our features. CIO Used the software for: 3-5 years ### "Good product for time off management" December 18, 2025 4.0 Overall Purely HR support has been quick to respond to all issues and easy to work with. The software is also reasonably priced. Pros Ease of use for Manager and employee to submit and approve time off via most computer systems. Easy to manage from the IT side of things. Cons Purely HR struggles with their performance review program as it doesn't allow different managers for reviews vs time off approvals Review Source Response from Sherweb December 19, 2025 Thank you, David, for your feedback and for being a long-time user! We appreciate your comments on the performance review feature and will keep this in mind as we work on improvements. Software and Systems Manager Used the software for: 3-5 years ### "Solid Time Off System" December 18, 2025 4.0 It has been a good process for us to use for the last number of years with about 200 employees in the system. Pros Setting up new users is very simple. The pricing is reasonable. The application has run seamlessly for our company for many years now. Cons The HR side of things is still relatively simplistic and we don't use/find we would get a lor out of those features. Review Source Response from Sherweb December 19, 2025 Thank you, Jason, for your feedback and for being a long-time user! We appreciate your comments on the HR features and will keep them in mind as we continue to improve. Katie S. VP of Operations Used the software for: 3-5 years ### "Highly recommend!" December 23, 2024 5.0 Whenever I'm not sure how to do something, there's a great library of tutorial videos. A couple of times I needed help and their customer support was great! They answered me quickly and gave me what I needed. My employees like the modern look and it's very easy to navigate, and our management team likes the reporting capabilities. Pros The ease of use, my employees love it and so do I. Cons I can't think of anything that I don't like about it. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reasons for choosing PurelyHR I just liked it better! The ease of use. Review Source NH Nichole H. Director of Human Resources Used the software for: 3-5 years ### "Excellent product for small non-profit!" December 4, 2025 5.0 We appreciate how user friendly the modules are. We love the product and the staff are very helpful when we have questions! Pros All of my supervisors love the ease of employee attendance tracking and the time clock. Leave is easy for users to submit and supervisors to approve. The time clock works perfectly! The price point is good as well for our small non-profit. Cons I can’t say that there’s anything that I would change. Of course, things can always be cheaper but this product is very reasonable compared to other solutions. Alternatives considered [PayCore Smart Routing](https://www.capterra.com/p/191999/PayCore-io/) Reasons for choosing PurelyHR The product was cheaper and didn’t over complicate things for the end user. Review Source Bookkeeper and Office Manager Used the software for: 1-3 years ### "More webinars and a module manual" December 5, 2025 3.0 Overall, if I knew of a resource I could reference anytime I need to for instructions, it would be so helpful. I appreciate the ability to schedule a call, but sometimes I need to generate information quickly and don't have the time to wait for a call. I wish there were more webinars on specific topics, rather than fewer that are so packed with information it's tough to follow. Pros I like that there is a variety of reports to access. I also like how easy it is for staff to use the time clock module. Cons There is a learning curve since there is no hard copy to reference for instructions. I also don't like that the modules don't communicate with one another. I have to pull reports out to Excel and manipulate the data there. It can be time-consuming. Review Source Response from Sherweb December 12, 2025 Thank you, Stephenie, for your feedback. We are pleased to hear that you find the reporting options and time clock module useful. We understand your concerns regarding training resources and module integration, and we truly appreciate your suggestions. Your input is invaluable in helping us improve PurelyHR for all users. MDU Office Administrator Used the software for: 1-3 years ### "User Friendly, Customizable w/Great Reporting Features" December 9, 2025 5.0 Overall PurelyHR meets our needs perfectly and exceeded our expectations when the team began using the Time Off module. It beats tracking time off on an Excel spreadsheet, and the reporting is excellent. Pros User friendly, highly customizable, easy tracking and approval, great reports, easy onboarding backed by a supportive and communicative staff. Cons Initially setting up our time off balances was a little confusing, but customer care was always just a phone call or email away. Alternatives considered [Day Off](https://www.capterra.com/p/182523/Day-Off-Leave-Tracker/) Reasons for choosing PurelyHR More robust system with reporting, and excellent customer support. Review Source Response from Sherweb December 12, 2025 Thank you, Kim! We’re