# ITS Dispatch Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ITS Dispatch Software - reviews, pricing plans, popular comparisons to other Trucking products and more. Source: https://www.capterra.com/p/106760/ITS-Dispatch --- # ITS Dispatch Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ITS Dispatch ## What is ITS Dispatch? Truckstop.com's flagship TMS, ITS Dispatch is the number 1 trucking business solution in North America. With over 50,000 satisfied users, ITS is the most affordable, easy-to-use web-based trucking software for small to medium sized companies. You'll get the crucial tools needed to organize and grow your business, including automatic IFTA reporting, one-click invoicing, easy load entry/management & full Quickbooks integration with UNLIMITED users & free expert support. Request a LIVE DEMO today! ## What is ITS Dispatch used for? [Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/)[Trucking](https://www.capterra.com/trucking-software/)[Freight](https://www.capterra.com/freight-software/) Overall rating Based on 298 user reviews Reviews sentiment Positive 92% Neutral 7% Negative 1% Starting price $50 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ITS Dispatch?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://truckstop.com/product/tms/&name=ITS Dispatch) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ITS Dispatch 4.4 (298) VS. [4.7 (356)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting Price $50 Flat Rate, Per Month Starting Price $24 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (298) Ease Of Use 4.5 (356) Value For Money 4.2 (39) Value For Money 4.6 (321) Customer Service 4.6 (293) Customer Service 4.8 (341) ## ITS Dispatch alternatives [4.2 (233)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.5 (1,687)](https://www.capterra.com/p/138669/Motive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [5.0 (23)](https://www.capterra.com/p/10008781/Toro-TMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [3.7 (37)](https://www.capterra.com/p/175186/Transportation-Management-and-Trucking-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/106760/ITS-Dispatch/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Dispatch Management 3.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Customer Management 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Store and organize information about customers and previous interactions Mileage Tracking 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Log miles driven for tax deduction or reimbursement purposes Routing 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Scheduling 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Accounting Integration 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system ITS Dispatch 39 features Outsource and manage third party logistics Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Create, manage, and send invoices or bills to customers Find, compare, and select the most time/cost-effective freight carrier Centralized database of stakeholders and their contact information such as names, address, phone number etc. Store and organize information about customers and previous interactions A website or login for customers to access information Manage sending personnel and resources to a site as needed Track all personnel who operate company vehicles Manage payroll processing for different driver pay contracts Transfer of data from one computer system to another Track employee schedules, availability, and performance across projects and tasks Management of commercial motor vehicles for work-related purposes Monitor fuel consumption and optimize fuel usage System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Management of inbound and outbound shipments in the context of international trade Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Captures invoice data and maintains comprehensive records for auditing and reporting purposes Track driver locations on a map in real time Set up process for efficient load building, routing, and distribution Trucks that do not reach full load and can be shared Manage, maintain and track the performance of assets and equipment Log miles driven for tax deduction or reimbursement purposes Manage and track customer orders for goods, investments, or any other purchases Integrates with QuickBooks Generate quotes or estimates for customers Track/optimize rates in relation to usage Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions Identify and assess hazards to ensure the well-being of employees, assets, and the environment Plan availability and assign specific time slots for tasks and resources The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Organize and track the physical movement of goods from one location to another Track and manage transportation of large cargo that fills an entire trailer/truck Track and monitor how vehicles are used Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Official shipping document that identifies origin and destination of the shipment, weight, freight, and other details of goods Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 3.9 (46) 3.9 Based on 46 reviews ## Pricing Value for money 4.2 (39) [View pricing plan details](https://www.capterra.com/p/106760/ITS-Dispatch/pricing/) Owner-Operator $50.00 Flat Rate,Per Month It includes: - 1-2 Trucks - Create Driver Settlements - Create Invoices With a - Easy Load Confirmations - Email Load Sheets Directly - From System - Integrate Seamlessly With - Quickbooks - Quickly Create Bols - Single Click Carrier $75.00 Flat Rate,Per Month It includes: - Create Driver Settlements - Create Invoices With a - Easy Load Confirmations - Email Load Sheets Directly - From System - Integrate Seamlessly With - Quickbooks - Quickly Create Bols - Single Click - Unlimited Trucks TMS Carrier Pro $99.00 Flat Rate,Per Month It includes: - Create Driver Settlements - Create Invoices With a Single Click - Digital File Storage for Documents - Driver Messaging - Easy Load Confirmations - Email Load Sheets Directly From System - Integrate Seamlessly With Quickbooks - Private Labelling - Quickly Create Bols - Sales Management Tools - Unlimited Load Tracking - Unlimited Trucks Dual Authority $105.00 Per User,Per Month It includes: - Customized Documents - Easy Dispatch - Easy Organization - Paperless IFTA Reporting