# SuccessWare Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SuccessWare Software - reviews, pricing plans, popular comparisons to other Photography Studio products and more.

Source: https://www.capterra.com/p/106274/SuccessWare

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# 

 SuccessWare Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

SuccessWare

## What is SuccessWare?

SuccessWare is photography studio management software for individual photographers and studio businesses of all sizes. The software handles scheduling, order tracking, marketing tools, financial reporting, and more to help studio owners manage their businesses efficiently and profitably.

## What is SuccessWare used for?

[Photography Studio](https://www.capterra.com/photography-studio-software/)

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$49

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SuccessWare?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.successware.net&name=SuccessWare)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SuccessWare

4.0 (14)

VS.

[4.7 (678)](https://www.capterra.com/p/162588/HoneyBook/reviews/)

Starting Price

$49

Flat Rate, Per Month

Starting Price

$36

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (14)

Ease Of Use

4.6 (68)

Value For Money

3.7 (9)

Value For Money

4.6 (63)

Customer Service

4.0 (13)

Customer Service

4.7 (65)

## SuccessWare alternatives

[Studio Ninja](https://www.capterra.com/p/143855/Studio-Ninja/)

[4.4 (68)](https://www.capterra.com/p/143855/Studio-Ninja/reviews/)

Starting price

$24.90

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/143855/Studio-Ninja/)

[ShootQ](https://www.capterra.com/p/125455/ShootQ/)

[3.7 (22)](https://www.capterra.com/p/125455/ShootQ/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

64%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/125455/ShootQ/)

[PhotoDeck for Photographers](https://www.capterra.com/p/173410/Photodeck/)

[4.7 (27)](https://www.capterra.com/p/173410/Photodeck/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/173410/Photodeck/)

[Zenfolio](https://www.capterra.com/p/207233/Zenfolio/)

[3.9 (14)](https://www.capterra.com/p/207233/Zenfolio/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

64%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/207233/Zenfolio/)

[View all alternatives](https://www.capterra.com/p/106274/SuccessWare/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Scheduling

4.7 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Billing & Invoicing

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Client Management

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Event Management

2.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Schedule and manage the logistics of activities and other gatherings

Marketing Automation

3.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Automate workflows and trigger campaigns based on customer actions

Order Management

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

SuccessWare 7 features

Schedule appointments via a calendar

Create, manage, and send invoices or bills to customers

Manage contact details and communication with clients

Schedule and manage the logistics of activities and other gatherings

Automate workflows and trigger campaigns based on customer actions

Manage and track customer orders for goods, investments, or any other purchases

Timed notification for any upcoming task, deadline, appointment, or activity

Features

3.9 (13)

3.9

Based on 13 reviews

## Pricing

Value for money

3.7 (9)

Free Trial

Basic

$49.00

Flat Rate,Per Month

Value for money

3.7 (9)

3.7

Based on 9 reviews

## Support, customer service and training options

Customer Service

4.0 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (13)

4.0

Based on 13 reviews

## User reviews

Overall rating

4.0

Based on 14 reviews

Filter by rating

5(5)

4(6)

3(2)

2(0)

1(1)

Mentioned topic

Sorted by most recent

HC

Hilda C.

CSR

Consumer Services

### "My favorite software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 2, 2022

My favorite benefits of SuccessWare is that there is less time spent scheduling a customer, with color coding based on areas customers are located at it is less time consuming when asking the customer which dates they are available b/c it is easy for user to determine which dates technician will be in area which benefits not just the user but the technician and company b/c by doing so you are being time efficient and gas efficient . I also love the access to customer history and billing.

Pros

I love the shortcuts to access clients, client history & that there is many options to put in private information regarding customer or customer preferences.

Cons

I did not feel there is any feature missing. However, in comparisons to other software, it is a bit harder to navigate because it offers so many features. I did love that there is tutorials and easy access to questions you may have as a first-time user.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JW

Jami W.