glad PurelyHR meets your needs and makes tracking time off easier than spreadsheets. Our support team is always here to help whenever needed. Matt G. Deputy Director Used the software for: 3-5 years ### "Solid HRIS System" December 11, 2025 4.0 Overall it's been positive. We've been using them for about 3 years now and it's a very easy, simple system that works well for a small company. Pros Easy to use, easy to make adjustments to PTO and timesheets, overall staff have found it to be quite intuitive and user friendly as well. Cons For the most part, the system is very intuitive. With that said, when I run into things that are difficult, while I've been able to get through to support, it sometimes takes a little bit of time to get the problem resolved. Switched from [Centreli](https://www.capterra.com/p/156397/Centreli/) System was too complicated/difficult to track employee time and benefits Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reasons for choosing PurelyHR Ease of use, functionality, simplicity, and price Review Source Response from Sherweb December 12, 2025 Thank you, Matt! We’re glad PurelyHR has been a simple and effective solution for your team over the years. We appreciate your feedback on support response times and will continue to work on improving this experience. VP of Operations Used the software for: 3-5 years ### "PurelyHR has been a trusted HR tool for over 10 years" December 8, 2025 5.0 A very intuitive HR tool that we have used for attendance for the past 10 years. It has many robust features and reporting. Pros PurelyHR is extremely easy to set up and use. The support team is incredibly helpful and responsive to any questions. Cons I have not really had a negative experience with any of its functionality. I can always count on its accuracy. Alternatives considered [Yet Another Mail Merge](https://www.capterra.com/p/168100/Yet-Another-Mail-Merge/) Reasons for choosing PurelyHR I don't remember as it was over 10 years ago. Review Source Response from Sherweb December 12, 2025 Thank you, Jodi, for your great feedback and for trusting PurelyHR for over 10 years! We’re thrilled to hear you find the platform intuitive and reliable, and that our support team has been helpful. We truly appreciate your continued partnership. HR Manager Used the software for: 3-5 years ### "A Reliable and User-Friendly HR Tool" December 4, 2025 4.0 Very easy to use and setup isn't too difficult. Help Desk Support is also very accessible and friendly. Pros Clean, simple interface and easy for both Administrators and Employees to use. I also like that you can add or remove modules to suit your business needs. Cons It's currently only available in web form; an app would be much more effective and would render better for mobile users. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reasons for choosing PurelyHR Nicer interface, ease of use, the demo was great! Review Source HR Manager Used the software for: 3-5 years ### "Great experience" December 4, 2025 4.0 Overall, my experience with PurelyHR has been positive. The customer service team is incredibly responsive and thorough, but some of the modules seem clunky in general. Pros I appreciate the helpful and thorough customer service from the PurelyHR team. They follow through on problems and offer many solutions. Cons The performance module is a bit antiquated and clunky. There are not many options to personalize (tools, drop down options) the overall module outside of competencies. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reasons for choosing PurelyHR Cost and basic functions needed for our organization Review Source Director Used the software for: 1-3 years ### "Review Purely HR" December 9, 2025 4.0 Purely HR representative was great. She was responsive and navigated the application pretty well. She was also available and happy to meet. Pros Its ability to have multiple time of policies and performance reviews. Although we have not yet started Cons It is hard to navigate how to add time off policies and group the time off policies. Training took a while Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) The time off policies were very limited and provided a lot of manual tracking. Review Source Response from Sherweb December 12, 2025 Thank you, Wendy, for your feedback and for sharing your experience. We’re glad to hear our representative was responsive and helpful. We appreciate your comments on navigating time-off policies and training, and we’ll use this input to improve the process. Director of Human Resource Services Used the software for: 3-5 years ### "Good, could be Great " December 23, 2024 3.0 It has been good so far, I wish when we implemented the system there was more time going through customization and all of the different features, I feel like I am learning more by trial and error Pros customizable to a certain extent, it is very useful for staff to have booking autonomy but also have certain controls implemented Cons Difficulty implementing our various vacation plans at times and sometimes support is not very helpful, lack of urgency in responding to requests for support Switched from [TimeOff](https://www.capterra.com/p/21552/TimeOff/) For