Broker $75.00 Flat Rate,Per Month It includes: - Create Invoices With a - Easy Load Confirmations - Free Unlimited Users - Get Detailed Reporting and Statistics - Integrate Seamlessly With Quickbooks - Quickly Create Bols - Single Click TMS Broker Pro $99.00 Flat Rate,Per Month It includes: - Create Invoices With a - Easy Load Confirmations - Free Unlimited Users - Get Detailed Reporting and Statistics - Integrate Seamlessly With Quickbooks - Private Labeling - Quickly Create Bols - Sales Management Tools - Single Click - Unlimited Load Tracking Value for money 4.2 (39) 4.2 Based on 39 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (293) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (293) 4.6 Based on 293 reviews ## User reviews Overall rating 4.4 Based on 298 reviews Filter by rating 5(159) 4(116) 3(19) 2(1) 1(3) Mentioned topic Sorted by most recent JG Jason G. President Transportation/Trucking/Railroad ### "A decent economical dispatch solution" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 May 28, 2025 It was overall basic. Good for us in the early 2010's, but didn't upgrade features for submitting paperwork, integrations, driver app, etc. Pros Is relatively simple to use. Integrated with Truckstop load board. Price was good. Decent basic economical solution. Cons Lots of double entry, did not integrate with Quickbooks Online or Geotab. No app for drivers or text submission of paperwork. Average customer service. Switched from [Tailwind](https://www.capterra.com/p/228525/Tailwind/) 12-15 years ago it was an upgrade for us Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TK Trey K. Dispatcher Transportation/Trucking/Railroad ### "Informative but layout is lacking" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2022 Pros The amount of information fields that could be used for dispatchers benefit. Cons My least favorite thing is the layout of the data. The posting is long instead of concise. Reasons for choosing ITS Dispatch It is a additional load board not a replacement. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Ashley R. Owner Transportation/Trucking/Railroad ### "Truckstop is one of the best load boards" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 25, 2022 I use TruckStop daily to find and book loads. Pros Its very easy to use and visually pleasing. Cons Truckstop seems to have something against dispatchers Alternatives considered [DAT Load Board](https://www.capterra.com/p/265434/DAT-Load-Board/) Reasons for choosing ITS Dispatch I use them both Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JT Jagjit T. President Transportation/Trucking/Railroad ### "A well known dispatch software in trucking " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2022 Pros \- Easy to signup and use - The dispatch service with full transportation services like giving dispatch to drivers, entering loads, tending loads, invoicing, paystubs etc. Cons \- No cons for this all rounder dispatch software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HM Harry M. President Transportation/Trucking/Railroad ### "A brokerage software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2022 Pros \- Good for making shipment confirmations - Good for scheduling appointments - You can enter all your carrier information Cons No cons found this wonderful software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Shane S. President Transportation/Trucking/Railroad ### "Better available for less $" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 23, 2022 Pros Basic TMS nothing special about it except it's pricing Cons Everything that is standard in many TMS systems is an extra charge. Better TMS systems out there for less money Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BB Bobby B. Broker Transportation/Trucking/Railroad ### "Solid TMS Option" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 8, 2021 It definitely allowed my business to maintain and grow with ease. Pros It is very user friendly. It has a test account that you can practice in and not effect real-time platform. Cons It seems for carrier based than broker based. It does not have EDI capabilities. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Mark C. Dispatch Transportation/Trucking/Railroad ### "ITS Dispatch" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 11, 2021 Pros ITS was easy to use, very cheap compared to other TMS softwares, and browser based which makes access easier from anywhere. Cons Filtering and sorting loads is very complicated and makes you do it all over again every time you want to enter some filter to find load you need. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VP VIKTORIIA P. owner Transportation/Trucking/Railroad ### " Look for better alternative" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 July 5, 2021 Pros When you learn how to use it, its actually easy, but takes a while Cons Learning process took longer than was expected Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Milan D. Dispatcher Transportation/Trucking/Railroad ### "ITS " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 October 6, 2020 It was pretty good until greater influx of loads came in, for bigger companies this is not very good option. For smaller trucking companies ITS does all the work. Pros It's pretty much easy to use it, loads are clearly visible on the board and there are just enough of options for small trucking company. Cons When we became stronger company with much greater influx of loads, this program became small and not very good option for us, greater influx of loads got to lags and system issues, it became very slow as well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/106760/ITS-Dispatch/reviews/) Popular comparisons [Elite EXTRA vs ITS Dispatch](https://www.capterra.com/compare/106760-131389/ITS-Dispatch-vs-Elite-EXTRA)[Samsara vs ITS Dispatch](https://www.capterra.com/compare/106760-167543/ITS-Dispatch-vs-Samsara-for-Fleets-0-00-6-23)[PCS TMS vs ITS Dispatch](https://www.capterra.com/compare/29249-106760/Express-vs-ITS-Dispatch) [Motive vs ITS Dispatch](https://www.capterra.com/compare/106760-138669/ITS-Dispatch-vs-Motive)[Driv.in vs ITS Dispatch](https://www.capterra.com/compare/106760-147906/ITS-Dispatch-vs-Driv-in)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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