Dispatcher

Accounting

### "Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

September 16, 2022

Overall it works pretty good for dispatching.

Pros

I like the way successware has their memberships set up.

Cons

I don't like how slow successware can be.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DH

Delena H.

CSR

Mechanical or Industrial Engineering

### "Not up to date."

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

September 13, 2022

Successware was what I was trained on so I thought it was a great program until Sera came along. Im not sure I would recommend to anyone.

Pros

I liked how it keeps track of cust memberships and lets us know what is left to do for that customer.

Cons

The software goes down alot. It seems to not be up to date.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AB

Audra B.

Customer Service

Consumer Services

### "Sera Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 9, 2022

It is extremely user friendly and easy to use

Pros

How easy and user friendly it is, it doesn't have tabs that are pointless, every thing is very black and white.

Cons

I think it would be helpful to have had the memberships we use, imported over from successware.

Switched from

[Successware](https://www.capterra.com/p/118860/Successware21/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LW

Lauren W.

Service Manager

Construction

### "Amazing dispatch software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 5, 2022

Anytime we had a software issue, customer service was immediately on the problem. I was using this software for 10+ years and could navigate it in my sleep, recommend it to any service trade type company

Pros

I loved that there is almost always 2 ways to go about any single function. Keeps great customer records, and personally I thought it was super easy to learn and catch on to how it works in a short amount of time.

Cons

I liked the price and reoccurring fees the least

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jim M.

President

Construction

### "Good Service Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

August 25, 2020

It has been a good product for us.

Pros

Everyone in our office that uses it likes it.

Cons

It is mainly for residential service companies. They are missing a huge market opportunity in the commercial sector (which is what we do).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KH

Kathe H.

Office Manager

Construction

### "This checks all the boxes"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 13, 2020

We purchased this software about a year and a half after starting our small business and we are now a muti million dollar company. We could not have handled the growth with such ease if not for a program such as Successware that guides us in all aspects of the business from dispatch to book keeping to agreements.

Pros

Although a learning curve is to be expected, we find our new employees able to easily grasp how to work with the system.

Cons

I wish there was more flexibility with adjusting agreements rather than cancelling and recreating.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Quickbooks was not able to handle anything beyond financials.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RD

Roxanne D.

Installation Administrator

Construction

### "Very Helpful"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 13, 2020

This program is very helpful for our scheduling and dispatching needs.

Pros

I like the easy use of looking at the calendar and scheduling appointments.

Cons

I wish there was a way we could download our paper copies onto the customer account so that we could eliminate the need to pull the original docs when researching a job.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Joshua M.

Project Manager

Building Materials

### "Nice Functionality but Outdated UI"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

February 5, 2020

Overall, Successware is a good solution for companies with services requiring dispatching, but the UI is older and does not function well if hosted outside the office. There are other solutions like Service Titan that may work better if you are looking for a more modern solution, but do some research on the features to make sure it meets your company needs.

Pros

Successware has a lot of functionality when it comes to using this for dispatch purposes in a service industry. There are a lot of features built in such as invoice management, timesheet management, lead management and of course dispatching. It does what it was designed to do very well.

Cons

It is highly recommended that you host this locally on your own server. Our company was using this hosted outside the office, and it was very laggy, would constantly freeze and shut-down, and was unresponsive a lot. The UI is also outdated and needs a major overhaul.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JO

Jason O.

owner

Photography

### "Make Money in Photography"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 6, 2019

Successware is a tool to help you run your photography business. Developed by photographers for photographers. From confirming my marketing is profitable, to pricing, to confirming all are orders are completed, its all there.

Pros

I run my complete photography business with Successware. I dont have to use one client management package and another accounting software. It works in an all in one package.

Cons

The set up is the hardest part. Once I started using the software, following my clients through reports and pricing my products properly, It was totally worth a little pain.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/106274/SuccessWare/reviews/)

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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