staff to have access to their plans and view their own accruals in real time Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Deltek Replicon Time Tracking](https://www.capterra.com/p/5782/Replicon-TimeBill/)[Citation Canada](https://www.capterra.com/p/172609/HRdownloads/) Reasons for choosing PurelyHR Canadian company, Canadian values are important to us Review Source Response from Sherweb February 20, 2025 We’re glad to hear that PurelyHR has been useful and customizable for your team. We understand the challenges you’ve faced with vacation plans and support response times, and we appreciate your input. We’ll work on improving support and ensuring better customization assistance during implementation. If you need help or have questions, feel free to reach out. We’re grateful that you chose PurelyHR for its Canadian values, and we’ll continue to strive to meet your needs. Operations Officer Used the software for: 3-5 years ### "Great Time Management Tool" December 9, 2025 5.0 Very good online time management tool that employees can use very easily. Great for end of year time off reporting! Pros Easy to request annual leave, sick leave or other leave by signing in online. It keeps a record of time used and the balance of time on hand. Cons You cannot request time off into the next year. Understanding that time off needs to be approved and cleared at the end of the year, it would still be nice to be able to request time off for the next year. Review Source Response from Sherweb December 12, 2025 Thank you, Kathy! We’re pleased to hear that PurelyHR simplifies time management and reporting. Regarding requests for time off into the next year, this feature is available. Please see https://support.purelyhr.com/future-calendar-year-requests or reach out to support@purelyhr.com for assistance. Program Admin Used the software for: 3-5 years ### "Organized, Reliable, and Helpful" December 12, 2025 5.0 Overall, my experience with PurelyHR has been positive. It streamlines HR tasks, keeps employee information organized, and improves efficiency, though there is a small learning curve for some features. Pros What I liked most about PurelyHR is its user-friendly interface and the efficiency it brings to managing HR tasks. It makes processes like onboarding, document management, and employee tracking much easier and more organized, saving time and reducing administrative stress. Cons While PurelyHR is very useful, sometimes navigating certain features can be a bit confusing, and a few functions could be more intuitive Review Source Response from Sherweb December 12, 2025 Thank you, Melissa! We’re glad PurelyHR helps streamline your HR tasks and improve efficiency. We appreciate your feedback on navigation and intuitiveness and will keep it in mind as we enhance the platform. Owner Used the software for: 3-5 years ### "Easy to use even if you are a doctor. " December 15, 2025 5.0 As an MD thrust into the role of payroll I feel Purely has been great. At first I needed some help to get going. Now it is as ‘easy as pie’, as they say. Pros I am an MD who has taken over HR and payroll. Purely HR was very easy to learn and it works great for me. I’m glad we don’t have the old punch cards and time clock anymore Cons Not much. When I’ve had issues the support has been great and accurate. So far no major glitches for us. Review Source Executive Director Used the software for: 3-5 years ### "Excellent Software." December 8, 2025 5.0 Amazing software. Excellent customer service and support. Representatives are very professional and are very helpful. Pros Easy to use and very professional. I have used the software for almost 10 years, and it's friendly. Management-wise, it is very accurate. Cons A scheduling feature could also be beneficial, providing agencies with an all-in-one product to maintain better records. Review Source Response from Sherweb December 12, 2025 Thank you, Mila, for your amazing feedback and for being a loyal user for nearly 10 years! We’re delighted to hear you find PurelyHR easy to use and accurate. We appreciate your suggestion for a scheduling feature and will keep it in mind as we enhance the platform. AH Angela H. Director of Operations Used the software for: 3-5 years ### "Great HR software for our small business!" December 4, 2025 5.0 Overall we have been a PurelyHR customer for a number of years and we see great value in the product for our organization. It has everything you could need for your small business including the ability to customize holidays based on workers locations which as an organization with employees in multiple provinces is important. Pros As a small organization we needed something to track employee time off more accurately than just a spreadsheet and this software fit the bill. It's easy to learn and the time it saves in reporting and tracking is well worth the monthly cost. It's also great for figuring out carry over and balance projections. Cons i wish employees could cancel just one day of a multi day request instead of an admin needing to do it but that's really a minor issue overall it's a great product. 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